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TownePlace Suites Fresno

#15 of 65 Hotels in Fresno
Certificate of Excellence
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7127 N Fresno St, Fresno, CA 93720
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TownePlace Suites Fresno
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97 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Southern California
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 22, 2015

We only stayed one night as we were visiting the area to attend a special event with the family. But I can say that our experience at this hotel was outstanding for the short duration that we were there. I was greeted warmly and checked into the hotel in a manner of minutes. The facility is very clean and well... More 

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Des Moines, Iowa, United States
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed May 26, 2015

Overall, there aren't a lot of great options for hotels, so this is definitely a hidden gem. Compared to large cities, however, this is average in terms of amenities. The hotel lobby, grounds and rooms are very clean and the staff is available and helpful. A security guard on duty 24-7 also gives you peace of mind. Rooms were great... More 

Was this review helpful? Yes 1
Jennifer C, Director of Sales at TownePlace Suites Fresno, responded to this review

Thank you for your response. Although our breakfast is a complimentary amenity, we agree that our guests should be able to sit down and enjoy their breakfast. Plans are in the works for this added feature. We also give our guests access to a full service gym which is another complimentary amenity in addition to our on-site gym! I hope... More 

Level Contributor
55 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 16, 2015

This hotel was clean, and the rooms were very spacious, however there is just a lingering pet smell in the rooms and halls. The carpet seems quite dirty and would benefit from regular shampooing after allowing pets there. It was ok, but being a platinum Marriott member this hotel is not quite up to their usual standards

Was this review helpful? Yes
Jennifer C, Director of Sales at TownePlace Suites Fresno, responded to this review

Thank you for your response. We have a rotation of shampooing a few hallways every week and the lobby is weekly. In addition we have air freshners in the hallways and the elevators. More 

Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 13, 2015

In general, Fresno doesn't have the best selection of hotels. That said, this was a good option for business travel, and I plan to return. The good: Safe location near a lot of medical offices. Short drive to restaurants and shopping centers. One bedroom suite had lots of space, with separate desks in the living and bedrooms. It would be... More 

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Jennifer C, Director of Sales at TownePlace Suites Fresno, responded to this review

I'm pleased to hear you noticed the spaciousness in our suites! We are also looking forward to remodeling our hotel! We look forward to your return. More 

Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed April 21, 2015

The highlight of TownePlace Suites in Fresno is the staff. They are friendly, and do their very best to help out. They deserve 5 stars for trying to make a barely average property better than it is. I really appreciate the desk staff, the housekeepers, and the maintenance personnel. The hotel is in a great location, close to CA-41 and... More 

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Jennifer C, Director of Sales at TownePlace Suites Fresno, responded to this review

Thank you for your response! I’m happy to say we are planning a refresh of our décor! I look forward to showing off our improvements when you stay with us next year! Warm Regards, Jennifer Christensen TownePlace Suites by Marriott Hotel-Fresno, California More 

Elk Grove, California
1 review
5 of 5 stars Reviewed February 9, 2015

My wife &n I recently spent 3 nights @ the subject hotel in Fresno as we visited family and friends in town. We used reward points for our stay and from the moment we checked we realized this hotel was the right choice simply by the courtesy and helpfulness of the staff. We were greeted with smiles, check-in was a... More 

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Jennifer C, Director of Sales at TownePlace Suites Fresno, responded to this review

Thank you for your wonderful comments! I agree our General Manager Allison treats us very well! As you noticed we also love to take great care of every guest(s)! We hope you will return to enjoy our new breakfast room and continued fabulous service every time you stay! More 

San Francisco Peninsula
Level Contributor
145 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed December 25, 2014

Business visit, 3 nights. Great to have large frig, stove, oven, toaster, microwave, wifi that all work, a functional large table w chairs. No safe or bottles of water in room. Breakfast was sparse, but all that I needed (cereal, milk, hard boiled eggs, English muffins, bagels, yogurt, fruit, coffees and teas, and probably something else that I'm forgetting). USA... More 

Was this review helpful? Yes 2
Jennifer C, Director of Sales at TownePlace Suites Fresno, responded to this review

Thank you for your response. Although our breakfast is a complimentary amenity, we agree that our guests should be able to sit down and enjoy their breakfast. Plans are in the works for this added feature I hope you will stay with us next year, so you will be able to enjoy this also! More 

Simi Valley, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 22, 2014

If you are not familiar with Fresno, there are some seedy areas. This Hotel is NOT located in one of those areas. It is located East of Hwy 41 and North of Herndon which is a really nice area. That fact alone is worthy of 3/5 stars. The room was really nice; I was surprised. My Wife, Kids, and I... More 

Was this review helpful? Yes 1
Jennifer C, Director of Sales at TownePlace Suites Fresno, responded to this review

Thank you for highly recommending our TownePlace Suites by Marriott Hotel in Fresno, California! We look foward to your family staying with us next time! Happy Holidays! More 

San Francisco, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 12, 2014

We stayed at the TownPlace on Wednesday and Thursday during the Thanksgiving holiday. It was a group of us and we reserved 2 of their two bedroom suites. Everything was nice. We finished cooking our Thanksgiving meal in the room prior to going to a family members home. One must be aware that there is only 1 bathroom in the... More 

Was this review helpful? Yes 1
Jennifer C, Director of Sales at TownePlace Suites Fresno, responded to this review

Thank you for your comments. Our Two Bedroom Suite has one bathroom and a separate vanity area this suite is over 600 square feet with two separate bedrooms each with a queen size bed and the den area has a sofa bed and fully equipped kitchen. A courtesy continental breakfast is available and for those not wanting to cook. We... More 

San Diego, California
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed December 11, 2014

I was only there for one night. The cashier was very nice. when I went something happened with the computers and the housekeepers were running late cleaning the rooms, I got to the hotel around 5pm and I was running late to a work event, I resigned myself that I would have to be late. about 15 minutes later, I... More 

Was this review helpful? Yes 1
Jennifer C, Director of Sales at TownePlace Suites Fresno, responded to this review

I apologize for the delay you experienced. I’m glad we were worth the wait! We have just completed the process to allow our guests to use mobile check in this will help speed up the process during your next visit. We look forward to your next visit! More 

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