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Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon

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7191 W. Kathryn Ave, Fresno, CA 93722
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1 room 1 guest
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Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon
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39 Reviews from our TripAdvisor Community

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Traveler rating
    13
    15
    5
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14
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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Vallejo, California
1 review
5 of 5 stars Reviewed 3 weeks ago

My room was excellent , Paul Coreno was a wonderful host not only to me but as I witness with other guest as well . I have been staying at the Northwest - Herndon every time I have to be in Fresno on work assignments for my company Coca-Cola . I have told all of my associates of this HIE... More 

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1 review
5 of 5 stars Reviewed July 17, 2015

On an unexpected extended stay in Fresno, we were delighted to find a room here, close to fuel and food and shopping, excellent breakfast, very friendly and helpful staff, plus a very clean pool and spa, as well as guest laundry services and a gym. Money well spent on a surprise mini-vacation!

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2 reviews
4 of 5 stars Reviewed July 9, 2015

We stayed at the Holiday Inn express off of Herdon in North Fresno over the 4th of July weekend to visit family. The room was fine. The beds were a little hard and made my back sore. The A/C was great as it was over 100 degrees outside. Loved the breakfast included downstairs. The automatic pancake machine was awesome! Went... More 

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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2015

Eww soo dirty and smelly. We stayed here for 2 nights because other hie were all booked. It's on w Kathryn av. The beds are uncomfortable, the room smelled, it was dirty, the ac was really loud, we could see the railroad tracks from our window the trains passing by are loud if you are a light sleeper. The employees... More 

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YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Dear Thankujesus, Thank you for taking time out of your busy day to write a review of our hotel. We strive every day to create special experiences one guest at a time and we are truly sorry we did not manage this for your stay. We will take your feedback and apply the necessary changes to improve. More 

Bangor, Maine
Level Contributor
352 reviews
116 hotel reviews
common_n_hotel_reviews_1bd8 182 helpful votes
5 of 5 stars Reviewed March 7, 2015

We stayed here one night. Very friendly service upon check in. The room was very clean. Nice large room and very comfortable. Very modern and very up to date décor. I highly recommend this place. We would be sure to stay here again if we are in the area again.

Was this review helpful? Yes 1
anywhere, California
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
2 of 5 stars Reviewed January 9, 2015 via mobile

Super disappointed. We almost always stay at Holiday Inn Hotels. We like the usual consistency as well as the fact that -most of the time- service is good but this has to have been the worst experience at a HI. First of all, when we walked in, there was no real welcome or greeting; it was more of a "you're... More 

Was this review helpful? Yes 6
YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Dear globetr0ter, Thank you for taking time out of your busy day to write a review of our hotel. We strive every day to create special experiences one guest at a time and we are truly sorry we did not manage this for your stay. It is our goal to consistently ensure our service is superior and it is very... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed October 20, 2014

Awful. A block of rooms was reserved for the wedding we were attending in the area. Upon check-in, my parents room had just been painted and the paint had not dried, in addition to masking tape everywhere in the room. They were moved to a handicap room and could not hang their clothes anywhere. When we checked in, we were... More 

Was this review helpful? Yes 2
YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Dear Christie Y, I apologize for the inconvenience you and your family members experienced during your recent stay with us. I appreciate your time, I will take your comments as feed back and communicate it to all the staff members to avoid similar situations in the future. Thank you for staying at the Holiday Inn Express & Suites Fresno Northwest... More 

Livonia, Michigan
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
3 of 5 stars Reviewed August 8, 2014

My family of 4 (2 A, 2K - 11, 13) stayed at this hotel for 2 nights. The first night we arrived around 9pm after a long day at Universal Hollywood and traveling. When we checked in, we received a 10% off coupon for Yukon Jacks right across the street. That's where we headed and had a wonderful, late dinner.... More 

Was this review helpful? Yes
YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

LoveVacations, We appreciate your feed back regarding your stay at the Holiday Inn Express & Suites Fresno Northwest-Herndon hotel. Thank you very much for taking the time to share your experience during your last visit. We hope to have you back during your future visits to Fresno/Yosemite area. More 

Naples, Florida
Level Contributor
3 reviews
5 of 5 stars Reviewed August 7, 2014

We arrived at this property without a reservation after a dismal experience at a motel in Sequoia NP. Needless to say, we were tired, dusty, and in need of extreme comfort. We were not disappointed! Although without a reservation, Yuri at the Front Desk went the extra mile by finding we had unknown rewards points on file and actually held... More 

Was this review helpful? Yes
YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Thank you for staying at the Holiday Inn Express Fresno Northwest-Herndon. We are pleased to hear that we provided an excellent service by going the extra mile. More 

Livermore, CA
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed July 30, 2014 via mobile

I travel to Fresno for work and this was the first time staying in this Holiday Inn Express. The staff is very pleasant, rooms are clean, great deal with breakfast included but the noise is miserable. I tried to drown out the sound with fan but that is also loud. If it wasn't for the noise I would give it... More 

Was this review helpful? Yes
YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Dear Travelgal38, I would like to thank you for the positive feed back from your stay at the Holiday Inn Express Fresno Northwest property. We value your time and hopefully next time you are in Fresno we can accommodate your stay at the Holiday Inn Express Fresno Northwest property. More 

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