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All 64 Fresno hotels

Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon

2.5 of 5 Hotel   |   7191 W. Kathryn Ave, Fresno, CA 93722
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Ranked #25 of 64 Hotels in Fresno
A recent review
3 of 5 stars Reviewed August 8, 2014
LoveVacations Livonia, Michigan
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33 reviews from our community

Traveler rating
    10
    14
    5
    1
    3
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12
6
3
10
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
1 of 5 stars Reviewed October 20, 2014

Awful. A block of rooms was reserved for the wedding we were attending in the area. Upon check-in, my parents room had just been painted and the paint had not dried, in addition to masking tape everywhere in the room. They were moved to a handicap room and could not hang their clothes anywhere. When we checked in, we were... More 

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YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Dear Christie Y, I apologize for the inconvenience you and your family members experienced during your recent stay with us. I appreciate your time, I will take your comments as feed back and communicate it to all the staff members to avoid similar situations in the future. Thank you for staying at the Holiday Inn Express & Suites Fresno Northwest... More 

Livonia, Michigan
Top Contributor
64 reviews 64 reviews
32 hotel reviews
178 helpful votes 178 helpful votes
3 of 5 stars Reviewed August 8, 2014

My family of 4 (2 A, 2K - 11, 13) stayed at this hotel for 2 nights. The first night we arrived around 9pm after a long day at Universal Hollywood and traveling. When we checked in, we received a 10% off coupon for Yukon Jacks right across the street. That's where we headed and had a wonderful, late dinner.... More 

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YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

LoveVacations, We appreciate your feed back regarding your stay at the Holiday Inn Express & Suites Fresno Northwest-Herndon hotel. Thank you very much for taking the time to share your experience during your last visit. We hope to have you back during your future visits to Fresno/Yosemite area. More 

Naples, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

We arrived at this property without a reservation after a dismal experience at a motel in Sequoia NP. Needless to say, we were tired, dusty, and in need of extreme comfort. We were not disappointed! Although without a reservation, Yuri at the Front Desk went the extra mile by finding we had unknown rewards points on file and actually held... More 

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YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Thank you for staying at the Holiday Inn Express Fresno Northwest-Herndon. We are pleased to hear that we provided an excellent service by going the extra mile. More 

Livermore, CA
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed July 30, 2014

I travel to Fresno for work and this was the first time staying in this Holiday Inn Express. The staff is very pleasant, rooms are clean, great deal with breakfast included but the noise is miserable. I tried to drown out the sound with fan but that is also loud. If it wasn't for the noise I would give it... More 

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YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Dear Travelgal38, I would like to thank you for the positive feed back from your stay at the Holiday Inn Express Fresno Northwest property. We value your time and hopefully next time you are in Fresno we can accommodate your stay at the Holiday Inn Express Fresno Northwest property. More 

Mishawaka, Indiana
Senior Contributor
45 reviews 45 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 22, 2014

Although when I first came in I was not acknowledged with my points or being a Platinum member. I know that is kind of shallow, but I've put my time in with Holiday Inn for a reason. With that being said, that is about the only negative thing I can say with the exception of not really quite getting my... More 

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San Diego, California
Senior Contributor
33 reviews 33 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed July 21, 2014

Our family of 5 stayed at this hotel on our way to Yosemite. It was just one night and we'd driven all day. It got the job done, but we won't stay at this property again. The good: Very clean room. We had a 1 BR "suite." (I've never had a suite without more than one room, I'd call this... More 

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YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Dear MClanea, I would like to thank you your recent feed back regarding your stay at the Holiday Inn Express & Suites Fresno Northwest. I apologize for any inconvenience experienced during your stay. I appreciate your feedback and hope to have back in your future trips to Fresno/Yosemite area. More 

Fort Worth, Texas
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 18, 2014

No reservations, but stopped to see if we, 3 adults, could stay. Yes, very good accommodations. Friendly from the front door to the dining to housekeeping to check out to grounds keeper. Well priced, $$$. Rooms were nice and cool. Beds were nice and soft, good sleep. Showers were good, hot water. All areas were very clean and kept. Breakfast... More 

Was this review helpful? Yes 1
YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Hello Darmar01, On behalf of the staff of the Holiday Inn Express & Suites Fresno Northwest, I will like to thank you for your review. We are very happy to hear that we met your expectations and we look forward to have you back soon. More 

Sonoma, California
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed June 17, 2014

We have stayed in this location on business and pleasure trips many times in the past few years due to it's close on/off the freeway. It has always been a pleasant stay until our recent visit. First we get there at about 8pm to check in and unload our luggage put it on the one cart available and it had... More 

Was this review helpful? Yes
YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review

Dear Scooteraroo, Thank you for taking the time to provide your feed back regarding your recent stay at the Holiday Inn Express & Suites Fresno Northwest-Herndon property. I apologize for the inconvenience, we will take your recommendations in consideration in order to improve and reach our goal to provide a memorable experience to all of our guests. More 

Seattle, Washington
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 4, 2014

We had to make a last minute reservation on a Saturday night as we were driving back early from Yosemite. I called a couple of places and they were booked so ended up going through Expedia rather than wasting time on my phone while driving. We'd been hoping for some place close to the airport for an early morning flight... More 

Was this review helpful? Yes
Asheville, North Carolina
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 19, 2014

A very comfortable hotel in NW Fresno. Quiet, clean rooms with excellent service. Very high speed internet service...great for streaming movies. Breakfast room and food good value. We have stayed at this hotel many times and will do so in the future.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon

Address: 7191 W. Kathryn Ave, Fresno, CA 93722
Phone Number:
Location: United States > California > Fresno
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon 2.5*
Number of rooms: 88
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Holiday Inn Express Hotel And Suites Fresno Northwest-Herndon

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