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Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon

7191 W. Kathryn Ave, Fresno, CA 93722
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Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon
Ranked #20 of 66 hotels in Fresno
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20 reviews from our community

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Date Rating
Grass Valley, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 of 5 stars Reviewed March 28, 2013

A very nice facility and staff. Nice rooms, good breakfast. BUT, there can be a noise problem. We stayed there on a Sat. night March 23 on the third floor, the heating/air was very loud and there was train noise. The breakfast was above average and the staff was friendly and courteous. We returned on Wed. night and were given... More

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YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review
April 2, 2013

Dear NanGS_10, I apologize for the inconvenience you experienced on the 4th floor. I would like to thank you for your patience on moving rooms to the 3rd floor. I am glad we were able to find the right room for you. Thank you very much for your feedback we will use the information provided to make better decisions on... More

Fresno, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 26, 2013

We were having some remodeling done to our home and had to stay in a hotel for 3 nights. This hotel is very close to home. The staff was great. The room was immaculate. I have to say that the free breakfast was much more than I anticipated. There was a wide selection and the quality was great. Would definitely... More

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YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review
February 28, 2013

Dear Diefishing, I would like to thank you for choosing the Holiday Inn Express Fresno Northwest-Herndon hotel; we are pleased to hear that we provided an excellent service during your stay with us. I hope to see you and your family members again in the future. More

Central California
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 5, 2012

Stayed here for business. Hotel is new, clean. Staff is friendly and check in was very fast. This is one of the safest areas you can stay if you must stay along Hwy 99 in Fresno. I like that they have security patrolling the parking lot all night. There is a train track that runs along the east side of... More

Was this review helpful? Yes 1
See 2 more reviews by 3farmboys for Fresno
Fresno, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2012

I would like to start by saying the management staff at this Holiday Inn Express is by far the best I have ever had the pleasure of dealing with. My family and I were displaced due to a water rupture in our house and was placed in this hotel for a period of 3-4 weeks i can't remember.needless to say... More

Was this review helpful? Yes 1
YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review
August 20, 2012

Dear Joe, Becky, Dante and Annie it was a pleasure to have you in our hotel. We definitely will love to accommodate all of your family members and friends for all your future events. Paul and all his team would like to thank you for taking your time to provide your comments about our property. More

Concord, California
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 5, 2012

Hotel is located between Hwy 99 and railroad tracks. So if you are sensitive to noise you should keep that in mind. I've never had an issue with noise, if anything I find the A/C fan nosier than the trains. The rooms are nice and clean. WiFi is slow but not really an issue for me. Would I stay here... More

Was this review helpful? Yes 1
YuriBarajas, Director of Sales at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review
August 13, 2012

Hello Ernesto, I want to thank you for taking your time to give us your feedback regarding your stay at the Holiday Inn Express Fresno Northwest-Herndon property. We are looking forward to have you and your family members back to our hotel during future visits to Fresno California. More

Top Contributor
54 reviews 54 reviews
28 hotel reviews
Reviews in 29 cities Reviews in 29 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 27, 2012

Motel was clean, staff was courteous, bed was semi-comfortable, bathroom clean BUT you come to a hotel to get some shut eye and there is no way you can sleep when trains are blaring all night long. As soon as you fall asleep, another one comes blaring through again. Do not stay here unless you are deaf!

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IHGCare, IHG Care at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review
July 30, 2012

Dear linda8201, Thank you so very much for sharing your experience with us. I am delighted that you took the time and trouble to acknowledge our staff. It is always hugely motivating when we hear positive comments from valued guests like you. Most importantly, I would like to apologize for any inconvenience due to the outside noise. We take the... More

Indianapolis, Indiana
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 18, 2012

I was in Madera on business and planned to stay there. After a colleague informed me of a previous issue at a hotel there, I opted to drive a little further south to this location. I am glad I did. This was the first Holiday Inn brand hotel I've stayed at in at least 5 years, and I've renewed my... More

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Sacramento
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed April 30, 2012

I wont be staying here again. The hotel is OK if you just want to sleep and have ear plugs. About 10 trains that came honking through starting about 4 am every 20 min or so. My real complaint was the WIFI internet,. It was slower than dial up and pretty much worthless. I even called the desk and they... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review
June 13, 2012

Dear beach294, Thank you for leaving a review. I am deeply sorry for any problems you encountered with the internet. Your comments will be shared with the appropriate department. While I understand your stay was not completely satisfactory I hope you will give us another try in the future. Thank you Katie J Case Manager IHGCare More

Top Contributor
73 reviews 73 reviews
32 hotel reviews
Reviews in 34 cities Reviews in 34 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed April 25, 2012

Rooms were large and nice. Bed was very comfy more then normal HI. I had no train noise issue at all. The front desk staff was very attentive and they cooked multiple batches of cookies unlike many of these hotels that cook one and done. Fresh coffee all night also made me happy. Only gripe is not weights in the... More

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See 4 more reviews by Scott C for Fresno
Santa Cruz, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 29, 2012

We stayed here for one night for a wedding. I will NEVER stay at this hotel. The hotel is located between Highway 99 and the train tracks. It is common to prefer a room away from the highway and they fullfilled the request. I was warned by another review that the trains would not be an issue but the trains... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon, responded to this review
March 24, 2012

Cristina831, Thank you for taking time out of your busy day to leave us a candid review. We’re sorry that your stay was disturbed by ambient noise surrounding the hotel. It is IHG's goal to consistently provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables... More

 
 
 
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Additional Information about Holiday Inn Express Hotel & Suites Fresno Northwest-Herndon

Also Known As:
Holiday Inn Express Hotel And Suites Fresno Northwest-Herndon
Address: 7191 W. Kathryn Ave, Fresno, CA 93722
Phone Number:
Region: United States > California > Fresno
Amenities:
Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool
Hotel Style:
Ranked #20 of 66 hotels in Fresno
Price Range: $$
Official Description (provided by the hotel):
Welcome to the brand new Holiday Inn Express & Suites Hotel Fresno-Herndon Northwest.The hotel is conveniently located off HWY-99, just minutes away from Fresno Airport, the Fresno City Center, and the Convention Center. We are in the heart of the central valley close to Madera, Chowchilla, and Tulare. Imagine having all the space and tools you need for business: high-speed Internet, a specialized work area in your room and a complimentary business center. And you re just minutes away from Riverpark Shopping , dining, entertainment and all the adventures that Fresno has to offer. No matter what brings you to the Fresno area, your room at our hotel is your personal retreat. We offer comfort with luxury bedding, plush towels, modern decor and 32 flat screen HDTV with plenty of premium cable, sports and movie channels. Stay fit at our complimentary fitness center or enjoy the California sun at our outdoor pool.Enjoy our hot, complimentary breakfast with possibly world s most delicious cinnamon rolls! Businesses and organizations near the hotel include California State University, Costco, Foster Farms, and Mor Furniture. Nearby attractions include Island Water Park, Table Mountain Casino and Yosemite National Park and many more!! Our friendly staff welcomes you to experience the new fresh look and feel of our Holiday Inn Express & Suites. ... more   less 
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