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Fresno Hotel and Conference Center

3.5 of 5 2233 Ventura Street, Fresno, CA 93721 (Formerly Radisson Hotel & Conference Center Fresno)
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Fresno Hotel and Conference Center
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Fresno Hotel and Conference Center
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49 reviews from our community

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    22
    8
    4
    5
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Cocoa, Florida
Top Contributor
106 reviews 106 reviews
47 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 1 week ago

Upon checking into my room and preparing for bed I looked down and there in plain view next to my bed was a condom wrapper. I eventually shared that experience with the front desk, but they didn't seem to care. This place has allot of work to step up to the standards of a Double Tree, which they are planning... More

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

We hold ourselves to the highest level of standards and we apologize for not meeting your expectations. The issue you have brought to our attention is 100% unsatisfactory and we can assure you this is an isolated incident. It is our goal to provide a comfortable environment for our guests and we apologize for letting you down. This issue has... More

Redding, California
Contributor
18 reviews 18 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel for two years in a row and have not been disappointed. We come here every November for a three day conference. The hotel staff are always accommodating and the bell men are very helpful. We be staying at this hotel every November. I would highly recomment this hotel.

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Thank you for continuing to choose Fresno Hotel and Conference Center when travelling to Fresno! We do appreciate your recommendation. More

Sacramento
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Location: I opted for this hotel becuase it was walking distance to the business I was visting downtown. I'm glad I did. Downtown parking and driving was a little confusing with the one way streets. This way I could drive in, park, and never have to move my car. Rooms: All entrances are indoor only. The rooms and bathrooms are... More

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Thank you for your candid feedback. We truly appreciate the comments as they help us continue to improve our services and amenities, especially as we transition to become a DoubleTree by Hilton. More

Kuala Lumpur, Malaysia
Top Contributor
81 reviews 81 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 19, 2014

I visited the United States recently on a group tour, and we visited Fresno, where we stayed at this hotel for a day. We stayed at this hotel which we found very nice and restful. We had a good stay. Staff were friendly too.

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Thank you for your feedback! More

Bellevue
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 9, 2014

This hotel and staff have made a huge improvement over just a few months ago. The new focus and upgrading will insure a its role as a\the preferred hotel in Fresno. They should pay some attention to providing a value oriented breakfast program.

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Thank you for your kudos... and suggestion. We appreciate and value your feedback! More

Fresno, California
2 reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed October 5, 2014

There is not enough room here to express my displeasure with the director of catering and assistant general manager and general manager. Our organization has been having our awards event at this venue since 2005, actually in years before this as well, we did hold for a few years at another venue but the director of catering offered us a... More

Was this review helpful? Yes 12
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Please note that Management has been in direct contact with this guest to resolve the concerns about her group and the miscommunication regarding the dates in question. More

Anaheim Hills, California
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 19, 2014

Our STATEWIDE group has been booking meetings - as well as our annual convention - at this hotel for the last three years. THREE YEARS AGO we booked the weekend of Sept 12-13, including the entire Ballroom, for a huge reception at which we expected to have 500 people. Unbeknownst to us, the Nebraska football team would be in town... More

Was this review helpful? Yes 8
granite_hotelmgr, General Manager at Fresno Hotel and Conference Center, responded to this review

(Submitted on behalf of Steve Klein, General Manager) I would like to express my sincere apologies for the concerns expressed. We have had the honor of providing accommodations to your group for many years and sincerely hope to continue to do so. The challenges your guests experienced during check-in were understandably upsetting. This was an isolated incident due to unforeseen... More

Lancaster, California
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 9, 2014

My Co-worker and I were guest speakers for a conference that our schools were holding in the hotel. Our schools rented almost all of the conference rooms and halls. When we check in on the afternoon of August 12, 2014, we were asked for our personal credit cards. My colleague and I explained that our schools have booked a block... More

Was this review helpful? Yes 6
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Our goal is for guests to be completely satisfied during their stay. As a rule, we do everything we can to not only meet, but exceed guest expectations. Things happen at times, however, that are beyond hotel control. In this case, we needed to gain approval from the company to incur additional charges (over and above the Room and Tax... More

Buffalo, New York
Contributor
15 reviews 15 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 3, 2014

This hotel was clean and spacious. I would have liked the front desk to have told us that we needed to pay for the breakfast which they mistakenly told us was included. It was not. That was an expensive and mediocre breakfast by far! Had I known I would not have gone for it. The rooms were clean, service good... More

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

We appreciate your feedback and will ensure our front desk team communicates inclusions properly. Thank you for your post. More

Arizona, United States
Contributor
15 reviews 15 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 1, 2014 via mobile

Great location for the event we were in town for. Although the hotel is older, the rooms are still well maintained and clean. Housekeepers are the rock stars of that hotel! There was construction going on and the noise only bothered us one out of the three mornings we were there. We were told at check in about the construction,... More

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Thank you for your feedback. We are so pleased you enjoyed your stay. More

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Additional Information about Fresno Hotel and Conference Center

Address: 2233 Ventura Street, Fresno, CA 93721 (Formerly Radisson Hotel & Conference Center Fresno)
Phone Number:
Location: United States > California > Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fresno Hotel and Conference Center 3.5*
Number of rooms: 321
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Also Known As:
Radisson Hotel And Conference Center Fresno
Radisson Hotel Fresno
Radisson Fresno
Fresno Radisson

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