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Fresno Hotel and Conference Center

3.5 of 5 2233 Ventura Street, Fresno, CA 93721 (Formerly Radisson Hotel & Conference Center Fresno)
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Fresno Hotel and Conference Center
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Fresno Hotel and Conference Center
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52 reviews from our community

Traveler rating
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    23
    9
    5
    5
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5
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21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Urbana, Illinois
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

Firstly, the name has changed - it was a Radisson but now Fresno Hotel and soon to be a DoubleTree. That was terribly confusing as we took a shuttle to the Radisson which is now some blocks away from where our reservations were! Had a third party not made the reservation, we would have simply stayed at the Radisson! Everyone... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Please accept our apologies for the confusion upon check-in. It has been a whirlwind this year changing from Radisson to independent... and after the first of the year, we will finally accomplish our goal of becoming a part of the Hilton Family of hotels: DoubleTree by Hilton Hotel Fresno Convention Center. We are located just across the street from the... More 

Rocklin, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in central Fresno and we were there Nov. 28 for one night. The lobby area was not the impressive entrance I had hoped to greet my family as the waterfall was turned off and half the lobby was under construction/renovation Last year it was a Radisson and this year it is under renovation to be a Double... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

We appreciate your very candid and detailed review. We do hope to have our conversion to DoubleTree occur sometime after the first of the year (2015) and we are so very excited about the upgrades and improvements to our hotel. We will be looking forward to welcoming our guests very soon with the warm DoubleTree by Hilton Cookie. Your patience... More 

El Cerrito, California
1 review
2 of 5 stars Reviewed 3 weeks ago

If I paid less than $75 for the offering, I would be less disappointed. This hotel is overpriced given it's under construction - they put us in room where banging started at 7am on floor above us (on Friday morning after Thanksgiving). There's no one else in hotel right now - totally had options for where they could put us... More 

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Please accept our sincere apologies that you did not enjoy your find value in your recent stay. We are finalizing our renovations in our journey to become a DoubleTree by Hilton just after the first of the year. Renovations, however, are not an excuse for anything but the best service. Our goal is not only to meet, but to exceed... More 

Cocoa, Florida
Top Contributor
106 reviews 106 reviews
47 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed 5 weeks ago

Upon checking into my room and preparing for bed I looked down and there in plain view next to my bed was a condom wrapper. I eventually shared that experience with the front desk, but they didn't seem to care. This place has allot of work to step up to the standards of a Double Tree, which they are planning... More 

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

We hold ourselves to the highest level of standards and we apologize for not meeting your expectations. The issue you have brought to our attention is 100% unsatisfactory and we can assure you this is an isolated incident. It is our goal to provide a comfortable environment for our guests and we apologize for letting you down. This issue has... More 

Redding, California
Contributor
20 reviews 20 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 11, 2014

I have stayed at this hotel for two years in a row and have not been disappointed. We come here every November for a three day conference. The hotel staff are always accommodating and the bell men are very helpful. We be staying at this hotel every November. I would highly recomment this hotel.

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Thank you for continuing to choose Fresno Hotel and Conference Center when travelling to Fresno! We do appreciate your recommendation. More 

Sacramento
Contributor
11 reviews 11 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 28, 2014

Location: I opted for this hotel becuase it was walking distance to the business I was visting downtown. I'm glad I did. Downtown parking and driving was a little confusing with the one way streets. This way I could drive in, park, and never have to move my car. Rooms: All entrances are indoor only. The rooms and bathrooms are... More 

Was this review helpful? Yes 1
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Thank you for your candid feedback. We truly appreciate the comments as they help us continue to improve our services and amenities, especially as we transition to become a DoubleTree by Hilton. More 

Kuala Lumpur, Malaysia
Top Contributor
81 reviews 81 reviews
26 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 19, 2014

I visited the United States recently on a group tour, and we visited Fresno, where we stayed at this hotel for a day. We stayed at this hotel which we found very nice and restful. We had a good stay. Staff were friendly too.

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Thank you for your feedback! More 

Bellevue
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed October 9, 2014

This hotel and staff have made a huge improvement over just a few months ago. The new focus and upgrading will insure a its role as a\the preferred hotel in Fresno. They should pay some attention to providing a value oriented breakfast program.

Was this review helpful? Yes
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Thank you for your kudos... and suggestion. We appreciate and value your feedback! More 

Fresno, California
2 reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 5, 2014

There is not enough room here to express my displeasure with the director of catering and assistant general manager and general manager. Our organization has been having our awards event at this venue since 2005, actually in years before this as well, we did hold for a few years at another venue but the director of catering offered us a... More 

Was this review helpful? Yes 13
granite_hotelmgr, Manager at Fresno Hotel and Conference Center, responded to this review

Please note that Management has been in direct contact with this guest to resolve the concerns about her group and the miscommunication regarding the dates in question. More 

Anaheim Hills, California
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed September 19, 2014

Our STATEWIDE group has been booking meetings - as well as our annual convention - at this hotel for the last three years. THREE YEARS AGO we booked the weekend of Sept 12-13, including the entire Ballroom, for a huge reception at which we expected to have 500 people. Unbeknownst to us, the Nebraska football team would be in town... More 

Was this review helpful? Yes 8
granite_hotelmgr, General Manager at Fresno Hotel and Conference Center, responded to this review

(Submitted on behalf of Steve Klein, General Manager) I would like to express my sincere apologies for the concerns expressed. We have had the honor of providing accommodations to your group for many years and sincerely hope to continue to do so. The challenges your guests experienced during check-in were understandably upsetting. This was an isolated incident due to unforeseen... More 

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Additional Information about Fresno Hotel and Conference Center

Address: 2233 Ventura Street, Fresno, CA 93721 (Formerly Radisson Hotel & Conference Center Fresno)
Phone Number:
Location: United States > California > Fresno
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fresno Hotel and Conference Center 3.5*
Number of rooms: 321
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Also Known As:
Radisson Hotel And Conference Center Fresno
Radisson Hotel Fresno
Radisson Fresno
Fresno Radisson

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