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Comfort Inn Silicon Valley East

2.5 of 5
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47031 Kato Rd, Fremont, CA 94538
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Comfort Inn Silicon Valley East
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Ranked #14 of 20 Hotels in Fremont
A recent review
3 of 5 stars reviewed 1 week ago
Neel3110 Fremont, California
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35 reviews from our community

Traveler rating
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    13
    5
    9
    6
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Fremont, California
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 1 week ago

I stayed with my wife for a week at this hotel. For the price you pay, the room size is decent. It has got all the amenities such as television, fridge, microwave, coffee maker, office desk and chair set, a relaxing arm chair but there is not enough room to move around. We were little disappointed with the quality of... More 

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Chris B, Manager at Comfort Inn Silicon Valley East, responded to this review

Thank you for staying with us. I appreciate the comments as well as the feed back about breakfast. We are currently under New Management and will be working very hard to bring the breakfast back up to the Comfort Inn standards to ensure that the Guest (you) get what is expected from the Comfort Inn. As always we welcome you... More 

Modesto, California
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 7, 2015

The room is large, gorgeous, comfy beds, but the customer service is horrible! I called the day before to make sure I could get an early check in, when I arrive because I had a discount, I could not check in before 240 pm. Check in is at 3pm. They had rooms ready, but she didn't want me there, that's... More 

Was this review helpful? Yes 1
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 28, 2014 via mobile

My wife and I stayed here on our vacation.We arrived late and couldn't believe all the trash cans outside were over flowing on the ground.We walked into the lobby and the clerk behind the desk didn't even say hi.He was to busy playing on his phone.We stood there and finally he decided to wait on us.The room smelled and wasn't... More 

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Seattle, Washington
1 review
1 of 5 stars Reviewed July 30, 2014

I've stayed in this hotel 5-10 times per year for years. It's not clean, or new, but it's close to work. This last time was past the line though. In the morning, I notice there's no coffee pot - hardly surprised I drink the stale coffee in the lobby (and raisin bran only breakfast). I check out, carefully getting my... More 

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Nipomo, California
Top Contributor
121 reviews 121 reviews
51 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed April 17, 2014

For the price, it is more than fine. Nice breakfast. Excellent parking. Comfortable bed. Clean room. The front desk staff was really strange. I saw five different people, no personality, no one even looked up when you walked right by them. I asked a question and he said he didn't know rather than look it up for me. I can't... More 

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Arroyo Grande, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 5, 2014

Unpleasant check in and check out. The management and front desk are very unprofessional ! Rude and not polite . They forgot hotel suppose to be the service business . I stayed total 4 days and since I got 2 reservations . I requested to stay in the same room and not check out and check in again . I... More 

Was this review helpful? Yes 1
Napa Valley, CA
2 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed February 6, 2014

I read all the bad reviews, so I was a little leary. Checked in and was offered 2nd or 3rd floor. My room was beautiful, clean, and decorated very nicely. Absolutely no complaints with the room. I took a point off for breakfast. They should eliminate the hot selections, as they were sub-par. The hockey puck vegie sausage patties were... More 

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Wylie, Texas
Senior Contributor
32 reviews 32 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 26, 2014

Stayed here for seven nights, Sunday to Sunday, while working in the East Bay area. The hotel itself was in an OK location, but Warren Avenue is shut down for construction and getting to shops and restaurants either on Warm Springs or on Cushing Parkway was a kind of a pain. The room itself was nice, with a microwave and... More 

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Fremont, California
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 3, 2013

The only friendly greeting I got was from an agent answering the phone (who only works weekends named, I believe, Laura). She blocked out a quiet room on the third floor for me. When I came there, the front desk agent was less than friendly. I understood this when I met the manager (who never smiles to my knowledge). I... More 

Was this review helpful? Yes 1
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