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Comfort Inn Silicon Valley East

2.5 of 5
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47031 Kato Rd, Fremont, CA 94538
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Comfort Inn Silicon Valley East
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Ranked #13 of 20 Hotels in Fremont
A recent review
3 of 5 stars Reviewed August 28, 2014
BigDaddy148
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34 reviews from our community

Traveler rating
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    13
    4
    9
    6
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6
6
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15
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Modesto, California
Contributor
16 reviews 16 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed February 7, 2015

The room is large, gorgeous, comfy beds, but the customer service is horrible! I called the day before to make sure I could get an early check in, when I arrive because I had a discount, I could not check in before 240 pm. Check in is at 3pm. They had rooms ready, but she didn't want me there, that's... More 

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Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 28, 2014 via mobile

My wife and I stayed here on our vacation.We arrived late and couldn't believe all the trash cans outside were over flowing on the ground.We walked into the lobby and the clerk behind the desk didn't even say hi.He was to busy playing on his phone.We stood there and finally he decided to wait on us.The room smelled and wasn't... More 

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Seattle, Washington
1 review
1 of 5 stars Reviewed July 30, 2014

I've stayed in this hotel 5-10 times per year for years. It's not clean, or new, but it's close to work. This last time was past the line though. In the morning, I notice there's no coffee pot - hardly surprised I drink the stale coffee in the lobby (and raisin bran only breakfast). I check out, carefully getting my... More 

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Nipomo, California
Top Contributor
121 reviews 121 reviews
51 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed April 17, 2014

For the price, it is more than fine. Nice breakfast. Excellent parking. Comfortable bed. Clean room. The front desk staff was really strange. I saw five different people, no personality, no one even looked up when you walked right by them. I asked a question and he said he didn't know rather than look it up for me. I can't... More 

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Arroyo Grande, California
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 5, 2014

Unpleasant check in and check out. The management and front desk are very unprofessional ! Rude and not polite . They forgot hotel suppose to be the service business . I stayed total 4 days and since I got 2 reservations . I requested to stay in the same room and not check out and check in again . I... More 

Was this review helpful? Yes 1
Napa Valley, CA
Reviewer
3 reviews 3 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 6, 2014

I read all the bad reviews, so I was a little leary. Checked in and was offered 2nd or 3rd floor. My room was beautiful, clean, and decorated very nicely. Absolutely no complaints with the room. I took a point off for breakfast. They should eliminate the hot selections, as they were sub-par. The hockey puck vegie sausage patties were... More 

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Wylie, Texas
Senior Contributor
31 reviews 31 reviews
30 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed January 26, 2014

Stayed here for seven nights, Sunday to Sunday, while working in the East Bay area. The hotel itself was in an OK location, but Warren Avenue is shut down for construction and getting to shops and restaurants either on Warm Springs or on Cushing Parkway was a kind of a pain. The room itself was nice, with a microwave and... More 

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Fremont, California
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed December 3, 2013

The only friendly greeting I got was from an agent answering the phone (who only works weekends named, I believe, Laura). She blocked out a quiet room on the third floor for me. When I came there, the front desk agent was less than friendly. I understood this when I met the manager (who never smiles to my knowledge). I... More 

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Porter Ranch, ça
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2013

Even though this hotel is right off the freeway, there's road closures around it...so getting around to stores and restaurants is a bit of a chore. The hotel itself is very nice....clean, spacious and well appointed. Our room was well appointed and overall, this was a great value for the price we paid. Breakfast in the AM was a great... More 

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