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BEST WESTERN PLUS Garden Court Inn

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5400 Mowry Ave, Fremont, CA 94538
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BEST WESTERN PLUS Garden Court Inn
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BEST WESTERN PLUS Garden Court Inn
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223 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hollister, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

The room was clean. It had a microwave and refrigerator. The staff was very friendly and very professional. Shana was very helpful. Breakfast was adequate, quite a variety. At one point the elevator was out of service, but was fixed before we left in the morning. We stayed there because my husband was having hip surgery at Washington Hospital. It... More 

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I choose this hotel because of the price and location of the hotel between San Francisco and San Jose. Check In was no problem and room was ready when I arrived at about 2pm. I was located in the back building by Olive Garden on the first floor. Room was a average size king size room with a small chair... More 

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Rocklin, California
5 of 5 stars Reviewed 1 week ago NEW

From the initial booking with Jackie the assistant general manager, to checking in with Erika at night. The staff was genuinely nice and attentive. The breakfast bar was pretty well stocked, and the food was pretty good. We didnt have any issues with our stay, and we're definitely looking forward to their newly renovated rooms when we stay here in... More 

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Costa Mesa
1 review
3 of 5 stars Reviewed 1 week ago

was told by night manager Diane we were having a party in room 4people in a 4person room ,was told I will just call police and have you thrown out and you can try and find a room bay area was sold out due to gay pride celebrations , nascar race , both baseball teams ,grateful dead reunion concerts nearby... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
David G, General Manager at BEST WESTERN PLUS Garden Court Inn, responded to this review

Hello Tomas J G. My response to this survey is only that other guests were very troubled by your behavior so the hotel took the necessary actions. We are a 100% non smoking facility so to smoke in a room caused a ripple effect as can be seen by the review a couple before yours. And the noise from your... More 

Fremont, California, United States
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

This place has it all. The staff is top notch. So friendly and can't do enough for you. Housekeeping is on their game. The best overall breakfast at this location. So many items to chose from. You will not walk away hungry. Great area to entertain the kids too with the trampoline place in the area.

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David G, General Manager at BEST WESTERN PLUS Garden Court Inn, responded to this review

Thank you DanaHendricksbr for the great review. We are so happy that you return often. Our breakfast is the best! And the staff, well I couldn't be more proud of the hard working group I have been blessed with. More 

2 reviews
2 of 5 stars Reviewed 2 weeks ago

Our stay here at Best Western, could have been better. I know it stated that the facility is a NON-SMOKING environment, but as soon as we walked into the hallway to where our room was, it smelled like a smoking facility with air freshener sprayed in the air. I thought maybe someone was smoking nearby, but as we entered into... More 

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David G, General Manager at BEST WESTERN PLUS Garden Court Inn, responded to this review

Thank you Mary S for the review. I am sorry of smoke smell. Periodically someone will smoke in their room and they think it can be eliminated by opening a window. But of course it cannot. We do our best to catch it, but sometimes we are too late. I again apologize. It does seem like you enjoyed the hotel... More 

Fullerton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Easy phone reservation on the same night, no hassle, with kids, breakfast was very good for us before we leave for a 7 hour trip. We had an excellent stay, spacious room. The location was very close to the freeway ramps. Close to many stores and a gasoline station next to it, made it perfect for fill-up before the trip.

Review collected in partnership with Best Western

Was this review helpful? Yes
David G, General Manager at BEST WESTERN PLUS Garden Court Inn, responded to this review

Thank you Genebert H for the review. The staff will be very happy to see your nice word of the hotel. Next time you visit make sure you "Hit the Pool." It is very relaxing in our beautiful garden setting. More 

Morgan Hill, California
1 review
5 of 5 stars Reviewed 2 weeks ago

I rated this property excellent FOR THE PRICE! Extremely clean, quiet, friendly, with adequate breakfast! The hot tub was actually hot and large! Large pool. The pool area was spotless with tons of towels there. Rooms are good sized and well appointed. I stayed in the main building on the third floor. Everything in the room was in perfect condition,... More 

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David G, General Manager at BEST WESTERN PLUS Garden Court Inn, responded to this review

Thank you Purelyperceptive!! This is a very nice review and your words are kind. I said hi to you when you wee at the pool!! The hotel is very beautiful with our newly renovated exterior, and we will renovating all rooms with a completion date of 12/15. Please do come back and visit anytime. And of course our wonderful staff... More 

Knoxville, TN
Level Contributor
34 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was the only place available during my stay on a visit to the Tesla plant nearby. It left a lot to be desired for me..I really didn't have the good experience the other posters did. I must have been in an older building. I felt it was only mediocre clean. Maybe it was the old carpet and furnishings and... More 

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David G, General Manager at BEST WESTERN PLUS Garden Court Inn, responded to this review

Hello Carmen52794! I am sorry you did not have the experience that many of our guests have as can be viewed by the surveys on this site. We value your thoughts and I will look into the room you were in and do a complete inspection. My regret is that if you thought the hotel was not to your liking,... More 

Fort Worth, Texas
Level Contributor
156 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The outside upgrades appear to be nearly complete. Just some painting and landscaping still being finished. The interior is done in the lobby and breakfast area. This is a great improvement. In an earlier review I commented about the lack of available seating during breakfast. There is an expanded, upgraded breakfast room, plus outdoor area and places in the lobby... More 

Was this review helpful? Yes 1
David G, General Manager at BEST WESTERN PLUS Garden Court Inn, responded to this review

Well thank you DellaDidDisney for these nice words! Yes, we are awaiting our room renovation to start in July. I am glad you noticed the pool furniture and the pool as we are very proud of it. Come for a visit anytime!! More 

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