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Extended Stay America - Fremont - Warm Springs

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46312 Mission Boulevard, Fremont, CA 94539
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Extended Stay America - Fremont - Warm Springs
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51 Reviews from our TripAdvisor Community

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Virginia Beach, Virginia
1 review
1 of 5 stars Reviewed 2 weeks ago

I do not even know where to start? This place is a complete dump. I arrived on a Sunday just before midnight and had to change rooms three times in less than 24 hours due to the cleanliness of each room. The first room I arrived in was the worst. I might of been just exhausted when I first entered... More 

Helpful?
Thank rhf1981
Fremont
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed November 14, 2015

I booked a King NON SMOKING and got a Queen SMOCKING room, There was no soap shampoo, or cups. The carpet was dirty and the room smelled VERY BAD. The dead bolt to the door would not go through the plate on the door. Black MOLD on the lav in the bath room, the Fire sprinkler heads were taped over... More 

Helpful?
Thank Frank V
Manager_11525, General Manager at Extended Stay America - Fremont - Warm Springs, responded to this review

I appreciate you taking the time to write a review of your experienced with us. I sincerely apologize that your stay was not to your expectations. In response to your feedback, I will make sure we are thoroughly cleaning and inspecting rooms prior to guest arrivals. We will continually work to improve our hotel, so I really appreciate you providing... More 

Bengaluru (Bangalore), India
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 6, 2015

I would categorize my stay as good here. This is a no frills accommodation and matches the price it charges. I found the staff courteous and helpful. The rooms were clean and well maintained. You need to just ask the front desk in case you need anything. Only thing I found worth improving would be some more options to eat... More 

Helpful?
Thank ashishjos
Manager_11525, General Manager at Extended Stay America - Fremont - Warm Springs, responded to this review

I appreciate you taking the time to write a review of your experienced with us. Please accept our apologies that our grab-and-go breakfast was not to your expectations. Still, I am glad to read that you enjoyed our friendly customer service, reasonable rates and comfortable rooms. The staff and I would like to thank you again for posting your review.... More 

Michigan Center, Michigan
1 review
1 of 5 stars Reviewed October 5, 2015

i was planning to stay for a week while training at the Uni Tech but had to cut my stay at the hotel and take the lost and move to a different hotel. The hotel room and building stunk, there was not even a c in the room to drink water with the room is striped to a bed and... More 

Helpful?
Thank Sessie S
Manager_11525, General Manager at Extended Stay America - Fremont - Warm Springs, responded to this review

I appreciate you taking the time to write a review of your experienced with us. I sincerely apologize that your stay was not to our company’s high standards. While we no longer keep dishes in guest rooms, these items are available upon request at the front desk. In response to your feedback, I will make sure we are thoroughly inspecting... More 

Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed September 14, 2015

I was going to stay at this hotel, until I walked into the lobby and the smell of cigarette hit me like a ton of bricks! Check-in was at 2PM arrived at 7PM and the room was not ready, was told I would have to wait another hour and it would have to be a smoking room. Anna at the... More 

Helpful?
Thank jdrivera707
Manager_11525, General Manager at Extended Stay America - Fremont - Warm Springs, responded to this review

Thank you for taking the time to write a review of your stay. Please know that we are sincerely sorry for the cleanliness and service issues you experienced. In response to your feedback, I will be working closely with our housekeeping staff on ways to better eliminate smoke odors as well as making sure each guest receives professional customer service.... More 

Rocklin, California
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed September 8, 2015

We were staying at this hotel as it is close to Levi Stadium and my two daughters and I were on our way to a Taylor Swift concert. We arrived at 5:30 pm and had a limited amount of time to get ready to go to the concert. They did not have our room ready. We were offered a smoking... More 

Helpful?
Thank amy777
Santa Rosa, California
1 review
1 of 5 stars Reviewed September 8, 2015

This was the worst hotel I've stayed in in years. We tried to check in at 10pm, only to be told they were still cleaning the room. When we finally got into the room, around 11pm, the horrible stench of moldy, backed-up plumbing assailed us. I had to dot perfume on my nose to be able to sleep. Took a... More 

Helpful?
Thank greedoo
Barrie
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed August 15, 2015

I understand that the price I paid did not include house keeping and I totally get that and am good with that. But I fully expected the room to be clean upon my arrival with crisp clean sheets on the bed. It was obvious that very minimal cleaning had been done. I saw hairs in the shower and my bed... More 

Helpful?
Thank irtman
Santa Clara, California
1 review
5 of 5 stars Reviewed July 22, 2015

I have completed 6 weekly stays at this property, and counting. The check-in process has been efficient, the rooms have been clean and the staff has been friendly and helpful every single time. The kitchens saved me a good deal of money and provided me with an opportunity to live healthier than eating out. Bedding is great and internet and... More 

Helpful?
Thank tamember1232015
Manager_11525, General Manager at Extended Stay America - Fremont - Warm Springs, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you are enjoying your stay with us. I truly appreciate your comments regarding our staff. We are more than happy to assist you in any possible way. The staff and I would like to thank you again for posting your review... More 

San Jose, California
1 review
4 of 5 stars Reviewed April 27, 2015

I have stayed at this location before. The room was the same as it always it, clean and efficient.The staff was very friendly. The check and and check out process was fast, efficient and painless! I would stay here again.

Helpful?
Thank Karla F
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