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Courtyard by Marriott Foster City San Francisco Bay Area

3.0 of 5
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550 Shell Boulevard, Foster City, CA 94404
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Courtyard by Marriott Foster City San Francisco Bay Area
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Ranked #1 of 4 Hotels in Foster City
A recent review
4 of 5 stars reviewed yesterday
cperrera Colchester, Vermont
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152 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Colchester, Vermont
Top Contributor
101 reviews 101 reviews
20 hotel reviews
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed yesterday NEW

A decent business hotel with attractive surroundings, a nice lobby, clean and comfortable rooms. Two wifi choices, a free one, and a modestly priced faster service. The free service worked fine for streaming HBO go, so unless you're downloading huge files, it's probably adequate. Nearby is a great park for jogging. A good choice all in all.

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

KAMIL ( skinny short Asian girl ) helped check us in and she was extremely rude. not helpful.disrespected me and my gf. totally ruined our stay. and I have been staying with Marriott for over than 6 years. I've never seen anything like that.i tried so hard to be as nice as I can " may be she is having... More 

Was this review helpful? Yes 1
Yakub Y, General Manager at Courtyard by Marriott Foster City San Francisco Bay Area, responded to this review

Dear anonymous6777: Thank you so much for taking the time to post your comments on TripAdvisor. Please accept our sincere apology for the experience the experience. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward. We hope to have an opportunity to better your experience with... More 

Austin, Texas
Contributor
19 reviews 19 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel a few times during my visit to Foster City for work. The hotel is located in a good location and has a Starbucks and Jamba juice just across the street. There are many other restaurants nearby. The hotel itself is ok. The rooms are comfortable. There is also an onsite gym which I have... More 

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Yakub Y, General Manager at Courtyard by Marriott Foster City San Francisco Bay Area, responded to this review

Dear Omprakash M; Thank you for your response on TripAdvisor regarding your recent experience. We use your feedback to improve our service and product and I will personally take this to our department heads and discuss your observation. Once again, thank you and looking forward to serve you soon. Best Regards, Yakub Yakubi General Manager More 

Las Vegas, Nevada
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It's 5:27am and I am awake due to the uncomfortable bed in my hotel room. It is as hard as a rock! I chose this hotel because of the reviews and had stayed here once before about 2-3 years ago. I don't recall the bed being this uncomfortable last visit. The hotel itself is in a convenient location with Starbucks,... More 

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Yakub Y, General Manager at Courtyard by Marriott Foster City San Francisco Bay Area, responded to this review

Dear gk588; Thank you for taking the time to write your comments on TripAdvisor. We appreciate your suggestion/recommendation and use these valuable comments to improve our product and services. I will personally pass your kind words to Mina as I know she will be very happy to hear that. I also would like to let you know that we are... More 

Cincinnati, Ohio
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here during a busines trip. The room was clean and the bed was comfortable. After a busy day, I was able to relax in its lobby, the highlight of the hotel! I noticed the hotel is trying to provide tech-forward service like the big TV in the lobby for weather information, etc. But honestly I suggest this hotel... More 

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Yakub Y, General Manager at Courtyard by Marriott Foster City San Francisco Bay Area, responded to this review

Dear AustP700: Thank you so much for taking the time to write to us. We appreciate your input and very happy that you enjoyed your stay at our hotel. Your comments will be shared with our IT department on how to accommodate your recommendation/suggestion. Once again, thank you for your time and hope to serve you in the near future.... More 

Bengaluru (Bangalore), India
Contributor
14 reviews 14 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed March 13, 2015

I loved this hotel to start with - food, room and bar are excellent. Eventually I understood that the staff in this hotel were cheap and they try all silly tricks to get more money from their customers. Inspite of their great location & nice rooms, they got faded in the memory of the travelers - very inflexible staff and... More 

Was this review helpful? Yes 2
Rohnert Park, California
Senior Contributor
25 reviews 25 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 11, 2015

We stayed twice this year on the start and end of a trip to Mexico. It wasn't quite as upscale as the San Mateo Marriott, but the beds were comfortable and it wasn't far from the airport. Not quite like a Marriott mattress, but still comfortable. It had a corportate feel to it. Not romantic at all, but it was... More 

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Yakub Y, General Manager at Courtyard by Marriott Foster City San Francisco Bay Area, responded to this review

Dear Shelly M; Thank you for your time to write your comments and feedback to us. We use your valuable experience to improve our product and services. Your experience in our Bistro will be passed on to our department head and will be shared with the associates. Once again, thank you and enjoy the most beautiful upcoming season(spring). Best Regards,... More 

Dallas, Texas
Senior Contributor
23 reviews 23 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 9, 2015

I stay here all the time and am a huge fan of Courtyards but I have recently noticed that my furniture at this particular Courtyard is rather sparse. In every other Courtyard that I stay (115 nights last year), I usually have a nice couch and coffee table. Here I have one lonely, uncomfortable chair. A bit disappointing especially when... More 

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Yakub Y, General Manager at Courtyard by Marriott Foster City San Francisco Bay Area, responded to this review

Dear HDHart: Thank you for taking the time to complete the TripAdvisor Survey in regards to your recent stay at the Courtyard San Mateo Foster City. Your feedback will be shared by our department leaders to ensure that we take care of your concern. The hotel is in process of doing remodel within the next two years, which will include... More 

Worcester, Massachusetts
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed January 20, 2015

For a Courtyard Marriott, this property was great! The rooms are huge and the staff is very friendly. The bed was comfortable and the bathroom and desk areas were spacious. This hotel is only two floors and I ended up in a room on the ground floor, which I wasn't thrilled with. Otherwise I don't have any complaints. The hotel... More 

Was this review helpful? Yes 1
Yakub Y, General Manager at Courtyard by Marriott Foster City San Francisco Bay Area, responded to this review

Dear Valued Guest, Thank you for staying and providing us with your feedback. We sincerely value your opinions and appreciate your insights. We will be looking into the wifi connectivity in the section of our hotel that you mentioned. We are grateful for you bringing this to our attention. Thank you for staying and we look forward to serving you... More 

Gilbert, Arizona
Top Contributor
63 reviews 63 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 18, 2014

This is a very average hotel. Ok rooms, ok greeting and front desk staff. It is also a good bit overpriced. Joe in the restaurant is a rock star. Very personable and went far out of his way to engage with us and make sure that every one of our needs are met and that we had a good time.... More 

Was this review helpful? Yes 1
Yakub Y, General Manager at Courtyard by Marriott Foster City San Francisco Bay Area, responded to this review

Dear Troy0403, Thank you for staying with us and providing your feedback regarding your experience. We sincerely appreciate and value our guest's insights and will be sharing your comments with our Leadership Team and staff. Additionally, we will be recognizing Joe for his efforts and recognition in your comments. Thank you for his recognition and we look forward to serving... More 

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