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Crowne Plaza Foster City - San Mateo

3.5 of 5 1221 Chess Drive, Foster City, CA 94404
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Crowne Plaza Foster City - San Mateo
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Crowne Plaza Foster City - San Mateo
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277 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
Top Contributor
55 reviews 55 reviews
29 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed here for a week while on a business trip. Good hotel, comfortable rooms, good sleep. Ideal if you have a car - close to the airport and companies, about 30 min to downtown San Francisco. The airport shuttle is a plus. Good WiFi signal in all areas. The breakfast was rather dissapointing for the price, though sufficient. Nice... More 

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Sevenoaks, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel on approx four occasions and I really like it. It's conveniently located between the airport and my office in Redwood City. The rooms are spacious and comfortable and if you do stay in a suite (I was pleasantly surprised to be upgraded once), this was a huge suite with lot's of nice touches in... More 

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Novena, Singapore
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Standard hotel - heavily patronized by conferences, company events. Mundane yet efficient hotel. Big issues was massive cost of Executive Suite (that can hold two parents with three small children) as compared to one quarter of the price to house a family of five in a nearby budget motel.

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CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Blk13Holland, Thank you for leaving your review. We always strive on providing superior service to all our guests and improving our services and facilities. We greatly appreciate your repeat business and look forward to seeing you again soon! Sincerely, Crowne Plaza Foster City Management More 

Whangarei, New Zealand
Top Contributor
72 reviews 72 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After a cancelled flight I had no choice but to end up at this hotel. It has a speedy shuttle service to-from the airport and really good customer service. The room is what one expects from an airport hotel, rundown by too many one night stand with stranded guests or crews. That said, it serves the purpose and surprisingly provides... More 

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Oxfordshire, United Kingdom
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 19, 2014

This is a standard Crowne Plaza, so think reliable, if unexciting. The rooms are clean and everything works, the restaurant is lacks any charm but the bar is quite a good place to spend your evening if you are on your own and just want a friendly buzz around you. I think of this place as an airline cabin crew... More 

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CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Ed H, Thank you for leaving your review. Your comments are truly appreciated and glad you were able to enjoy our amenities during your stay. We appreciate you choosing our hotel for your business needs and hope to see you again soon! Sincerely, Crowne Plaza Foster City Management More 

Peoria, Arizona
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 17, 2014

We arrived Friday night right after driving from Arizona to attend the SF Giants Parade, we have stayed at the Crowne in the past as we lived right across the freeway for 20 years so we liked it as it feels like home. We are morning people and get up for work at 5am everyday and do so on the... More 

Was this review helpful? Yes 2
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear nerraw31, Thank you for leaving your review. We are saddened to hear about your recent stay at our property and sincerely apologize. During the weekend of your stay, there were indeed a couple mishaps including a small fire in the hotel and a city wide blackout. We understand that it may have been an inconvenience, however, due to both... More 

The Colony, Texas
Contributor
18 reviews 18 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed November 1, 2014

We stayed here for a night after going to a Stanford football game. We were going into SF the next morning, so it was about halfway between the 2. Reception was very nice when we got there. There were 2 wedding receptions or parties going on downstairs, but once we got upstairs, we didn't really hear the music. About 1:30... More 

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CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear coug_chick18, We are very sorry for the inconvenience caused by the noise of other guests. We take noise disturbances very seriously and the safety of all our guests is our number one priority. We understand the frustration you experienced and it is our hope that you will give us the opportunity to better serve you in the near future.... More 

San Diego, California
Senior Contributor
36 reviews 36 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed October 30, 2014

I understand the airport shuttles are contracted by the hotel but they need a better service. I arrived at SFO at 9:40pm and called the hotel to confirm the shuttle ran from 10pm. The front desk attendant said as long as you are at the shuttle stop at 10pm, you can catch the last shuttle. I arrived there around 9:50pm... More 

Was this review helpful? Yes 1
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear SanDiegoFoodMan, Thank you for your feedback. We are so sorry for the inconvenience caused by our shuttle service. We truly understand the frustration and thank you for your patience. Your review will be passed onto the transportation department for further review. It is our hope that you will give us the opportunity to better serve you in the near... More 

Israel
Top Contributor
62 reviews 62 reviews
61 hotel reviews
76 helpful votes 76 helpful votes
1 of 5 stars Reviewed October 23, 2014

Arrived to the hotel with some expectations, after I got aware to the recent renovations (I was also treated very well by their reservations manager when sending over some requests prior to arriving). Nothing prepared me to this disaster. Arrived late, right into a huge party/celebration of some sort - loud music throughout the main building, to the point it... More 

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CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear primitivepios, Thank you for your review. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Be rest assured that we are taking the appropriate measures to address the issues you experienced. It is our hope that you will give us the opportunity... More 

Chandler
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2014

Airport shuttle from SFO was very nice. Arrived at the hotel which by appearance is kind of a typical Crowne Plaza look. At a glance it really doesn't seem like there is much around there other than corporate offices. But after we explored a little we found that we were actually quite close to a good variety of restaurants. Also... More 

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Additional Information about Crowne Plaza Foster City - San Mateo

Address: 1221 Chess Drive, Foster City, CA 94404
Phone Number:
Location: United States > California > Foster City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Foster City - San Mateo 3.5*
Number of rooms: 350
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Also Known As:
Crowne Plaza Foster City - San Mateo Hotel Foster City
Crowne Plaza San Francisco
Peninsula Foster City
Foster City Peninsula

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