We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 4 Foster City hotels

Crowne Plaza Foster City - San Mateo

3.5 of 5 Hotel   |   1221 Chess Drive, Foster City, CA 94404
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Save Saved
You added Crowne Plaza Foster City - San Mateo to your Saves list
Crowne Plaza Foster City - San Mateo
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
58%
Ranked #2 of 4 hotels in Foster City
A recent review
4 of 5 stars reviewed 2 weeks ago
MonsoonPhoto2014 Boston, Massachusetts
  • Overview
  • Reviews (254)
  • Photos (102)
  • Amenities
  • Q&A
  • Room tips (67)
  • Location
  • More
Write a Review

254 people have reviewed this hotel

Traveler rating
    62
    78
    62
    30
    22
See reviews for
34
34
24
136
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Westfield, NJ
Top Contributor
69 reviews 69 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

A family member booked 4 rooms for us at this hotel, as we were dealing with a sudden and tragic death in the family and were in town for the funeral. First, let me say that most of the hotel staff could not have been nicer. I am so grateful to them for their compassion and their hospitality. But what... More

Was this review helpful? Yes 1
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Capebum, Thank you for taking the time to leave your review regarding your recent stay. I apologize that majority of your stay was unsatisfactory, please accept our sincerest apologies. Your comments will certainly be reviewed by our Front Office Department to ensure that situations like yours will not be repeated. Your comments are greatly appreciated and thank you again... More

Boston, Massachusetts
Top Contributor
57 reviews 57 reviews
29 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I went back to this property after 19 years. I stayed there for two nights for business. They recently went through renovations and it is very nice. I was very pleasantly surprised by the changes that were made to the room. The renovation was at the tail end ( wrapping up some work in the lobby). The front desk was... More

Was this review helpful? Yes
England
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The facilities are good, but the experience is always mixed. Room preference - in particular noise level - is heavily influenced by proximity to freeway, hotel atrium, and/or bistro/bar. Aircon also very loud in rooms. Staff knowledge, responsiveness, and friendliness is highly variable.

Was this review helpful? Yes
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear BG2670, Thank you for taking the time to review our property. Your comments are very much appreciated. We strive to improve on all of our services everyday, from the hospitality of our staff to the amenities in the hotel. Please be assured all your comments are evaluated by management. Thank you again for staying at our property and we... More

Senior Contributor
27 reviews 27 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was given a room in the separate building from the main hotel. The result was a quiet and comfortable night. There was a band/DJ playing in the main building, and is was a long walk from the parking structure.

Was this review helpful? Yes
Hollister, California
Top Contributor
107 reviews 107 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were a very large family reunion/ wedding anniversary party and rented a ballroom and hotel rooms. We had people from 80 to 5 years old. We liked the catering. We thought the soundproofing in the ballrooms was excellent-we could not hear the large Tongan wedding reception in the adjoining rooms through the wall. The airport shuttle baggage ticket MUST... More

Was this review helpful? Yes
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Renee002, Thank you for sharing your recent experience at the Crowne Plaza Foster City. We are pleased to know you had a successful event at our property. We do apologize, however, for the inconvenience the noise in the guestrooms caused during your stay, please do accept our apologies. Your comments are greatly appreciated and we thank you for taking... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Horrible. Club music until 2 am can be heard all the way up yo our 4th floor room, Really? What a horrible hotel. Not what a Crowne Plaza should be. Move on if you want a pleasant nights rest. Why would a hotel like this sacrifice guests for local club goers? No class.

Was this review helpful? Yes 1
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Paul C., Thank you for taking the time to review the Crowne Plaza Foster City. We do apologize that the noise from the Clubhouse Bistro nightclub was a disturbance during your stay. Although the nightclub is very popular on Friday and Saturday nights, we do understand that it can be an inconvenience. Your comments will certainly be passed onto... More

Chico, California
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was a disappointing trip to what should have been a 4 star destination. The location is a great central peninsula location with easy freeway access, comfortable beds, is updated and clean.. The GOOD stops right there. On 8/7/14 the hotel lobby and pool area were being remodeled. There is NO lobby bar or breakfast area. Upon check in I... More

Was this review helpful? Yes 1
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Secoon, Thank you for taking the time to share your experience regarding your recent stay. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Because of lobby renovations, our restaurant area with Breakfast, Lunch and Dinner have been temporarily located in the Clubhouse Bistro. In the lobby, there is... More

Cork, Ireland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

I recently spent 10 days at this hotel on a business trip. The hotel is a short 15 minute drive from San Francisco international airport. The Hotel room was modern, large and had a very comfortable bed. The Hotel lobby is currently being renovated, it should look really good when completed. The gym has all the basics required to have... More

Was this review helpful? Yes
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Peatlands, Thank you for sharing your experience at the Crowne Plaza and for choosing our property for your 10 day stay! We hope that all our guests leave with a positive experience, so we are pleased to hear you had a comfortable trip. Lobby renovations will be completed in the fall, so please do visit us again soon to... More

Hartford, Connecticut
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is yet another example of how "full service" hotels are often inferior to new budget hotels (Hampton Inn, Fairfield, etc.). The building is old and drab, with one of those glassed-in central courtyards with potted trees that must have been popular back in the 1960s. There is a renovation going on, but it didn't interfere with my stay at... More

Was this review helpful? Yes
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear shirleyotis, Thank you for taking the time to share your experience at the Crowne Plaza Foster City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us and we will be taking appropriate measures to solve the issues you have mentioned in your... More

Oklahoma City, Oklahoma
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Hotel was in the middle of a renovation in the Lobby area. The rooms were clean, quiet, and the staff was helpful. The hotel rooms are dated and in need of remodeling. Purchased breakfast at the hotel and was not impressed with the service. Waited 30 minutes for a waffle, bacon, and hot tea with only one other customer.

Was this review helpful? Yes
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Gayle C., Thank you for taking the time to leave your review. Your comments are highly valuable as we continue to strive to improve on all our services. All our guest rooms are completely renovated and the lobby renovations will be completed this fall. We apologize that you felt you received poor service at our restaurant, please be assured... More

Owners: What's your side of the story?
If you own or manage Crowne Plaza Foster City - San Mateo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Crowne Plaza Foster City - San Mateo? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Foster City - San Mateo

Address: 1221 Chess Drive, Foster City, CA 94404
Phone Number:
Location: United States > California > Foster City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Foster City - San Mateo 3.5*
Reservation Options:
TripAdvisor is proud to partner with Travelocity, IHG, Expedia, Agoda, Orbitz, Booking.com, Tingo, Hotels.com, Cheap Tickets, BookingOdigeoWL, Reservation Counter, Priceline and Venere so you can book your Crowne Plaza Foster City - San Mateo reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Foster City - San Mateo Hotel Foster City
Crowne Plaza San Francisco
Peninsula Foster City
Foster City Peninsula

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (42)
Viewed
Room/suite (16)
Viewed
Bathroom (5)
Viewed
Dining (5)
Viewed
Hotel & grounds (8)
Viewed
Pool/beach area (1)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All management photos (61)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (11)
Viewed
Dining (11)
Viewed
Business center/function rooms (4)
Viewed
Pool/beach area (3)
Viewed
Other (19)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Official Description (provided by the hotel)
Our beautiful Crowne Plaza Hotel in Foster City is centrally located on the San Francisco Peninsula between Downtown San Francisco, San Jose, and the East Bay. Our property is just 7 miles from San Francisco International Airport and 22 miles from downtown San Francisco. Our unique building design has a beautiful atrium lobby filled with koi ponds, waterfalls, and palm trees that will provide a relaxing setting on your next visit. Some of our features include:* Complimentary Internet access in all guest rooms, lobby, all restaurants, and pool area* Three different varieties of restaurants, room service, and a sports bar* Complimentary SFO airport shuttle* Complimentary parking* Complimentary shuttle leaving at 10:30am daily to The Hillsdale Shopping Mall* Conveniently located next to The BridgePointe Shopping center* 24 hour business center with complimentary use of three computers and a printer* Relax in our indoor heated pool jacuzzi* Use of Fitness center* Executive Club Level rooms include Dell XP desktop computers with DVD drive, flat screen monitors and Continental Breakfast, Monday-Friday.* 16,000 Square feet of flexible meeting space ... more   less 
Number of rooms
350

Questions & Answers

Questions? Get answers from Crowne Plaza Foster City - San Mateo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer