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All 4 Foster City hotels

Crowne Plaza Foster City - San Mateo

3.5 of 5 Hotel   |   1221 Chess Drive, Foster City, CA 94404
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Ranked #2 of 4 hotels in Foster City
A recent review
4 of 5 stars reviewed 5 weeks ago
YogaDoc601 Sturgeon Bay, Wisconsin
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221 people have reviewed this hotel

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    51
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    17
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 2 days ago NEW

My husband is on a business trip, We checked in last 4-10April. We were told that we will be on a newly renovated room, 2371 to be exact. But the room is smelly (paint smell) We immediately called at front desk to request for room change. The guy who answered our call from front desk is not very happy with... More

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Sacramento, California
1 review
1 of 5 stars Reviewed 6 days ago NEW

Amazing!!! It is 2014 and the Crowne Plaza cannot confirm my request to have two adjacent rooms. We travel with children and have reserved two adjacent rooms, so that we can be next to our teenagers. CP considers this a special request, since they cannot guarantee the "availability" of the rooms. I have been on the phone with the global... More

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Travelers are raving about these Foster City hotels

Sturgeon Bay, Wisconsin
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We are finishing up a 5 night stay at this property, our third stay in 6 years. We were assigned the executive tower on floor 5. No gala was planned, and everything was quiet. Rooms have been redone in contemporary style. Sushi restaurant changed hands but food there and at restaurants still good. When our son only ate oatmeal at... More

Was this review helpful? Yes 2
CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear YogaDoc601, Thank you for your kind review! We are pleased to learn you enjoyed your recent stay with us. We are in the midst of finishing guest room renovations and will move onto public spaces like lobby, elevator landings, etc. Things like the fountain, elevators, and fitness area are all areas of improvement and will be considered during renovations.... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed February 28, 2014

Just spent 2 nights there. Really nice hotel recently renovated rooms, polite staff. But the loud music kept us up very late. Bring ear plugs if you plan to sleep. We called the front desk a couple of times and we're told they were having a "gala" and the music would stop after 11p. We'll my flight was at 630a... More

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CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Expatdude, Thank you for your review and for staying at the Crowne Plaza Foster City. We sincerely apologize for the inconvenience of the noise due to weekend social functions. We try to limit the noise as best as possible. If we have the pleasure of hosting you again, please ask for a room in the Executive Tower as rooms... More

Boston, Massachusetts
2 reviews
2 of 5 stars Reviewed February 14, 2014

My employer has an office in San Mateo, and so I frequently stay at hotels in this area. On my last trip, my standard hotels were all sold out, and so I stayed at the Crowne Plaza for 4 nights. The staff were very kind, but the hotel itself was fundamentally gross. The first (non-smoking) room smelled strongly of smoke,... More

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CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear mercifulreleases, Thank you for taking the time to share your recent experience. I am sorry that your experience was unsatisfactory. Please be assured our hotel rooms are 100% non-smoking and take cleanliness and sanitation very strictly. We are currently renovating all our guest rooms, banquet and lobby areas and hope you give us another chance at accommodating your needs... More

Foster City
1 review
2 of 5 stars Reviewed February 5, 2014

the receptionist was not friendly at check in. She did not smile not one time! I was there for my retirement party so while i checked in i asked about the party :she acted as though she didnt know what i was talking about! I was disappointed i paid 112.00 and breakfast was NOT included. Never again!

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CrownePlazaFC, Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Sharon G, Thank you for your recent review. Please accept our sincerest apologies for the experience you had during check-in. Please be assured your review will be passed onto our Front Desk team for further training to prevent any future similar situations. Sincerely, Crowne Plaza Foster City Management More

London
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 1, 2014

After reading previous reviews I was apprehensive but from the moment I stepped in to the check -out everything went smoothly. New rooms, great attitude and smiles. Kudos to Maricar Matic @ Front Desk

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Cambridge, United Kingdom
Top Contributor
63 reviews 63 reviews
58 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed January 31, 2014

I stayed here because it was within easy walking distance of where I needed to be for a business trip. The hotel provides a shuttle bus service to and from SFO Int Airport but they only run every hour on the hour. My experience was that even if you ring to let them know you've arrived at the airport and... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Crowne Plaza Foster City - San Mateo, responded to this review

Dear Dale T, Thank you for taking the time to provide feedback on your stay. We truly appreciate the kind words about the staff and your room. We take all of the reviews we receive very seriously as they allow us to identify areas that may benefit from additional attention. We have shared your comments with the staff and we’re... More

Toronto
Contributor
18 reviews 18 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed December 29, 2013

I purposely chose this location because it was decently close to SFO but far enough away that we would not be subjected to the noise from the air traffic. I checked in close to 3pm and was offered a choice of different rooms in the 2 different towers. The front desk was nice enough to let me know up front... More

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Dublin, Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed December 27, 2013

The Crowne Plaza in Foster City is really nice. I found the staff friendly, the rooms were big and the beds comfy. Breakfast is everything you could possibly want! The waffles, pancakes, maple syrup and strawberries were my favourite. Huge mountains of them laid out on the table, heaven. Not good if you're on a diet at any stage! There's... More

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Additional Information about Crowne Plaza Foster City - San Mateo

Also Known As:
Crowne Plaza Foster City - San Mateo Hotel Foster City
Crowne Plaza Foster City - San Mateo Hotel
Crowne Plaza Foster City
Crowne Plaza San Francisco
Peninsula Foster City
Foster City Peninsula
Address: 1221 Chess Drive, Foster City, CA 94404
Phone Number:
Location: United States > California > Foster City
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Foster City
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Foster City - San Mateo 3.5*
Official Description (provided by the hotel):
Our beautiful Crowne Plaza Hotel in Foster City is centrally located on the San Francisco Peninsula between Downtown San Francisco, San Jose, and the East Bay. Our property is just 7 miles from San Francisco International Airport and 22 miles from downtown San Francisco. Our unique building design has a beautiful atrium lobby filled with koi ponds, waterfalls, and palm trees that will provide a relaxing setting on your next visit. Some of our features include:* Complimentary Internet access in all guest rooms, lobby, all restaurants, and pool area* Three different varieties of restaurants, room service, and a sports bar* Complimentary SFO airport shuttle* Complimentary parking* Complimentary shuttle leaving 3 times daily to The Hillsdale Shopping Mall* Conveniently located next to The BridgePointe Shopping center* 24 hour business center with complimentary use of three computers and a printer* Relax in our indoor heated pool jacuzzi* Use of Fitness center* Executive Club Level rooms include Dell XP desktop computers with DVD drive, flat screen monitors and Continental Breakfast, Monday-Friday.* 16,000 square feet of flexible meeting space ... more   less 
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