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The Redwood Fortuna Riverwalk Hotel

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1859 Alamar Way, Fortuna, CA 95540 (Formerly Holiday Inn Express Fortuna (Ferndale Area))
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The Redwood Fortuna Riverwalk Hotel
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The Redwood Fortuna Riverwalk Hotel
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214 reviews from our community

Traveler rating
    69
    81
    40
    15
    9
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31
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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Astoria, Oregon
2 reviews
4 of 5 stars Reviewed 1 week ago

So I got stuck at this hotel after my original reservations at another facility fell through. At first glance this hotel is a bit run down, the walls are thin, decor is dated. However, the staff makes up for this. They are friendly, attentive, and professional. This is a great hotel if you need something that isn't too expensive and... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Rebecca, while it's definitely a shame that your reservation fell through at another hotel, we were so happy to have you as a guest! I really appreciate your compliments on our staff, so I'll definitely share this with my team. Our door's always open if you find yourself in the area again in the future! Best, Jeff Durham, Head Lumberjack More 

Santa Barbara, CA
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My friends were in this area for the Avenue of the Giants marathon. We stayed in two different rooms. The rooms were pretty standard. We had two double beds, a flat screen TV and a table with chairs. The sink and closet were separate from the shower and toilet area (which was a little small, but functional). The hotel had... More 

Was this review helpful? Yes 1
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

The Avenue of the Giants marathon was such an exciting weekend for us here in Fortuna, so I'm ecstatic that you were able to stay with us at the time of the race. Thanks for all the great feedback... I always say we have have an amazing staff and given your very close inspection of the rooms it is always... More 

Delhi, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Really nice, comfortable place for a very reasonable price. The staff person was super friendly and helpful, the room had all of the basic amenities including a mini-fridge and table to eat at. Beds are comfortable and the breakfast was much better than the standard fare. Hot foods plus the usual cereal and pastries. Definitely recommend and would stay there... More 

Was this review helpful? Yes 2
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

I'm glowing as I read about how comfortable you were during your stay! I appreciate your compliments on everything from our staff to the breakfast, so I'll definitely share this with my team. Our door's always open if you find yourself in the Redwoods again in the future! Until next time, Jeff Durham, Head Lumberjack More 

London, United Kingdom
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 12, 2015

We arrived late and really only slept there. The hotel is conveniently located close to the main road, gas station and in the proximity of the local mall. The walls seem really thin and we could hear our neighbors talking, but worse someone started a Harley outside in the morning, and it literally sounded as being started inside our room.... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

It's wonderful that your stay was convenient for you during your trip to the Redwoods! I'm also glad that you were able to enjoy the surrounding area. I appreciate your feedback, and have made note of your comments on both our walls and the breakfast. We do provide many options with our breakfast and I am sorry you did not... More 

Woodland, California, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed April 1, 2015

We stayed here because of its location. We were on a road trip and stopped to visit the redwoods. My wife prefers a room with a Jacuzzi tub and the Redwood Fortuna advertises such a room. They call it a suite. Unfortunately it is right over the lobby. Someone, staff I assume, liked to watch TV down there at 2:00... More 

Was this review helpful? Yes 1
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Jerry, while it's wonderful that you enjoyed our location, it's definitely a shame to read about your disappointment with your room. Your comfort is one of our top priorities, so I'd like to personally apologize if that wasn't made clear to you. That said, I appreciate your feedback about the towels and your key, as I feel both are worth... More 

Midland, Michigan
Contributor
12 reviews 12 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed March 31, 2015

The pictures of the hotel must have been taken in the first days of it's existence. It is old and dirty. And we could follow the conversation and activities in the adjacent room. When we arrived there was a police officer patrolling the premises 8-0. Didn't really give a good first impression. I would not recommend this hotel and I... More 

Was this review helpful? Yes 1
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

I'm honestly shocked to hear about your stay. Cleanliness is our top priority, and we've recently renovated our grounds, so I'm very sorry if that wasn't made clear to you. That said, the city's police are vigilant in every area of our city, and we think it's great that they do everything they can to keep our guests safe. I... More 

Contributor
19 reviews 19 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 30, 2015

We stayed here two nights in two different rooms, the first a king executive and the other a regular queen room. The staff was always friendly at our arrival and check-in was painless. We thought the ambiance of the lobby was a nice addition, I loved the big map mural. The king executive room was very large, it was extremely... More 

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Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Chelsea, I'm honestly glowing as I read about your stay! I appreciate your compliments on everything from our ambiance to our continental breakfast. I understand your concern about the wifi and we are currently working on upgrading it, it will be complete this summer. You're always welcome if you find yourself in the area again in the future! Until next... More 

Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed March 17, 2015

First off the staff was amazing. Super friendly and helpful especially Latissha. We kept having problems with our room key opening the door and were made aware many guests were having the same problem. The key machine that sets the keys is apparently out dated. Along with the phone systems. Come on owners, you know who you are get on... More 

Was this review helpful? Yes 1
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Jeremy, I have to say, I'm very flattered that you enjoyed your stay with us! I appreciate your compliments on everything from the staff to our pricing, so I'll be sure to share this with the team. That said, I appreciate your feedback regarding our key machine. The machine has been updated at the front desk and we are working... More 

Jackson, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 16, 2015

Room had soiled carpets, ants in the bathroom and terrible smelling soap and shampoo. No drinking cups in room. Desk clerk was friendly at check in but clerk at check out wasn't friendly and was irritated about my complaint about the ants. Nothing at all special about this place.

Was this review helpful? Yes 1
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

I'm honestly shocked to read about your stay. Rest assured, cleanliness is our top concern, so I'd like to personally apologize if that wasn't made clear to you. The shampoo and soap are spa grade amenities and I am sorry you did not enjoy them. In an effort to reduce waste we have removed all plastic cups in the rooms... More 

Rio Dell, California
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2015

Great little hotel with a great nature walk right outside the doors. Jeff the owner there is really kind and puts out a great continental breakfast. Rooms very clean. When people come here to visit me I always tell them to stay there as I have a few times myself.

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

From the beautiful surrounding nature to the cleanliness of our rooms, I'm so flattered that you always enjoy your stay! It's also wonderful to hear that you enjoy our continental breakfast. Glad we got to meet. Until next time, Jeff Durham, Head Lumberjack More 

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