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The Redwood Fortuna Riverwalk Hotel

Certificate of Excellence
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1859 Alamar Way, Fortuna, CA 95540 (Formerly Holiday Inn Express Fortuna (Ferndale Area))
Best prices for: 1 room 1 guest
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The Redwood Fortuna Riverwalk Hotel
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The Redwood Fortuna Riverwalk Hotel
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206 reviews from our community

Traveler rating
    68
    78
    37
    15
    8
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30
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

First off the staff was amazing. Super friendly and helpful especially Latissha. We kept having problems with our room key opening the door and were made aware many guests were having the same problem. The key machine that sets the keys is apparently out dated. Along with the phone systems. Come on owners, you know who you are get on... More 

Was this review helpful? Yes 1
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Jeremy, I have to say, I'm very flattered that you enjoyed your stay with us! I appreciate your compliments on everything from the staff to our pricing, so I'll be sure to share this with the team. That said, I appreciate your feedback regarding our key machine. The machine has been updated at the front desk and we are working... More 

Jackson, California
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Room had soiled carpets, ants in the bathroom and terrible smelling soap and shampoo. No drinking cups in room. Desk clerk was friendly at check in but clerk at check out wasn't friendly and was irritated about my complaint about the ants. Nothing at all special about this place.

Was this review helpful? Yes 1
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

I'm honestly shocked to read about your stay. Rest assured, cleanliness is our top concern, so I'd like to personally apologize if that wasn't made clear to you. The shampoo and soap are spa grade amenities and I am sorry you did not enjoy them. In an effort to reduce waste we have removed all plastic cups in the rooms... More 

Rio Dell, California
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great little hotel with a great nature walk right outside the doors. Jeff the owner there is really kind and puts out a great continental breakfast. Rooms very clean. When people come here to visit me I always tell them to stay there as I have a few times myself.

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

From the beautiful surrounding nature to the cleanliness of our rooms, I'm so flattered that you always enjoy your stay! It's also wonderful to hear that you enjoy our continental breakfast. Glad we got to meet. Until next time, Jeff Durham, Head Lumberjack More 

Walnut Creek, California
1 review
5 of 5 stars Reviewed 3 weeks ago

It was a pleasant surprise to find an upscale hotel with great service in Fortuna,CA on our way to the Redwood National Park. The hotel is very well maintained and has professional services. We even had our pet with us and they are pet friendly.

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

I'm so happy that you and your pet were able to enjoy your stay with us. I'm also flattered that you found our service to be wonderful, and the area to be maintained. Our door's always open for you and your pet when you find yourself heading out for an advenutre in the Redwoods again. Until next time, Jeff Durham,... More 

Chicago
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed February 22, 2015

clean hotel, comfy bed, first hotel with toiletries distributed in handy containers (very handy dispensers on shower wall). I wish more managers would come to this conclusion. Way to go. Great breakfast served in more European style (milk in nice glass bottles, delicious confitures, hot sausage etc. They go that extra mile for you. Kind of too expensive as for... More 

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Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

It puts a smile on my face to read that you had a comfortable stay with us! I appreciate your compliments about our amenities and service. Be sure to check the rates of all the hotels in the area when visiting... i think you will be pleasantly surprised with Th redwood. We're always willing to go the extra mile for... More 

Corvallis, Oregon
Top Contributor
162 reviews 162 reviews
16 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed February 20, 2015

Booked this location as the last night of our 4 day Northern Cali anniversary trip. The town and hotel was right off 101 and located near a cluster of other hotels and a couple of restaurants. I was greeted at the desk by the front desk clerk... and a baby in her arms. This caught me off guard as it... More 

Was this review helpful? Yes 1
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Thank you for posting this to TripAdvisor, Michael, as I believe this is very useful feedback for us. I'm happy that you reached out to me after your stay, and we were able to discuss this further. If you have any other feedback, please feel free to reach out, and I hope to see you again if you find yourselves... More 

Mount Shasta, California
2 reviews
4 of 5 stars Reviewed February 18, 2015

After reading the reviews that were all over the place I wasn't quite sure what to expect. But the room was spacious and clean, quiet, and very comfortable for my daughter and I. Both clerks at the front desk, the evening when we checked in and the next morning when we checked out, were upbeat, friendly, and helpful. The nearby... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

It's always nice to hear that you enjoyed your stay with us. We are always trying our hardest and so happy you recognized all our efforts. As for our service, I know all of the staff will appreciate knowing that you found them so accommodating. I hope to see you again soon! Best, Jeff Durham, Head Lumberjack More 

Virginia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed February 15, 2015

The room was huge and very clean with a microwave and refrigerator and a quiet air conditioner. The laundry room was downstairs and was well maintained. Unfortunately the indoor pool was rather cloudy in September and the hot tub has been under repair for some time. There were restaurants within walking distance and several that would deliver. The breakfast was... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

It means so much to me to read that you enjoyed everything from your room to our breakfast in the morning. I'm flattered by your compliments on the cleanliness of the room, the amenities, and the breakfast items. The hot tub is a big project that we will be moving forward with as we get more feedback from the professionals.... More 

Timber Cove Ca
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 9, 2015

2 friends and I stumbled on this place while on an Eel River fishing trip, We were not looking for any amenities other than 3 beds, a reasonable rate, and perhaps a breakfast. Rates were comparable with other hotels in the vicinity, room was very clean, they provided a roll up bed which was a bit small but again clean.... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

I have to say, Erik, it's wonderful that you and your friends decided to stay with us while on your fishing trip! I'm flattered by your compliments on everything from the cleanliness of our rooms to our breakfast. You're always welcome if you find yourself in the area in the future! Until next time, Jeff Durham, Head Lumberjack More 

2 reviews
3 of 5 stars Reviewed January 9, 2015

Wifi was not easy to connect. After trying on my laptop, Iphone & Ipad with no succuss, I called the front desk. I was told they had a wondering Wifi, whatever that is. They suggested that next time I should book a room near the office. They did offer to move us. If you are bringing a pet, make sure... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

It's great that you enjoyed the breakfast and the cleanliness of our rooms, Denise, but it's pretty disappointing to read about your experience with our Wi-Fi and the neighboring pets. Being in a remote location, our Wi-Fi can be touchy, so I apologize if it wasn't working for you and we are working on improving it. In addition, I apologize... More 

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