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The Redwood Fortuna Riverwalk Hotel

2.5 of 5 1859 Alamar Way, Fortuna, CA 95540 (Formerly Holiday Inn Express Fortuna (Ferndale Area))
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The Redwood Fortuna Riverwalk Hotel
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The Redwood Fortuna Riverwalk Hotel
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197 reviews from our community

Traveler rating
    67
    73
    34
    15
    8
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28
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
3 of 5 stars Reviewed 2 weeks ago

Wifi was not easy to connect. After trying on my laptop, Iphone & Ipad with no succuss, I called the front desk. I was told they had a wondering Wifi, whatever that is. They suggested that next time I should book a room near the office. They did offer to move us. If you are bringing a pet, make sure... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

It's great that you enjoyed the breakfast and the cleanliness of our rooms, Denise, but it's pretty disappointing to read about your experience with our Wi-Fi and the neighboring pets. Being in a remote location, our Wi-Fi can be touchy, so I apologize if it wasn't working for you and we are working on improving it. In addition, I apologize... More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

The first room we were in had a broken door and fire alarm. We were then moved to a new room that had blood stains on the bedding, a bed with nails in it lying in the middle of the floor and a broken AC unit. The staff was rude when we complained. I would rather stay in my car... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Again, Rebecca, it's shocking to read this review. I'm so sorry to read about your disappointments in our hotel, but I hope you'll message me back on Yelp so we're able to resolve this issue. All my best, Jeff Durham, Head Lumberjack More 

san francisco, ca
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 5 weeks ago

This hotel looks great in the photos and in the actual lobby, and even the rooms look okay, except the beds look bad (sunken in middle) and are really, really bad in actuality as well. This is our second time staying here and the only reason my husband and I stayed one night here again was that it was Christmas... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

I know you were expecting a comfortable stay on Christmas with your husband, and I'm sorry if your experience didn't live up to your expectations. Your complaint regarding the beds is unusual, as a complaint about comfort is not common for us. Our hotel has been renovated and transformed, and we work very hard to make it a special place... More 

Geneva, Switzerland
Top Contributor
76 reviews 76 reviews
14 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed December 9, 2014

My boyfriend and I stayed here for one night during a road trip from Portland to San Francisco, and were happy with our stay. It was ideally situated since it's right off the 101 freeway, but still far enough back that we really didn't hear the traffic. The room was very reasonably priced (I think we paid $79 for the... More 

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

A road trip from Portland to San Francisco is a memorable journey, so it's wonderful that you and your boyfriend were able to stay with us along the way. I'm happy to read that you enjoyed our location and our amenities. In regards to the Wi-Fi, I appreciate your feedback and have made note of this. We're always here if... More 

Medford, Oregon, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 8, 2014

On our way back from Healdsburg, CA we stopped for the here night in Fortuna, CA. The friendly and helpful staff offered us locally grown apples upon sign in and the rate were very reasonable, very nice and clean. Love the shampoo, conditioner, and soap dispensers. Would recommend for any travelers.

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Wow, Teresa, how awesome that you enjoyed all of the little perks of our hotel! I know that road trips can be exhausting, so it's great that you were able to stay and enjoy yourselves with us. Our door is always open if you ever find yourselves among the Redwoods again! Until next time, Jeff Durham, Head Lumberjack More 

Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 8, 2014

I've stayed at this hotel when it was a Holiday Inn Express and now they have gone independent and can I say they couldn't have done better. It smells better it looks cleaner and best of all the price is better than before. The breakfast is handsdown better than any IHG or Marriott i've stayed at before. Love the dispenser's... More 

Was this review helpful? Yes 1
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Wow, I'm totally flattered by your compliments on everything from our green features to our breakfast. Going green is a true value to us, so it's such great news that you were able to enjoy this aspect of our hotel. You're always welcome if you ever find yourself in the Redwoods again! Until next time, Jeff Durham, Head Lumberjack More 

Grass Valley
1 review
2 of 5 stars Reviewed October 21, 2014

The pool and sauna were not working and had been non operational for over a year yet the web site shows as a perk. Many flies in the room and lobby area. around the free breakfast. board games available.

Review collected in partnership with this hotel

Was this review helpful? Yes
Jeffrey D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

I have owned this property for 6 + years. The pool has probably been closed a total of 2 weeks in that time. Pool hours are 8 am - 10 pm daily. Hot tub has been out of order (and commented on everywhere, many times). Hot tub reference has been removed from booking sites. We are now in the process... More 

Grants Pass, Oregon
Senior Contributor
26 reviews 26 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed October 21, 2014

I have to go to fortuna on business all the time,used to stay at holiday inn all the time got great business rates 60 to 70 bucks a night it was great but I stayed there twice after it became the redwood inn it well over 100 bucks for night it also did not seem as well kept up not... More 

Was this review helpful? Yes
Jeffrey D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Sorry that you have not enjoyed our conversion to an independent hotel. We have tried to make decisions based on the area as well as focusing on our staff and better value decisions. I personally enjoy Eel River Brewery and Springville Steak, plus the restaurants in Ferndale. We are the same ownership and the same great staff and we will... More 

Eureka
1 review
3 of 5 stars Reviewed October 21, 2014

It was nice however u got there 8 ish at night and I had made reservations a week prior and when we opened the suite it was trashed they said it hadn't been rented in over a week and was still filthy the front desk girl came changed the sheets and cleaned up a little when she could but it... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Jeff D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

Wow, Barbara, I'm deeply sorry that you had to experience this type of service. Cleanliness is one of our top priorities, so it's very unusual that your room wasn't clean upon your arrival, and I'd like to personally apologize for that. I'd love to resolve this issue, so please feel free to give us a call at (707) 725-5500, so... More 

Baltimore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2014

We had a very good experience at The Redwood Fortuna Riverwalk Hotel. I think you are located in a very accessible location. It was very easy to get to the Avenue of the Giants from your place. If we were ever in your area , we would stay at your hotel.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Jeffrey D, Owner at The Redwood Fortuna Riverwalk Hotel, responded to this review

We agree... our location is perfect for the Avenue of the Giants. And what an amazing experience that is. Everyone needs to see the giant redwoods. We do hope to have you back in the area again, there is much to see and do here. Safe travels. More 

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Additional Information about The Redwood Fortuna Riverwalk Hotel

Address: 1859 Alamar Way, Fortuna, CA 95540 (Formerly Holiday Inn Express Fortuna (Ferndale Area))
Phone Number:
Location: United States > California > Humboldt County > Fortuna
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — The Redwood Fortuna Riverwalk Hotel 2.5*
Number of rooms: 46
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Also Known As:
Holiday Inn Express Fortuna (Ferndale Area) Hotel Fortuna
Holiday Inn Fortuna
Fortuna Holiday Inn

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