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Comfort Inn & Suites

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1583 Riverwalk Drive, Fortuna, CA 95540
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1 room 1 adult
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Comfort Inn & Suites
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153 Reviews from our TripAdvisor Community

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Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 2, 2016

Our stay here was awful. The hotel was being renovated and there was furniture and debris throughout the hallways. The housekeeping staff made the beds but did not take out the garbage, take out dirty towels, or otherwise lean the room. On top of that the housekeeping staff left the door to our room wide open. The manager clearly did... More 

Helpful?
Thank Ble376
David C, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, On behalf of my staff and myself, I sincerely apologize for not meeting your expectations on this stay. I pride myself for keeping our property in pristine condition (hence the renovations) and for having the most friendliest and accommodating staff as can be found in Humboldt County. Being in the middle of a renovation, there is difficulty in... More 

cottonwood
Level Contributor
9 reviews
4 hotel reviews
4 of 5 stars Reviewed December 24, 2015 via mobile

Great place to stay, clean, quiet and nice stayed here while doing business in area. Great staff friendly and very helpful will be coming back next week. Indoor pool, spa and a great restaurant walk next door to the eel river brewing company, great location with ample truck parking close by.

Helpful?
Thank truckermen
David C, General Manager at Comfort Inn & Suites, responded to this review

Dear Truckermen, Thank you for taking time to complete the survey. We do read every one, as it assists us in seeing what we are doing well and where we need to improve. We pride ourselves on giving every guest great service, from the moment that they walk through the door to the moment they leave the property (and on... More 

Exeter, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed December 8, 2015 via mobile

Easily located, we had a standard king size room, which was large and clean with a comfy bed and good tv, breakfast included and tasty nothing to complain about, wifi included as well, they also have a pool and small gym room, which looked good unfortunately we didn't bring our kit with us!

Helpful?
Thank RacheleRichards
David C, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank your for your review of our hotel! We enjoy reading about everything we did right, and we look at the areas that you were less than satisfied... It looks like we got everything right with you and this trip! We do invite you to come back after we complete our remodel in the next few weeks, as... More 

California
1 review
5 of 5 stars Reviewed December 1, 2015

I stay at this hotel once a week for business travel. I am taken care of each week with the upmost kindness and hospitality. The staff is very friendly and makes you feel welcome every time you arrive. David truly takes pride in his work and running this hotel and it shows. He does an amazing job! Whether staying for... More 

Helpful?
Thank Ashley S
David C, General Manager at Comfort Inn & Suites, responded to this review

Thanks, Ashley! We all look forward to your weekly stays; we do appreciate your great review of our hotel. And I'm not the only one that takes pride here; We do look for only the most friendliest, helpful people to hire - Those that would welcome every guest as a friend and cherished patron of our establishment. From owner to... More 

Oakland, California
1 review
5 of 5 stars Reviewed November 27, 2015

The man at the front desk around midnight of November 25/26 was excellent. I don't know his name but he was very helpful and went out of his way to make sure everything was perfect. After a long night of driving, I'm glad I happened to stop here for the night.

Helpful?
Thank Rick5262
David C, General Manager at Comfort Inn & Suites, responded to this review

Dear Rick, Thank you for your recent review of our hotel. We depend on the input from our guests to show us what we are doing right, and where we need to improve. Justin was pleased to hear that he made your check in smooth and easy; you can rest assured (pun intended) that he will be around to make... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

The staff was friendly and helpful. The room was big and clean. They had biscuits and gravy every morning, which were surprisingly good. Our one complaint is that the sink had a slow drip. It didn't bother our comfort, but with the draught in California we'd like to see it fixed.

Helpful?
1 Thank Britany L
Bodhi E, General Manager at Comfort Inn & Suites, responded to this review

Dear Britany, Thank you for your review. Input from guests help us identify the areas where we need to improve, and what we're doing right. We do appreciate your stay with us and hope that you will stay again after our renovations, to see how much we have improved! Warm regards, David Cisco AGM Comfort Inn & Suites Redwood Country More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed October 9, 2015 via mobile

We have Choice Hotel rewards, so we look for these places when we travel. This place was right off the road, and very close to a good restaurant. There's a lot of truckers who stay here, so there's a lot of noise outside when they're firing up to get back on the road. Clean, smelled clean, nice beds with good... More 

Helpful?
Thank Samantha M
Comfort_Inn_Fortuna, General Manager at Comfort Inn & Suites, responded to this review

Dear Samantha, We appreciate you taking time to write a review about your stay with us. We would like you to know that we had the vendor replace the soda machine a few days ago with a new machines; we hope to replace all of our machines with similar models in the near future. And as nice as you though... More 

Sacramento, California
Level Contributor
48 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed September 14, 2015

I have stayed here a half dozen times over the past few years, and in the past year things are slowly starting to show some wear and the shine is off the penny. That being said this used to be a bit of a bargain instead of staying up the road in Eureka but it seems prices are climbing to... More 

Helpful?
Thank Mark916
Comfort_Inn_Fortuna, General Manager at Comfort Inn & Suites, responded to this review

Dear Mark, Thank you for your recent review of our property. Input from guests help us identify what we need to improve and what we're doing right. While our prices have increased from what they have in years past, we want you to know that we offer more services, better trained (And friendlier!) staff, and a higher quality of amenities... More 

Lake Elmo, Minnesota
Level Contributor
473 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
5 of 5 stars Reviewed July 28, 2015

Most everything about this hotel was good for us. We particularly liked the choice of pillows - soft and small or firm and larger. I like the soft small ones and we don't usually see them in the hotels we stay in. The room was spacious and clean. Breakfast was adequate - good scrambled eggs but other things were hard... More 

Helpful?
Thank OneAddictedTraveler
Comfort_Inn_Fortuna, General Manager at Comfort Inn & Suites, responded to this review

Dear OneAddictedTraveler, Thank you for taking time to write a review about our property. Your input allows us to identify what we are doing correctly and which areas we need to improve. We are delighted that you enjoyed your stay! We do hope that you return to see and stay with us again after we complete our renovations. All new... More 

Baltimore, Maryland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed July 22, 2015

This hotel has lots of pluses-the building is new and the rooms are large and comfortable. We had a suite with two room and it was so nice to have the additional room for the family. We also enjoyed the hot tub. There are at least two restaurants within walking distance from the hotel. The only negative is the mediocre... More 

Helpful?
1 Thank ecogirl1000
Comfort_Inn_Fortuna, General Manager at Comfort Inn & Suites, responded to this review

Dear Ecogirl, We are happy that you mostly enjoyed your stay. Just so you know, we have since retrained our staff in the preparation of breakfast to ensure that everything - Including the Gravy - is fantastic. It is a stick-to-the biscuit dish of perfection now! We do hope that you will come stay with us again after we complete... More 

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