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Batang Ai Longhouse Resort, Managed by Hilton

Batang Ai, Lubok Antu 95900, Malaysia
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Batang Ai Longhouse Resort, Managed by Hilton
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Batang Ai Longhouse Resort, Managed by Hilton
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408 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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UK
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed yesterday NEW

We went on the Highlights of Borneo Tour with Virgin Holidays for 11 nights but added a stop for 5 nights at Dubai on the way and 5 nights in Thailand on the way back. The trip proved excellent with totally different experiences at each place. Suggest you look at Borneo Adventure Field Trip Information hand out for details of... More 

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Miami, Florida
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

To get to Batang Ai Longhouse Resort, Managed by Hilton, it involves a 5-hour drive from Kuching to a half-hour boat that crosses Hydro Lake to the Lodge, but with stops at a wonderful open-air market in Serian with all sorts of spices, fish, vegetables (including green beans 17 inches long), and even baked goods; a pepper farm; and a... More 

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Switzerland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

After the long drive from Kuching (4 hrs on a bumpy road) and then nice short 20 minute boat trip to the Longhouse, it was really a great setting to stay miles from anywhere on a large lake in the rainforest. Not luxury but good accomodation ... just be aware of the bats that are nesting all along the corridors... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Warmest greetings from the Batang Ai rainforest. Thank you for your gracious review. We are pleased to hear you liked the location of our resort and that Ramona has contributed to your pleasant experience. It is wonderful to note that you have tried many of the activities and have enjoyed them. We greatly appreciate your comments. With warmest regards, Jon... More 

Diemen, The Netherlands
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago

5h driving from Kuching, 30m with the boat the the Hotel. Hilton managed made us think well managed. nice sunset, nice bats flying around, very relaxed atmosphere. Good room though, airco works properly, bathroom everything working, but needs a makeover. there were just a few hotel-clients which made it comfortable. No Wifi at all, neither in the room, nor the... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Warm greetings from Batang Ai rainforest. We sincerely appreciate your review. We have taken note of your various feedback and we thank you for it. These are valuable feedback and please be rest assured we are looking into all the areas in order to improve. Once again, we thank you for your time. With warmest regards, Jon Warmington General Manager... More 

Travelers are raving about these Lubok Antu hotels

Kuching, Malaysia
Level Contributor
305 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
4 of 5 stars Reviewed 1 week ago

Take about 4 hours plus to get to Batang Ai from Kuching. The ride was well worth it. Really enjoyed the boat ride getting and off from here on the lake. The hotel mimicks the long house style. Rooms are quite good with all the amenities of a star hotel. Sleep was great probably because everyone was kinda tired. Staffs... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Warmest greetings from the Batang Ai rainforest. Thank you very much for taking the time to share your experience. We are very happy to read your comments about your recent stay and glad that you found the location and facilities of the resort to your satisfaction. The next time you have the opportunity to travel to Batang Ai, we look... More 

Sydney Australia
Level Contributor
94 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is built in the typical Ibhan tribe longhouse style and is only accessible by boat. It's remoteness is it's charm. The wifi doesn't work, the food is mediocre and the pool is too hot but the lack of any sound but that of nature more than compensates. The rooms are air conditioned and the sunsets are magnificent. I... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Warmest greetings from the Batang Ai rainforest. Thank you for taking the time to share your experience and your kind review about your recent stay at our resort. We greatly appreciate your understanding of the location and its setup. Middle of the year is our hottest period in Malaysia, hence the temperature may get a tad too uncomfortable at times.... More 

Palm Springs, California
Level Contributor
275 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place is special - if you are going to be in Sarawak, then you must take the time - three nights at least to stay here. You'll love it. the rooms are lovely - don't bother with the upgrade - the standard rooms are nicer - the suite is two levels with narrow stairs and no view from upstairs... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Warmest greetings from the Batang Ai rainforest. It was our greatest pleasure to have you stay with us and we are grateful for the opportunity to service your travel needs, especially deep in the Borneo forest! We are so glad you appreciated the tranquility and beauty of this unique location. We hope you will return should your travels bring you... More 

Cootamundra
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Once you realise what the resort is about, it makes it easier to understand the immense size of the resort but lack of guests. It was built to compensate the locals to give them employment when the dam was built in the 1980s. It is massive and you only see other guests at mealtimes. The rooms were adequate but with... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Warmest greetings from the Batang Ai rainforest. Thank you for taking the time to share your experience and your great review about your recent stay at our resort. We greatly appreciate your understanding of the location and its setup. Batang Ai is rugged yet it possesses a distinct charm. The information that you have provided is very useful to the... More 

Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is delightful, roomy, clean and the staff very friendly and accommodating. The location makes for a serenity not encountered in many tourist locations. And it employs the local community so it serves an important role in the region.

Was this review helpful? Yes 1
HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Warmest greetings from the Batang Ai rainforest. Just wanted to thank you for your recent stay here at Batang Ai Longhouse Resort! We are so glad you appreciated the serenity and beauty of this unique location. We hope you will return should your travels bring you back this way. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang... More 

Hereford, United Kingdom
Level Contributor
173 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed June 14, 2015

Struggling to describe the place because this slightly faded resort hotel (plenty of families staying in the large communal blocks) seems so out of place in its surroundings. Some staff were delightful - the nature walk was the highlight because of the guide - but others seemed struck by the general malaise and desperate air of the place. I would... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Warmest greetings from the Batang Ai rainforest. Thank you for your review. We are very sorry that we did not meet your expectation. Given the remote location of the resort, many guests do appreciate the modern comforts albeit simple and modest, which are available at the resort, especially after their excursions to the longhouse and hikes. We are constantly working... More 

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