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Batang Ai Longhouse Resort, Managed by Hilton

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Batang Ai, Lubok Antu 95900, Malaysia
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Batang Ai Longhouse Resort, Managed by Hilton
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Ranked #1 of 1 Hotels in Lubok Antu
A recent review
4 of 5 stars reviewed 3 days ago
Aitch1950 Nottingham, United Kingdom
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388 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nottingham, United Kingdom
Top Contributor
65 reviews 65 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This resort is in a "longhouse style" and all the more interesting for that. The rooms are spacious and comfortable and we spent two nights here as part of a tour. The first night the resort was full and a good buffet was provided. The second night occupancy was much lower and an "a la carte" meal was laid on.... More 

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Calgary
Top Contributor
67 reviews 67 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I have to say the most memorable stay at this longhouse was brought by Ramona, our nature walk guide. She is passionate about her work, very energetic and knowledgeable of the rain forest. The first night we arrived, we wanted to check on the nature walk, the front desk staff referred us to Ramona. We talked to her, and she... More 

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Brisbane, Australia
1 review
3 of 5 stars Reviewed 2 weeks ago

We chose this hotel because it was a convenient place from which to visit an Iban longhouse. The ferry schedule to and from the site did not seem to reflect the times that were listed. This suited us, however, as we were late to board both going there and coming from there. This might be a problem for other guests,... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Thank you for taking a moment to share your experience. I am delighted to hear that the team took good care of you. I am also glad that you found the nature walk to your liking, and you have had a memorable time at the longhouse. We are sorry that the boat was not on time and have also noted... More 

Bristol, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

The site is excellent and it is very quiet. The bat trip over is a good experience. But the Hotel is very dated - no broadband access so we could not use our Ipad. The only internet access was on an old machine with dial up in the Reception area - and there is only one of them. The hotel... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Thank you for taking the time to write a review about your recent stay at our resort. We sincerely appreciate your feedback and we are glad you like the location. We are very sorry you were unhappy with our facilities though. Due to the remote rainforest location of the resort, internet connectivity and the luxury of modern technology are a... More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 31, 2015

We had a very quiet stay here, there were only three other guests! Lovely views from the pool. Very relaxing setting and the trips out were very interesting. This is a hilton-managed longhouse so what we found was a hybrid - not a genuine longhouse experience by any means, and not a usual hilton. We found it was the perfect... More 

Was this review helpful? Yes 1
HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Thank you for your review. Batang Ai is a unique location indeed. I am pleased to hear you enjoyed your stay and will let Norris know that he contributed to your memorable visit. We hope you will return to Batang Ai again on your next visit to Borneo! With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai... More 

Uppsala
Senior Contributor
24 reviews 24 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 28, 2015

Stayed here for just one night. with a large group of people on a business trip. The rooms are in a typical Malay longhouse, and are very comfortable (and affordable), in particular the duplex rooms. We were served an excellent buffet, eating out on the veranda, with a beautiful view over the lake. I hope to come back here one... More 

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

We appreciate the opportunity to service your group and glad to know that you enjoyed the stay. We look forward to welcoming you and your family to Batang Ai. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, Managed by Hilton More 

Dudley, England, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 11, 2015

This is a beautiful,tranquill,and pictuesque setting in which to both explore and relax in equal measure. We combined the two as we visited a traditional longhouse,and cooked lunch for the chief of the tribe,and returned for a spa treatment and a few hours by the pool in the same day!

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HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

I just wanted to thank you for your recent stay with us at Batang Ai! So glad that you enjoyed the tranquil setting and your trip to the longhouse. We hope you'll return to Borneo and to Batang Ai again soon. With warmest regards, Jon Warmington General Manager Hilton Kuching & Batang Ai Longhouse Resort, Managed by Hilton More 

Top Contributor
59 reviews 59 reviews
17 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed December 22, 2014

Friendly staff Beautiful lake and nature Nice to do the following: Canape walk !Longhouse visit! The room could use an upgrade. Old sheets and curtains. But... Clean! Good restaurant: Himt: !- We ate 2 times from the menu. The buffet is 75rm, but from the menu the food is much cheaper -! You have to ask for the menu yourself,... More 

Was this review helpful? Yes 2
HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

I appreciate your review of your recent stay at Batang Ai. We're very sorry that you were not pleased with room linens and buffet price. We are continually working to improve our guest experience and thank you for your feedback. We hope to have another opportunity to serve you if your travel brings you back to this area. With warmest... More 

Shah Alam, Selangor, Malaysia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 3, 2014

on the way to Sibu from Kuching, decided to stay here for a night rest before continuing another 230km. glad that I choose this place. I could have stayed at Sri Aman. the boat ride itself is a slow pace relaxing 25 minute journey. really enjoy my stay. look out for the bats!!!

Was this review helpful? Yes 1
HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Dear Mohd Azhar A, Very warm greetings from Batang Ai Longhouse Resort Managed By Hilton. Thank you very much for taking the time to share your experience with us on Trip Advisor. I am very happy to hear that you found the location and service levels of the resort to your liking. Hope to see you return soon! Safe Travels.... More 

Hamilton, Canada
Top Contributor
57 reviews 57 reviews
29 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed November 27, 2014

You will take a boat to the resort. Once you arrive you will have to walk up a series of stairs. Staff will help with the luggage. If you are staying for a night or two a small carry-on is all you need. You will need a good bug repellent, you are in a wilderness resort. I would recommend a... More 

Was this review helpful? Yes 2
HiltonKuching, General Manager at Batang Ai Longhouse Resort, Managed by Hilton, responded to this review

Dear luciab23, Very warm greetings from Batang Ai Longhouse Resort Managed By Hilton. Thank you for taking a moment to share your experience. I am glad to hear that you found the location and service levels of the hotel to your satisfaction. Hope to see you return soon. Safe Travels. With warmest regards, Jon Warmington General Manager Hilton Kuching &... More 

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