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Hampton Inn Irvine/East Lake Forest

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27102 Towne Centre Drive, Foothill Ranch, CA 92610 (Formerly Hampton Inn South Orange County)
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1 room 1 guest
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Hampton Inn Irvine\/East Lake Forest
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214 Reviews from our TripAdvisor Community

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Traveler rating
    116
    59
    32
    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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There are newer reviews for Hampton Inn Irvine/East Lake Forest
See the most recent reviews
San Francisco, United States
1 review
3 of 5 stars Reviewed May 7, 2015

Easy check-in/check-out, free and accessible parking and convenient breakfast times. On the housekeeping end, I do find room for improvement. Upon arrival I noticed we had stained sheets and had lack of amenities in the bathroom (needed to go to the Front Desk to get shower cap, shampoo, etc.). The very comfortable bed made up for the mishaps. Overall we... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
GMLakeForest, General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I am delighted that you enjoyed your overall experience. I appreciate the additional notes you provided regarding some Housekeeping items. I apologize that we did not meet the standards one would expect from a Hampton Inn. We have reviewed your feedback with our team... More 

Mercerville, United States
1 review
3 of 5 stars Reviewed May 3, 2015

Rooms are a bit sterile in décor...no draws in the dressed.. I was told they just went through a renovation.... too retro for my taste . Not "homey" at all. Good for a nights rest then hit the road... I would pick a different place for stays od a week or longer.

Review collected in partnership with Hampton

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Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Larry N! Thank you for your review of our Hampton Inn Irvine East/Lake Forest. We appreciate your feedback. We now have 3 drawers in our cabinet for our guests thanks to input from guests such as yourself! I really do hope you come back and try us again. The room décor may not be to your liking but our... More 

Middletown, New Jersey
1 review
1 of 5 stars Reviewed April 27, 2015

As others mentioned...no drawers. I went to the front desk with the hope they were still remodeling but unfortunately this is by design. One small wire slide out tray which is tapered so you can't even fit two shirts side by side. and it is not a deep tray so you can't stack items well. This became my sock "drawer".... More 

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Sal5608! Thank you for your review of our Hampton Inn Irvine East/Lake Forest. We appreciate all feedback, good and bad, so that we can improve our services for the future. Thank you for mentioning that the staff is wonderful. We feel it is very important that you have that pleasant experience with our staff. As of the drawers, they... More 

Eden Prairie, United States
1 review
3 of 5 stars Reviewed April 23, 2015

The remodel at this location has replaced traditional furniture with more contemporary units and there are NO dresser drawers in the rooms. Very inconvenient. I would not stay at this location again because of this. Other than that, this was a very clean and easy to reach location. The other amenities there were better than most.

Review collected in partnership with Hampton

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Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Ron W! We appreciate your review of the Hampton Inn Irvine East/Lake Forest in Foothill Ranch, CA. Thank you for mentioning that our hotel was very clean and easy to reach location and the amentities were better than most. The drawer situation has been remedied! We now have three drawers inside our new cabinet. I hope that you will... More 

Rome, Lazio, Italy
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed April 9, 2015

Our hotel of choice when traveling state side is Hampton. Our recent stay in Lake Forest, CA was extremely satisfying. We had a little trouble understanding that the knobs on our air conditioner were removed because they were replaced by a thermostat on the opposite wall; and we did not know how to get the fridge cold; but the front... More 

Review collected in partnership with Hampton

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Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi randijim! Thank you for your review with TripAdvisor. It makes me happy that your stay was extremely satisfying. I'm glad we figured out the issue with the thermostat and fridge. We look forward to your next visit with us. More 

Los Angeles, California
Level Contributor
45 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 stars Reviewed April 7, 2015

This was my second stay at this Hampton Inn. I really like this place. The location is perfect because of the easy access to many freeways, restaurants, and shops. The staff is one of the best that I have encountered. They are very friendly, helpful, understanding, and efficient. The front desk personnel exceeded my expectations. At times, this stay was... More 

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi VacationingChris! Thank you for your review of our hotel Hampton Inn Irvine East/Lake Forest. I am happy you saw the good with the hotel-the very friendly, helpful,understanding and efficient staff, comfortable beds and room, beautiful new chairs in the lobby as well as the front desk staff exceeding your expectations! The drawer space has been solved and now we... More 

Reno, Nevada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 6, 2015

I usually enjoy a Hampton stay, but this one was a little rough. There was construction, and they were bringing new furniture, etc. I was trying to do some work and attend meetings, and kept getting a knock on the door because there were no "Do Not Disburb" signs. Don't remember the last time I stayed at a hotel that... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi 706triciah! Thank you for taking the time to review our hotel, the Hampton Inn Irvine East/Lake Forest in Foothill Ranch, CA. Your feedback is important to us. I'm sorry that your stay was a little rough. You must have come when we were receiving a bulk of our furniture. I apologize that you were disturbed due to the Do... More 

Edison, NJ
2 reviews
4 of 5 stars Reviewed March 30, 2015

Stayed here the last four days in March 2015. In fact, extended my stay while at the hotel. The hotel tell is nice, rooms are clean and the staff was helpful and pleasant. Renovations are going on at this time and the common areas are not as clean as they would be otherwise. Renovations are supposed to be complete by... More 

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Richieblsafe! Thank you for reviewing our hotel, Hampton Inn Irvine East/Lake Forest. I'm glad you felt the hotel was nice, rooms were clean and the staff was helpful and pleasant and especially that you extended your stay with us! We are looking into the wire drawer situation and appreciate your input to pass onto the designers. We would love... More 

Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed March 26, 2015

Nothing negative to say about this hotel. Good location. Room, lobby and halls were clean and appeared to be well taken care of. Great breakfast. Nothing fancy, but plenty to eat, fresh, constantly re-stocked, and free. Everyone working here was very friendly. Only negative was noise coming from next door. But not the hotels fault. Just inconsiderate neighbors. I would... More 

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Goldwebco! Thank you for your review of our Hampton Inn Irvine East/Lake Forest. It made my day when you said there was nothing negative to say about the hotel, the room, lobby, and halls were clean and well taken care of and that the staff were very friendly. I'm glad you enjoyed our complimentary breakfast as well. We look... More 

San Diego, United States
1 review
4 of 5 stars Reviewed March 25, 2015

Good location Staff is very helpful with the very young and the elderly. Breakfast staff was very helpful. Staff was excited that my daughter had a baby and gave my granddaughter lots of extras! Hotel is going through a remodel. More modern and some interesting new styles.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Linda E L! We appreciate you taking the time to write this review of Hampton Inn Irvine East/Lake Forest. I'm glad you found our hotel a good location and that you felt our breakfast staff was helpful. I'm also glad your granddaughter felt special during your visit. Our guests are like family to us! We are going through a... More 

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