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Hampton Inn Irvine/East Lake Forest

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27102 Towne Centre Drive, Foothill Ranch, CA 92610 (Formerly Hampton Inn South Orange County)
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Hampton Inn Irvine/East Lake Forest
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Hampton Inn Irvine/East Lake Forest
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181 reviews from our community

Traveler rating
    95
    51
    29
    3
    3
See reviews for
88
27
7
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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There are newer reviews for Hampton Inn Irvine/East Lake Forest
See the most recent reviews
Clovis, Ca
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 22, 2014

Thank you for a wonderful stay! I stayed at this property for business and found the location to be very agreeable to both business and pleasure. The staff is excellent and truly cares about the needs of their customers

Review collected in partnership with Hampton

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi CaliShel! Thank you for your review of our property, Hampton Inn Irvine/East Lake Forest in Foothill Ranch, CA. I am so happy you had a wonderful stay! Thank you for pointing out that although you were here for business, it is an agreeable location to both business and pleasure. I'm glad you thought our staff was excellent and cared... More 

Scottsdale, United States
1 review
3 of 5 stars Reviewed September 20, 2014

I was expecting more of an upgraded hotel, room and breakfast area due to the location of this hotel. The staff was great, though, so no major complaints. I always stay at Hampton Inn's for business, just not 100% happy with this one.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Jane M! Thank you for your review on TripAdvisor. I'm happy that you felt the staff was great here at the Hampton Inn Irvine/East Lake Forest. I'm sorry you were a bit disappointed that we were not upgraded. We will be receiving a renovation in the near future which will upgrade some of our features. I hope you will... More 

Indianapolis, United States
1 review
5 of 5 stars Reviewed September 17, 2014

I frequent Hampton Inn due to the complimentary breakfast and the hotel staffs appear genuine. They offer assistance, however are not over bearing. anything that was required during my trip was given and the staff greeted me and gave farewell upon my departure.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Kimberly E! Thank you for your review of the Hampton Inn Irvine/East Lake Forest. I'm so happy you find us (and all Hampton Inns) extremely accommodating, enjoy the complimentary breakfast and especially the staff being genuine. We take pride in greeting our guests hello and goodbye as you are coming to and going from the hotel. We look forward... More 

Seaside, United States
1 review
5 of 5 stars Reviewed September 13, 2014

This hotel is great!! The staff is very friendly and professional. The services are nice with a complimentary breakfast (everyday) and dinner during the week. They provide shuttle service to the airport and more importantly to Legoland. I highly recommend this hotel for anyone staying in that area.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Kevin Mark B! Thank you for your review of our hotel, Hampton Inn Irvine/East Lake Forest. I would like to take credit for this review because you complimented our staff for being friendly and professional (which they are) and for the complimentary breakfast (which we have). You also mentioned 2 things we do not have-a complimentary dinner or complimentary... More 

Chula Vista, United States
1 review
4 of 5 stars Reviewed September 3, 2014

Over all good experience but lacked customer service when checking in. We were met by Michael the front office staff who was rude, over talked me during check in. The room accommodation was good, clean what I expected from the pic on the internet. Pool area was clean but pool itself was small but accommodating for children. Pool area needed... More 

Review collected in partnership with Hampton

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Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Freddie B! Thank you for your review of our hotel, the Hampton Inn Irvine/East Lake Forest in Foothill Ranch. While it was a mixed review, I appreciate your constructive comments and will address them with the appropriate departments. I'm glad you had an overall good experience feeling the rooms were good and clean as well as the pool area... More 

Westlake Village, United States
2 reviews
4 of 5 stars Reviewed September 3, 2014

Im a loyal Hampton Inn HHonors member so I stay @ the Hampton most of the time when traveling. I would not say this is the best nor would I say its the worst Hampton I have stayed it... its average for a Hampton.

Review collected in partnership with Hampton

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Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Donald B! Thank you for reviewing the Hampton Inn Irvine/East Lake Forest in Foothill Ranch. I'm glad to hear you are a loyal Hampton Inn guest! We hope you will come stay with us again the next time you are in the area. More 

Foothill Ranch, United States
1 review
4 of 5 stars Reviewed August 27, 2014

Very little or no kids programming and no menu on TV. You'll hate this. This is the age of DVR's, Netflix, and streaming video you'll be amazed by this what you see is what you get offering and (some of) our kids will crawl the walls without animated programs on TV.

Review collected in partnership with Hampton

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Charles S! I appreciate you taking the time to review our Hampton Inn Irvine/East Lake Forest in Foothill Ranch. I am discouraged that you feel young families should stay away from our hotel due to the television programming. We do have quite a few cable stations to choose from although you are right, many are not appropriate for younger... More 

Toppenish, Washington
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 26, 2014

Marie Ferguson at the front desk was so helpful to us. Exercise room was pretty small, but the hot tub was nice. Beds were very comfortable. There is a Circle K gas station and a Target store really close by.

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi 668lgal! Thank you for your review of our Hampton Inn Irvine/East Lake Forest in Foothill Ranch. I'm glad you felt the beds were comfortable and you enjoyed the hot tub. Thank you for pointing out the close gas station and Target. There are many great restaurants within 1 mile of the hotel as well. I'm glad that I was... More 

San Diego
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 16, 2014

I usually don't stay out in Foothill Ranch due to fact it is rather far from where I need to work, however the last time I did I must commend the front desk staff, friendly, concerned and very appreciative of issues I had with housekeeping. I am not the type of traveler that airs my issues on a travel site... More 

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Getawaygalsd! Thank you for your review of the Hampton Inn Irvine/East Lake Forest in Foothill Ranch. I'm glad you decided to stay at our hotel! I appreciate you commending our front desk staff being friendly, concerned, and appreciative of your housekeeping issues. I'm glad we found you a nice quiet room. Thank you for your "thumbs up". More 

Henderson, United States
1 review
5 of 5 stars Reviewed August 14, 2014

Marie was wonderful to me and my family. Very impressed how clean everything was. Dining was a pleasure and the food was terrific. Marie recommended a few restaurants in the area and our choice was enjoyable. Cookies were the topper to our stay. Thanks

Review collected in partnership with Hampton

Was this review helpful? Yes
Marie F, Assistant General Manager at Hampton Inn Irvine/East Lake Forest, responded to this review

Hi Karen A! Thank you for your review. I am glad you were impressed how clean everything was and you enjoyed the food as well as the cookies. I'm glad you enjoyed the restaurant you went to with our recommendations. We sure have plenty of them to choose from within a mile of our hotel! Finally, I appreciate your kind... More 

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