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All 3 Foothill Ranch hotels

Courtyard Foothill Ranch Irvine East

3.0 of 5 Hotel   |   27492 Portola Parkway, Foothill Ranch, CA 92610
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Ranked #3 of 3 Hotels in Foothill Ranch
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
rugbytravel Prescott, Arizona
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86 reviews from our community

Traveler rating
    36
    31
    18
    0
    1
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24
11
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32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Prescott, Arizona
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We used to live in the area and now return about every two months to spend time with our 3 year old grandson. He loves staying with us at the "hote towel". The staff here goes out of their way to treat him like a little rock star. The front desk and restaurant staff greet him by name coming and... More

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Jackson, Tennessee, United States
1 review
5 of 5 stars Reviewed 1 week ago

Greg, the young man working the evening shift was indispensable in assisting me with the resolution of some difficulties with my credit card. He was patient, polite, and caring. He helped me for over 30 minutes in getting things straightened out so that I could get to bed. He was completely professional and I am extremely grateful for his assistance... More

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Devin H, Front Office Manager at Courtyard Foothill Ranch Irvine East, responded to this review

Garth, Thank you for taking the time to write about Greg. We are so glad he was able to help you out and make your stay great. It's reviews like yours that make our team reassured we are doing a great job. We hope to see you again if you're ever in the area! More

Irvine, California
1 review
5 of 5 stars Reviewed 3 weeks ago

My husband and I were in town for the weekend. My husband has been searching for a job and needed to fill out an online application. We did not have our laptop as it was in our home in Colorado. We needed to attach a resume and drivers license to the application, we had help from Alex Depue. Alex was... More

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Devin H, Front Office Manager at Courtyard Foothill Ranch Irvine East, responded to this review

Hello and thank you for your review! We are so happy that you and your husband enjoyed your time here with us. Alex is a great new addition to our hotel, and we are so glad you see that also. We hope you enjoyed your fun activities while in the area, and we can't wait to have you back! More

Contributor
12 reviews 12 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 18, 2014

I really liked this hotel, the lobby was nice & relaxing. I loved that they had a snack bar & restaurant. It was unfortunate that the food was overpriced ie $10 for a sandwich. The location is fabulous since we could walk down the driveway to the local Starbucks or the some of the tasty restaurants. Our presidential suite was... More

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Devin H, Front Office Manager at Courtyard Foothill Ranch Irvine East, responded to this review

Thank you for your review. We take pride in our hotel and want our guests to love it as much as we do. I will most definitely share your response with our engineer and housekeeping team to ensure we are meeting our guests expectations. We are glad you enjoyed your stay here, and we hope to see you again soon! More

1 review
5 of 5 stars Reviewed August 18, 2014 via mobile

I was a pleasure staying at the courtyard for a short stay while I visited Saddleback Church. When I checked in I was given friendly service and very accommodating suggestions of the area. I was so happy to find that the pool and jacuzzi was open until 11pm!! My morning started with a delicious Starbucks cafe mocha served by the... More

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Devin H, Front Office Manager at Courtyard Foothill Ranch Irvine East, responded to this review

Thank you for taking the time to write about your previous stay with us here at the Courtyard Marriott Foothill Ranch. We appreciate your kind words about out hotel and especially Kaylee! We love having her on our team, and we are glad you see how great she is too. We look forward to having you stay with us again! More

Tulsa, Oklahoma
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed August 10, 2014

The front desk clerk is frequently behind the wall which requires a short wait for them to appear. The staff at the front desk were friendly and helpful. The lobby Bistro is usually understaffed in the morning. The only staff at the counter taking orders is also the only person preparing the orders. It doesn't take long for a line... More

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Devin H, Front Office Manager at Courtyard Foothill Ranch Irvine East, responded to this review

Thank you for taking the time to write about your recent stay with us. We appreciate your feedback and will definitely share it with our team. We hope that you will return to stay with us if you are ever in the area again. More

Wellington, New Zealand
1 review
5 of 5 stars Reviewed August 9, 2014

The hotel itself was great. Well appointed and very clean. But Kaylee at the front desk was phenomenal. Talk about "above and beyond" customer service. She stayed over half an hour past her shift end to help me with a credit card booking. Extremely proffessional and helpful. Kaylee rules!

Was this review helpful? Yes
Devin H, Front Office Manager at Courtyard Foothill Ranch Irvine East, responded to this review

Thank you for writing such positive words about Kaylee, we think she is a great addition to our team also! We hope to see you back when you are in town next!! More

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed August 7, 2014

Stayed here for 4 days on a recent business trip to Orange County. It's clean and modern, with nice decor and a friendly feel to it. The bar stayed open until reasonably late, the recently refurbished pool was nice (although I didn't get a chance to use it), and the staff were super friendly. I'd saty here again if I... More

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Devin H, Front Office Manager at Courtyard Foothill Ranch Irvine East, responded to this review

Dear Chris, Thank you for taking the time to review our property, it is much appreciated! We are so happy you had a great experience with us, and we look forward to you returning! More

Valrico, Florida
2 reviews
5 of 5 stars Reviewed August 2, 2014

Great hotel. Business center was well designed and allowed me to print reports and boarding passes - a great help. Compliments go to Greg at the front desk. While checking out, I accidently dropped the keys to my rental car behind the front desk, down a hole through which the cables/wires are run. Greg found a wire hook and spent... More

Was this review helpful? Yes
Devin H, Front Office Manager at Courtyard Foothill Ranch Irvine East, responded to this review

Thank you for taking the time to write about your stay. We are so happy that Greg was able to help you out and retrieve your car keys. Your positive words will most definitely be relayed to him. We look forward to having you stay with us again in the future! More

Casale
Top Contributor
82 reviews 82 reviews
18 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed July 9, 2014

I started using this Courtyard in 2008. It's always high level service hotel, with polite people and clean. The lobby is brand new and everything is in order. The breakfast, now with Starbucks partnership is really better. I you pass by Irvine area, stop here....you'll be delighted!

Was this review helpful? Yes 1
Devin H, Front Office Manager at Courtyard Foothill Ranch Irvine East, responded to this review

Thank you for your great review about our hotel! We appreciate that you took the time to write such positive words about us and we look forward to seeing you in the future! More

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Additional Information about Courtyard Foothill Ranch Irvine East

Address: 27492 Portola Parkway, Foothill Ranch, CA 92610
Location: United States > California > Foothill Ranch
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard Foothill Ranch Irvine East 3*
Number of rooms: 149
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Also Known As:
Courtyard By Marriott Foothill Ranch Irvine Spectrum Hotel Foothill Ranch
Courtyard Foothill Ranch
Foothill Ranch Marriott
Foothill Ranch Courtyard

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