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All 3 Foothill Ranch hotels

Hilton Garden Inn Irvine East / Lake Forest

3.0 of 5
27082 Towne Centre Dr., Foothill Ranch, CA 92610
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Hilton Garden Inn Irvine East / Lake Forest
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Most recent review
4 of 5 stars Reviewed June 15, 2013
Ron G Melbourne, Australia
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57 reviews from our community

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Melbourne, Australia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2013 NEW

This is an acceptable business hotel, amenities are good albeit quite basic, meals in hotels are definitely average, gym again is basic, small swimming pool, staff are very helpful and friendly. This is not a sight seeing area, I was given a $5 cab discount voucher when I booked a cab, the driver didn't recognise it? If you are doing... More

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Kuala Lumpur, Malaysia
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 8, 2013

A small inn but with good furniture and room. This inn provides breakfast for tenants. This hotel come with self served laundry which is 8 quarters for washing and another 8 quarters for drying. The rate is at around $110/ night. 15 mins walk to nearby Regal 22 cinema which also have many types of cuisines there such as Italian,... More

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Bonn, Germany
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 6, 2013

Very nice, friendly staff welcomed us. Rooms were big and very clean. Only letdown was the pool looking on to the parking lot - not a very nice vista :) Other than that it's a convenient business hotel for my needs and I will return.

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1 review
4 of 5 stars Reviewed June 3, 2013 via mobile

Nathan Ochoa at the front desk had incredible customer service and was able to adjust my room rate. Thank you Nathan your superior customer service is truly appreciated. I Will be staying at the Hilton Garden inn for all my future California vacations.

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Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
June 5, 2013

Thank you for your feedback, we really appreciate you letting us know how Nathan our associates able to show you a superior customer service. we look forward to your return. More

Lakeland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 29, 2013

My son and I stayed at this hotel in March and the staff was outstanding. They made sure we were taken care of and made sure we were comfortable. Our room was quiet. clean and comfortable. I had breakfast there and it was great. We stayed there so could be close to our family as my Granddaughter was getting married.... More

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Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
June 3, 2013

We are delighted you chose Hilton gargen Inn Irvine East when you were in town for your grand daughter's wedding. Thank you for your feedback regarding our outstanding staff that made your stay comfortable and mentioned that breakfast was great. We strive not to be just basic Hilton Garden Inn but to be the BEST. We look forward having you... More

A TripAdvisor Member
3 of 5 stars Reviewed May 29, 2013

this place started out good until we got to the pool area and saw the water. it was dirty and the spa was filthy. the only person doing her work in the area was the towel lady. lots of people in the pool area but not in the pool....... i wonder why?

Review collected in partnership with Hilton Garden Inn

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Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
June 3, 2013

Thank you for taking the time to write a review. We always strive to have a clean pool which we are proud , we even converted it to a Saline pool conversion for our part in our Green sustainability. We have taken your comment seriouslyand made sure that it won't happen again. We look forward having you back in the... More

Placerville, California
1 review
5 of 5 stars Reviewed May 25, 2013

My daughter and I were booked to stay one night for a family wedding. She got sick and was afraid she wouldn't be able to travel home on the day of check out. We reserved the room for a second night and ended up checking out at 4pm because she felt well enough to travel. There was no charge for... More

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Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
June 3, 2013

Thank you for taking the time to review for your recent stay. We hope you daughter had a great time despite of her getting sick and enjoyed your family wedding. We look forward having you back in the future. More

Valencia, California
1 review
5 of 5 stars Reviewed April 22, 2013

I have only positive things to say about this hotel! I booked 5 rooms for a small group to stay and this hotel was extremely accommodating. The front desk was amazing, the rooms are large, clean and comfortable, and the breakfast was excellent. I loved how the staff was very kind and helpful and didn’t make you feel as though... More

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Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
April 24, 2013

Thank you for taking the time to write a review for you recent stay. We are so happy to hear that our staff was able to leave a great impression! We look forward to having you back in the near future! More

USA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2013

This was my first time at the Hilton in Foothill, I was greeted nicely and had the MOST helpful, curtious front desk clerk ever! I have stayed in many hotels and Nathan Ochoa made my stay a bit more warm. some places are stark and cold, but nathan was so helpful and went out of his way to make sure... More

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Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
April 24, 2013

We appreciate you taking the time to let other potential guests know about your experience and recommending our hotel. I know it was your first time in our property and we are looking forward for more nights and to consider us your home away from home. Thank you for recognizing Natahan and on behalf of everyone here at Hilton Garden... More

Galveston, United States
1 review
4 of 5 stars Reviewed April 17, 2013

Had business meeting in the area - super close location and great service after a long day. Very friendly and helpful staff. Plenty of restaurants and shopping in the area. Great for group/organization stays. Would highly recommend.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
April 24, 2013

We are delighted you chose our Hilton Garden Inn when you were in town for business. Thank you for your feedback . We are so happy to hear that our staff was able to leave a great impression! We look forward to having you back in the near future! More

 
 
Hilton Garden Inn Irvine East / Lake Forest
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Additional Information about Hilton Garden Inn Irvine East / Lake Forest

Also Known As:
Hilton Garden Inn Irvine East / Lake Forest Hotel Foothill Ranch
Hilton Garden Inn Irvine East / Lake Forest Hotel
Hilton Foothill Ranch
Hilton Garden Inn Foothill Ranch
Foothill Ranch Hilton
Address: 27082 Towne Centre Dr., Foothill Ranch, CA 92610
Phone Number:
Region: United States > California > Foothill Ranch
Amenities:
Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Foothill Ranch
Price Range: $
Hotel Class:3 star (3*)
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