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Hilton Garden Inn Irvine East / Lake Forest

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27082 Towne Centre Dr., Foothill Ranch, CA 92610
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Hilton Garden Inn Irvine East / Lake Forest
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228 Reviews from our TripAdvisor Community

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Traveler rating
    111
    77
    28
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    7
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95
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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San Diego, California
1 review
5 of 5 stars Reviewed 5 days ago NEW

My daughters and I stayed here overnight for a class that they were taking in the area. We had to get an early start the next morning and having a hot breakfast ready and waiting was extremely convenient. The hotel was clean and quiet, the breakfast choices were ample and delicious and the staff made it very clear that they... More 

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Dear Susan, Thank you so much for your kind review and I can't wait to share with our staff. I am happy to hear we made you and your family feel at home and we all look forward to your next visit. Have a wonderful weekend. Scott More 

Nashville, Tennessee, United States
Contributor
11 reviews 11 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The room was clean, the front desk agents were helpful. Internet speed was sufficient, but not fast enough to stream (the connection was consistently dropped, but this could have just been my room location). Good location; I would stay at this hotel again in the future.

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Chad L, Thank you very much for taking the time to write about your experience with us. I'm pleased to see that we made you feel welcome and I will share your feedback with our engineering staff to fix any issues we may have with our internet connection. I hope we get to see you again soon and thank you... More 

Sacramento, United States
1 review
5 of 5 stars Reviewed 1 week ago

This hotel is great for the value and comfort. The added service of a cooked to order breakfast adds to my overall satisfaction of this location. The staff was friendly and most helpful to assure my complete comfort.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Julie L, Thank you very much for taking time on such a wonderful review. We are so pleased to hear that we make you feel comfortable while staying with us and can't wait for your next visit. If there is anything we can assist with for your next trip please let us know. Regards, Scott More 

Canton, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I was on a business trip and found the FootHills Ranch Hilton Garden Inn a nice place to come home to after a busy day. The people who clean the rooms are top notch. I enjoyed the hiking trails that you can get to from the back of the parking lot.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you for the terrific review! We are delighted that you enjoyed your visit with us and had the opportunity to explore the local area. I shared your comments with our Housekeeping team earlier today. You made their day - thank you! We look forward to welcoming you back soon. Warm Regards, Regina M. Stryker | General Manager More 

Rancho Sant Margarita, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Most of the Staff was great. Maid Service did not show up on Monday. The carpet in my room was noticabley stained and very gross. During the weekend at breakfast the server was really not attentive. It wasn't busy that morning eaither.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you for taking the time to write a review about your stay earlier this month. I'm terribly sorry that we failed to provide you with an experience consistent with what you ought to expect from a Hilton Garden Inn. I appreciate the detailed feedback you provided. Your comments assist us in identifying areas for improvement as well as training.... More 

California
Top Contributor
71 reviews 71 reviews
18 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were in for a soccer tournament in Mission Viejo and this was a very nice option close by - about 4 miles from Mission Viejo. It's in an affluent area with dining options, Starbucks, a movie theatre and stores near by. The hotel lobby area is very nice and the staff is very friendly. There is coffee/hot chocolate/tea and... More 

Was this review helpful? Yes
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I'm so glad that our hotel met your needs. We are very fortunate to be located near many of the sports facilities in the south Orange County area not to mention all the great restaurants. I'm happy you were able to enjoy the Hotel's... More 

Foothills Ranch, Calif., United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

This is an excellently run property that changed hands about 18 months ago. The staff is very friendly and caring. The rooms are large and comfortable. The only issue is that the property needs an update in the hallways and rooms with respect to the carpeting. It is getting a little old and is showing its age. It could also... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you for the review! I appreciate you taking the time to recognize our associates. We have many associates who have been with us a number of years and they love to be mentioned in reviews. Thank you! Thank you for your comments on the hotel. We are due for a renovation and are currently working on designs. We hope... More 

Western United States
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Overall it is a nice facility in a more "quiet" area. Very friendly front desk; one employee on duty and he checked in the three people in front of me so quickly, I felt like I barely waited. Key packets were ready for everyone at check in also. The facility itself is tired especially the hallways, especially on the ground... More 

Was this review helpful? Yes
GMLakeForest, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you for taking the time to write a review about your recent stay with us. I sincerely appreciate your feedback. I shared your comments with our Front Desk team and they were delighted to be recognized for their speed of service. I appreciate your comments regarding the condition of the property. We are due for a renovation and are... More 

TRABUCO CANYON
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 30, 2015

what can I say. Title says it all. My wife and I stayed here do to our house getting exterminated. We wanted to be close to home. This hotel offered a very nice breakfast!!! Omelets and eggs to order, sausage, waffales, all you could eat. Not your regular hotel dine and dash. We sat enjoyed our brunch 7-11 , read... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Michael B, Thank you once again for taking time to let us know we are a comfortable place away from home. We take pride in keeping our property as welcoming as possible and we look forward to your next visit. More 

Fremont, California
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 29, 2015

Definitely recommend. My wife and I stayed here on a Saturday night after a long drive from the bay area and were pleased that the hotel met all our expectations. Very clean rooms and bathrooms. Quiet and easy to get to. The wi-fi works well. Its a treat to have a Keurig machine in the room. This takes place of... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you so much for taking the time to let us know about your stay. I'm please that our amenities were on par with what you expected and next time you have a chance to enjoy our pool and restaurant. Have a great day and thank you again for your time. More 

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