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Hilton Garden Inn Irvine East / Lake Forest

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27082 Towne Centre Dr., Foothill Ranch, CA 92610
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Hilton Garden Inn Irvine East / Lake Forest
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Hilton Garden Inn Irvine East / Lake Forest
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239 Reviews from our TripAdvisor Community

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Traveler rating
    114
    79
    32
    7
    7
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20
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
  • All months
    (239)
  • Mar-May only
    (54)
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    (53)
  • Dec-Feb only
    (43)
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Hickory, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

nothing spectacular, not consistent with other HGIs. Did not treat HH membership the same nor was the service up to standards. Bathroom amenities were not restocked and we actually ran out of TP. Not much else to say, it was just ok.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
San Diego, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great place friendly staff. The place was nice and clean everything you need is in the room.. Comfortable bed. Fridge microwave and coffee it's all there..I loved the place. Will definitely recommend to all my friends and relatives..

Was this review helpful? Yes
Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

Perfect Hotel for a quick Business Trip. Great service for this need. Font desk and room service speedy and on time. Brekkie was fast and good. Check in and check out great. Daily room service was really good.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Ms. Nadia, Thank you for your wonderful review. We are very pleased you enjoyed your time with us and we hope to welcome you back soon. If we can help with any future plans please let us know. Thank you and have a great day. Regards, More 

Denver, Colorado
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Not sure how this hotel has gotten a four-star/circle rating here on TripAdvisor. I don't know how old it is, but if feels OLD. Everything about it appears to have been done on the cheap - and then allowed to become run down. Not "unclean," per se - but not well maintained at all. It was also FULL of young... More 

Was this review helpful? Yes 1
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Dr. Watson, Thank you so much for your time to let us know of your subpar stay with us. I apologize that our property wasn't up to what you were expecting out of Hilton and we will hopefully be able to welcome you back soon and earn your business back. Thank you once again for your time and have a... More 

Mesa, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Room was clean, but hotel is in need of renovation. Carpeting was worn & stained both in the room and hallways. Furniture needs to be updated. Room should be painted. Staff was friendly and accommodating, but cost of room seemed a bit too high.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Linda, Thank you very much for your review and your time. We appreciate the feedback so we can continue to make improvements to our property and our guest feel as if they're at home. We hope to welcome you back soon and I hope you have a great weekend. Regards, More 

Long Beach, California
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

For a quick getaway will always come back here. close to home and the feel lke you are out of the state at a resort. very friendly and helpful staff. the breakfast good have been a little better but the roomservice dinner for excellent and quick

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you very much for taking the time to let us know of your stay. We're happy to hear you enjoy our convenience to your home and the time your spend with us. Have a great weekend and we hope to welcome you again soon. Regards, More 

Sublimity, Oregon
Level Contributor
65 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checking in and out was easy, accurate, and quick. While the rooms were clean, we had a queen room and a king room, the bathrooms and closets were tiny. They did provide a a mini fridge and Kurig for morning coffee in the room. They also had complimentary coffee in the lobby in the mornings but it was fairly bitter.... More 

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Beth, Thank you very much for your feedback. We're glad you took the time to let us know the areas we can improve in and we hope we get another chance in the future. Have a wonderful weekend! Regards, More 

Ventura, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is clean and the staff very friendly. The rooms are set up so that if you are staying for business you have a very comfortable workspace in the room. The room service is quick, the beds are comfortable and the bathrooms are clean.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Leann C, Thank you so much for the time and your review of our property. We are pleased to hear you enjoyed your visit and are happy with our amenities and service. We look forward to your next visit! Have a great weekend! Regards, Scott More 

San Rafael, California
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our swim team just stayed at this hotel for the Fran Crippen Swim Meet in Mission Viejo. The staff was very nice and friendly as well as accommodating. The rooms were quiet and the beds were comfortable. The swimmers were able to get the rest they needed too.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Ncovelo, We are very excited that you enjoyed your experience at our hotel. It is always a pleasure to see when we have large groups that stay with us that they get the rest they need to compete. Have a wonderful weekend. Regards, Scott More 

Sun Valley, California
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Really enjoyed the layout of the room. The fridge, micorwave and Kurig were great to have as I was traveling with a swimmer for a swim meet. The front staff was friendly and we had plenty of parking. My only complaint was the bed. The King bed was as hard as a rock. Two nights of no sleep. When I... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Scott H, Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review

Thank you very much for taking the time to let us know about your stay. I apologize our staff hadn't made you aware of our Sleep System adjustable King beds and I will share this feedback with them. I hope we get a chance to welcome you again in the future so we can ensure your stay is an enjoyable... More 

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