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Hilton Garden Inn Fontana

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10543 Sierra Avenue, Fontana, CA 92337
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Hilton Garden Inn Fontana
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254 Reviews from our TripAdvisor Community

Traveler rating
    177
    53
    14
    7
    3
See reviews for
59
40
27
109
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Coachella Valley
Contributor
15 reviews 15 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This is a clean, comfortable and has a convenient location for a new modern hospital. It has a small restaurant and bar located in the lobby, although I did not take advantage of either. All staff encountered were friendly and professional.

Was this review helpful? Yes
hgifontana, General Manager at Hilton Garden Inn Fontana, responded to this review

Hello Steve, If you are in the area, please try our restaurant. We have a new F&B Director and his food is amazing. Thank you, Ebony Stinson General Manager More 

Oakdale, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

Was promised breakfast coupons by 3 different staff members; none were ever provided. Complained about excessive noise late at night from nearby room; nothing was done. I checked out half way through my scheduled stay and checked into another hotel.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago

Very nice comfy weekend. Hotel was inviting and pleasent to the eyes. Rooms were neat, clean and comfortable. The staff was joyfully professional. I will stay at this hotel again and recommend it to everyone.

Was this review helpful? Yes
hgifontana, General Manager at Hilton Garden Inn Fontana, responded to this review

Thank you for the feedback and we look forward to seeing you in the future. Ebony Stinson General Manager More 

az
Top Contributor
55 reviews 55 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the last room in the area. Glad i got it. It was nice and clean. Front desk staff was friendly. Only advice is: dont go for a bagel or anything in am. They want $12 extra per person for breakfast buffet. My husband picked up a bagel so had to pay $4 for it. Wasnt worth it. Other... More 

Was this review helpful? Yes
hgifontana, General Manager at Hilton Garden Inn Fontana, responded to this review

Good Evening, I apologize for the noise during your stay. I believe it was during the weekend of a hip hop concert. Please feel free to let the desk know if this occurs in the future so that we can escort the other guests out. Regarding the breakfast, it is a buffet and all hot items are cooked to order.... More 

Marana, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The free Wi-Fi was practically useless, but for an additional $7 PER DAY I'm confident it would've improved considerably. Be aware: this hotel DOES NOT offer a complimentary light breakfast, as many others of its type do.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgifontana, General Manager at Hilton Garden Inn Fontana, responded to this review

Good Evening Sherri, Thank you for taking the time to complete an online review. I know that the Wi-Fi slows down if multiple guests during a high occupancy are streaming movies at the same time. We recently upgraded our bandwidth, so I am surprised that you were experiencing trouble. I will look into this further. Thank you for letting me... More 

1 review
5 of 5 stars Reviewed 4 weeks ago

Terrific staff, great food, beautiful room, safe environment, quiet, comfy beds and pillows, inroom coffee. Totally loved this place. Close to the hospital, and right off the 10 freeway, so easy to access. Shopping mall across the street. Would gladly go to this hotel again if I was in the area.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgifontana, General Manager at Hilton Garden Inn Fontana, responded to this review

Good Morning MaryLuc2015, Your feedback is refreshing to hear. Thank you! I will share this with my team. We look forward to seeing you the next time that you are in the Inland Empire. Ebony Stinson General Manager More 

Spokane, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff at this hotel are the best I have ever seen and I travel a great deal for business. If you want a great hotel with a great staff that will make sure your stay and your meetings go as planned, you cant find a better place!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgifontana, General Manager at Hilton Garden Inn Fontana, responded to this review

Good Morning Dave, Thank you for taking the time to fill out a survey. I will share you feedback with the staff. Warm Regards, Ebony Stinson More 

Fort Washington, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

For the most part the hotel and service were excellent. I would have given the place an Excellent across the board except prior to my arrival I asked if I had a reservation and I was told that I didn't by an individual who was trying to rush me off of the phone. Coming from the DC area, this was... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgifontana, General Manager at Hilton Garden Inn Fontana, responded to this review

Good Morning Tina, Thank you for taking the time to post your experience at the Hilton Garden Inn, Fontana. I will follow up with the team member working the evening of your arrival regarding what occurred. I want all of our guests to feel welcome and it appears that we dropped the ball on providing a positive experience from the... More 

Banning, United States
1 review
5 of 5 stars Reviewed April 27, 2015

I stayed at the Hilton Garden Inn located in Fontana, CA. From reservations, to check in and check out the staff was very nice. The room clean, quiet and spacious. The bed was really good slept like a baby. Room was very clean. I will stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
hgifontana, General Manager at Hilton Garden Inn Fontana, responded to this review

Good Morning Regina, Thank you for taking the time to post a review. I will share your feedback with my team. Warm Regards, Ebony Stinson General Manager More 

Top Contributor
62 reviews 62 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed April 26, 2015

Here on a recent business trip. The staff all seemed friendly and helpful. The room was roomy, clean and comfortable. Had a little trouble with the tv but I got that fixed by unplugging it and plugging it back in. My only biggest complaint is they have no continental breakfast. As the breakfast you do pay for is pricey. I... More 

Was this review helpful? Yes
hgifontana, General Manager at Hilton Garden Inn Fontana, responded to this review

Thank you for your feedback Glen, Please let us know the next time you have an early start to your day. We can have the coffee ready for you earlier in the morning, and we sell a la carte items such as muffins and pastries. Thank you for your feedback. We look forward to seeing you in the future. Ebony... More 

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