We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Folsom

#5 of 10 Hotels in Folsom
Certificate of Excellence
Hotel deals
Hotel website
221 Iron Point Road, Folsom, CA 95630
Announcement
Hotel Amenities Include:
Book on
TripAdvisor
Trusted partner. We work with getaroom to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Hilton Garden Inn Folsom
View Map
Add Photo Write a Review

275 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Buena Park, California
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed here for a night and got two rooms for our family. The lobby is bright and looks as though it's been refurbished recently, can't say the same for the rooms, they are old and dated, but apparently some construction is going on so hopefully they're addressing this. The highway is close by but the rooms are quiet and I... More 

Helpful?
Thank broker40
United States
1 review
3 of 5 stars Reviewed 2 weeks ago

More training needed. Smile while you greet people. Put some Hilton Spirit in their jobs, not just a job., After all we are also workers and are tired, a small amount of smile and greetings will surely help us appreciate the stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Delfin L
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Delfin L, Thank you for your review. We appreciate your feedback as it will surely help us to improve our customer service and our guest's experience. We hope that you will consider staying with us again. You can count on us to make you feel welcomed and comfortable. Guaranteed. Safe travels, Lisa Bordallo Director of Sales More 

Hillsboro, Oregon, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

They failed to provide an itemized bill for the stay. I consider this to be an extremely poor business practice. Would not recommend for anyone needing receipts for business travel reimbursement. Breakfast service is extremely overpriced.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Scott J
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Scott J, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have... More 

fremont, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Great location if you're shopping the Folsom Outlets. It's right across the street and easy walked. Nothing special about amenities-it could be a no-name hotel anywhere in the area. Breakfast was $11.95-no better than the free breakfast at Hampton Inn. Very Noisy cleaning staff (yelling the length of the hall repeatedly as they started their shift both days of our... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Fred T
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Fred T., Thank you for staying with us and for sharing your experience. Your comments will help us to improve our guest experience. We wish you well on your next travel adventure and hope to see you in Folsom again soon. Best regards, Lisa Bordallo Director of Sales More 

Folsom, United States
1 review
3 of 5 stars Reviewed January 7, 2016

Location is good. Rooms were ok. General stay was good however staff mentioned they applied Hilton Loyalty for my stay but that did not actually show up. I checked with them twice and both times they confirmed.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Mandar B
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Mandar B. Thank you for your feedback. We apologize for the inconvenience regarding your points not immediately showing on your statement. We do appreciate your patience and hope to see you again soon. Thanks again and safe travels! Lisa Bordallo Director of Sales More 

Manteca, United States
1 review
2 of 5 stars Reviewed January 6, 2016

Large stain on carpet by bed, didn't look like it was attempted to be cleaned prior to available. Had do not disturb sign on door. Didn't stop them from calling and knocking on door until I answered so they could inspect sprinklers. I guess the sign means nothing here. Large tub/shower was nice. Hotel is a little wore out. Only... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Christopher A
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Christopher, Thank you for staying with us and for your review. We do apologize for the inconvenience and understand your concern. We are happy to tell you that our guestroom renovations have now begun and soon our guests will enjoy fresh new furnishings and improvements We appreciate your patience and hope that you will consider staying with us again... More 

Bellingham, WA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed December 30, 2015

Have never been disappointed in this hotel. Quiet, clean, with a friendly and helpful staff. Great served breakfast (NOT on paper and plastic!), convenience location, Will keep staying here in the future.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Doriska
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Doriska, We are glad to know that you enjoy your experience here at HGI Folsom. We enjoy serving you! Thank you for choosing us and we look forward to welcoming you back very soon! Have a safe and Happy 2016! More 

Westlake Village, United States
1 review
5 of 5 stars Reviewed December 26, 2015

Enjoyed all of hotel from quality of staff, room, food only negative was room above had a very noisey family at late night & early morning hours...surprised that adjoining rooms had no noise maybe ceilings need more insulation...suggest staying on top floor to avoid potential noise problems

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Donna N
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Donna N. Thank you for staying with us and for your review. We apologize about the noisiness of the guests above, but hope that you enjoyed your stay otherwise. We appreciate your feedback, which helps us to improve our guests' experience overall. Thank you and we hope to welcome you back to Folsom soon. Safe travels and Happy New... More 

cameron park, United States
1 review
5 of 5 stars Reviewed December 22, 2015

10/10 would recommend. Awesome breakfast and staff. clean rooms and a very professional environment, not to many other loud guests because of its location seems like mostly corporate travel so nice and quest. those on leisure I would recommend the wine and the fireplace, as well as the hot tub.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jason R
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Jason, Thank you for taking time to review our hotel. We wish you happy Holidays and safe travels in 2016! Lisa Bordallo More 

San Diego, California, United States
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 18, 2015

The hotel staff are very friendly. The condition and maintenance of the rooms is poor!. Plumbing is awefull!, Heat and AC works sporadically and is noisy. No one asked me how my stay was when I checked out and when I requested that my heat and cool be looked at the first night, no one checked it and or told... More 

Helpful?
Thank Martin S
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Martin, Thank you for sharing your experience. Your comments will help us to improve and we will take them into consideration as we renovate this coming year. Thanks again and we wish you safe travels and a Happy New Year! Lisa Bordallo More 

Questions? Get answers from hotel staff and past guests. Ask a question

21 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (10)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Dining (2)
Viewed
Hotel & grounds (3)
Viewed
Room/suite (2)
Viewed
Pool/beach area (1)
Viewed
Business center/function rooms (1)
Viewed
Family/play areas (1)
Viewed
Other (1)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Folsom
0.1 mi away
Larkspur Landing Folsom
4.2 mi away
Hampton Inn & Suites Folsom
4.0 mi away
Courtyard by Marriott Sacramento - Folsom
Show Prices
Show Prices
Show Prices
2.6 mi away
Lake Natoma Inn
Lake Natoma Inn
#7 of 10 in Folsom
3.5 of 5 stars 163 reviews
4.0 mi away
Staybridge Suites Sacramento - Folsom
4.0 mi away
Residence Inn Sacramento Folsom
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay