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Hilton Garden Inn Folsom

#4 of 10 Hotels in Folsom
Certificate of Excellence
3.0 of 5
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221 Iron Point Road, Folsom, CA 95630
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1 room 1 guest
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Hilton Garden Inn Folsom
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235 Reviews from our TripAdvisor Community

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Traveler rating
    114
    72
    28
    16
    5
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51
48
15
103
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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thornhill, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel is small very cluttered feeling. the lobby has to many things in such a small area. The hot tub was a let down the tub was cold and very tiny. To get into the pool area you had to enter from the fitness room. This room is no bigger then a 10 x 10 box. The tread mills... More 

Review collected in partnership with Hilton Garden Inn

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St Francis, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times and enjoyed it each and every single time. The rooms were clean and enjoyed the Happy Hour foods and beverages. This hotel is in a nice neighborhood and shopping center surrounding the facility.

Review collected in partnership with Hilton Garden Inn

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Toronto, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was just across the street from the outlet mall. Movies and restaurants located in the same parking lot. I found it odd I had to pay for a continental breakfast most Hilton properties offer a complimentary breakfast. Staff was very friendly. Overall I felt the cost of the hotel was to high for what I was getting.

Was this review helpful? Yes
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Michael, Thank you so much for staying with us in Folsom! I do apologize that the breakfast charge took you by surprise and that we don't offer a continental breakfast. At Hilton Garden Inn, we are known for our full breakfast buffet with fresh made-to-order eggs, omelets, pancakes, French toast, etc --.all included in one price. We hope you... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

Incredibly attentive and impressive staff. They rival the concierge desk at any big time hotel. Obviously they take tremendous pride in their establishment and it shows, from the happy hour, to breakfast etc.

Was this review helpful? Yes
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Mark A, It's our best kept secret! Our staff and management do take great pride in making our guests feel right at home. Thank you for your comments and for staying with us. We hope to welcome you back soon! Take care, Lisa Bordallo Director of Sales More 

Welches, Oregon
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Front Desk staff was awesome!! Breakfast staff, cookies, fresh water and coffee were all awesome! Our room was clean. The A/C worked great! WiFi and TV were awesome! Unfortunately the beds were very firm and uncomfortable. The other thing is how come bathrooms don't have fans in them anymore? Also to me the basic breakfast buffet of oatmeal, hard boiled... More 

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Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear DeLymm45, Thank you for your review of our hotel. We appreciate your comments as they help us to grow and improve. We apologize that we didn't exceed your expectations with regard to the bed firmness and breakfast charge. Our Garden Sleeper king beds are adjustable for your comfort. Should you stay with us again, please do request for a... More 

Folsom, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I highly recommend this location because of the staff there. VERY Friendly and hard working group. The location has an Outlet Mall across the street, food places near by and the accommodations are great.

Review collected in partnership with Hilton Garden Inn

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Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Hello, John! Thank you so much for staying with us, it was our pleasure to host you and your family here in Folsom. We are happy that you enjoyed your stay and hope to welcome you back very soon! Thanks again and take care, Lisa Bordallo Director of Sales More 

Richmond, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

First time visitor. Staff at front desk was excellent. Bar service was just good. Air conditioner very loud. Parking was great. Overall, I very much enjoyed my stay. Will return for future business needs.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Hello, Lynda! Thank you for choosing to stay with us, we are glad that you enjoyed! We appreciate your comments as they help us to improve our guest experience, thanks again. Please let us know if we can assist you with your future reservations. Take care and happy travels! Lisa Bordallo Director of Sales More 

Penang Island, Malaysia
Level Contributor
85 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here a couple of times in the past for business engagement and never disappointed with the hotel. Breakfast spread is good with decent variety, the highlight would be the made to order eggs (scrambled/sunny side up/omelette) and fresh fruits. I do hope they still maintain this (was there way back in 2009 and 2010). Nice pool for a swim... More 

Was this review helpful? Yes
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Hello, GrOmit-y! Thank you for choosing the HGI in Folsom. So happy to hear that you enjoyed your stay and our breakfast, too. Made-to-order omelets and fresh freshly sliced fruit are our two of our most popular features and I'm sure they will be around when you get back (and we hope that is sometime soon!). Take care and travel... More 

The Woodlands, Texas
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed only one night. Staff were great. Very attentive and friendly. The room was clean and the bed was perfect, a king bed. The restaurant was awesome. Had the fish and chips and the hummus. Very Tasty.

Was this review helpful? Yes
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Moe 92136, We're happy to hear that you enjoyed your experience at Hilton Garden Inn in Folsom. Thank you and we hope to welcome you back to Folsom soon. Happy travelling! Lisa Bordallo Director of Sales More 

Palm Harbor, FL
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Genuine customer service and a desire to help best describe my stay here. The hotel is solid through and through. Rooms are clean, front staff efficient and welcoming. The restaurant staff was excellent and the food was prepared very well. The only surprise was the happy hour drinks cost $2.00 (which isn't a big deal as it likely covers the... More 

Was this review helpful? Yes
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Jeff C, Thank you for staying with us! We also appreciate your feedback and hope to welcome you back to Folsom very soon. Safe travels and thanks again, Lisa Bordallo Director of Sales More 

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