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Hilton Garden Inn Folsom

#4 of 10 Hotels in Folsom
Certificate of Excellence
3.0 of 5
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221 Iron Point Road, Folsom, CA 95630
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Hilton Garden Inn Folsom
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239 Reviews from our TripAdvisor Community

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Traveler rating
    115
    74
    29
    16
    5
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51
49
16
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Gold River, California
2 reviews
4 of 5 stars Reviewed yesterday NEW

Very friendly and attentive staff and I was surprised to see that the property has all of the amenities of a larger hotel (eg dining / bar, room service, etc). The food was fantastic and you can't beat the location. Great hotel overall.

Review collected in partnership with Hilton Garden Inn

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Folsom, United States
5 of 5 stars Reviewed 2 days ago NEW

This a Gem in Folsom. Highly recommend staying here. Great location next to outlets and good amenities. This hotel is close to the highway and very clean. I also like the Breakfast in the morning as well. The staff is Great and very accommodating.

Review collected in partnership with Hilton Garden Inn

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San Francisco, California
2 reviews
3 of 5 stars Reviewed 2 days ago NEW

I am sure I just got unlucky, but my room had a tint of sweaty body smell that I noticed when I walked into it, and the smell was all over the room. I have a sensitive nose, so maybe most people won't notice the smell. I eventually got used to the smell. Also the TV turned on in the... More 

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Portland oregon
Level Contributor
168 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

I had a long day in the airport and arrived at the HGI rather tired. I still had some work to do before going to be. Went down to the business center and started printing out my reports - the front desk guy came in (JT ???) he asked if there was anything I needed - I said a cookie... More 

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thornhill, Canada
2 reviews
3 of 5 stars Reviewed 1 week ago

The hotel is small very cluttered feeling. the lobby has to many things in such a small area. The hot tub was a let down the tub was cold and very tiny. To get into the pool area you had to enter from the fitness room. This room is no bigger then a 10 x 10 box. The tread mills... More 

Review collected in partnership with Hilton Garden Inn

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St Francis, United States
2 reviews
5 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times and enjoyed it each and every single time. The rooms were clean and enjoyed the Happy Hour foods and beverages. This hotel is in a nice neighborhood and shopping center surrounding the facility.

Review collected in partnership with Hilton Garden Inn

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Toronto, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The location was just across the street from the outlet mall. Movies and restaurants located in the same parking lot. I found it odd I had to pay for a continental breakfast most Hilton properties offer a complimentary breakfast. Staff was very friendly. Overall I felt the cost of the hotel was to high for what I was getting.

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Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Michael, Thank you so much for staying with us in Folsom! I do apologize that the breakfast charge took you by surprise and that we don't offer a continental breakfast. At Hilton Garden Inn, we are known for our full breakfast buffet with fresh made-to-order eggs, omelets, pancakes, French toast, etc --.all included in one price. We hope you... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed 2 weeks ago

Incredibly attentive and impressive staff. They rival the concierge desk at any big time hotel. Obviously they take tremendous pride in their establishment and it shows, from the happy hour, to breakfast etc.

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Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear Mark A, It's our best kept secret! Our staff and management do take great pride in making our guests feel right at home. Thank you for your comments and for staying with us. We hope to welcome you back soon! Take care, Lisa Bordallo Director of Sales More 

Welches, Oregon
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Front Desk staff was awesome!! Breakfast staff, cookies, fresh water and coffee were all awesome! Our room was clean. The A/C worked great! WiFi and TV were awesome! Unfortunately the beds were very firm and uncomfortable. The other thing is how come bathrooms don't have fans in them anymore? Also to me the basic breakfast buffet of oatmeal, hard boiled... More 

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Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Dear DeLymm45, Thank you for your review of our hotel. We appreciate your comments as they help us to grow and improve. We apologize that we didn't exceed your expectations with regard to the bed firmness and breakfast charge. Our Garden Sleeper king beds are adjustable for your comfort. Should you stay with us again, please do request for a... More 

Folsom, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I highly recommend this location because of the staff there. VERY Friendly and hard working group. The location has an Outlet Mall across the street, food places near by and the accommodations are great.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Lisa B, Director of Sales at Hilton Garden Inn Folsom, responded to this review

Hello, John! Thank you so much for staying with us, it was our pleasure to host you and your family here in Folsom. We are happy that you enjoyed your stay and hope to welcome you back very soon! Thanks again and take care, Lisa Bordallo Director of Sales More 

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