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Fern River Resort Motel

5250 Highway 9, Felton, CA 95018
Fern River Resort Motel
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91 reviews from our community

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Traveler rating
    31
    31
    6
    9
    14
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29
29
6
2
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (91)
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    (28)
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    (12)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed June 5, 2015

In response to your response to my far below satisfactory review. Your employee that gave us the late checkout was perfectly cognitive and stable and VERY polite. I felt extremely bad after telling the head manager that she was the one who ordered us the late checkout because The head manager started screaming at her right in front of us.... More 

Was this review helpful? Yes 2
Clovis, California
1 review
3 of 5 stars Reviewed May 27, 2015

The overall atmosphere was quaint and appealing. The cleanliness was overall acceptable which is my number one priority, however the bathroom has obviously had water damage and smelled pretty bad. The shower head is only about five feet tall and the actual shower is very small. There was a nail or tack sticking up on the floor right in front... More 

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Nicole M, Manager at Fern River Resort Motel, responded to this review

Darcy, I apologize for the tip of a nail on the bathroom floor. Speaking with staff and the owner it was never mentioned to any of my staff. That cabin was built in the 1800's and our property has flooded several times since. Because of various legislation it is very difficult to update historical property. Recently that cabin had its... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed April 12, 2015 via mobile

Our stay was for one night and we had a nice time for the one night until the next day when we had to check out and deal with management. She was SO rude and tried to overcharge us for having our family that lives locally over for lunch. If you're okay with get chewed out by a rude woman... More 

Was this review helpful? Yes 6
Nicole M, Manager at Fern River Resort Motel, responded to this review

I apologize you felt our office staff was rude. We do have a employee that has a cognitive disorder employed with us and she is fastidious about our rules. It does clearly state in the cabins that extra guests require office personal being informed and if hey are onsite more than 3 hours a resort fee is accessed. We have... More 

Travelers are raving about these Felton hotels

New York City
1 review
5 of 5 stars Reviewed March 20, 2015

I was married at Fern River in August 2014. We rented 7 cabins for family and friends, and it was such a WONDERFUL experience! *Note: -- This is a long review -- I just wanted to return the favor, as it was so helpful for me to read detailed reviews when I was looking for a place* Dan and Nicole... More 

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Atascadero, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed February 17, 2015

My husband and I just stayed in Cabin #4 for the long President's Day weekend. We usually stay in #3, which is very private, since it is tucked into a corner with redwoods all around. But, this time we wanted a fireplace since it was February. Both are one bedroom units, but I think there are also some two bedroom... More 

Was this review helpful? Yes 3
Northern California
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 13, 2014

This little resort has a number of cabins on the river. I stayed in #8 after I was upgraded (originally booked #2). It was pretty nice, with a nice view of the river. It was clean and comfortable but plan on bringing everything - there were no extras (paper towels, etc). Also, everything - including most of the furniture is... More 

Was this review helpful? Yes 1
Boulevard, California
Level Contributor
75 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 6, 2014

Check in was not as warm as I'd have liked, but cottage was great. They had a guest that stayed longer that was in the cottage I had reserved, so was upgraded at no extra charge. Cottage was clean, charming and comfortable. Surroundings were great, would have loved to spent more time. May go back and stay again.

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Bemidji, Minnesota
1 review
5 of 5 stars Reviewed September 11, 2014

Everything was great, peaceful setting and great service! My daughter got married in Ben Lomand, this resort was nearby and the perfect choice. With double rooms, my mother and brother were also able to stay with us. It was a great experience.

Review collected in partnership with this hotel

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Los Angeles, California
Level Contributor
27 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 12, 2014

we actually love staying here - it's in a great location and is in a beautiful setting. Unfortunately, some of the things that people say on here are correct- the owners are absolutely the most inhospitable people one could ever encounter. The upside to this is that their daughter now seems to be taking care of a lot of the... More 

Was this review helpful? Yes 4
Yosemite National Park, California
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 9, 2014

The Fern River Resort was just what we needed for a coastal getaway. We were there in May during the week, and it was very quiet and peaceful. Our cabin was very clean and comfortable. The owners and staff were very nice and accommodating. We'll stay there again if we go back to the area, and we would recommend it... More 

Was this review helpful? Yes 1
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