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Quality Inn Fallbrook

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3135 Old Highway 395, Fallbrook, CA 92028 (Formerly La Estancia Inn)
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1 room 1 guest
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Quality Inn Fallbrook
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54 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Los Angeles, California
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Was attending a wedding in the area, but the wedding venue was booked. This was the second choice. Upon entering the room, saw numerous holes in the wall on either side of the bed. Something had obviously been removed, but no repairs made. Tried to close the curtains for privacy. Had to "clip" them shut with the clip side of... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for providing us with your feedback on your most recent experience at Quality Inn Fallbrook, and please accept our apologies for the inconvenience you encountered during your short stay. Please know that we will be working on improving our room quality and service. At this moment, we ask for your patience and cooperation while we start the renovation... More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I stayed at your hotel on 7/26/15 as i had booked a room through hotwire. Upon arrival the receptionist booked me in to a room but then realised that there was a message indicating that the card had been declined. After a few unnsucessful calls to hotwire i decided to pay the fee directly to the hotel as it was... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for providing us with your feedback and for informing us about the issues you encountered with the refund that was owed to you. Please know that once a refund is given to a credit card, it takes about 3-4 business days for a guest to see that refund on the credit card they paid the room with. Please... More 

Sacramento, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

Checked in at 11:30 at night last week (room 117) and the room was hot upon entry. Still hot at 2:00 AM because the A/C wasn't working. Lousy nights sleep. Next morning, I told "Damian" who had more facial Tats and piercings than I care to be subjected to where I spend my discretionary dollars, that I either wanted a... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Please accept our most sincere apologies for the inconvenience you encountered with both rooms that where provided to you during your stay at our Fallbrook property. At this precise moment we are working on improving where improvement is needed. We hope that in the coming year you will be able to stay with us and see all the improvement we... More 

Phoenix, Arizona
1 review
1 of 5 stars Reviewed 4 weeks ago

Very disappointed with this property. My wife and I and our best friends stayed this past weekend and had a terrible stay. The ONLY thing I can say that is positive is that I went to visit my son who is on base and the property was relatively close... that's it. Now, the rest of the story. We arrived late... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

A most sincere apology is requested on behalf of the entire team at Quality Inn. And please work with us as we transition to a better Quality Inn; better service, better rooms (with a working TV and remote) and no more noisy neighbors. With new management on board, our guest service team members will be trained properly in the amount... More 

San Francisco, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

Oh my where do i start. Lobby smells probably because they have a plumbing problem. Lobby hot no air. I made a reservation stating my traveling companion could not go up stairs. They give us a room with 2 1/2 flights. I stated reservation said no stairs she said i know. Finally got room changed. Room felt dirty carpet spotted... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Please accept our apologies for all the inconveniences you encountered on your recent stay at Quality Inn Fallbrook. We are currently working on a few plans to make Quality Inn and better place for all our guest to enjoy. We just ask you for patience while we take care of all the issues at hand. We do encourage you to... More 

Blythe, California
1 review
2 of 5 stars Reviewed July 20, 2015

Driving up the hotel is actually really pretty, the lobby is very nice as well. However, the room we stayed in was not appealing what so ever. There was condiments from other people left in the room. No trash can inside the room, which was weird. There was two restaurants down the street from the hotel, both close really early.... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for taking a minute out of your busy schedule to provide us with your feedback on your recent stay at Quality Inn. Please accept our apologies for the inconvenience you encountered during your stay. We just ask for your patience in the renovation of our property, and we hope that on your next trip to the area, you... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 12, 2015

This hotel has changed hands since some of the reviews were left, which I was aware of. This is why I gave it a chance. I don't really regret doing that; the room was clean, location was good, and it wasn't overly expensive. However, there was some concern when we walked into the lobby and everything smelled musty. The rooms,... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for your feedback. We are happy to hear that you found our Fallbrook property favorably. We will take your comments of the issues found in the room to our maintenance personnel so these issues can be fixed promptly. Thank you once more for your feedback. Sincerely, Guest Relations Manager More 

Fallbrook, California
1 review
4 of 5 stars Reviewed July 9, 2015

really liked this hotel can't believe the bad reviews, spacious lots of room and a balcony for our dog outside i want to come back here again, the tv could use a little updating nice grounds to walk on neelys burgers and pala casino close by

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for the feedback you have on our Fallbrook property. Thank you for the great comment you have with our room and its amenities. We hope you were able to enjoy our free continental breakfast as well as our free parking. Yes, Quality Inn is a pet friendly property and we are located near the Pala Casino as well... More 

Temecula, California, United States
Level Contributor
3 reviews
2 of 5 stars Reviewed June 21, 2015

This hotel needs serious updating and maintenance. The carpet in our room was stained and smelled bad, the sink faucet leaked from the base while water was on and flooded the countertop, and there was a broken window in the dressing area. The solution to the broken glass was a piece of black plastic. This was a ground floor room... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you so much for bringing up the issues you encountered with your ground level room during your stay at our Quality Inn property. Please know that there are going to be many changes to our property over the next several months. We thank you for your comments because we now know were to look when we start our renovation... More 

Carlsbad, California
Level Contributor
224 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
3 of 5 stars Reviewed June 6, 2015

The Quality Inn is located on Old Highway 395 just north of highway 76 near Fallbrook. The rooms are adequate but nothing out of the ordinary. They have a buffet breakfast in the lobby which is adequate. The hotel is in a very good location if you are going to the Pala Casino and don't want to drive a long... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

At Quality Inn Fallbrook, we have the best available rates in the area. As you have stated, we are located near highways 76 and 395, and are also near the Pala Casino. Quality Inn, offers all its guests free parking, and complimentary breakfast. We look forward to your next stay at Quality Inn Fallbrook. Sincerely, Guest Relations Manager More 

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