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Quality Inn Fallbrook

3.0 of 5
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3135 Old Highway 395, Fallbrook, CA 92028 (Formerly La Estancia Inn)
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Quality Inn Fallbrook
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52 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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    (16)
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Sacramento, California
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 days ago NEW

Checked in at 11:30 at night last week (room 117) and the room was hot upon entry. Still hot at 2:00 AM because the A/C wasn't working. Lousy nights sleep. Next morning, I told "Damian" who had more facial Tats and piercings than I care to be subjected to where I spend my discretionary dollars, that I either wanted a... More 

Was this review helpful? Yes
Phoenix, Arizona
1 review
1 of 5 stars Reviewed 3 days ago NEW

Very disappointed with this property. My wife and I and our best friends stayed this past weekend and had a terrible stay. The ONLY thing I can say that is positive is that I went to visit my son who is on base and the property was relatively close... that's it. Now, the rest of the story. We arrived late... More 

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San Francisco, California
1 of 5 stars Reviewed 6 days ago NEW

Oh my where do i start. Lobby smells probably because they have a plumbing problem. Lobby hot no air. I made a reservation stating my traveling companion could not go up stairs. They give us a room with 2 1/2 flights. I stated reservation said no stairs she said i know. Finally got room changed. Room felt dirty carpet spotted... More 

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Blythe, California
1 review
2 of 5 stars Reviewed 2 weeks ago

Driving up the hotel is actually really pretty, the lobby is very nice as well. However, the room we stayed in was not appealing what so ever. There was condiments from other people left in the room. No trash can inside the room, which was weird. There was two restaurants down the street from the hotel, both close really early.... More 

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Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for taking a minute out of your busy schedule to provide us with your feedback on your recent stay at Quality Inn. Please accept our apologies for the inconvenience you encountered during your stay. We just ask for your patience in the renovation of our property, and we hope that on your next trip to the area, you... More 

Chicago, Illinois
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel has changed hands since some of the reviews were left, which I was aware of. This is why I gave it a chance. I don't really regret doing that; the room was clean, location was good, and it wasn't overly expensive. However, there was some concern when we walked into the lobby and everything smelled musty. The rooms,... More 

Was this review helpful? Yes
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for your feedback. We are happy to hear that you found our Fallbrook property favorably. We will take your comments of the issues found in the room to our maintenance personnel so these issues can be fixed promptly. Thank you once more for your feedback. Sincerely, Guest Relations Manager More 

Fallbrook, California
1 review
4 of 5 stars Reviewed 3 weeks ago

really liked this hotel can't believe the bad reviews, spacious lots of room and a balcony for our dog outside i want to come back here again, the tv could use a little updating nice grounds to walk on neelys burgers and pala casino close by

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Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for the feedback you have on our Fallbrook property. Thank you for the great comment you have with our room and its amenities. We hope you were able to enjoy our free continental breakfast as well as our free parking. Yes, Quality Inn is a pet friendly property and we are located near the Pala Casino as well... More 

Temecula, California, United States
Level Contributor
3 reviews
2 of 5 stars Reviewed June 21, 2015

This hotel needs serious updating and maintenance. The carpet in our room was stained and smelled bad, the sink faucet leaked from the base while water was on and flooded the countertop, and there was a broken window in the dressing area. The solution to the broken glass was a piece of black plastic. This was a ground floor room... More 

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Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you so much for bringing up the issues you encountered with your ground level room during your stay at our Quality Inn property. Please know that there are going to be many changes to our property over the next several months. We thank you for your comments because we now know were to look when we start our renovation... More 

Carlsbad, California
Level Contributor
221 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
3 of 5 stars Reviewed June 6, 2015

The Quality Inn is located on Old Highway 395 just north of highway 76 near Fallbrook. The rooms are adequate but nothing out of the ordinary. They have a buffet breakfast in the lobby which is adequate. The hotel is in a very good location if you are going to the Pala Casino and don't want to drive a long... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

At Quality Inn Fallbrook, we have the best available rates in the area. As you have stated, we are located near highways 76 and 395, and are also near the Pala Casino. Quality Inn, offers all its guests free parking, and complimentary breakfast. We look forward to your next stay at Quality Inn Fallbrook. Sincerely, Guest Relations Manager More 

Surprise, Arizona
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 31, 2015

We had trouble finding a room in busy Temecula and ended up booking a room at the Quality Inn in Fallbrook, about 12 miles south. This place is quite old although reasonable clean. It is located right off the 15 freeway, so there was lots of freeway noise. The air conditioner was very loud, but did cool the room. The... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for providing us with your feedback. And thank you for informing us of the issues you encountered with the room that was provided to you. We will take this issues to our maintenance personnel so that they can take care of these issues. We look forward to your next stay at Quality Inn Fallbrook. Sincerely, Guest Relations Manager More 

Ventura, CA
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed May 5, 2015

The grounds are quite nice, but the hotel is in poor repair. The air conditioning didn't work in our room, so they sent a maintenance person promptly. However, there were exposed wires (the maintenance person even suffered a mild shock while trying to unplug the unit.) The front desk graciously moved us to a suite for no extra charge, but... More 

Was this review helpful? Yes 1
Guest R, Guest Relations Manager at Quality Inn Fallbrook, responded to this review

Thank you for providing us with your feedback. And please apologies us for the issues you encountered with the rooms that were given to you. We will look into fixing those issues, and replaces those items that no longer can be fixed. All those issues you mentioned will be taken care off promptly. Please accept our apologies once again. Sincerely,... More 

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