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All 17 Fairfield hotels

Courtyard Fairfield Napa Valley Area

3.0 of 5 Hotel   |   1350 Holiday Lane, Fairfield, CA 94534
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Ranked #9 of 17 Hotels in Fairfield
A recent review
3 of 5 stars reviewed 3 weeks ago
KLR604 Wildwood, Missouri, United States
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92 reviews from our community

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    24
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    8
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wildwood, Missouri, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

They froze 2 k on my checking account with my debit card....It cost me a lot of money in bounced checks and credit issue.. Their has been a lot of maintenance issues & remodeling lately, traffic noise

Was this review helpful? Yes
PJ W, Front Office Manager at Courtyard Fairfield Napa Valley Area, responded to this review

Thank you for your survey. We appreciate you taking the time to visit and write a survey on our property. We are truly sorry your stay with us was not as smooth as we wish it would have been. Your business is very important to us and we hope you visit us in the near future. More

Avalon, California
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Had a reservation months in advance but did not have it correct and had sold out of the suites we booked. Had told us there would be a lounge to enjoy but it had just been remodeled and wouldn't be open until after we left. Some staff was good but most were adequate at best. Gym had broken equipment. Smallest... More

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Andrea R, Front Office Manager at Courtyard Fairfield Napa Valley Area, responded to this review

Thank you for your review. We are truly sorry about the state of the hotel during your stay. We have this beautiful new lobby and business center, our only wish is that you were here to enjoy it. We are exited about our new Fitness center fully equipped with free weights and cardio machines . Remodeled shortly after your visit.... More

San Diego, California
Top Contributor
52 reviews 52 reviews
12 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed July 12, 2014

If you like thread bare paper thin gauzy worn sheets, this is your hotel. The view for a platinum member was spectacular of the parking lot and back of Raley's grocery store. The restaurant and bar is under construction. The bar is in a temporary tiny room no one would want to spend time in. The restaurant is in a... More

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PJ W, Front Office Manager at Courtyard Fairfield Napa Valley Area, responded to this review

Thank you very much for your comments, we are working with our distributor on the issue with the threadbare sheets. I apologize that you were not impressed with our temporary breakfast and bar setup, but we will be reopening our lobby in september I urge you to come back and check us out it will be amazing. More

Houston, Texas
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 7, 2014

I would say this hotel is currently a 3.5. I redeemed Marriott points so I really have no legitimate complaints. The front desk staff were all friendly and most helpful. They get five stars. Also, the price was really nice... The beds were comfy and the room was large. The balcony was nice, though I didn't use it. I like... More

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PJ W, Front Office Manager at Courtyard Fairfield Napa Valley Area, responded to this review

Thank you so much for taking the time to write a review for us, we take all of the input and use it for a learning experience to better serve you in the future. You are correct we are slated for renovation in our rooms for later this year which will take care of the issues that you had, we... More

Pleasant View, Tennessee
Senior Contributor
47 reviews 47 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 6, 2014

Had a nice stay here. The staff here are excellent. The lobby was being remolded so did not stay in the lobby to long. The room was big, clean and nicely appointed. Beds are comfortable. Pool and hot tub were also nice, Towels are also provided poolside. Breakfast in available for a fee but was worth the expense. The servers... More

Was this review helpful? Yes 1
MN
Top Contributor
149 reviews 149 reviews
24 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 4, 2014

For some reason, the reviews were less than glowing on this property, and as a frequent Marriott guest, I did some online shopping to compare, then chose this because I was staying on points, and didn't expect to be in the room much anyway with Napa and Sonoma just down the road. I was coming from the San Fran Marriott... More

Was this review helpful? Yes 1
San Ramon
Senior Contributor
41 reviews 41 reviews
27 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed June 30, 2014

I am a Gold Marriott Member. That means to me over 350 nights sleeping at Marriott Hotels – almost on year of my life! I share this because I am a fan of the chain, but not a fan of this hotel. The Courtyard – Fairfield is not worth your hard earned money. The rooms are barely current, but the... More

Was this review helpful? Yes 1
PJ W, Front Office Manager at Courtyard Fairfield Napa Valley Area, responded to this review

Thank you very much for your comments, we do take all of your words to heart and will be addressing each issue with the staff. There is no excuse for the experience that you had and I would appreciate if you have the time to contact me at the hotel I would like to compensate you for it. We take... More

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 23, 2014

This hotel started life as a Holiday Inn Select and became a Courtyard in 2007. Service at front desk was great, but that was the highlight. Windows cannot be opened and air conditioners are so loud that you can't hear the TV. Had to turn it off to sleep. Rooms are narrow and difficult to get past the double beds... More

Was this review helpful? Yes 2
PJ W, Front Office Manager at Courtyard Fairfield Napa Valley Area, responded to this review

Thank you so much for your feedback and I am sorry that we did not fullfill yours or our expectations we are in the process of replacing the ptac units in the rooms which shoud alleviate the noisiness, and we are excited to be renovating the rooms later this year which should help with the other issues you encountered. I... More

Cincinnati, Ohio
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed June 18, 2014

Staff was very very nice, hotel grounds were nice and location was convenient (grocery store, restaurants and many shops nearby, only 60 minutes to downtown San Fran). The pool was very cold for June and our balcony was dissapointing. We had no balcony chairs (while other rooms did) and our balcony overlooked a roof. Outside of that, It worked for... More

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PJ W, Front Office Manager at Courtyard Fairfield Napa Valley Area, responded to this review

Thank you so much for your comments. Thank you for letting us know about the pool temperature I am going to have my maintenance staff look into that perhaps the heater is malfunctioning. Once again thank you for your comments they help us to better serve you in the future. More

San Francisco, California
Top Contributor
58 reviews 58 reviews
14 hotel reviews
110 helpful votes 110 helpful votes
3 of 5 stars Reviewed June 17, 2014

The rooms that have balconies face the freeway and are super-loud, the ones with no balconies that face the parking in the back are quieter. Same price. The walls are kind of thin. The rooms themselves are fine, clean and adequate. The pool is on the freeway-side. The pool is heated and is ok, except the hot tub is not... More

Was this review helpful? Yes
PJ W, Front Office Manager at Courtyard Fairfield Napa Valley Area, responded to this review

Thank you for your response we take all feedback very seriously and help use it to better our service to you. We look forward to seeing you again when you are in the area More

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Additional Information about Courtyard Fairfield Napa Valley Area

Address: 1350 Holiday Lane, Fairfield, CA 94534
Location: United States > California > Fairfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard Fairfield Napa Valley Area 3*
Number of rooms: 137
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Also Known As:
Courtyard Fairfield Napa Valley Area Hotel Fairfield
Fairfield Courtyard

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