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Staybridge Suites Fairfield Napa Valley Area

Certificate of Excellence
3.0 of 5
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4775 Business Center Drive, Fairfield, CA 94534
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Staybridge Suites Fairfield Napa Valley Area
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267 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, New Zealand
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We came to stay here while attending motor racing at Sonoma. As we are a bigger family of 6 we were somewhat limited as to what we could book that would fit us all in 1 room so just booked here for location and the mostly positive reviews on here. Came with low expectations but all I can say is... More 

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Illinois
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed at the Staybridge Suites for four nights while visiting San Francisco and the Napa Valley area. The room was clean and big. We had the 2 double beds /1 bedroom suite. The room had a kitchen, living area separate from the sleeping area, and a bathroom with the sink separate from the shower /toilet area. The room was... More 

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Grayling, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

As we were traveling from San Francisco to go more north, we quickly discovered that there were very few hotels that had rooms available. I found this hotel on Trip Advisor and thought it looked nice, so we called to find out that they had one room left. Luckily, we reserved it and stayed here for a night. Very nice... More 

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Grayling, Michigan
Level Contributor
188 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 1 week ago

Just passing through and found this place is a last resort very nice and clean nice pool and hot tub great place to stay in my opinion. I room had a full kitchen and a dishwasher two TVs it was quiet and I did enjoy the pool. Now we are looking forward to exploring the wine area of Napa Valley

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staybridge_fairfield, Front Office Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Pete K, Thank you very much for staying with us while passing through our area. We are thrilled that you enjoyed your stay and found all of our amenities accommodating. We look forward to welcoming you back to our hotel when you explore the Napa Valley area. Thanks again! More 

Los Angeles, California
1 review
4 of 5 stars Reviewed 2 weeks ago

I was quite impressed with their customer service. I lost some important cards (ID, credit cards, etc.) and called them immediately to have them check our room that we checked out about 2 hours before. Not even 10 minutes passed and they called back saying that they had recovered my lost items. All I had to do was drive back... More 

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staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Cyril M, Thank you for your wonderful review! Our team members are the heart of our hotel, and we are delighted that our team's fast customer service stood out for you. We will be sure to share your comments with our staff! We look forward to your next stay with us. Kind regards, Irish Kiocho Assistant General Manager More 

Sedro Woolley, Washington
Level Contributor
3 reviews
1 of 5 stars Reviewed 2 weeks ago

This hotel looked nice from the front, but was all but impressive on the inside. From the front desk service to the room, this hotel was disgusting. Our room was the 1 King bedroom on the first floor, nice in appearance but smelt of cigarettes terribly. I addressed it to the front desk and they sent a maintenance guy to... More 

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staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Steph B, Thank you so much for taking the time in writing us a review on Tripadvisor. We sincerely apologize that we were unable to give you another room of the same type as we were all booked up. We understand your frustration, and we will not attempt to excuse the mistake. We do hope that you may give... More 

Simi Valley, California
Level Contributor
128 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
2 of 5 stars Reviewed 2 weeks ago

For the amount of money paid, this place really missed the mark. First, requested a top floor room, got a middle floor room. Much smaller than the Homewood Suites. Floor in bathroom had some kind of drip stains, requested front desk clean it. Not done. First morning, no breakfast foods or coffee cream. Attendant said they were waiting for their... More 

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staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Kernvilledaddy, We are terribly sorry for the issues that you experienced. This is not the sort of experience we wish our guests to have. Your comments will be shared with our team and we appreciate you bringing this to our attention, so that we can review our procedures for found items with our team. We hope to welcome you... More 

Lake Tahoe (Nevada), Nevada
Level Contributor
144 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have yet to be disappointed by a Staybridge Suites. They are always friendly and accommodating. Our room was clean, set out of the way, and everything was updated nicely. If your looking for food it's only a short drive down the road to the west where you will find a rather large shopping center with a variety of things... More 

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staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Sapphiremoon, I am so thrilled to see your 5 star review!!! Thank you so much for sending us your love and for choosing the Staybridge Suites Fairfield! We will strive hard to keep your stay as wonderful as you are. Thank you! Looking forward to seeing you again. Warm regards, Irish Kiocho Assistant General Manager More 

Sacramento, California
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 31, 2015

First time stay. No problems with check-in/check-out. Pleasant staff. Room felt spacious. It included a full-size refrigerator and a kitchenette (stove top, counter top, sink). No problems with noise even though I was next to the elevator. There is a very nice courtyard area with BBQ and tables which makes a very relaxing place in the evening. It felt like... More 

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staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Rusty P, I am so delighted to be responding to one of our guests who have been able to write on several review sites to share how much they enjoyed our property! We are thrilled when we can consistently provide our guests the service they have come to love! Thank you so much for your recommendations, sir! We look... More 

Grants Pass, Oregon
2 reviews
1 of 5 stars Reviewed July 30, 2015

When I arrived to check-in I was told they overbooked the hotel and had no room for me. I was told they booked a room for me at another place that had a considerably lower rating which was unacceptable to me. I was given no other options. When I got back home I found that I was charged for the... More 

Was this review helpful? Yes
staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Kathy Grow, I wanted to apologize to you again for the inconvenience of not having to provide your accommodation here at the Staybridge Suites in Fairfield. I would love the opportunity to regain your faith in our hotel and would welcome the opportunity to discuss your stay in further details. Please reach out to us if you are going... More 

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