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Staybridge Suites Fairfield Napa Valley Area

Certificate of Excellence
3.0 of 5
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4775 Business Center Drive, Fairfield, CA 94534
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Staybridge Suites Fairfield Napa Valley Area
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Ranked #2 of 17 Hotels in Fairfield
Certificate of Excellence
A recent review
5 of 5 stars reviewed 1 week ago
dani w San Francisco, California
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255 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Francisco, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I came on business and the upgraded room was extremely nice and clean. Everything was perfect and the business center and lounge were very business friendly for some computer work. Location was easy to find and prices affordable. Would definitely stay again.

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Houston, Texas
2 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice new facility, indoor pool and spa, clean well managed. 30 min to start of NAPA & Silverado trail. Worth the extra drive for the money saved. Fairfield home to the Jelly Belly Plant if that is of interest to the kids. Just off Interstate 80 and quick trip to the Oakland or San Francisco Airports.

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staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Texus, Thank you for taking the time to share your experience at the Staybridge Suites Fairfield/Napa Valley Area. We are excited that you had a great time while in our care. We appreciate your kind words about our property and happy to know that you enjoyed the location and our facilities. We are thrilled to know that you will... More 

Miami, Florida
1 review
1 of 5 stars Reviewed 1 week ago

There was no safe in the room so hid my very expensive Hublot watch in my suitcase. Next day, watch was gone. Called hotel management who told me no way did any of their staff steal anything out of my room and refused to call police when I asked them to. THEY COULD NOT POSSIBLY HAVE BEEN LESS HELPFUL OR... More 

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Altadena, California, United States
Contributor
20 reviews 20 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed here for a couple of days and were introduced to the concept of "Light Touch" Housekeeping, which means that if you're staying for less than seven days, you have until 5:00 Friday afternoon to request that your room be cleaned on Saturday and Sunday. Don't request it, they don't do it. The fact that you're even required to... More 

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staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Mark S., Thank you for taking the time to share your experience at the Staybridge Suites Fairfield/Napa Valley Area. We would like to assure you that these issues are an isolated event and take your comments very seriously. Please accept my apology for not providing you with the service you deserve. Your feedback is very important to us and... More 

Coronado, CA
2 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Loved this hotel! We came to go to Napa which was about a 15 drive away! Very centrally located. The front desk staff was excellent. They upgraded us to a one bedroom suite, which was very nice! Very clean and efficient rooms! The bed was SO comfortable!!! The breakfast was very ample and the coffee was great! Would definitely recommend... More 

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staybridge_fairfield, Front Desk Supervisor at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Guest, Thank you for providing us with a 5-star review! We are so happy that you thoroughly enjoyed your stay and found your upgrade very comfortable. We can't wait to welcome you back to our hotel! More 

Top Contributor
63 reviews 63 reviews
49 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this location for 2 nights. The front desk staff were very helpful in helping us find things to do places to go eat and anything we asked them they didn't mind helping meet our needs. Also the housekeeping staff were also very kind friendly and polite. The only problem we found With this hotel is the hot... More 

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staybridge_fairfield, Front Desk Supervisor at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Guest, Thank you very much for your 5-star review! Our staff is always happy to help and assist with any request you may have. We do apologize for the hot tub not working during your stay. We hope your next visit is inconvenience-free. Thank you again! More 

Benicia, California
Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 weeks ago

1. The breakfast is too good! The platter has a lot of variety to offer. 2. The rooms are clean and equipped with microwave and fridges. 3. The sleep quality is not so good. Maybe there were really big heavy people above me, but it was horrible throughout. I couldn't get a room change even after asking several times. 4.... More 

Was this review helpful? Yes
staybridge_fairfield, Front Desk Supervisor at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Guest, Thank you for staying with us and for providing your feedback. We are so pleased you enjoyed the breakfast and found our rooms clean and well equipped. We apologize for the noisy guests and regret that we were not able to move you rooms to better accommodate your needs. We'd like to welcome you back to provide you... More 

Whittier, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2015

We got a 2 bdrm suite which was excellent for family of 4 to have separation yet family time all at once. The rooms were clean, quite, and comfortable. The only reason I do not give it a 5 star rating is because I was given a different price by over $40 dollars when I booked this hotel. My advise,... More 

Was this review helpful? Yes 1
staybridge_fairfield, Front Desk Supervisor at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Guest, Thank you for staying at the Staybridge Suites and for providing us with your feedback. We are happy you found our two bedroom suite comforting for your whole family, but would like to apologize for the discrepancy in the rate you were given. We hope you can still consider us when visiting the area and allow us to... More 

Union City, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed May 3, 2015

We had high expectations that fell FLAT! Pool and hot tub were closed the majority of our stay. The few hours it was open, it was freezing and lacking any pool towels. When I requested pool towels to the pool area it took 25 minutes. I was told that none had been washed. Finally walked (soaking wet) to my room... More 

Was this review helpful? Yes 2
staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Nancy Morgan, Thank you for your feedback. We appreciate all guest comments, both positive and constructive. While we are pleased to hear that you enjoyed our central location and cleanliness of our facility, we sincerely apologize for the lapses in service that you encountered. This is certainly not indicative of our high standards, and your feedback will be shared... More 

Senior Contributor
37 reviews 37 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 2, 2015

Located right off the Interstate on exit 41. It was perfect having a great breakfast before going to business meetings all day, then coming back to the hotel and having a decent dinner along with a drink in the evening. Co-workers that were in our meetings were jealous as they were staying in some of the other brand name hotels... More 

Was this review helpful? Yes
staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Wayne G., Thank you for choosing the Staybridge Suites Fairfield for your recent stay! We are pleased to hear that you enjoyed our central location and friendly service. We look forward to your next stay with us. Warm regards, Irish Kiocho Assistant General Manager More 

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