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Staybridge Suites Fairfield Napa Valley Area

Certificate of Excellence
3.0 of 5
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4775 Business Center Drive, Fairfield, CA 94534
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Staybridge Suites Fairfield Napa Valley Area
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Ranked #2 of 17 Hotels in Fairfield
Certificate of Excellence
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3 of 5 stars reviewed yesterday
Ruplogin Benicia, California
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249 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Benicia, California
Contributor
19 reviews 19 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed yesterday NEW

1. The breakfast is too good! The platter has a lot of variety to offer. 2. The rooms are clean and equipped with microwave and fridges. 3. The sleep quality is not so good. Maybe there were really big heavy people above me, but it was horrible throughout. I couldn't get a room change even after asking several times. 4.... More 

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Whittier, California
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

We got a 2 bdrm suite which was excellent for family of 4 to have separation yet family time all at once. The rooms were clean, quite, and comfortable. The only reason I do not give it a 5 star rating is because I was given a different price by over $40 dollars when I booked this hotel. My advise,... More 

Was this review helpful? Yes 1
Union City, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We had high expectations that fell FLAT! Pool and hot tub were closed the majority of our stay. The few hours it was open, it was freezing and lacking any pool towels. When I requested pool towels to the pool area it took 25 minutes. I was told that none had been washed. Finally walked (soaking wet) to my room... More 

Was this review helpful? Yes 2
staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Nancy Morgan, Thank you for your feedback. We appreciate all guest comments, both positive and constructive. While we are pleased to hear that you enjoyed our central location and cleanliness of our facility, we sincerely apologize for the lapses in service that you encountered. This is certainly not indicative of our high standards, and your feedback will be shared... More 

Senior Contributor
37 reviews 37 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located right off the Interstate on exit 41. It was perfect having a great breakfast before going to business meetings all day, then coming back to the hotel and having a decent dinner along with a drink in the evening. Co-workers that were in our meetings were jealous as they were staying in some of the other brand name hotels... More 

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staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Wayne G., Thank you for choosing the Staybridge Suites Fairfield for your recent stay! We are pleased to hear that you enjoyed our central location and friendly service. We look forward to your next stay with us. Warm regards, Irish Kiocho Assistant General Manager More 

Wilmington, North Carolina
Top Contributor
57 reviews 57 reviews
11 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed April 6, 2015 via mobile

i had stayed next door at the Homewood Suites in the past but I read the recent reviews on Trip Advisor and decided to stay here. The rooms are very nice, clean and well kept. The beds were comfortable and slept well on them. The rooms were quiet. Breakfast was very god also with a good selection. It is good... More 

Was this review helpful? Yes 1
staybridge_fairfield, Front Office Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Wayne K., Thank you so much for your wonderful review and recommendations. It is such a pleasure to hear that you enjoyed your stay and we certainly can't wait to welcoming you back at the Staybridge Suites Fairfield! Warm regards, Irish Kiocho Director of Operations More 

Dayton
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 26, 2015

We stayed in 3 separate rooms over a 10 period; 2 bdrm suite, 1 bdrm suite & a 1 bdrm business suite. All had same nice decor & finishes and were roomy. Each room could use a little maintenance (1 cracked sink, 1 loose trim kit plate, and 1 thermostat wasn't working properly), but overall pretty nice. Beds are a... More 

Was this review helpful? Yes 2
staybridge_fairfield, Front Office Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Guinessbaker, Thank you so much for your 5-star review of Staybridge Suites Fairfield It is such a pleasure to hear that we met your expectations and offered you a memorable stay. I'm thrilled that you enjoyed everything from the well-appointed accommodations to the amenities and service you received from our staff. We appreciate the feedback and hopefully we will... More 

San Jose, California
Contributor
11 reviews 11 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed February 15, 2015

Staybridge Suites reminds me of Residence Inn by Marriott in terms of room layout and hotel offerings. After this stay, I think I will stick with Residence Inn for extended stay hotels. The hotel is located about 15 minutes from downtown Napa, and in an area surrounded by business parks. There was a plaza down the street with a grocery... More 

Was this review helpful? Yes 2
staybridge_fairfield, Front Office Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Guest, Thank you so much for taking the time in writing us your feedback. I appreciate all comments, both positive and constructive. We are honored to be your hotel of choice in Fairfield/Napa Valley area but I sincerely apologize for the lapses in service that you have experienced. I agree that this is not acceptable, and I will be... More 

Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 1, 2015 via mobile

Overall a great stay. Great continental breakfast. Indoor pool and hot tub my kids loved (we came in January). Kudos to Karen at front desk for along why we were there (my sons bday) and after telling her, having her ask which of my kids bday it was, and then wishing him a happy bday. Will stay again anytime in... More 

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staybridge_fairfield, Front Office Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Jason I, Thank you very much for the 5 star review. We are so glad that one of our team members was able to make your experience at the Staybridge Suites memorable. I will definitely give Karen a kudos for doing a wonderful job in making your stay remarkable. Thank you so much for staying with us and we... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed January 17, 2015

I am rather a hotel snob,which is why I try to stay with national chains, like IHG. I had visited a Staybridge last summer in Wisconsin and was very impressed. So I booked the Fairfield Staybridge because I had a continuing ed. class at the nearby Univ. of Phoenix. First let me say that the front desk personnel were very... More 

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staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Robin Wilson, We appreciate you staying at our hotel and thank you for writing your review. Please accept my apologies for the issues that you have experienced. We take all the feedback seriously and we will discuss your review with our team to make sure that we are doing everything possible to please each of our guests. We hope... More 

Louisville, Kentucky
1 review
5 of 5 stars Reviewed January 13, 2015

We stayed at this location while exploring Napa Valley. We drove to different wineries and this was a nice central location. Very clean. with large rooms. We loved it here. Hope to go back soon. We loved having breakfast before heading out for the day. We drove in from visiting in San Francisco and it was not a bad drive... More 

Was this review helpful? Yes
staybridge_fairfield, Manager at Staybridge Suites Fairfield Napa Valley Area, responded to this review

Dear Sherri H, Thank you so much for writing us a great review! I am so glad that you enjoyed the accommodations at the Staybridge Suites Fairfield. We are so excited that we were able to meet your needs. Again, thank you very much and we will be looking forward to your next visit! More 

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