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Homewood Suites Fairfield - Napa Valley Area

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4755 Business Center Drive, Fairfield, CA 94534
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1 room 1 guest
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Homewood Suites Fairfield - Napa Valley Area
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279 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (279)
  • Mar-May only
    (58)
  • Jun-Aug only
    (91)
  • Sep-Nov only
    (83)
  • Dec-Feb only
    (47)
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1 review
5 of 5 stars Reviewed 2 days ago NEW

Extremely nice staff and very clean rooms. They went above and beyond to fix any problems. The rooms were very spacious and well set up. I would stay here again and recommend it to my friends. The only downside is they no longer allow pets. Luckily I didn't have mine at the time. But I know for future reference.

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Napa Valley
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I am a Travel Consultant and I booked one of my clients at this hotel. Here is what they had to say: However, the customer service for the breakfast, cleaning, replenishing items was not good at all. We tried using the jacuzzi, we had to go to the hotel next door, which wasn't a problem, but the water wasn't even... More 

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hwsoakff, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review

Dear Valued Guest Thank you for taking the time to write your review.We are sorry your experience while staying with us was not up t standard. We do take your observations as an opportunity for more training and a way to elevate service. We encourage you to return and see our improvements and how we have grown. More 

fairfield, United States
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

I booked this hotel because it was close to home, we were having a heat wave and my air conditioning had gone out. About 20 min after checking in the phone rang, it was the front desk calling to see if everything was acceptable, if we were happy with the room and if there was anything we needed. I rarely... More 

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pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review

Thank You Lyn! Great big thank you for taking the time to write us such a wonderful review. We are very happy you had a great stay and so look forward to your next visit and will continue to ensure all your stays are memorable. Once again thank you and have a terrific summer More 

Abbotsford, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago

A great place for a home base when visiting Napa with young children. The room was clean and the suite with a full kitchen is perfect for families. Staff was friendly and service was good. Excellent value overall.

Review collected in partnership with Homewood Suites by Hilton

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pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review

Dear Family, Thank you for taking the time to give Homewood Suites Fairfield such a great review. We are quite elated that we were able to make your stay so memorable. We look forward to your next visit. Have a great summer... More 

Stockton, California
1 review
1 of 5 stars Reviewed July 23, 2015

If I could give this place a ZERO, I would. I called to confirm my reservation that I had made a month ago, and was told I wasn't in their system and unfortunately there were no more rooms available for the weekend. I even spelled out my name for her to check! Still nothing under my name and she seemed... More 

Was this review helpful? Yes
pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review

Dear Valued Guest, I am so sorry that this has happened to you. We at Homewood Suites Fairfield ,do take pride in our great Customer Service and doe apologize that you were not able to experience this. We will certainly use this opportunity to retrain our staff on your observation to ensure that there will be no future reoccurrences .... More 

San Jose
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 20, 2015

I really liked this place. All of the rooms are suites and they had great customer service. Check in was easy and they have complimentary laundry (bring your own soap) and breakfast and during the week they even have dinner. We spent the weekend exploring Napa and thus hotel is only 20 minutes away. It felt closer than many of... More 

Was this review helpful? Yes
pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review

Hello from Homewood Fairfield. We are so happy we were able to facilitate such a great stay for you and your family. We would like to thank you for taking the time to write such a great review of your stay and look forward to your next visit. More 

NYC
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed July 13, 2015

Stayed here 1 night on our way to Napa. Checking was great, service was good. Some pros and Cons below: Pros: Location - you aren't too far from Napa so if you are looking for a place to stay before a day trip this will work fine for you. Cleanliness - room and facility were clean and orderly Breakfast -... More 

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pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review

Valued Guest, The staff and I are truly happy you had such a wonderful stay and took the time to writ such a rave review. We thank you and hope that all your stays with us here at Homewood suites Fairfield/Napa, will always be "easy" effortless and impressive. We wish for you a great summer! More 

Sacramento, United States
1 review
4 of 5 stars Reviewed July 7, 2015

Front desk clerk, "Queen", was very pleasant and welcoming. Room was clean and modern, but probably more suited for one person rather than two (especially for getting ready). Still liked the room, though. Breakfast was very tasty and had a decent variety of hot and cold food. Checkout was simple--just left the room keys in the room and leave (since... More 

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review

Dear Valued Guests, The staff and management do thank you for you wonderful review. We thank you for taking the time to recognize what we do and strive to do. We look forward to your next visit and will continue to ensure good service and high standards. Have a great summer More 

Bradenton, Florida
Level Contributor
65 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed July 5, 2015

This is a quiet hotel, yet conveniently located just off the highway. It seems be going through some changes, which will hopefully bring it up to Hilton standards. The pool is under construction and therefore unavailable, but the hotel has arranged to enable guests to use the one at the hotel next door. The front desk service was pleasant and... More 

Was this review helpful? Yes
pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review

Dear AvaE27, Thank you for taking the time to write Homewood Suites Fairfield a review. We are glad you have recognized our great service .However, we are sorry the bed was not as you wished. We do take your observations seriously and hope on your next visit your review will be great all around. Once again thank you and look... More 

Tucson, Arizona
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 2, 2015

The hotel suite was large & quite and the kitchen was a big bonus. I found the bed to be just the right touch of firmness and softness for a great night's sleep. The breakfast has an incredible assortment of items and the staff does an wonderful job of keeping it stocked.

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
pmvewright, General Manager at Homewood Suites Fairfield - Napa Valley Area, responded to this review

Dear valued Guest We are so thankful to you for taking the time to write such a rave review. Most of all we are elated that we afforded you "the perfect stay" We so look forward to your next visit and to a perfect stay every visit. More 

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