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All 17 Fairfield hotels

Extended Stay America - Fairfield - Napa Valley

2.0 of 5 Hotel   |   1019 Oliver Road, Fairfield, CA 94534
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48%
Ranked #10 of 17 hotels in Fairfield
A recent review
5 of 5 stars reviewed 2 weeks ago
Wade L Coeur d'Alene, Idaho
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  • Reviews (39)
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39 people have reviewed this hotel

Traveler rating
    10
    9
    3
    5
    12
See reviews for
4
7
4
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • Any
English first
Coeur d'Alene, Idaho
1 review
5 of 5 stars Reviewed 2 weeks ago

Look, if you want luxury, go pay for it and stay at the Hilton or Sheraton. Here you get a good place for a great price. The place is clean and comfortable. Having had to stay here for 6 weeks, I needed a place that was affordable. I got this place for less per night than I could get a... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

After being evacuated from home due to Pope Valley Fire, we've felt relief to find a good, clean room with plenty of hot water, and a good working air conditioner. Thank you Brianna for your professionalism and kindness!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for taking the time to review your stay with us. It gives me much pleasure to read about the kind and professional service you received from our front desk staff. Your feedback is greatly appreciated, as we strive to provide all of our guests with a home away from home experience. I do hope that you will return... More

Chowchilla, California
1 review
1 of 5 stars Reviewed June 3, 2014

Originally this was planned to be a business trip. But circumstances changed and I attempted to cancel my reservation. The reservation clerk said that I was prepaid and could not cancel - so rather than forfeit, we changed this to a mini-vacation. When we got there we were told that there was no record of payment. Further, the check in... More

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Berkeley, California
1 review
4 of 5 stars Reviewed May 31, 2014

I had doubts about staying here after reading bad reviews but took a chance; this is one of the properties that has been recently remodeled. I was pleasantly surprised and satisfied with my stay--from timely check in, clean quiet room, great new flat screen Tv, efficient, pleasant, and helpful staff. This is a no frills hotel----no pool, spa, lounge, or... More

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San Jose, California
1 review
1 of 5 stars Reviewed March 15, 2014

Ceiling tile missing throughout hallways, with wires exposed Broken toilet handle did not allow flushing Telephone did not work could not call front desk for help' Dogs in various rooms barking for hours on end No Hot Water to take a shower even at 5:30 am Transient/Homeless hanging out at entrances

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Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Barbara - Thank you for taking the time to write a review of our hotel. I apologize that the condition of our hotel did not meet your expectations. In response to your feedback, I will be meeting with our maintenance team to ensure these issues are properly addressed. As well, I am sorry to hear that you experienced issues with... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 1, 2013

Motel 6 in Weed, CA with homeless people and protitutes hanging out in the courtyard was our previous worst experience (car broke down and only room available). We actually purchased this room through Priceline, but they obviously don't verify their star ratings. The bed was like sleeping on a hard park bench surrounded by chain smokers. The person that lived... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for reviewing your experience with our hotel. We apologize for the discomfort you've experienced during your stay being the bed comfort, cleanliness, and smoke environment you've encountered. We will be more diligent and thorough in inspecting the cleanliness of rooms before guest check-in. Your remarks will reiterated to the staff and handled accordingly. We hope to be of... More

Chino Hills, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 30, 2013 via mobile

First of all, we pre-paid for a room w/ a king size bed, & were given a room w/ a queen size bed without being told on checking in. Dirty hallway & room carpets. Bed was very hard. Hallways smelled. Kitchinette only had 1 boiler for cooking & kitchen plumbing sounded like someone was drilling when water was turned on.... More

Was this review helpful? Yes 1
San Jose, California
1 review
5 of 5 stars Reviewed September 16, 2013

I am a frequent traveler who spends most of my stays at The Four Seasons, Hilton and The Marriott. Due to my purchase of a new home I was in a situation where I needed to stay for an extended period. From the Management to the custodian the service was excellent. I would recommend this hotel to anyone travelling in... More

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Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for taking the time to complete a review of your stay. It gives me great satisfaction hearing such positive remarks in regards to your experience with our staff. I will be sure to past your remarks on to Tina, Luz, Brianna, Diana, Sharon, Allen and Dominic. Your kind words will definitely be reiterated among the staff. Congratulations on... More

San Jose
1 review
2 of 5 stars Reviewed August 23, 2013

The front desk services was not helpful. We reserved a room with two queens, arrived on time and then they said all that was left was a single king. This was not what we needed for our family. The front desk's solutions was to have us push the awkward roll-away mattress back to the room ourselves. The hair dryer made... More

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Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for taking the time to address your issues during your stay with us. It is unfortunate you had a negative experience with being given the incorrect room type you reserved as well as the odor in room and poor functioning of the hair dryer. Unfortunately we do experience oversold situations where room types reserved are not available, I... More

Victoria, British Columbia, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 27, 2013

This was a fantastic hotel for me. met all my needs and was nice and affordable. If you have been looking at these review like I had before I booked here you will have noticed a trend. Lots of poor reviews and then increasingly bad ones. This is a good place to stay and all the bad reviews just means... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Aaron - Thank you for taking the time to do a review about our hotel. I am so glad that you enjoyed your room and our location. As well, I appreciate you touting our hotel - the staff and I are very proud of our property; it is very rewarding to know that our hard work is paying off! Thank... More

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Additional Information about Extended Stay America - Fairfield - Napa Valley

Address: 1019 Oliver Road, Fairfield, CA 94534
Phone Number:
Location: United States > California > Fairfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Fairfield - Napa Valley 2*
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Also Known As:
Extended Stay Fairfield
Extended Stay America Fairfield
Fairfield Extended Stay

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Amenities

Free Parking Wheelchair access
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