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All 17 Fairfield hotels

Extended Stay America - Fairfield - Napa Valley

2.0 of 5 Hotel   |   1019 Oliver Road, Fairfield, CA 94534
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Ranked #12 of 17 Hotels in Fairfield
A recent review
5 of 5 stars reviewed 6 days ago
Danfliller
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42 reviews from our community

Traveler rating
    11
    9
    3
    5
    14
See reviews for
4
8
4
14
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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1 review
1 of 5 stars Reviewed 3 days ago NEW via mobile

Wanted to check it at 2 so I called the hotel in the am and they told me I couldn't check in until 3. Got there at 3 and they were having a Christmas party for the staff and they told me the room wasn't goin to be ready until 5. I had to call the head office to complain... More 

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2 reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

The rooms are clean and big with a kitchen for long term stays. The entire staff is friendly and helpfull. I stayed here for 3 months and have not had any issues. Next time in Fairfield you can find me here.

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Huntington Beach, California, United States
1 review
1 of 5 stars Reviewed 2 weeks ago

I should have heeded the low scores on Trip Advisor. Staff unfriendly on check in and gave us a room that had an unbearable cat urine smell. They knew something was wrong, because the room was made up and they had the windows wide open to try and air it out (December). Schlepping our luggage back down to the desk... More 

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Coeur d'Alene, Idaho
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 15, 2014

Look, if you want luxury, go pay for it and stay at the Hilton or Sheraton. Here you get a good place for a great price. The place is clean and comfortable. Having had to stay here for 6 weeks, I needed a place that was affordable. I got this place for less per night than I could get a... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 6, 2014 via mobile

After being evacuated from home due to Pope Valley Fire, we've felt relief to find a good, clean room with plenty of hot water, and a good working air conditioner. Thank you Brianna for your professionalism and kindness!

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for taking the time to review your stay with us. It gives me much pleasure to read about the kind and professional service you received from our front desk staff. Your feedback is greatly appreciated, as we strive to provide all of our guests with a home away from home experience. I do hope that you will return... More 

Chowchilla, California
1 review
1 of 5 stars Reviewed June 3, 2014

Originally this was planned to be a business trip. But circumstances changed and I attempted to cancel my reservation. The reservation clerk said that I was prepaid and could not cancel - so rather than forfeit, we changed this to a mini-vacation. When we got there we were told that there was no record of payment. Further, the check in... More 

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Berkeley, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2014

I had doubts about staying here after reading bad reviews but took a chance; this is one of the properties that has been recently remodeled. I was pleasantly surprised and satisfied with my stay--from timely check in, clean quiet room, great new flat screen Tv, efficient, pleasant, and helpful staff. This is a no frills hotel----no pool, spa, lounge, or... More 

Was this review helpful? Yes 2
San Jose, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed March 15, 2014

Ceiling tile missing throughout hallways, with wires exposed Broken toilet handle did not allow flushing Telephone did not work could not call front desk for help' Dogs in various rooms barking for hours on end No Hot Water to take a shower even at 5:30 am Transient/Homeless hanging out at entrances

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Barbara - Thank you for taking the time to write a review of our hotel. I apologize that the condition of our hotel did not meet your expectations. In response to your feedback, I will be meeting with our maintenance team to ensure these issues are properly addressed. As well, I am sorry to hear that you experienced issues with... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 1, 2013

Motel 6 in Weed, CA with homeless people and protitutes hanging out in the courtyard was our previous worst experience (car broke down and only room available). We actually purchased this room through Priceline, but they obviously don't verify their star ratings. The bed was like sleeping on a hard park bench surrounded by chain smokers. The person that lived... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Fairfield - Napa Valley, responded to this review

Thank you for reviewing your experience with our hotel. We apologize for the discomfort you've experienced during your stay being the bed comfort, cleanliness, and smoke environment you've encountered. We will be more diligent and thorough in inspecting the cleanliness of rooms before guest check-in. Your remarks will reiterated to the staff and handled accordingly. We hope to be of... More 

Chino Hills, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 30, 2013 via mobile

First of all, we pre-paid for a room w/ a king size bed, & were given a room w/ a queen size bed without being told on checking in. Dirty hallway & room carpets. Bed was very hard. Hallways smelled. Kitchinette only had 1 boiler for cooking & kitchen plumbing sounded like someone was drilling when water was turned on.... More 

Was this review helpful? Yes 1
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Additional Information about Extended Stay America - Fairfield - Napa Valley

Address: 1019 Oliver Road, Fairfield, CA 94534
Phone Number:
Location: United States > California > Fairfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Fairfield - Napa Valley 2*
Number of rooms: 1
Reservation Options:
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Also Known As:
Extended Stay Fairfield
Extended Stay America Fairfield
Fairfield Extended Stay

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