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Hilton Garden Inn Fairfield

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2200 Gateway Court, Fairfield, CA 94533
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Hilton Garden Inn Fairfield
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303 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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5 of 5 stars Reviewed yesterday NEW

Room was clean and in great cond, bed was comfortable, staff was spot on. It was located near many many amenities, central to everywhere we wanted to go, there was a bit of traffic noise, but not so loud that it was annoying, all the guest were quiet, which is rare. We will defiantly use this and other Hilton chains... More 

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Scottsdale, United States
3 of 5 stars Reviewed yesterday NEW

Found the hotel through tripadvisor. It is easy to get to from the freeway. The freeway was however outside our window. Nothing but a parking lot separating us from it. The noise level was not bad at all though considering. Place was clean. Easy to check in. Close to restaurants and shopping. I would stay there again.

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Santa Barbara, California
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 1 week ago

It's hard for one Hilton Garden Inn to differentiate itself from the HGI down the street. See one, you probably see them all. So much of the satisfaction needs to come from the staff -- one of the only variables. This HGI has the friendliest staff around! Housekeeping, restaurant area, check-in (Joe, who was on duty when we arrived should... More 

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Raleigh, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

I emailed John McKaig to give accolades to two staff members in Sacramento. Keith Krikava (manager) and Christy who is a member of the wait staff in the buffet area -- both were amazing. Although I did not get their names...the front staff was terrific as well.

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Flagstaff, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

All about this hotel was Great. Location, Amenities and Customer service were all above Par. I would really be returning to stay here next time I am in Napa. Location is centrally located. Close to restaurants, Mall and Movie theater. Napa and San Francisco is just a few minutes drive. Everybody in the hotel is friendly and hospitable.

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Banning, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

The property is located in a convenient area adjacent the freeway and a major shopping area. Staff was courteous, and the property was well kept. The pool area is close by to most rooms and is open from 7am-10pm. Our room was close to the gym, so we could hear the late night workouts of the motivated treadmill runners. We... More 

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Fairfield, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

This was the most disappointing HGI I have stayed. Check-in was slow at 5pm and the key access to the fitness center did not work. When I asked the front desk and was told to try my access card at the business center which worked. The front desk then said he has reported the faulty door issue at the fitness... More 

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Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

I want to thank you for taking the time to review our hotel as it allows us to reflect and to better train our staff to handle these types of critical situations. I sincerely feel terrible that such a stay occurred at our hotel and I'd like to make good on our HGI's Brand Promise. If you could please give... More 

Marietta, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2015

My friend and I attended the Brian Culbertson Jazz Festival in Napa Valley. The HGI was one of the most reasonable priced hotel available in the area. They are located in a mall area that provided great access to restaurants. Our room was clean and comfortable. One incident with the tub and it was corrected with a phone call. Everyone... More 

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Conway, Arkansas
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 28, 2015

I was traveling from the Pacific Northwest to Monterey CA, and stopped in Fairfield CA to visit with friends. It was Father's Day weekend and traffic was pretty heavy on Friday afternoon. I was almost afraid I would not find a hotel room at a reasonable price. I decided to stop at the Hilton Garden Inn and was pleasantly surprised.... More 

Review collected in partnership with Hilton Garden Inn

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Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

We're so happy to read that you enjoyed your stay and we hope your PNW/California vacation was unforgettable! When you come back to our hotel next, it is likely that we'll be fully renovated; we look forward to assigning you to one of our brand new rooms! Safe travels! More 

Fairfield, United States
1 review
2 of 5 stars Reviewed June 27, 2015

For the price, this hotel needs a serious cleaning and updating! The furnishing in the lobby are filthy. The carpets in the hallways are stretched and warbled. Unsatisfactory! I hope my company never chooses this site for a meeting again.

Review collected in partnership with Hilton Garden Inn

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Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

I am very sorry to hear of your disappointment. I do hope your company chooses us in the future as we are undergoing a full renovation of the hotel. Unfortunately, one of the final touches to the hotel will admittedly occur in the hallways of the hotel but we will soon be unveiling brand-new carpet. Please contact me directly so... More 

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