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Hilton Garden Inn Fairfield

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2200 Gateway Court, Fairfield, CA 94533
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Hilton Garden Inn Fairfield
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355 Reviews from our TripAdvisor Community

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Fairfield, CA, United States
1 review
4 of 5 stars Reviewed 1 week ago

The elevators seem quite noisy and the roof in the dining area leaks when it rains. Luckily, the rains are infrequent. The staff is nice, and the rooms are well maintained. There is no in-room safe to lock up a computer. This puzzles me since they seem to cater to business travelers. The breakfast is not free. There are many... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank James B
Littleton, Colorado
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Came to Fairfield for a some business and a trade show. This property was everything I expected that it should be. Perfectly clean rooms, a friendly, knowledgeable staff, and good food, cooked correctly to order. Would absolutely recommend this family friendly property for work or play.

Helpful?
Thank Mike T
Bali, Indonesia
1 review
5 of 5 stars Reviewed 2 weeks ago

I planned a wedding in Napa last summer, and had to book a large block of rooms for my entire extended family to stay (17 to be exact). We picked the Hilton Garden Inn because of the positive reviews about the property, the convenient location, and the great value. The head of sales for the hotel, Joshua Moore, helped us... More 

Helpful?
Thank jessicasdf
Ensenada, Mexico
2 reviews
5 of 5 stars Reviewed 3 weeks ago

Great, quiet and clean hotel. 1 night for business and I had a great rest. Breakfast and coffee are tasty too.The shopping center nearby is a great option for a walk. I could connect to Sacramento Airport on time.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Roberto R
San Francisco
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015

We weren't honestly expecting a lot on our quick stop on the way to Route 5 North, so it was a pleasant surprise to find such a nice motel at a good price. Room was fine, staff was exceptionally friendly.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Presidian
DENVER, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 31, 2015

I strongly recommend this hotel, all staff member were professional, polite, and offered phenomenal service. The room was cozy, and had a nice view of the mountains. I really enjoyed my morning coffee with this gorgeous view. I encourage you to stay here and experience a relaxing stay!!!

Review collected in partnership with Hilton Garden Inn

Helpful?
1 Thank Veronica A
Santa Rosa, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed December 22, 2015

breakfast so-so...watch out for check in depending on who it is,,,you may want to check yourself in. otherwise clean...mostly friendly and convenient. pricing should include breakfast considering it's a turn and burn breakfast as far as the preparation.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank eric cheryl N
1 review
5 of 5 stars Reviewed December 19, 2015 via mobile

My wife (fiancé at the time) and I met Joshua about a year ago when we were looking at hotels for people to stay at for our upcoming wedding. We were across the street from this hotel at the time and decided to look into maybe giving this facility our business. After talking to Joshua, we decided to use this... More 

Helpful?
Thank Amir A
Hong Kong Region, China
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 16, 2015

Top Notch Service! For someone who is on the road f 200+ days a year it was always nice to come back to this hotel after a long day of work. Happy Holidays to Josh, Gene, Chrissy and the rest of the Hilton Garden Inn.

Helpful?
Thank Terry N
Fairfield, California
1 review
1 of 5 stars Reviewed December 2, 2015

My apologies to HGI's, but this facility in Fairfield is totally sub par. The sales director Joshua Moore needs to be fired. He BOLDLY lied and will charge your credit card additional charges ( $150 smoking charge ) for carrying your medicinal cannabis into the room with you. I was OUTSIDE at 7:30 am smoking in the cold, I told... More 

Helpful?
Thank upset v
Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

For me, it is immaterial how the room came to smell like marijuana. I cannot re-sell a room that carries such an odor. I apologize that you were displeased with me over the fee, but we were simply following hotel policy. As a note, both charges were refunded the same evening. More 

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