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Hilton Garden Inn Fairfield

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2200 Gateway Court, Fairfield, CA 94533
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Hilton Garden Inn Fairfield
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295 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
  • All months
    (295)
  • Mar-May only
    (76)
  • Jun-Aug only
    (98)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (50)
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Marietta, Georgia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

My friend and I attended the Brian Culbertson Jazz Festival in Napa Valley. The HGI was one of the most reasonable priced hotel available in the area. They are located in a mall area that provided great access to restaurants. Our room was clean and comfortable. One incident with the tub and it was corrected with a phone call. Everyone... More 

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Conway, Arkansas
Level Contributor
59 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I was traveling from the Pacific Northwest to Monterey CA, and stopped in Fairfield CA to visit with friends. It was Father's Day weekend and traffic was pretty heavy on Friday afternoon. I was almost afraid I would not find a hotel room at a reasonable price. I decided to stop at the Hilton Garden Inn and was pleasantly surprised.... More 

Review collected in partnership with Hilton Garden Inn

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Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

We're so happy to read that you enjoyed your stay and we hope your PNW/California vacation was unforgettable! When you come back to our hotel next, it is likely that we'll be fully renovated; we look forward to assigning you to one of our brand new rooms! Safe travels! More 

Fairfield, United States
1 review
2 of 5 stars Reviewed 1 week ago

For the price, this hotel needs a serious cleaning and updating! The furnishing in the lobby are filthy. The carpets in the hallways are stretched and warbled. Unsatisfactory! I hope my company never chooses this site for a meeting again.

Review collected in partnership with Hilton Garden Inn

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Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

I am very sorry to hear of your disappointment. I do hope your company chooses us in the future as we are undergoing a full renovation of the hotel. Unfortunately, one of the final touches to the hotel will admittedly occur in the hallways of the hotel but we will soon be unveiling brand-new carpet. Please contact me directly so... More 

Fishers, Indiana
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Nice hotel, rooms little outdated but overall clean. Great staff, nice pool area and close to shopping and dining. Was there for business travel so wasn't able to get out an enjoy much. Definitely would stay here again!

Was this review helpful? Yes 1
Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

Jennifer, I'm so happy to know you enjoyed your stay at our hotel and am glad to hear you'll be back in the future. We are currently renovating the hotel bit by bit but will unveiling brand-new guest rooms by the end of 2015. I look forward to ensuring your future stays are even better than the previous one; please... More 

Fairfield, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The staff was wonderful. Very accommodating. The food was excellent. Rooms were clean and spacious. It's across the street from the mall, movie theater and restaurants. Security was questionable. My brother in law's truck door lock was popped out in the parking lot sometime between 6pm-12am.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

Karene, It was wonderful meeting you prior to the reception and I want to thank you so much for staying with us. As mentioned, if you need absolutely anything going forward, please let me know and I'd love to help you and your wonderful family. Safe travels! More 

Fort Washington, Pennsylvania
Level Contributor
334 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There are so many options for lodging, dining, and shopping in this area, this is a cut above most all lodging. As such, it is almost always sold out when I am in the area. You can walk to many restaurants and other shipping, easy access to I-80, and only 15-20 minutes to Napa area. Good value as it is... More 

Was this review helpful? Yes 1
Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

I'm always thrilled to receive such glowing reviews from seasoned travelers so I just want to thank you for taking time from your day to review our hotel. Please don't hesitate to call me if you need any assistance with rooms in the future. Safe travels! More 

Lake Tahoe (California), California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

On a weekend vacation with the family and found this hotel not to far from Six Flags Discovery Kingdom. So glad we did! The room was clean and well kept, the towels were fluffy, the bedding comfortable, the pool and hot tub were great (nothing above and beyond as far as decor) and open to a decent time (10 p).... More 

Was this review helpful? Yes 1
phoenix
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I had issues with needing to change reservations last minute and they were so accommodating with this. No problem or fees whatsoever. The staff were nothing but helpful, happy and polite! I would recommend this property always. Near Napa and easy access to shopping. The rooms were clean and very nice. The price was extremely reasonable. A personal thank you... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Oakland, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The rooms are clean and comfortable. The front desk staff was very friendly and efficient. The morning staff for breakfast were fantastic. It was convenient for our stay since we were doing a short tasting in the Napa Valley and did not want to stay in there. This hotel was convenient and not far for us to travel to. The... More 

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Denver, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is excellent regarding the staff and service. Rooms are clean and the food in the resturant is top notch. I would recommend this hotel to anyone who needs to stay in the area. The only downside is that the fitness center is small compared to the size of the hotel. The area around the hotel has many resturants... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
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