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Hilton Garden Inn Fairfield

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2200 Gateway Court, Fairfield, CA 94533
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Best prices for: 1 room 1 guest
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Hilton Garden Inn Fairfield
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280 Reviews from our TripAdvisor Community

Traveler rating
    150
    76
    29
    13
    12
See reviews for
59
45
21
112
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Fairfield, California
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great stay! Rooms are nice but customer service was great, thanks Josh. The restaurants and bar had a nice variety of offerings, rooms were spacious and clean. I attended for a work conference and the facilities were very nice. I would stay again.

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1 review
2 of 5 stars Reviewed 5 days ago NEW

Upon first entry into my second floor room, I noticed a stale under-arm-like smell. Most unpleasant. Even after opening the window and turning on room fan, I couldn't get rid of the room odor. During my five-night stay, housekeeping failed to service my room two days and both times I complained since I was out of my room early am... More 

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Knoxville, TN, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great location with helpful and friendly staff. Shopping and many choices of dinning all within walking distance of the hotel. Easy access to the Interstate and other roads that feed the city. The food in the restaurant is good and the atmosphere is friendly. Would recommend anyone traveling thru this area to stay here.

Review collected in partnership with Hilton Garden Inn

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Plainfield, Indiana
Contributor
15 reviews 15 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a nice hotel in Fairfield, right off the highway. There are several restaurants within walking distance, Panera, Chevy's, Red Lobster, etc. The hotel has a small bar and restaurant. The restaurant has a nice cook-to-order breakfast in the mornings for $12. While I was there, they were updating the flooring in the main lobby. Overall a decent place... More 

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Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

Thank you so much for taking the time to review our hotel! We're elated to hear that you enjoyed your stay. We're 99% complete with the lobby tilework and look forward to unveiling the remaining updates. If you're in the Bay Area again, we'd love to have you back! Have a great week! More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

only stayed one night, and everything was clean and the staff was very nice and helpful. Definitely would come back! There's a really nice restaurant inside and a lounge (which is convenient for younger crowds!

Was this review helpful? Yes 1
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

As soon as we walked in the front desk was nothing but helpful. They provided us with information and cards for wineries in the area and were nothing but polite when we experienced some issues with the card used to book the room. The hotel property and room were clean and very well kept. Would recommend to others and stay... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

First off the staff was very friendly and helpful! The room was extremely clean and really comfortable. And the hotel is conveniently located near a lot of restaurants and stores. I would definitely stay here again next time I pass through Fairfield!

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San Francisco, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Words cannot express my disappointment! Communications very poor and executiion of service very poor. I/we are still trying to overcome our overall disappointment. Food and service was terrible. Short staff result in poor service.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Joshua M, Director of Sales at Hilton Garden Inn Fairfield, responded to this review

It's with great sadness that I hear that you did not enjoy your catered event. I know that staff organizers and host/hostess employees felt that the event went well. I know we have resolved the issue internally with you but I wanted to respond individually to the hotel review as well. I always want clients to feel they received value... More 

Tigard, Oregon
Top Contributor
420 reviews 420 reviews
88 hotel reviews
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although we have stayed here every year when we are in the area, this time the service was above & beyond. In one of our rooms, the mechanism to increase the firmness of the bed was not working, and it was corrected very promptly. We also requested a second luggage rack and it was delivered very quickly. The hotel was... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Great place to stay! Conveniently located, close to nearby movie theatre and restaurants. Courteous and pleasant staff. Nice pool area and fitness center, always enjoy the breakfast - freshly made omelettes!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
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