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Hilton Garden Inn San Francisco/Oakland Bay Bridge

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1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
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1 room 1 guest
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Hilton Garden Inn San Francisco\/Oakland Bay Bridge
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819 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn San Francisco/Oakland Bay Bridge
See the most recent reviews
Napa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

I had my wife check my bags in at the front desk with no hassle as I was commuting to my destination. The front desk assisted me with any questions I had and directed me to the complimentary dinner and drinks for customer appreciation Wednesday. I met some interesting people during this event and have nothing but positive comments about... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Kevin H for your 5 Star review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Your " Hilton Garden Inn Rocks !" review was shared to all as it was Great to hear that the front desk staff were able to easily answer all your questions and stored your luggage. We really loved to hear how you enjoyed... More 

Detroit, Michigan
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hilton Garden Inn sits in Emeryville near the Emeryville Marina. The location is excellent - right on the bay with instant access to a very long walking/running path into the marina area and up to the pier. It is also a very short (10 minutes) walk to the shopping district with restaurants and a movie theater. I arrived around... More 

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you Matthew C for your "Great Location, average accommodations" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am so glad that you found our location sitting right on the San Francisco Bay. Sounds like our friendly and cheerful staff were able to assist you with storing your bags for both arriving and departing easily which is... More 

Las Vegas, Nevada
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I stay there for 3 days and the service was excellent. On my way back one of our friends forgot a bag and they call me right away and send it by mail (next day delivery) only charge me $7. We were so happy. I would definitely stay there again!!! Highly recommended!!

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you Israel_LR88 for your 5 Star Review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am so glad that you found our hotel to be of "Excellent Service" for the 3 days that you stayed with us. I am very glad that we were able to find and deliver your bags back to your friend and so... More 

san diego
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I liked this hotel........not sure I would stay here again but it was a nice hotel. looks like they updated some of this hotel but not the entire hotel. so if your only looking for a place to put your head on a pillow then this place is fine. parking fee is so so as far as pricing. my room... More 

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you ctheworld1 for the "Great SFO alternative" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am glad that you liked the hotel recognizing all the perks the hotel has to offer as well as the Great views of SFO. You are so correct that the Bay Bridge seems to constantly be busy either coming or going... More 

Washington DC, District of Columbia
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel has paid parking.  It also has a nice view of the bay.  It doesn't matter which side of the hotel you sleep, you will hear highway noise.  Take advantage of the earplugs if you are a light sleeper. Also, use the in air controls to create white noise to help drown out the highway noises.  The views are... More 

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you I_am_Lost_on_purpose for your recent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. You gave a very through detail review of the property especially when it came to the digital check-in and map. I agree with your opinion that there are views on both sides of the hotel with the Bay side the most requested view. You... More 

Altlanta, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

I would come back. The hotel was clean, the room was comfortable and the bay view was awesome. The rates were fair (best in the area). Well worth the value. The service was okay. The arrival attendant made a mistake on my reservation rate and the hold on my account far exceeded the reservation amount. The second day, the rate... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you Kelly C for your recent review titled "Rough start but good recovery". The best part of your review was the opening line - " I would come back" which made me feel very good that we won you over as our guest and will be seeing you in the future. You can't go too wrong when you found... More 

South Lake Tahoe, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I was in the area attending a conference in Oakland. For our needs it was just fine but I certainly would not consider it one of the nicer Hiltons I have stayed at. The lamp shade kept falling off of the light and the room was excessively warm.

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you tahoefun96150 for your "Location,Location" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I can understand why you titled your reply as "location, location" for it is ideally located at the base of the Bay Bridge. I also glad it met your needs for the conference you were attending in Oakland but also disappointed that you had... More 

San Fernando, Trinidad and Tobago
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I'm taking the opportunity to express my appreciation and satisfaction for the quality of service provided by the Hilton brand. We visited Oakland to attend my niece's wedding and even though other accommodations were in place for our stay we wanted to arrive early to allow ourselves to become firmiliar with the surrondings and Hilton Garden Inn San Francisco/Oakland Bay... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you Irvin W for your "Satisfaction" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I was very pleased that you expressed your appreciation and satisfaction for the quality of service that you received while staying here. It sounds like it all worked out perfect for your nieces wedding where you even had time to do some nearby... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago

This hotel was really convenient for me to get to San Francisco since the bay bridge is nearby. The hotel was also really comfortable, nice beds and room. But the only thing that I am not content with is that I ordered my room online to see the bay view, but instead they gave me a room facing inland. But... More 

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for your "Great location" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I do believe our best selling point is our location being right next to the Bay Bridge which is so convenient to get into San Francisco. I am also very glad that you found the hotel to be very comfortable with nice beds and... More 

Baton Rouge, Louisiana
Level Contributor
9 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Nice location if you want to go from Oakland to San Francisco. The hotel sits at the foot of the Bay Bridge. The staff is vey nice and accommodating. I had to change room 3xs. The hotel is very noisy. Do not get a room on the front side or by the elevator if you want rest. The bay view... More 

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you Cookiemon2015 for your "Ideal Location" for your recent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge where you found us to be an Ideal location as we are located at the base of the San Francisco/Oakland Bay Bridge. I am glad that you found the staff to be very nice and accommodating and also very happy... More 

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