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Hilton Garden Inn San Francisco/Oakland Bay Bridge

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1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
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1 room 1 adult
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Hilton Garden Inn San Francisco\/Oakland Bay Bridge
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893 Reviews from our TripAdvisor Community

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Los Angeles, United States
1 review
3 of 5 stars Reviewed 5 days ago NEW

Our room was facing the freeway and the car wash. It was too noisy, esp early morning. In addition the walls between the guest rooms are quite thin, so you can hear other people talking and laughing. However the hotel was keep very clean and the lobby was very warm and inviting.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Regina M
rancho mirage, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

This is a convenient place for all the businesses that are surrounding it. However, because of that they don't do much to WOW you. But it is clean and functional, the food is awful but there are lots of places around not far ride or walk to get good food. Staff are nice, elevators slow.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Gillian D
Boston
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago NEW

Excellent reception in an immaculate lobby with a welcoming "goodie bag." Elevators that are clean and quick with excellent housecleaning of the building. Rooms are spacious, very comfortable beds and linens. Bathrooms new and kept clean and well supplied. Water is hot and lots of it. Room coffee is good quality. Business people will appreciate the work spaces and internet... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Leonard S
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Leonard for your 5 Star Review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I was very impressed with your "Very Well Done" text book review of our hotel. It sounds like we hit all of your hot buttons from your overall arrival and continued to "Wow" you throughout your entire stay. Of course your review will be... More 

Carmichael, California
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

I had booked a room and preregistered, however, the room I was given was not that room and was a poor location. I did not find the staff to be helpful. The parking situation is terrible - difficult to get in, and costly

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Patti G
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Patti for your recent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am very sorry that you were unable to get the room that you booked and preregistered and most disappointing that our staff was unable to provide a room that satisfied you when this opportunity occurred. I'm sure this added to your disappointment. I will... More 

fernley, United States
1 review
5 of 5 stars Reviewed 1 week ago

The rooms were clean and presentable. The staff was courteous and friendly. My son left his expensive computer in the room and we were notified immediately. Lucky for us we were only 30 minutes away and we came back for it. I appreciate the honesty.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Juan R
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you Juan for your 5 Star Review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I felt so proud that our staff found your son's computer before you noticed it missing and were able to notify you before you traveled to far away making it a easy recovery. I was very impressed that you found our staff to... More 

Durango, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

This hotel had very comfortable rooms and beds with attentive and friendly staff. Rooms with a bay view are worth the extra expense if you appreciate the sunsets over the city of San Francisco. Overall solid value for the cost. Reliably good.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Norman E
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you Norman for your "Good Value and Choice Location" review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I found it awesome that you found our hotel to be of solid value for the cost and reliable good. We are so fortunate to have a choice location where one can launch to almost all parts of the Bay... More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The lobby and rooms were clean. My room in particular had a curtain rod for sheers but there were no sheers. We wanted to leave the curtain open a little to enjoy the evening rain but with privacy. I was disappointed also with the fact they provided paper cups instead of glasses for the price they charge. Overall, it's descent... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank twylac2016
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks twylac2016 for your great review of your recent staff at the Hilton Garden Inn san Francisco/Oakland Bay Bridge. I am very happy that you found our entire hotel to be clean. Breakfast to be good and being plentiful is a hit. Surprisingly, a lot of hotel brands have recently gone away from glasses in the guest rooms for a... More 

Berkeley, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

We decided to stay at the here because my best friend speaks highly of the Hilton. The staff were professional and accommodating. They went above and beyond to make sure we were comfortable. I would definitely recommend this hotel to friends and family!

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Adrena W
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Adrena for your 5 Star Review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am so pleased that your "Wonderful Experience" review found our staff very professional and accommodating. For the staff to go above and beyond is a success and thanks for sharing that. Thanks for highly recommending our hotel to your friends and family -... More 

Grass Valley, United States
1 review
3 of 5 stars Reviewed 3 weeks ago

Rooms and staff around were great until you want a meal. Avoid the restraunt and Bar. They charge 36% for gratudity and even if you take it to go. A big rip off. Then they hold your card for another 18% on top of that for additional tip and hold that money for 3 days.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Kimberly R
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Kimberly for your recent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am sorry that there was an issue with the gratuity for the gratuity should only be for 18%. I would be very upset myself if I was charged more without my choice. I'm glad that you found everything else great for your stay including... More 

Saint Paul, Minnesota
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This was my first time here and loved the location of the hotel. Staff was very friendly and the rooms were good. Room was clean and the bed was very comfortable. As you can see from other reviews the hotel is a little noisy. I am glad a read the reviews and then requested a room on the 10th floor... More 

Helpful?
Thank trvlbdee
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks trvlbdee for your recent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I loved that your "Perfect Location for any Needs" review shared how you loved our hotel as well as prepared yourself that the hotel might be noisy - It sounded that by asking and receiving a high floor that the noise level didn't detract from... More 

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