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Hilton Garden Inn San Francisco/Oakland Bay Bridge

3.0 of 5 1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
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Hilton Garden Inn San Francisco/Oakland Bay Bridge
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Hilton Garden Inn San Francisco/Oakland Bay Bridge
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693 reviews from our community

Traveler rating
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    103
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Eastvale, CA
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars NEW

I've stay in nicer places and I've stay in worse. This hotel is clean, and in a convenient location on the Oakland side of San Francisco bay. The freeway side is noisy but the value is good. The bay side views are spectacular!

Was this review helpful? Yes
Ana H, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

We are glad you enjoyed your stay. We will continue to grow and learn each guest needs by your comments. We look forward to serving your needs in the future. More 

San Juan Capistrano, United States
1 review
3 of 5 stars Reviewed 1 week ago

I've stayed in this hotel many times. It is clean and conveniently close to downtown SF - just a ride over Bay Bridge. The Bay Bridge crossing took 30 min on 3 days I did it in Feb. 2015 - traffic has got worse. They did renovation recently, but with little understanding of design. I had nowhere to place my... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for your response. I have provided your comments with our staff as we strive to make each stay a memorable one for each guest. I hope you will choose us again when your in the area. More 

Grants Pass, Oregon
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 of 5 stars Reviewed 1 week ago

My parents had reserved 3 rooms for 3 nights. When we arrived on a Sunday evening, room service would not answer the phone. My mom is diabetic, so I had to run to Black Bear diner on the fly to get her food. The phone in my parent's room was old, yellow plastic and did not work. My mom (not... More 

Was this review helpful? Yes
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

I'm sorry you had a problem with your stay. I have shared your comments with the manager of that department. We hope that you will give us another chance to earn your business. Please feel free to contact me at the hotel. More 

Gridley, California
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
128 helpful votes 128 helpful votes
3 of 5 stars Reviewed 1 week ago

The Hotel is very "Average". I hate the fact that you are "Billed" ($15 a day) for "Parking", when you are paying to stay in the Hotel. "STUPID"... The room was clean, and the bed was very hard. We paid for a room with a view of the Bay, but the window was so water stained that you had to... More 

Was this review helpful? Yes 4
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

I'm sorry we did not meet your expectations during your stay. I have shared your comments with our team. If there is anything that I can do for you please feel free to contact me at the Hotel. More 

Great Falls, United States
1 review
4 of 5 stars Reviewed 1 week ago

It is located on the far side of the freeway, but things are still with in walking distance and Uber travel is very available in Oakland. One main drawback is that the rooms have full and not queen size beds. Staff is friendly and responsive. Beds and pillows are super comfortable.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for your feedback we are glad you enjoyed your stay with us and we look forward to serving your needs in the future. More 

Reno, NV
Senior Contributor
25 reviews 25 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

PROS: We only stayed one night, but the accommodations were excellent: service was courteous and efficient, rooms clean and roomy, and the location is great for walking the marina path. CONS: There is traffic noise, but we did not feel a need to use the provided earplugs. Breakfast is available for a fee - we passed. A shuttle is available... More 

Was this review helpful? Yes
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for your recent response. I have shared your comments with our team members. We will learn and grow from your comments. We look forward to serving your needs in the future. More 

Minneapolis, Minnesota
Top Contributor
176 reviews 176 reviews
27 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stayed here for a couple of nights on business. Not real close to any of the BART stations, so you'll need to take a taxi if you don't have a rental car. Room was very small - couldn't walk between my desk chair and the end of the bed without moving the chair out of the way. Tub drained... More 

Was this review helpful? Yes
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

I have shared your comments with our team members. We will grow from them and strive to offer excellent service with each guest stay. Thank you for filling out our survey and we look forward to serving your needs in the future. More 

L.A., United States
1 review
3 of 5 stars Reviewed 2 weeks ago

While hotel staff is friendly and helpful, the rooms are average, with POOR closet space; and the food was awful.(And why they'd require I use 200 characters to tell you what I just told you in 100 is beond me).

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for filling out our survey. We strive to make each stay a memorable one. I have shared your comments with our team so we can grow from them. We look forward to serving your needs in the future. More 

Top Contributor
64 reviews 64 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here a few days for business - between Emery Go Round free bus service and hotel shuttle found it easy to get around Emeryville and to BART station for exploring the town. Uber is another great way to get around. Close to many great places to eat and explore. Staff is very friendly and hotel was clean and had... More 

Was this review helpful? Yes
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for your comments. I have shared with our team and we will strive to make each stay a memorable one. More 

1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel itself is a little dated, but it's not too bad. The staff is amazing. Always extremely nice and helpful in any way that you need. Hari works at the front desk and was especially helpful and friendly. The staff really makes you feel at home.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for your review of our Hotel. I have shared your comments with our team and we look forward to serving your needs in the near future. More 

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Additional Information about Hilton Garden Inn San Francisco/Oakland Bay Bridge

Address: 1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
Phone Number:
Location: United States > California > Emeryville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Francisco/Oakland Bay Bridge 3*
Number of rooms: 279
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Also Known As:
Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel Emeryville
Hilton Garden Inn Emeryville
Emeryville Hilton Garden Inn
Hilton Emeryville

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