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Hilton Garden Inn San Francisco/Oakland Bay Bridge

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1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
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Hilton Garden Inn San Francisco/Oakland Bay Bridge
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771 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Tulsa, Oklahoma
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW

Hiltons are usually nice but this one was very nice. Looked brand new and we had a great room with a view of the bay. Food in the restaurant and bar was excellent! The morning breakfast buffet had so many choices that I never had the same thing in 3 days

Was this review helpful? Yes
New Delhi
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Overall a satisfying and comfortable stay. Reception staff was welcoming and room was nicely setup at the time of check-in. Room was okay in size for a single traveler, would have been a issue if I was travelling with family. Nice and quiet place and had good view from the room. Breakfast was standard in layout, pretty much what you... More 

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San Diego, California
2 of 5 stars Reviewed 4 days ago NEW

Not impressed for the price! Run down, old, needs updating! Smelly rooms, no insulation and may have free wifi but I couldn't get service for anything. Paid 15 for parking but have unknown 25 dollar charge on Credit Card bill also! Staff was friendly enough!

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Modesto, United States
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We had a pleasant stay. The room was clean, it was quiet, and we enjoyed the breakfast in the morning. We appreciated the extended breakfast hours as we had a late check in after returning from a Giants game. Very nice place.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Very fun and relaxing experience at this hotel. From check in to check out the process was EASY! The hotel was clean and my room was comfy! Request a bay view then you'll be overlooking the beautiful ocean!

Was this review helpful? Yes 1
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks for such a nice four star review. We are very pleased that you enjoyed our Facility and the wonderful views of the Bay. Our Housekeeping Department strives to keep the entire Hotel clean and inviting to give you that at home feeling. Our Front Desk Staff tries to make each check in painless and very fast so you can... More 

Los Angeles, California
Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been coming here for the third time in different occasions to help my daughter get settled in San Francisco for her school. The location is convenient and importantly has parking. Is't Located near the major freeways to include the Bay Bridge. Plus it has all of the locations to shop for furnishing for my daughter and among other... More 

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Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Danh K for your excellent review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am glad you found the hotel to be "Very Convenient and Perfect Location". I am also glad that this makes your third time staying with us !! Recognizing the value of Parking is very important as this has become a cherish item with... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

My son and I arrived early after a 24 hour train ride from Seattle. We were both in need of a shower and change of clothes. They could have told us that check inn time was later that day and we should come back then. However, Joann at the front desk contacted her colleagues and within an hour we were... More 

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Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks sakdl4 for your 5 Star Review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am glad that you found our hotel to be of "Outstanding Service and Convenient Location". It sounded as though you had a wonderful trip from Seattle to Emeryville on Amtrak where you found our hotel to be just steps away from the train... More 

Chicago, Illinois
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 1 week ago

If your trip requires access to both San Francisco and the East Bay AND you have a car, this hotel is a great choice at reasonable price. If you're a tourist who just wants to see San Francisco, this probably isn't the best choice for you. Room was what I expected for a quick business trip - clean, decent linens... More 

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Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks FancyDay for your fabulous review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am glad that you found us to be the perfect hotel location to go to either San Francisco or the East Bay - I totally agree with you. What makes your choice even better that it is the best value deal to accomplish all... More 

Plymouth Michigan
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Clean, comfortable room good sized room with well working refrigerator, like-new carpeting, comfortable bed with duvet and pleasantly decorated. The room had a large flat screen TV with clean signals and HBO. Keurig coffee maker with complementary K-cups. Oatmeal cookies in the evening. Free use of computers and printer in the business center. Staff was helpful and friendly. Hotel was... More 

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Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Travelin Bob for your 5 Star Review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. It sounds like we hit all the important components that make a 5 Star Review and really loved sharing it with the entire hotel staff. Having a great location to start with then having very clean and comfortable rooms with helpful and friendly... More 

Monrovia, California
2 reviews
4 of 5 stars Reviewed 1 week ago

Maid service helpful and friendly. Desk staff did not match them. Response to one request was swift and immediate. Breakfast buffet was good but a little expensive. Did not charge me for parking. Overall good experience.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Bruce B, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thanks Jim A for your very good review of the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I'm glad you found the maid service to be so helpful & friendly and surprised you didn't find the front desk staff the same. I have shared that info with the front desk staff so they can be better aware of your concerns.... More 

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