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Hilton Garden Inn San Francisco/Oakland Bay Bridge

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1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
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Hilton Garden Inn San Francisco/Oakland Bay Bridge
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Hilton Garden Inn San Francisco/Oakland Bay Bridge
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741 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I made a reservation to stay at this property. Unfortunately, due to a late arrival my room was sold (due to overbooking). I was very upset at the time, since I had to drive further out to another hotel. The hotel staff was very accommodating at finding me another hotel to stay. I couldn't be happier with their choice of... More 

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La Selva Beach, California
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a Hilton Garden Inn that is representative of the brand. The hotel is nicely appointed and up-to-date. Parking is close by, they have a nice breakfast buffet with to order entrees. My room had a small refrigerator and microwave. The bathroom was clean and the bed comfortable. Pluses include its location by the Bay Bridge and close to... More 

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Gilroy,
1 review
3 of 5 stars Reviewed 4 days ago NEW

The hotel was adequate for a one-night stay. The room was clean, the staff was friendly and the noise from the freeway wasn't a problem for me. However, the bathroom was tiny and, although clean, the room looked a bit shop-worn. The $15 buffet breakfast was the worst! The scrambled eggs had a metallic taste, the bacon looked like a... More 

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santa barbara, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

I had to use this hotel because of location to my workshop. The staff was great but the rooms were substandard. I changed rooms because of the unacceptable roof view and ended up with a room, I thought may have previously been a storage room. At $285.00/night it was overpriced. Dirty windows, cramped, things not working, noisy.

Review collected in partnership with Hilton Garden Inn

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Malibu, United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

I have stayed at this hotel 3 times in the last year and will return in a few months again. The hotel and staff are the best. I enjoy it very much and cannot wait to return. Seriously the service is the best and rooms clean and comfortable. Every one tried their best. Thank you.

Review collected in partnership with Hilton Garden Inn

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Santa Barbara, California, Usa
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

We arrived late, about 11pm for one night. Although the hotel itself is fine in terms of cleanliness, comfort and service (overall rating of "Very good"), the traffic noise is so loud that I could not sleep, even with the a/c fan running all night long (rating of "terrible"). It was quieter from 2:30am-4:30am, but still not nearly quiet enough... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for taking the time to write a review. I want to first apologize for your bad experience with the noise of the freeway as it can be noisy at times especially during peak hours. I'm forwarding your comments to our management team for further evaluation. I do want to thank you for your comments about the staff, service... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

We were facing the freeway. Despite having the room fan on, the windows are so thin that the freeway noise was awful, even on the 8th floor. Bed was comfortable enough although the pillows were not substantial enough. The view was of the freeway and the gas station below through the filthy windows. For $220 a room + $15 parking,... More 

Was this review helpful? Yes 3
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

I'm sorry to hear that we did not meet your expectations during your stay. I want to thank you for taking the time to write your review, but I wish it was better than a 1 star. I'm also sorry that you experienced noise from the nearby freeway. The freeway can be noisy at times especially during peak hours. We... More 

Lancaster, California
Top Contributor
79 reviews 79 reviews
29 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 1 week ago

Name of the property is a bit misleading; Oakland and San Francisco are both a few miles from the property. They have free shuttle to BART station around 5-10 minute shuttle ride. BART to downtown SF is around 25 minutes. Bar/lounge is very lively and a fun place to watch a game. Restaurant has a great buffet breakfast.

Was this review helpful? Yes 1
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for writing a great review for our property. I'm pleased to hear that you enjoyed your time spent in the Bar/Lounge and that our service met your expectations. We have one of the best breakfast buffet in the Bay area with our many different offerings daily and I'm pleased to hear that you enjoyed your experience. In addition... More 

Chicago, Illinois
Top Contributor
71 reviews 71 reviews
55 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I was on business in Oakland and didn't want to stay down town. I am a hgi fan but this one left me a little wanting. Nothing inherently horrible, just a general aura that felt a bit off. I must also say with a newly remodeled competitor just ten minute walk away that rhymes with "mortyard" I can't in good... More 

Was this review helpful? Yes 1
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for taking the time to give us a good review on your stay. I'm sorry to hear that we left your stay in a little wanting and the aura you felt while here. I do hope that you did get to see and experience some of the sight and shopping while in the area. If in the future... More 

Los Angeles, California
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We got this as promotion from expedia for cheaper rate. The place is close to SF and can see the ocean from some parts of the hotel. Hotel employees are courteous and helpful. Room was clean and has great amenities inside. It was quite in the room even though room was right next to the elevator. There was free cookies... More 

Was this review helpful? Yes
Charles K, Front Office Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Thank you for taking the time to write a great review of your stay and our location. I'm pleased to hear that you enjoyed some of the Great views of the Bay from the Hotel. It is very important to us that you found your room clean and comfortable and glad you enjoy it. We do offer fresh coffee and... More 

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