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All 6 Emeryville hotels

Hilton Garden Inn San Francisco/Oakland Bay Bridge

3.0 of 5 Hotel   |   1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
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77%
Ranked #1 of 6 hotels in Emeryville
Certificate of Excellence 2013
A recent review
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508 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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English first
Cypress, United States
1 review
2 of 5 stars Reviewed yesterday NEW

The room thermostat COULD NOT BE SET BELOW 65 DEGREES. This was not acceptable because the room WAS TOO HOT FOR SLEEPING considering that the AC unit was next to the window and the bed was on the complete opposite wall. Therefore, I could not feel the cool air on me while in the bed. I called the office to... More

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Sacramento
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Don't stay here unless there is nowhere else to stay! The Double Tree is nice and it's about 3 miles from this hotel. The staff is rude. We got stuck in the elevator. We never got our pillows that we asked for several times. Breakfast was AWEFUL. If I have to say something nice it would be that we did... More

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PA, USA
Top Contributor
112 reviews 112 reviews
44 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel near the Bay Bridge is a pretty good choice if you have to stay in East Bay. It's right off the Powell St. exit of I-80/580 and close to shopping and restaurants in Emeryville. Yet, the location is nice that it's on that spit of land that juts out into the bay. The facility is standard Hilton Garden,... More

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Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Walk in and pleasantly surprised at rate, parking rate and hotel amenities. Return complicated by inept reservation staff, toilet overflowing and need to change rooms for 3rd night and room type not honored until after complaint. Maintenance pleasant, helpful. Hot tub area needed cleaning and towels X2.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Dear Miniwife, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. My apologies for your follow up trip not being up to standards. When we are not up to your expectations, please call me for assistance. My number is 510-658-9300 ext 2005. Sometimes you... More

San Diego
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was very impressed with the service and the rooms. Although the elevators were a bit of a hassle but otherwise very clean and my favorite white bedspreads. You can really tell if the linen and towels have been replaced. Convenient to cross the bridge everyday for 5 dollars you save yourself 200 or 300 a night.

Was this review helpful? Yes 1
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Dear Becca 313, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We are currently modernizing our elevators and we have completed one and the second one will be finished by the end of the month. Then we have one more to go. We... More

Smith river
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

The lobby is beautiful and the staff friendly . Our room wasn't noisy as other comments have stated. Very easy access off the freeway . Mabel in the restaurant was sweet and helpful. The bed was a little firm for me but I slept well .

Was this review helpful? Yes 1
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Dear Guscho, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We do have a great staff here and Mabel is a STAR here at the hotel. We appreciate your business and hope to see you back real soon. Sincerely Sal More

Los Angeles
Contributor
20 reviews 20 reviews
20 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

First off, great staff at this hotel, they run a tight ship, you can tell. Also, nice renovated lobby area with some creature comforts. When I checked in I got a room high up, which I like, next to the elevator (not a fan). The room was very small and cramped with a desk, desk chair, queen size bed, closet,... More

Was this review helpful? Yes 1
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Dear Cosmodrome , thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. These are some great comments that I will follow up on. I am glad to hear we moved you the next morning and the rest of your stay was great. Please stop... More

Mesa, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

My teenagers girls had their Spring Break in March, we chose Hilton-Emeryville as our choice to stay, I'm glad we did. We LOVE the staffs and Sheena were awesome! We visit Oakland twice a year, Hilton-Emeryville is one of the best place we love to come now. Location was great - it difinitly helped us alot from access freeway, shuttle,... More

Review collected in partnership with Hilton Garden Inn

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sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Dear Ralphillia S, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I am glad to hear you and your girls had a great spring break. I know you have a lot of choices, so thank you for choosing us. We appreciate your business.... More

Winnipeg, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Staff very helpful. I had a course I San Francisco so took the BART every day and the hotel shuttle to the station was available during the week. Good price compared to staying in San Francisco. The Pantry is a nice option for snacks. Very close to mini mall that includes Trader Joes-walking distance.Tthere is a free bus service called... More

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Dear Jane K, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We do have a great location and lots of things to do and see in the area. We appreciate your business and hope to see you back real soon. Sincerely Sal More

Folsom, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Great view, nice bed and friendly staff. We enjoyed the bayside trail seconds away from the hotel where you can jog, ride a bike, or power walk, while passing the bright fuschia succulent plants and hearing chirping birds. Emeryville is about 20 minutes (in good Bay Bridge traffic of course) from the many cars and crowds of Pier 39 Embarcadero.... More

Was this review helpful? Yes 1
sal_soto, General Manager at Hilton Garden Inn San Francisco/Oakland Bay Bridge, responded to this review

Dear Liza 614, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We have all those things and more. Don't forget to use our free internet and enjoy snacks in the lobby in the evenings. We appreciate your business and we are glad, "You'll... More

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Additional Information about Hilton Garden Inn San Francisco/Oakland Bay Bridge

Also Known As:
Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel Emeryville
Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel
Hilton Garden Inn Emeryville
Emeryville Hilton Garden Inn
Hilton Emeryville
Emeryville Hilton
Address: 1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)
Phone Number:
Location: United States > California > Emeryville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Emeryville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Francisco/Oakland Bay Bridge 3*
Official Description (provided by the hotel):
The Hilton Garden Inn San Francisco/Oakland Bay Bridge is nestled on the waterfront at the foot of the historic San Francisco Bay Bridge in Emeryville, Ca. The hotel boasts panoramic views of the Berkeley Hills and the San Francisco Bay. The hotel is conveniently located minutes from Berkeley, San Francisco, and Oakland and is perfect for business and leisure travelers alike. ... more   less 
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