Hilton Garden Inn San Francisco/Oakland Bay Bridge (Emeryville, CA) - Hotel Reviews

Address: 1800 Powell Street, Emeryville, CA 94608 (Formerly Holiday Inn)

Phone Number:

Region: United States > California > Emeryville

Amenities:

Business Center Fitness Center Free High-Speed Internet Restaurant Room Service Wheelchair access

Hotel Style:

Ranked #2 of 6 hotels in Emeryville

Price Range: $$

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: The Hilton Garden Inn San Francisco/Oakland Bay Bridge is nestled on the waterfront at the foot of the historic San Francisco Bay Bridge in Emeryville, Ca. The hotel boasts panoramic views of the Berkeley Hills and the San Francisco Bay. The hotel is conveniently located minutes from Berkeley, San Francisco, and Oakland and is perfect for business and leisure travelers alike. ... more less

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Also Known As:: Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel Emeryville; Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel; Hilton Garden Inn Emeryville; Emeryville Hilton Garden Inn; Hilton Emeryville; Emeryville Hilton

Steve L

Salem, Massachusetts

1 review

“Noisy Room”

Reviewed May 16, 2013 NEW

First the positives. Spacious and clean room, excellent services, attentive, friendly staff. However, my room was on the second floor and when I looked out the window there was a parking lot, a secondary road, and just beyond that a busy expressway. I didn't sleep much the first night so I purchased a fan for "white noise" and it helped,... More

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Dear SteveL, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I apologize if we felt short in our service in the restauant. During the later part of the day, sometimes the quality starts to deteriorate and we are working deligently to improve this.... More

Cristiano B

Munich, Germany

Contributor

13 reviews

5 hotel reviews

Reviews in 7 cities

1 helpful vote

“Nice view on the bay”

Reviewed May 15, 2013 NEW

The hotel is on the other side of San Francisco and has a nice view of the the bay. Service is good and it is pleasant to stay. The rooms on the bay are the best for view and quietness. It is a good place to stay in Emeryville and people will help you with very sort of support.

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Dear CristianoB, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We appreciate your business and you are so right, the bay view side is the best. But it sells out quickly. The east side is great as well, you will see the Berekely... More

RickCrescentCity_CA

Crescent City, CA

Top Contributor

74 reviews

9 hotel reviews

Reviews in 20 cities

24 helpful votes

“Good location”

Reviewed May 12, 2013

Very clean and spacious rooms. The King size bed is air adjustable, but one night is not long enough to figure it out. It easy to get to, just down from the Oak-SF bridge, yet away from the congestion which I appreciated. We were there for medical procedure in SF and found this to a reasonable alternative to staying in... More

See 2 more reviews by RickCrescentCity_CA for Emeryville

Dear RickCrescentCity, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We hope that your medical procedure went well. We appreciate you staying with us and going on line to post your experience. We are a great alternative to the city being right over... More

Duncan K

London, United Kingdom

72 reviews

10 hotel reviews

Reviews in 14 cities

14 helpful votes

“Great staff, lousy wifi”

Reviewed May 1, 2013

I must start by saying the hotel staff both at the front desk and bar were excellent. I got checked in with no fuss and looked after when tired and hungry. Here's the but.. the wifi failed which meant I couldn't talk to my family as I don't have US data on my mobile plan. I know this wasn't their... More

Dear Duncan K, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We do have great team members here at the property and they are the real reason that makes us special. I am sorry our internet was giving you issues. We just up... More

Gene F

Brenham, Texas

83 reviews

8 hotel reviews

Reviews in 21 cities

3 helpful votes

“Nice and convenient”

Reviewed April 28, 2013

We stayed here for an overnight prior to joining our AMTRAK train early the next day. Comfortable and clean room, good WiFi. Good follow-up by the front desk staff. Restaurant on-premises is a good feature since we didn't want to wander out.

Dear GeneF, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We are extremely convenient for our guest that travel by AMTRAK as we are only a couple blocks away. For any one taking the Bart, we do have a hotel shuttle with limited... More

John P

Seattle, United States

“Convenient comfortable stay”

Reviewed April 27, 2013

Nice rooms with great views; really good dinner and great choices for breakfast; only complaint was that no one checked and there was no paper to print boarding pass in business center at 7am in morning very disappointing

Review collected in partnership with Hilton Garden Inn

Dear JohnP, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We do apologize for over looking the paper in the business center. We have adjusted our procedures in house, and have a back up plan to ensure we don't miss stocking up the... More

FlyGuy47

Saint Paul, Minnesota

106 reviews

80 hotel reviews

Reviews in 64 cities

80 helpful votes

“Overall, a mediocre stay”

Reviewed April 23, 2013

Hilton G.I.'s have been fairly consistent for me, so I went with it. Wish I'd gone elsewhere. This was an average stay, at best. In particular, service was lacking. On check-in, I stood there for 5 minutes before one of the 3 attendants bothered to look up and say "can I help you" (to his credit, the one with the... More

Dear FlyGuy47, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We apologize for falling short to your expectations. I will take your comments and do additional training at the front desk. I would like to discuss this further with you and make things... More

frisco_heat

Frisco, Texas

Senior Contributor

23 reviews

4 hotel reviews

Reviews in 6 cities

5 helpful votes

“Good value and great service”

Reviewed April 22, 2013

Caveat that my trip here did not include anything on the west side of the bridge. This hotel is very clean, staffed well, and very well located for any trip that includes the east bay area and north. Parking was gratis which is uncommon in SF area. Room was large with updated decor and furniture. Bathroom was very clean and... More

See 2 more reviews by frisco_heat for Emeryville

Dear frisco_heat, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We do have a great team and they work hard at maintaining a clean comfortable hotel. If you stayed in a king bed, the beds are adjustable, but a double bed does not.... More

Kathy S

Belmont, United States

“Excellent Experience”

Reviewed April 18, 2013

We stay here quite often as we go to the horse races at Golden Gate Fields and stay the night as traffic is really bad once the races is over. We get a good night's rest and head home early morning with no traffic. There is easy access from the hotel to the race track.

Dear HGI Guest, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I hope you did well at the horse races. We appreciate your business and hope to meet you next time you are here at the property. Please stop by and say hello.... More

ddd1017

Portsmouth, New Hampshire

21 hotel reviews

Reviews in 29 cities

“Yes it is noisy but a good value”

Reviewed April 17, 2013

I stayed 2 nights, the first in a room facing the highway, which was noisy. They supply ear plugs that do not help. As an Honors member, I thought it would be easy to change to the quieter side but the manager at the desk could not confirm it. He did get me moved and was nice about it, however... More

Dear ddd1017, thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Our prefered side, is the Bay View side, but it goes quickly and also has a premium rate. But if you book early, you can find good deals on that side. We appreciate... More

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Hilton Garden Inn San Francisco/Oakland Bay Bridge Hotel, Emeryville

Hilton Garden Inn San Francisco/Oakland Bay Bridge

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