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Courtyard by Marriott Oakland Emeryville

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5555 Shellmound Street, Emeryville, CA 94608
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Courtyard by Marriott Oakland Emeryville
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Courtyard by Marriott Oakland Emeryville
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278 reviews from our community

Traveler rating
    64
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    47
    19
    17
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Santo Tomas, Philippines
Reviewer
5 reviews 5 reviews
4 of 5 stars Reviewed 2 days ago NEW

I had a great time staying at the Courtyard Emeryville, Marriot in Oakland City, CA. It was just a two-week business travel but it was worth a thousand years for me. They got courteous and smiling hotel crew and service personnel that are always willing to help you. It made me feel comfortable anytime I go to my room after... More 

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Clermont, Florida
2 reviews
4 of 5 stars Reviewed 3 days ago NEW

The hotel was very nicely decorated and furnished. The rooms were exceptionally comfortable and the staff was extremely helpful and courteous. I loved the area because is was central to SF, Berkeley, and all points north and south. This place is a great little secret that I hope doesn't disappear!

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Piedmont, California
Contributor
16 reviews 16 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

My daughter, her husband and 3 children love this place. I always treat them when then come to visit. They love the full kitchen, the very close access to shops and a wonderful open food market. The swimming pool is heated and accessible year round. There is also a very large movie theater with at least 10 comfortable stadium seating... More 

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San Francisco, California
1 review
1 of 5 stars Reviewed 1 week ago

I have been staying here this month but have decided to drop this out of my list from now onwards. Very rude front desk staff. No manager available to take your complaints Despite being a GOLD member and requesting Refrigerator in the room , never had one in the room except for one stay. The reasoning given by front desk... More 

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Travelers are raving about these Emeryville hotels

Contributor
17 reviews 17 reviews
17 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for 4 nights, called the front desk multiple times throughout my stay and they did not pick up once.... amazing. The staff at the front desk definitely need to be retrained. The restaurant servers and housekeeping staff were actally pretty good though. I purchased the high speed wifi and on the second day it gave a device... More 

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new jersey
Top Contributor
58 reviews 58 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The front desk agent, I think his name was Jerry, was great with a fun discussion about....New Jersey and bad weather. All the staff I met over the week were helpful and friendly. The room was really kind of interesting. It was small but felt more cozy than tiny really. It contained a king bed, a rather unique loveseat, a... More 

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Chicago, Illinois
Top Contributor
71 reviews 71 reviews
55 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

ill give some 5 bubble love to this courtyard. They just remodeled (so literally new hotel smell which in all seriousness if you are asthmatic you may want to let it settle a bit)...but nothing beats a newly remodeled hotel. One neat thing they do which I haven't seen before is a sign for quiet hours. I also meant to... More 

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1 review
3 of 5 stars Reviewed 2 weeks ago

We stayed here overnight after a concert at the Greek Theatre in Berkeley. Nice room, QUIET. Nice view of the water. Staff a little quirky and info given regarding directions was wrong. Parking was easy and affordable. Would stay there again.

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Jeff G, General Manager at Courtyard by Marriott Oakland Emeryville, responded to this review

Thanks for staying with us. I apologize if our associate gave you incorrect directions, but I hope you still made it on time and enjoyed the show at UC Berkeley's Greek Theatre. Thank you for the nice comments about our hotel and we look forward to your next vist. More 

oceanside, ca
Contributor
16 reviews 16 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Yes the room is fine but after a long day of travel, staff and service are more important. I was given bad info and was told by the front desk I could easily walk from the amtrak station. It was late dark and cold. I got lost. I called the hotel to send for a taxi which took 30 minutes.... More 

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Jeff G, General Manager at Courtyard by Marriott Oakland Emeryville, responded to this review

I apologize that our associate was not more empathetic upon your arrival, given the changes you had getting here from the nearby Amtrak station. Allowing you to swim in the pool after-hours, as you suggested, would have been a nice accommodation. The Amtrak station is about 1,000 yards from the hotel. There is a pedestrian bridge over the tracks that... More 

Secaucus, New Jersey
Top Contributor
54 reviews 54 reviews
15 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is more affordable, but probably just as nice as a similar category hotel in the middle of SF. Parking is inexpensive, compared to hotels in San Fran proper. The service was very good and the room was clean and comfortable. The hotel is located is in the middle of a commercial/ retail area and seems very safe. It's... More 

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