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Fairfield Inn & Suites by Marriott Sacramento Elk Grove

2.5 of 5
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8058 Orchard Loop, Elk Grove, CA 95624
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Fairfield Inn & Suites by Marriott Sacramento Elk Grove
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Ranked #5 of 6 Hotels in Elk Grove
A recent review
3 of 5 stars reviewed 3 days ago
Bobfos Rochester, Michigan
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198 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Rochester, Michigan
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

Clean and dependable. Have been staying here since it opened about 10 years ago. Customer service has improved. The new thermostats are awful. May save energy but it makes the room too hot or too cold. Stayed a week and never did figure out how to adjust the temp. Finally just turned it off and it still blew cold air.

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Pratik_patel83, General Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear Bobfos, Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that you had issue with the room thermostats. This critical feedback us and will look into the issue. Please email us with a details of your reservations so we can look into it further so we can... More 

Calabasas, CA
Level Contributor
144 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The best thing about this hotel is as I say in the title. If you like BBQ ribs then this is a good spot because the hotel is right next door to Texas Roadhouse. You have to drive 3 miles though if you want ice cream from a Cold Stone or Baskin Robbins. The hotel itself was standard Fairfield. For... More 

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Pratik_patel83, Front Office Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear HeathCalabasas, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. We do hope you give us another chance as we will definitely improve... More 

San Diego, CA
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stay here frequently when I visit family in the area and always have a good experience. A recent remodel has improved the property even more. Well-located to amenities such as gas stations, fast food, etc... Easy freeway access. The complimentary breakfast includes almond milk and soy milk as alternatives to cow's milk for cereal. It was nice during such... More 

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Pratik_patel83, General Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear Dust chick, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, General Manager More 

San Diego
Level Contributor
338 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 415 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stay at many Marriott properties and usually impressed with most. This one was a quick 2 night stay that was just ok and with a few annoyances. There was a large wedding party taking over many rooms and the noise was quite annoying. No fault to the hotel for people behaving loudly, yet the walls and ceilings are not... More 

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Pratik_patel83, General Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear DMHappyTravel, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. This critical feedback will be used to train our staff. We do... More 

Spartanburg, South Carolina
Level Contributor
440 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for two days and think it is a great hotel in a great location. The rooms are nice size and good amenities. Good sized bathroom. The staff was very nice and helpful. I had to ask the front desk to open the gym door and the laundry room door several times (there was something wrong with those... More 

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Pratik_patel83, General Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear Adam-Kelley, Thank your for your review and for choosing our hotel. I'm happy that you enjoyed your stay and appreciate your feedback about out hotel. Please note we will have someone look into the door lock issue your experienced. If your're traveling to our area again soon, don't hesitate to call us. We would love to have your as... More 

Chicago, Illinois
1 review
1 of 5 stars Reviewed June 17, 2015

Hotel was fine. I extended my stay at the hotel mid-way through my northern CA trip. I was told one rate for the extra days and when I got my bill is was hundreds higher that I was told. I emailed the hotel and they got back to me with a few follow up questions. I has been weeks and... More 

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Pratik_patel83, General Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear Cary B, Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all. Furthermore, I will personally supervise that all your other complaints are addressed and that everything will be in order on your... More 

Highland Beach, Florida
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed June 11, 2015

My wife and I have stayed at this hotel many times while visiting family in the area. The hotel is well managed and the entire staff is friendly and always helpful. The hotel is well maintained and the rooms are spacious and very clean as is the entire property. The morning breakfast buffet is great and always well stocked. They... More 

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Pratik_patel83, General Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear BCFeldmar, I am delighted to hear that we have been part of so many journeys that you've taken. I hope that you will stay with us several times more on your next trips. Our staff are always ready to welcome you. Thank you for your loyalty and trust. Hoping to see you again soon. Sincerely, General Manager More 

Sacramento, California
Level Contributor
32 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed June 3, 2015

We had a family member graduation quite early in the morning so we decided to use some of our Marriott points and stay the night before in town to miss the early morning traffic heading into downtown Sac. The hotel offered us an upgrade to a king size bed room and in room Jacuzzi. We took it, however, I didn't... More 

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Pratik_patel83, Front Office Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear Timskim, We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. As there aren't many hotel with a indoor pool in the area, it plus for many people as it benefits them enjoy a indoor facility. This is very disappointing... More 

Chandler, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed May 31, 2015

We are Marriott fans for years. As a retired couple as well as our previous Business travel, Marriott has always provided us with excellent accommodations. The Fairfield Inn and Suites is a fine example of the service, staff and features we have become used to. I only wish there were more Marriott locations along our travel paths.

Review collected in partnership with this hotel

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Pratik_patel83, General Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear Ralph, Thank you for taking time to review our property. What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Sincerely, General Manager More 

Superior, Colorado
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed May 20, 2015

I spent the weekend her and it was really awful. The exercise room had no air flow whatsoever. The air conditioning was not adequate (unit on the wall that looked 30 years old at least). The front desk staff were disdainful. I would NOT recommend this property.

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calvine1, General Manager at Fairfield Inn & Suites by Marriott Sacramento Elk Grove, responded to this review

Dear TvM1970, Thank you for taking the time to complete our Trip Advisor Survey and sharing your experience with the Fairfield Inn & Suites Sacramento Elk Grove. You indicated in your response that Service was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Please do contact... More 

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