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All 6 Elk Grove hotels

Extended Stay America - Sacramento - Elk Grove

2.0 of 5 Hotel   |   2201 Long Port Court, Elk Grove, CA 95758
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Extended Stay America - Sacramento - Elk Grove
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Ranked #6 of 6 hotels in Elk Grove
A recent review
4 of 5 stars Reviewed November 5, 2013
flyermontana Perrysburg, OH
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71 people have reviewed this hotel

Traveler rating
    32
    13
    7
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    12
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11
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17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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There are newer reviews for Extended Stay America - Sacramento - Elk Grove
See the most recent reviews
Oxnard, California
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 20, 2013

This is a hotel brand I will never return to because of the bad experience. This was the worst value for my $-motel 6 is an upgrade! It supposedly includes breakfast, and does not specify online but it's "grab and go" and there were 4 apples, 1 muffin and 3 oatmeal bars in the bin to choose from- at 6:30... More

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for your recent review of your stay. I am sorry to hear that your experience staying at our hotel wasn't pleasant. As this hotel’s manager, I can assure you that I will look into the problem mentioned to ensure your experience is not repeated. Our free grab-and-go breakfast is a fairly new program that we are still tweaking... More

Perrysburg, OH
Top Contributor
163 reviews 163 reviews
144 hotel reviews
297 helpful votes 297 helpful votes
4 of 5 stars Reviewed November 5, 2013

This ESA is in great shape--newly renovated, clean, well equipped, and conveniently located with the 5 and 99 highways nearby and a Starbucks right around the corner. Check-in staff was good but they did tell me they didn't have any nonsmoking rooms for me because I had booked on Priceline, which is unacceptable. When I refused to take a smoking... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know that you found your room and our hotel overall to be fresh as well as clean . As well, I am glad that you enjoyed our hotel's location and our grab-and-go breakfast. Thank you again for posting your review. I do... More

Tampa, Florida
1 review
5 of 5 stars Reviewed October 28, 2013

The staff is top notch! always happy and heapful. they take a lot of care to make sure that your stay is as comfortable as the newly remodeled rooms throughout the property! the parking is very convenient and well lighted. the price is well worth the upgraded rooms!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

I appreciate you taking the time to write such an awesome review. I am glad to read that you were pleased with your stay and the staff, we try to meet all of our guests needs. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. More

Charlotte, North Carolina
1 review
5 of 5 stars Reviewed October 25, 2013 via mobile

I've stayed at extended stay America Elk Grove many times for business and family. When I'm in the area I like to stay at this hotel. Sofia is great she is always helping me with what ever I need, and greets us always with a smile.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that you love to stay with us and we enjoy seeing you. We appreciate you choosing our hotel. I am proud to hear that Sofia provided you with excellent customer service. Thank you again for sharing your experience with us. We would love to see you... More

elk grove
1 review
5 of 5 stars Reviewed October 24, 2013

I have been staying at the Extended stay while working on a business expansion into the Sacramento area. I am very pleased with my experience. It is clean and well stocked with everything you need to get by and live like at home. The staff is GREAT. Sophia and Destiny have especially been helpful in making sure I have everything... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you so much for sharing your experience with us. I truly appreciate your comments regarding your experience staying with us and our staff provided you with great customer service, fresh and clean room. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the... More

Portland, Oregon
1 review
5 of 5 stars Reviewed October 23, 2013 via mobile

Driving from Portland to Southern California is a long drive I stop at this hotel the prices were very affordable Sofia was assisting me, with awesome service. The room upstairs was outdated but you get what you pay for.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. I am proud of our team for providing you with great customer service, with a clean and affordable room. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future! More

Sacramento, California
1 review
5 of 5 stars Reviewed October 22, 2013 via mobile

I'm staying at this hotel for 3 months sofia and cesetely have been amzaing here tgey have made it feel like I was riggt at home everything is near by but the staff is always there for you, with out the staff this hotel wouldnt be awesome

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your clean, fresh room and that our staff members were helpful, taking care of our needs. The staff and I would love to provide you with another comfortable stay in the future. More

elk grove, California
1 review
5 of 5 stars Reviewed October 21, 2013 via mobile

i recently stayed at the extended stay in elk grove and although the hallways smelled like cigarettes and marijuana the staff was amazing especially Sofia which is who i love to go to for the towels and toiletries that i need and she has great manners and she always on the job and quick to respond to things i need... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Crystal - Thank you for your recent review of your stay. I am sorry to hear that the hallways smelled like smoke. In response to your feedback, I will make sure the hallways are diffused and the windows are open. I really appreciate you bringing this to our attention. I'm glad to hear that our employee provided great guest experience... More

Los Angeles, California
1 review
5 of 5 stars Reviewed October 13, 2013

i stayed at extended stay america and when i came in i immediately was greated by Sofia she was very professional and had a great smile. i was tired and she made my check in process very fast and efficent. she upgraded me to the first floor and the room nice.

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that that your room was fresh and clean and that our staff provided you with such great service, especially Sofia. I will be sure to share your kind thoughts with her and the entire team. Thank you again for posting your review.... More

Sacramento, California
1 review
4 of 5 stars Reviewed September 27, 2013

I stayed here for 5 weeks on a work assignment. overall the experience was pleasant. The manager and staff are very friendly and helpful. there were some minor gliches ie hallway next to the elevator smelling like smoke/less than new carpeting. Overall I had a pleasant stay; the grounds were very quiet at night and I slept well. housekeeping was... More

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

I appreciate you taking the time to write such a great review. We appreciate you letting us know about the smoke smell by the elevator and the carpet issue. We will be resolving these issues right away. We are happy to read that we provided you with courteous customer service, a quiet location and timely housekeeping. The staff and I... More

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Additional Information about Extended Stay America - Sacramento - Elk Grove

Address: 2201 Long Port Court, Elk Grove, CA 95758
Phone Number:
Location: United States > California > Elk Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Sacramento - Elk Grove 2*
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Also Known As:
Extended Stay Elk Grove
Elk Grove Extended Stay
Extended Stayamerica Sacramento

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Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
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  • At what time does the pool open each day?

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