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Extended Stay America - Sacramento - Elk Grove

2.0 of 5
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2201 Long Port Court, Elk Grove, CA 95758
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Extended Stay America - Sacramento - Elk Grove
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Ranked #6 of 6 Hotels in Elk Grove
A recent review
5 of 5 stars reviewed 3 weeks ago
Cindy R San Leandro, California
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82 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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San Leandro, California
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Kitchenette with full-size refrigerator enabled us to store the huge quantities of food we had brought with us to get us through a weekend of baseball tournament games. We even stored our gallon containers of water in the freezer so that we (1) wouldn't have to purchase ice the next day, and (2) had ice-cold fresh water to drink throughout... More 

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Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you so much for sharing your experience with us. I am glad to read that you were pleased with your stay and with what our hotel provides for our guests to make them feel home away from home. I have shared your feedback with the team and we appreciated the opportunity to provide you with a pleasant stay. We... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 23, 2015

The room was very clean and the bed was very comfortable. The rooms did not make you feel cramped in, nice size. The staff was very professional and very friendly. The area that surrounds the Motel is in a good area and very clean.

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. I am so glad to read that you enjoyed our spacious and comfortable rooms. I truly appreciate your comments regarding our friendly staff and convenient location. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you... More 

Reno, Nevada
2 reviews
5 of 5 stars Reviewed May 27, 2015

Arrived in town late for the agility trial without an overnight reservation. Extended Stay was able to accommodate me on short notice. Their check in staff was cheerful and helpful concerning dinning locations and explaining how to house my dogs. My dogs in, their crates, were very comfortable and quiet in the nice clean room. The outside area around the... More 

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Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

The staff and I read your review, and would like to thank you for writing such positive feedback about your stay at our hotel. I truly appreciate your comments regarding our friendly staff, grab-and-go breakfast and our nice rooms. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More 

Sunnyvale, California
Level Contributor
3 reviews
1 of 5 stars Reviewed May 17, 2015

My son and I stayed here one night on 5/15/15. The next morning he had bug bites all over his body. He counted over 40 of them. I called the hotel to inform them on Sunday after returning home. I was concerned that they didn't seem concern. Didn't ask for my name or room number. I told them I wasn't... More 

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Travelers are raving about these Elk Grove hotels

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 13, 2015

All staff was friendly and efficient. Best for their price rate, room and bed were clean. Good location. Even I did not use the kitchen and fridge, I liked it and may use when I come back when travel to Sacramento next time. I was here twice, the first time my impression was neutral just because I could hear noise... More 

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. I'm glad that you enjoyed your stay with us and we provided you with a clean and fresh room. I’m pleased to read that you found our hotel to be a good value in a good location. Thank you again for your review. It would be our... More 

Salem, Oregon
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed February 18, 2015 via mobile

We paid 95.00 for a room that made motel 6 look like a 4 star hotel in comparison. Run down, sink was broken. Had kitchen in room but they're too cheap to provide a coffee maker. Had just come in from many hours of driving and had to wait until after 5pm to get in our room which made me... More 

Was this review helpful? Yes 1
San Diego, California, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 24, 2014

I have stayed at this place numerous times and for the most part, it isn't too bad. I don't expect much for a hotel under $75 bucks but. The last time I stayed here, I was disappointed. The room was dirty, strands of hair in the bathroom including shower curtain, dirty carpet and the toilet......backs up and clogs up every... More 

Was this review helpful? Yes 2
Pacifica
Level Contributor
127 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed December 2, 2014

Our first impression in the lobby was a 'um, hope we didn't make a mistake. However, the room, the bathroom and kitchen were clean and newish (wish they had gone the extra mile and replaced the carpet and bedspreads). The staff was very friendly and accommodating. Breakfast is a grab and go not much... still, on a budget, this will... More 

Was this review helpful? Yes 1
Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about carpet and bedspread . We are sorry for this issue, but are happy to read that we provided you with better customer service and fresh clean room and you enjoyed your stay. The team and I would like to thank... More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 9, 2014

I work in hiway construction. I had an electric air Compressor stolen from the back of my truck cables were cut to steal it. Parking is not secure for those that have tools and need to keep them. I stayed in room 112 and the air conditioner when running sounded like a train rolling through my room. Other than that... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for providing us details regarding your stay. I truly appreciate you bringing your experience to our attention. Please know that we are sincerely sorry about the security issue you encountered during your stay with us. As this hotel's manager, I will be working closely with my security staff to monitor our parking lot to ensure that this does... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed September 19, 2014

our thanks to the very friendly staff always smiling .It was good value and the location was great ,easy access to highways and Good reasonable restaurants within the walking distance. Loved the Starbucks . We recommend Extended Stay Hotel to everyone who like home away home feel within your budget and the kitchenette is added bonus. strolling in the evening... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you had an enjoyable experience with us and that we provided you with quality service. Thank you again for your kind words. We would love to provide you with another comfortable stay in the future. More 

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