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All 6 Elk Grove hotels

Extended Stay America - Sacramento - Elk Grove

2.0 of 5 Hotel   |   2201 Long Port Court, Elk Grove, CA 95758
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Ranked #6 of 6 Hotels in Elk Grove
A recent review
4 of 5 stars reviewed 3 weeks ago
Manalani Pacifica
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75 reviews from our community

Traveler rating
    34
    14
    7
    8
    12
See reviews for
13
9
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18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Pacifica
Top Contributor
89 reviews 89 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our first impression in the lobby was a 'um, hope we didn't make a mistake. However, the room, the bathroom and kitchen were clean and newish (wish they had gone the extra mile and replaced the carpet and bedspreads). The staff was very friendly and accommodating. Breakfast is a grab and go not much... still, on a budget, this will... More 

Was this review helpful? Yes
Manager_11525, Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. We appreciate you letting us know about carpet and bedspread . We are sorry for this issue, but are happy to read that we provided you with better customer service and fresh clean room and you enjoyed your stay. The team and I would like to thank... More 

Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 9, 2014

I work in hiway construction. I had an electric air Compressor stolen from the back of my truck cables were cut to steal it. Parking is not secure for those that have tools and need to keep them. I stayed in room 112 and the air conditioner when running sounded like a train rolling through my room. Other than that... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for providing us details regarding your stay. I truly appreciate you bringing your experience to our attention. Please know that we are sincerely sorry about the security issue you encountered during your stay with us. As this hotel's manager, I will be working closely with my security staff to monitor our parking lot to ensure that this does... More 

Vancouver, Canada
1 review
5 of 5 stars Reviewed September 19, 2014

our thanks to the very friendly staff always smiling .It was good value and the location was great ,easy access to highways and Good reasonable restaurants within the walking distance. Loved the Starbucks . We recommend Extended Stay Hotel to everyone who like home away home feel within your budget and the kitchenette is added bonus. strolling in the evening... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. It's great to hear that you had an enjoyable experience with us and that we provided you with quality service. Thank you again for your kind words. We would love to provide you with another comfortable stay in the future. More 

1 review
5 of 5 stars Reviewed August 27, 2014

Had a nice relaxing time here while visiting family. Front desk was very friendly and house keeping kept the room tidy. I believe her name was Jennifer at the front desk was a sweet heart and management was very professional. Would stay here again for sure!

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Johnny - Thank you for taking the time to write a review of our hotel. We are so glad that you had a relaxing stay and enjoyed our friendly staff. Thank you again for your great review. We hope to see you again in the future. More 

Salt Lake City, Utah
Senior Contributor
32 reviews 32 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed July 22, 2014

The highlight is having a kitchen, that's about it. We stayed in a one-queen room, which was adequate, but not roomy. Fresh towels - you will need to take your used towels to the front desk to exchange them for clean towels. Not a big deal, but it would be nice if they could swap them for you. Dishes, toasters,... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. We are glad that you enjoyed your fully equipped kitchen and that our staff provided you with quality care; however, we are disappointed that your room was not cleaned to your expectations. We will review your feedback with our housekeeping staff and make sure that we are... More 

new york
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 2, 2014

The desk staff was always friendly and helpful. The room was adequately clean on our arrival and the hotel was quiet. But it appears the hotel is also being used as long-term housing....it did make me uneasy at times, though we never had any issue with the "guests". Though I would definitely consider an Extended Stay hotel again, if I... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay with us and we provided you with a fresh clean room. Still, I am sorry that you were not entirely comfortable at our location. Your feedback will be helpful to us and we continually work to improve... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 12, 2014

I was initially hesitant to book this reservation because of the saying you get what you pay for, however, being the location it was in I thought maybe I was getting a deal. WRONG! I walked in with my daughter and the smell of smoke and bad breath overtook me. Being how late it was and already prepaid i still... More 

Was this review helpful? Yes 2
Ventura
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 5, 2014

To let you know I stayed at the Extended Stay in Elk Grove CA. This is a great hotel for those of us who need to watch our budgets. My room was clean, comfortable, air conditioning worked great, a flat screen tv with a very good selection , and right off the five freeway. There are several places to get... More 

Was this review helpful? Yes 1
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that your stay was comfortable and we provided you with a fresh, clean room. As well, I am glad that you enjoyed all of the amenities our hotel had to offer during your stay. The staff and I would like to thank you again for posting... More 

Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 2, 2014

Booked into this hotel for a night stay. They put me in a room on the 3rd floor. Got to my room turned on the AC and it didnt blow very cold. I left the room to goto the store and came back 20 minutes later and the whole hallway to get to my room smelled like marijuana. Called the... More 

Was this review helpful? Yes 2
Reno, Nevada
1 review
5 of 5 stars Reviewed March 25, 2014

Hotel manager Prasad and his staff made us feel at home, explained housekeeping policies at ESA, and were very helpful in guiding us to fun destinations and restaurants in and around Elk Grove. Not happy to read other reviews regarding hotel being used as low cost permanent housing for meth labs and drug dealers. I hope hotel managers and corporate... More 

Was this review helpful? Yes
Manager_11525, General Manager at Extended Stay America - Sacramento - Elk Grove, responded to this review

Charlie - The staff and I read your review, and would like to thank you for sharing your comments with us. I truly appreciate your feedback regarding the service provided by our team. Your suggestions for improvement are also greatly appreciated. Thank you for choosing Extended Stay Hotels. We look forward to hosting you again in the future. More 

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Additional Information about Extended Stay America - Sacramento - Elk Grove

Address: 2201 Long Port Court, Elk Grove, CA 95758
Phone Number:
Location: United States > California > Elk Grove
Price Range (Based on Average Rates): $
Hotel Class:2 star — Extended Stay America - Sacramento - Elk Grove 2*
Number of rooms: 92
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Also Known As:
Extended Stay Elk Grove
Elk Grove Extended Stay
Extended Stayamerica Sacramento

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