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Holiday Inn Express Hotel & Suites Elk Grove East

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9175 West Stockton Boulevard, Elk Grove, CA 95758
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Holiday Inn Express Hotel & Suites Elk Grove East
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Holiday Inn Express Hotel & Suites Elk Grove East
Holiday Inn Express Hotel & Suites Elk Grove East
Holiday Inn Express Hotel & Suites Elk Grove East
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69 reviews from our community

Traveler rating
    34
    25
    5
    4
    1
See reviews for
31
10
2
17
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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    (17)
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Richmond, Virginia
Top Contributor
74 reviews 74 reviews
48 hotel reviews
127 helpful votes 127 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Most rooms and public areas have been newly renovated. You can still very lightly smell the new carpet and paint. The bed was very comfortable. The climate controls were a digital, wall mounted thermostat, not the old-style, color-coded wall units that are hard to dial in exactly right. The shower had plenty of hot water and pressure, even on the... More 

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Vallejo
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 18, 2015

My family and I stayed at the hotel for 2 nights for a baseball tournament. We Loved our stay! We enjoyed the free hot breakfast, friendly staff, clean and spacious room. The hotel is in a nice area. Lots of shopping and dinning choices close by. We would definitely stay at this hotel again.

Was this review helpful? Yes 1
Leua M, Regional Director of Operations at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Baseball players mom! Thank you for your kind review of the hotel and our staff. We are glad to hear that you got to enjoy the hotel and the area. The team looks forward to seeing you and your family upon your return. Have a great week! More 

Tacoma
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed January 29, 2015

I stayed at this hotel in August 2014 and recently as January 2015. Both stays were excellent. Staff was very courteous and efficient. The rooms were clean and well taken care of . The Breakfast area in the a.m. was clean, full and functional. Very nice place and will stay there again. K. WELLS

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Leua M, Regional Director of Operations at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Poppadub17, We loved sharing your review with our team! Thank you so much for your kind comments in recognizing the efficiency and cleanliness of the staff and hotel. We look forward to serving you again. Have a great week. Regards, Holiday Inn Express, Elk Grove Team More 

Cypress
Senior Contributor
26 reviews 26 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 14, 2014 via mobile

Excellent hotel! The staff, cleanliness, breakfast, rooms, rate were all so great! It is also located right off of the freeway, in the midst of some great shopping opportunities. It's also in a beautifully rural area. Loved our stay!

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Ron P, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear Guest. We are so thrilled to hear back from you. Thank you for choosing to stay at our beautiful Holiday Inn Express and Suites in Elk Grove Ca. We enjoyed having you as our guest and are very happy that you enjoyed your stays as well. Please come back and visit us soon. Happy Holidays. Sincerely Ron Prasad Front... More 

Stuttgart, Germany
Top Contributor
58 reviews 58 reviews
46 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed December 6, 2014

This is a typical Holiday Inn Express like you find it many times in the US. This location is rather new and everything is in good shape. Breakfast is typical and like on many occasions the pancake machine has its problems, needs much love from the service staff.

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Ron P, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear guest. Thank you for making us your choice of hotel during the time of your travel. We appreciate the time you took out of your busy schedule to give us this wonderful review. We take all our guests feed back in consideration and use is as a training tool to improve our quality of service. We hope to see... More 

Atlanta, Georgia
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed October 20, 2014

Excellent location ( right off the expressway) close to restaurants and several little mini malls. The people at the front desk,and the hotel staff were very accommodating and made my wife and I feel very comfortable. They have a great self serve breakfast setup which includes everything and anything you could want for a full breakfast meal. The rooms were... More 

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Ron P, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear Allan. We thank you and your family for making our hotel your destination to relax during your visit. We enjoyed having you all at our facility and are very happy to hear that stay was wonderful. We love hearing back from our guests. Please stop by next time when you are in town visiting family. We hope to see... More 

Philadelphia, Pennsylvania
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed October 13, 2014

The hotel is very nice and in a good location. The room is very nice and roomy. The check in process was fast and I was recognized as Platinum member but no small gift/compliment bag as other Holiday Inn Express though. The breakfast is good enough for us and my friends from Germany love Holiday Inn Express free breakfast at... More 

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Ron P, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear guest. Thank you for choosing to stay at our Holiday Inn Express and Suites. We are very happy to hear back from you. We do apologize for the slow check out. We will be more than happy to email you a receipt for your folio if needed. We look forward to seeing you and your colleagues in the near... More 

Top Contributor
151 reviews 151 reviews
41 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 9, 2014

Near shopping and eating locations. However this does not keep this hotel away from so unwanted guests. Business people should book rooms on floor 3 or higher and ask if they are located near an ice machine. Doors are thin. You can hear everyone's conversation in the hall and the ice machine like they are in your room. Breakfast was... More 

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Ron P, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear Mr. Butler. Thank you for choosing to stay with us. We appreciate the time you took out of your busy schedule to give us a feedback and bringing this matter to our attention. We will keep this mind for you future visits. Our hotel is actively working to improve services levels and your feedback has proved to be invaluable.... More 

Prescott, Arizona
Top Contributor
76 reviews 76 reviews
25 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed August 27, 2014 via mobile

After booking a reservation on their website which was indicated as pet friendly, we arrived after a long drive to be told their pet fee was $60 PER PET. After complaining I got the manager, he agreed to lower the fee to just $60, or one pet. If you look hard on their website, it did in fact say $60...but... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear Bruce H, Thank you for taking the time to provide feedback on your stay. It is unfortunate the fee for pets prevented you from fully enjoying your time at the hotel. We were glad to see the rooms were clean and the staff were friendly during your stay. We take all of the reviews we receive very seriously as... More 

Surrey, Canada
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 19, 2014

A Good place right off the highway, easy access. Staff were courteous at check in, rooms were a fair size and clean. The hotel had a good breakfast, and Free Wi-Fi. My husband and I were very pleased with everything.

Was this review helpful? Yes
Ron P, Front Office Manager at Holiday Inn Express Hotel & Suites Elk Grove East, responded to this review

Dear guest. We appreciate the time you took out of busy schedule to give us this wonderful review. We appreciate your business and are very happy to hear that your stay with us was wonderful. We look forward to seeing you again in the near future. Sincerely Ron Prasad Guest Service Manager More 

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