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Holiday Inn Express Elk Grove

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2460 Maritime Drive, Elk Grove, CA 95758
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Holiday Inn Express Elk Grove
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68 Reviews from our TripAdvisor Community

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Traveler rating
    23
    28
    9
    5
    3
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30
9
5
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
9 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Although this place is very conveniently located for anyone traveling up & down I-5, and the customer service was fine, the beds were horribly uncomfortable. For that reason alone, we probably would choose not to stay here again. Advil & coffee were much needed the next morning due to a very sore back & lack of sleep.

Was this review helpful? Yes
Holiday Inn E, Manager at Holiday Inn Express Elk Grove, responded to this review

Thanks for taking time to give us a review and Sorry to hear that our bed was not comfortable enough, please accept my sincere apology, I will personally go to that room and check if something need to be done then we will do that, and all our bed has a pillow topper. More 

Ogden, UT
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed May 26, 2015

The rooms were clean and comfortable. The beds and pillows were perfect. The breakfast had many selections and was very tasty. Our only complaint was with other guests in the hotel; a group of soccer players about 12 years old. They were running and making noise all over the hotel while their parents sat and drank in the lobby. However,... More 

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Tadcaster, England, United Kingdom
Level Contributor
109 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 31, 2015 via mobile

The room was clean, well appointed and very quiet and comfortable. You know what you're getting with a well known brand and everything was in place. The one touch I liked (that I hadn't seen elsewhere) was a makeup remover wipe. Breakfast all good too!

Was this review helpful? Yes 1
Washington DC, District of Columbia
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed February 9, 2015

We've been very lucky in having great experiences with the Holiday Inn Express and Suites. This location added to it! The staff at this location was very nice. Check in was smooth and we were given a suite. The suite itself was pretty spacious, having a large sitting area that came with a sofabed, minifridge and microwave. The beds were... More 

Was this review helpful? Yes 2
Elk Grove, California, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 8, 2014

I booked a suite for my daughters wedding in October for her and her bridesmaids to get ready. On the day I checked out I accidentally left my expensive dress hanging in the armoire. By the next day I noticed it was missing we live local so I stopped by to find out if it was found at that time... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Elk Grove, responded to this review

Dear Jeri J, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your... More 

Sacramento, California
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 7, 2014

I decided to stay at this location again because of my previous experience. Once again, the staff was friendly, and the hotel was clean. It is conveniently located next to the gas station and Interstate, with food and stores nearby. When I travel back to that city again, I will reserve a room at this facility.

Was this review helpful? Yes 1
Coos Bay, Oregon
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed November 25, 2014

We booked this hotel from a pet friendly website reference. I called the 800-number and received Holiday Inn Express information stating that there was a $45 pet De posit. When we arrived we were told that this was a $45 nonrefundable cleaning fee for our non-shedding 15 pound AKC obedience trained dog. There was a two page contract which I... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Express Elk Grove, responded to this review

Dear Susan S, Thank you for taking the time to relay your comments regarding our property during your recent stay. I am happy to here that you found our rooms clean. On the other hand, I am disappointed to hear that your stay was negatively affected by the pet- policy. Please accept our sincerest apologies for any inconvenience this may... More 

Oregon
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 17, 2014

Hotel is convenient to I-5 and we arrived very late but check in was quick and the room was great. The market was convenient for snacks and the room was clean and comfy. Front desk staff was polite but not super friendly late at night, in the morning they were much more friendly and asked about our stay which was... More 

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1 review
4 of 5 stars Reviewed October 28, 2014

People were awesome at front desk. Nice clean room and it is wonderful that they allow pets and without charging an arm and leg for a pet fee. I stayed on my way to Arizona and liked the hotel so much that on my way back to Washington I stayed again. We will be going down to AZ in January... More 

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Holiday Inn E, Manager at Holiday Inn Express Elk Grove, responded to this review

We are so glad that you chose to stay with us during your trip. Our location is ideal for travelers like you and are happy to accommodate guest's that has pets as well. We hope to see you soon! More 

Baton Rouge, Louisiana
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 18, 2014

Seemed pretty new. I think we got a suite as we had a seating area and a kitchenette with a mini fridge, microwave, coffee maker, and sink. They offer complementary wifi, parking, and hot breakfast! Our room was spacious and clean. Check out our room tour here: http://youtu.be/dy9hcmrIfqo

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Holiday Inn E, Manager at Holiday Inn Express Elk Grove, responded to this review

It was a pleasure having you stay with us. We do pride ourselves of having spacious rooms, with each room having it's own seating area within the room. Thanks for staying with us. More 

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