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DoubleTree by Hilton Hotel LAX - El Segundo

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1985 East Grand Avenue, El Segundo, CA 90245-5015
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DoubleTree by Hilton Hotel LAX - El Segundo
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DoubleTree by Hilton Hotel LAX - El Segundo
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879 Reviews from our TripAdvisor Community

Traveler rating
    276
    319
    155
    84
    45
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (82)
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  • All months
    (879)
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    (232)
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    (233)
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    (211)
  • Dec-Feb only
    (203)
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San Diego, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

This was my third stay at the Double Tree Hilton. Whenever my fiance comes home on leave, we always stay here. We have never been disappointed. Although I really like the hotel, I am not too fond of the location.

Review collected in partnership with DoubleTree by Hilton

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Torrance, United States
1 review
2 of 5 stars Reviewed 1 week ago NEW

Expensive and not worth it. Breakfast is $17 per person unless you spend your hhonor points. Even at $17, it is terrible. Had better breakfast in Days Inn! Pool was dirty, dishes and bottles from pervious night party all over the place. A/C did not work well. Fridge did not work, reported it twice before they replaced the relic from... More 

Review collected in partnership with DoubleTree by Hilton

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Contributor
19 reviews 19 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I stay at this hotel 1 week a month I find it please t but I have had a couple of bad experiences, no hot water, rocking toilet and flushing problem. All were eventually resolved so I guess it's ok! They also were replacing carpet and hammering all day! Breakfast staff is excellent!! As is breakfast!

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CALIFORNIA, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Great hotel away from LAX but still close. Enjoyed the breakfast everyday since I'm a Hilton Honors Diamond Member. I was acknowledged every time I walked by the front desk. Would stay here again without any hesitation.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Tucson, Arizona
Top Contributor
129 reviews 129 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a nice hotel stay in a good location for LAX travel. The staff was especially friendly and the hotel was well kept. There were several restaurants nearby to walk to for dinner. I'd stay here again!

Was this review helpful? Yes 1
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thanks so much for taking the time to write us a review! We are so happy that you enjoyed your stay with us. We strive to provide great experiences. We are honored that you will be staying with us again! We look forward. Thanks again! More 

Galt, California
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Left a white Samsung phone charger and my babies music toy in the room. Called 2x and left VM each time. Never a return call. emailed corporate they had broken English housekeeper call me to tell me my property was not found. Thieves! I feel robbed. They kept my belongings. They stole from a baby. I Expected more from a... More 

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thank you for sharing your recent experience with us on TripAdvisor. We're very sorry that we were unable to recover your lost items. We try our hardest to find lost items by searching high and low with hopes of returning it to the rightful owner. We feel very confident with our team members and can assure you that we have... More 

Walnut Creek, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

This hotel is very quiet and clean. Fast check-in. Very friendly and helpful staff. But the absolute best part, the WARM DELICIOUS chocolate chip cookie!!!! Comfy bed and sheets. Even the towels were soft. Very close to LAX, perfect when you have a very early international flight. Overall, a 10.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thank you for taking the time to write a review about your recent stay. We are so happy that you had a great experience with us. We're glad that you found our staff to be very friendly and helpful. Our goal is to create a rewarding experience for all of our guests. From the start of your stay, with our... More 

Honolulu
Top Contributor
50 reviews 50 reviews
35 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I needed a hotel in the LAX area for the night. There's free parking which is rare for hotels in the area. There are a number of restaurants and stores close by. As a Hilton Honors Gold member was provided with breakfast. It was a basic spread with eggs, breakfast meats, etc, but satisfying. Service was friendly, but a little... More 

Was this review helpful? Yes 1
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thanks so much for sharing your experience on TripAdvisor! We really appreciate knowing where we excel and can't wait to share your great feedback with the team! Our goal is to make sure that every guest feels welcomed and at home, with each stay. We certain hope to have provided that experience and look forward to serving you again in... More 

Vienna, Virginia
Top Contributor
80 reviews 80 reviews
45 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel on several occasions when leaving from LAX airport early the next morning; most recently this May. It's not as close as some other LAX hotels, but it sometimes is cheaper given its location in El Segundo. The customer service is always first rate (especially the breakfast team), the breakfast is simple but fresh, the... More 

Was this review helpful? Yes 1
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Thanks so much for taking the time to write about your recent experience. We are incredibly grateful for your honest feedback, as it is the best way for us to celebrate our great efforts, and also improve. We are constantly finding ways to improve the service atmosphere and we find great pleasure in knowing that we have exceeded your expectations.... More 

Carson, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great customer service! The rep was upfront about the construction, gave us extra cookies, and was very accommodating. Great attitude! Room was very nice, a little out of place due to construction, but still clean and presentable. The restaurant was a little off-putting due to the dirtiness of the chairs and floor. It seemed like it didn't belong or that... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
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