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All 10 El Segundo hotels

DoubleTree by Hilton Hotel LAX - El Segundo

3.5 of 5 Hotel   |   1985 East Grand Avenue, El Segundo, CA 90245-5015
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73%
Ranked #7 of 10 hotels in El Segundo
A recent review
4 of 5 stars reviewed 3 days ago
Robert P Carmel, IN, United States
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681 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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English first
Carmel, IN, United States
1 review
4 of 5 stars Reviewed 3 days ago NEW

Good experiences from check in (AnnaLizza) through to breakfasts and services. Need smaller portion offerings in restaurant through, even though food was good. Breakfast bar was great with Omelet or eggs to order. I stayed nearly two weeks, and service was consistent for the entire stay. Parking was ample and convenient.

Review collected in partnership with DoubleTree by Hilton

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Robert P., Thank you so much for taking the time to write us a review! We are so glad that you had a great time with us. We appreciate that you've acknowledged MonaLizza and we will be sure to share your experience with the rest of the team. We'll keep in mind about our portion offerings at our restaurant.... More

Top Contributor
56 reviews 56 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed here one night before going to Europe. It's a little hard to find but the front desk was pleasant and the room was fine if a bit dated. They have park and fly packages that are very reasonable. When we arrived, it took the usual 25 minutes to connect with the shuttle to the hotel but once there we... More

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Triciammh, Thank you so much for choosing us before traveling to Europe! We are so glad that you had a good experience with us. We will be sure to let the front desk know how pleasant they were. We appreciate your feedback regarding our rooms. We will be undergoing great changes in the next few months as we commence... More

Corona, California
Top Contributor
92 reviews 92 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

In reading the other reviews, the reader is likely to get confused. Is this a good place to stay near LAX or not? Well, it IS good, it you understand what you're getting and what you're not. What you're getting: superb value (MUCH better park and fly rates than the Century Blvd hotels), good property (well maintained, but older), good... More

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear tmgarrett, Thank you for sharing your honest feedback on TripAdvisor. We appreciate knowing where we need improvement and where we are excelling. We foresee great changes in the near future as we enter our renovation phase in a few months. We are so excited to share our 'new look' soon enough! Until then, you can always expect kind, genuine... More

New Orleans, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

We stayed at this hotel during a recent family trip to LA. While we were upgraded to a "suite", the second room did not have a working AC unit (it just blew room temp air) or a TV (there was a table with connections for one, but no TV). Pros: Inexpensive Centrally located to many areas in LA and LAX... More

Review collected in partnership with DoubleTree by Hilton

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Shawn M., We are terribly sorry for your recent experience with us! We can assure you that the sub-par level of service that you received in our restaurant is not typical. We greatly apologize for the issues you experienced with our Air Conditioner and Television. I will see to it that I get to the bottom of the service... More

Rockville, Maryland
Contributor
14 reviews 14 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We always start our California vacations in El Segundo and we always try to stay here. Is conveniently close to the airport, in a quiet business like neighborhood. However, is very close to El Segundo, with is beautiful beach. We love to stroll down the beach and downtown El Segundo because the town has a unique atmosphere and the beach... More

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear claudiast, Thank you for always choosing us whenever you're in the El Segundo area! We greatly value our loyal members and will do all that we can to continue providing consistently friendly and genuine services! We will be relocating our gym and improving our pool facility during our upcoming renovation this year! We will be better than ever! We... More

el segundo, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

This is the second time we have stayed at this hotel (and last) and the management has let the service and quality diminish greatly. The staff was very slow to respond to any requests and, when questioned for assistance, had very poor attitudes. Very disappointed.

Review collected in partnership with DoubleTree by Hilton

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Deanna, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area you’ll reconsider and visit us... More

Los Angeles, United States
1 review
5 of 5 stars Reviewed 1 week ago

I was really impressed by this hotel. The service was excellent and the staff were super friendly and efficient. We loved the chocolate cookies that they welcomed us with at the front desk. The room was spacious and the sheets were clean. Best value for money.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Esther M., We are so glad that you had an amazing time at our hotel. We greatly appreciate the 5-star rating in acknowledgment of our great services. You can always expect a memorable experience as we strive to deliver the value that you deserve! We truly hope to have the pleasure of your next stay very soon, so that... More

Concord, Cambodia
1 review
4 of 5 stars Reviewed 1 week ago

Hotel property was nice and accessible with ample free parking either onsite or overflow to the adjacent parking building shared with Mattel. The room was very clean and pleasant. Front desk staff were very courteous and friendly. Hotel cleaning and restaurant staff were friendly and efficient. In addition the cookies were warm and excellent.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Carlos G., Thank you so much for sharing your experience on TripAdvisor! We are so glad that you enjoyed your stay with us. Our entire staff takes pride in delivering outstanding services to all of our guests whether they are in housekeeping, front desk or restaurant. We will go out of our way to make your stay memorable. We... More

Bronx, United States
1 review
3 of 5 stars Reviewed 1 week ago

We needed a room with two double beds. We were informed at check in on Thursday that it will be available on Saturday and we would have a room change. We inquired on Saturday and was informed it was not available. We had to keep our room throughout our stay.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Bert B, Thank you for taking the time to write us a review. We greatly apologize that we were not able to change your room type upon your request. We are very diligent with honoring our guest's requests and even more-so with room reservations. We appreciate your understanding as our hotel was in sold-out status. Please contact me if... More

Roanoke, Indiana
Top Contributor
78 reviews 78 reviews
46 hotel reviews
68 helpful votes 68 helpful votes
2 of 5 stars Reviewed 1 week ago

I had two stays at this hotel last week, each featuring hassles and old rundown rooms. On the first stay I arrived about midnight. First problem was that there were only two parking spots left, and both were partially occupied by other vehicles making them unusable (lot is too small for hotel size). I ended up parking in a reserved... More

Was this review helpful? Yes
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Greetings, Thank you for taking the time us a review. Your feedback is crucial and serves a great importance to our ever-going mission for continuous improvement. We foresee great changes and property improvements very soon as we enter our renovation phase. We are excited to share our "new look" in the near future! Our team takes great pride in servicing... More

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Additional Information about DoubleTree by Hilton Hotel LAX - El Segundo

Address: 1985 East Grand Avenue, El Segundo, CA 90245-5015
Phone Number:
Location: United States > California > El Segundo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel LAX - El Segundo 3.5*
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Also Known As:
Doubletree Hotel El Segundo
Doubletree El Segundo
El Segundo Doubletree

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Romantic Hotel in El Segundo #6 Family Hotel in El Segundo #7 Business Hotel in El Segundo
Hotel Class
Number of rooms
215

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