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All 10 El Segundo hotels

DoubleTree by Hilton Hotel LAX - El Segundo

3.5 of 5 Hotel   |   1985 East Grand Avenue, El Segundo, CA 90245-5015
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72%
Ranked #7 of 10 hotels in El Segundo
A recent review
4 of 5 stars reviewed yesterday
Valerie L T El Segundo, United States
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682 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
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English first
El Segundo, United States
1 review
4 of 5 stars Reviewed yesterday NEW

The service was really great at the hotel - front desk and wait service were exceptional as well as the restaurant staff. The hotel was very clean. I couldn't believe how friendly everyone was and how much they were willing to help in any way they could.

Review collected in partnership with DoubleTree by Hilton

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Alturas, United States
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Staff were courteous and professional. Rooms were clean and close to all my business needs. I would recommend this hotel to all my coworkers that need to travel through LAX. Check in staff and housekeepers were very helpful with all my needs.

Review collected in partnership with DoubleTree by Hilton

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1 review
4 of 5 stars Reviewed 3 days ago NEW

Very nice hotel. The one thing missing was some kind of complimentary breakfast. Most hotels provide this amenity these days. There were only two sets of towels in the suite, although the staff responded quickly to the request or more.

Review collected in partnership with DoubleTree by Hilton

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1 review
1 of 5 stars Reviewed 3 days ago NEW

We booked a room here on Hotels.com, arriving at 11:00 PM to find that they were overbooked - they had forgot to turn off their reservation system after reaching full capacity. The lobby was filled with other, mostly overseas foreigners counting on what seemed like a confirmed booking, in a similar situation: unable to find a room so late, LA... More

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1 review
2 of 5 stars Reviewed 5 days ago NEW

Unfortunately, this hotel does not meet with my Hilton Expectation. Hopefully, they will be changing out the carpeting and improving the quality of this hotel soon. Overall, I love Doubletree. I would say skip this one and go to the San Pedro Marina Doubletree. They also have some updating to do on carpets but it is 100% better experience. From... More

Review collected in partnership with DoubleTree by Hilton

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear 513vickia, Thank you for writing a review about your recent stay. I've sent you an email regarding your experience. We'd like to reiterate that we’re very sorry you were unhappy with the carpeting at our hotel. We appreciate hearing from you and if you travel again to our area, we hope we have the opportunity to make it right... More

2 reviews
2 of 5 stars Reviewed 1 week ago

The hotel is dirty and run down. Staff is not very compitent. I found dirty clothes in my closet. Bathroom is stained around soap dish. Chairs in the room are old and tattered/torn. Did not feel I could sit on anything w/out putting a towel down first. The whole place smells funny and gave me a headache. I would not... More

Review collected in partnership with DoubleTree by Hilton

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Clyde M., We’re so sorry you encountered housekeeping problems. Unclean rooms are not typical at our hotel, and we appreciate that you brought this to our attention so we could help make it right. We have discussed this as well as the smell you described with our staff, and will make every effort to be sure our rooms meet... More

Anchorage
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
55 helpful votes 55 helpful votes
2 of 5 stars Reviewed 1 week ago

The staff are extremely pleasant, and the room is clean. Parking is extremely limited (involves a nearby parking garage roof when no spaces are available in the small lot) and the furniture/carpet are in disrepair. I've stayed in several nearby hotels, all of which were far nicer for the same price.

Was this review helpful? Yes
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear taiyaAK, Thank you for writing a review about your recent stay. We’re very sorry you were unhappy with your experience at our hotel. We appreciate hearing from you and will take your comments about the furniture in rooms and the parking situation under consideration. If you travel again to our area, we hope we have the opportunity to make... More

Carmel, IN, United States
1 review
4 of 5 stars Reviewed 1 week ago

Good experiences from check in (AnnaLizza) through to breakfasts and services. Need smaller portion offerings in restaurant through, even though food was good. Breakfast bar was great with Omelet or eggs to order. I stayed nearly two weeks, and service was consistent for the entire stay. Parking was ample and convenient.

Review collected in partnership with DoubleTree by Hilton

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Robert P., Thank you so much for taking the time to write us a review! We are so glad that you had a great time with us. We appreciate that you've acknowledged MonaLizza and we will be sure to share your experience with the rest of the team. We'll keep in mind about our portion offerings at our restaurant.... More

Top Contributor
59 reviews 59 reviews
27 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night before going to Europe. It's a little hard to find but the front desk was pleasant and the room was fine if a bit dated. They have park and fly packages that are very reasonable. When we arrived, it took the usual 25 minutes to connect with the shuttle to the hotel but once there we... More

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Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear Triciammh, Thank you so much for choosing us before traveling to Europe! We are so glad that you had a good experience with us. We will be sure to let the front desk know how pleasant they were. We appreciate your feedback regarding our rooms. We will be undergoing great changes in the next few months as we commence... More

Corona, California
Top Contributor
92 reviews 92 reviews
41 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 1 week ago

In reading the other reviews, the reader is likely to get confused. Is this a good place to stay near LAX or not? Well, it IS good, it you understand what you're getting and what you're not. What you're getting: superb value (MUCH better park and fly rates than the Century Blvd hotels), good property (well maintained, but older), good... More

Was this review helpful? Yes
Tiffany_Andrade, Director of Front Office at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Dear tmgarrett, Thank you for sharing your honest feedback on TripAdvisor. We appreciate knowing where we need improvement and where we are excelling. We foresee great changes in the near future as we enter our renovation phase in a few months. We are so excited to share our 'new look' soon enough! Until then, you can always expect kind, genuine... More

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Additional Information about DoubleTree by Hilton Hotel LAX - El Segundo

Address: 1985 East Grand Avenue, El Segundo, CA 90245-5015
Phone Number:
Location: United States > California > El Segundo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel LAX - El Segundo 3.5*
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Also Known As:
Doubletree Hotel El Segundo
Doubletree El Segundo
El Segundo Doubletree

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Amenities

Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#5 Romantic Hotel in El Segundo
Hotel Class
Number of rooms
215

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