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DoubleTree by Hilton Hotel LAX - El Segundo

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1985 East Grand Avenue, El Segundo, CA 90245-5015
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1 room 1 adult
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DoubleTree by Hilton Hotel LAX - El Segundo
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1,007 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Great comfort and location. Sometimes "airport" hotels are in not so good areas but this one is tucked in near Mattel corporate offices (does have an outlet toy store). Airport shuttle, walking distance to coffee, fast food, grocery store, drug store. Relatively quiet, I didn't notice airplane noise. Service and room are great! Refrigerator in room. Comfortable temperature rooms. Great... More 

Helpful?
Thank May P
Colorado Springs, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Held meetings here and they had so many convenient FREE things wifi, shuttle, parking, business center. the staff were GREAT from planning to during my event. The sleeping rooms were clean. Meeting space was nice but next to restaurant so a tad noisy. For an informal meeting, it is just fine. If it wasn't for that, it probably would have... More 

Helpful?
Thank J S
Colorado Springs, Colorado
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Adrienne and Esther in sales and catering could not have been any better to work with. Amazing response time and so helpful before, during and after the event. Great experience overall. The shuttle was so convenient for me and my guests. only a couple had a really long wait. Nice guest rooms and having fee wifi was a huge savings.... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank J S
Omaha, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Another chain hotel location that needs a complete update to justify the current rates. Tubs, toilets and room layouts don't wear out in 30 years but they do become outdated. The staff here was outstanding.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Steven L
Atlanta, Georgia
1 review
5 of 5 stars Reviewed 1 week ago

Location was very safe while also close to the airport and the beach. Staff was very friendly. Free parking and airport shuttle ran every 30 min. Nice touch giving out cookies. Grocery store and places are a short ride away.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mike P
Illinois, United States
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Flew into Los Angeles for the evening and stayed at the El Segundo location. Since I am a Hilton Honors member I was able to pick our room the day before. Upon arrival, we were greeted with two smiling faces and received our cookies. Yum, my favorite part! Our room was impeccably clean. The beds were super comfortable, I cannot... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Susan S
Deer Park, United States
1 review
4 of 5 stars Reviewed 1 week ago

Service was excellent. Only downer was all of the remodeling going on in the lobby area and gathering areas for cocktails. Room was clean. Biggest issue was with the internet connection. Have had this problem with other Hiltons. Internet kept going in and out. WHY?

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donald K
Los Angeles, United States
1 review
3 of 5 stars Reviewed 1 week ago

This hotel is not too bad...there were a few issues with the phone and heating/cooling. Although the bed was very comfortable and the staff was friendly and attentive. So for 1 night, it was doable...

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Anicka Jenine D
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was or anniversary and we selected this hotel. We was greeted by a wonderful staff, we got complimentary water and cookies. Construction was going on but the living areas was fine. We would definitely recommend this place.

Helpful?
1 Thank msaaafresh1
Tiffany_Andrade, Guest Relations Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Greetings, We are so happy that you enjoyed your stay with us. We really appreciate that you would recommend us. We feel so honored to have been the place that you chose to be your home away from home. We're glad that your anniversary was memorable. Thanks so much for the review, it really means the world to us! Best... More 

San Francisco, California
Level Contributor
66 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I have stayed at a number of Doubletree Hotels over the years and this one seems to have been neglected by management and the Hilton corporation. Rooms were relatively clean, but there are stains on the carpet and mold in the grout around the shower/tub. Faucet in the tub is starting to come loose from its fittings. Tiles in the... More 

Helpful?
Thank CookGirl-CA
Tiffany_Andrade, Guest Relations Manager at DoubleTree by Hilton Hotel LAX - El Segundo, responded to this review

Greetings, Thank you for sharing your honest feedback regarding your most recent stay. We really appreciate bringing your concerns to our attention and we'll be sure to address them immediately. We take great pride in our cleanliness and can assure you that the deficiencies you've pointed out are not typical. We take these issues seriously and will be sure to... More 

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