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Embassy Suites by Hilton Hotel Los Angeles International Airport South

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1440 East Imperial Avenue, El Segundo, CA 90245
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Embassy Suites by Hilton Hotel Los Angeles International Airport South
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943 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Herriman, Utah
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

I have stayed here twice on business once solo and once with colleagues. The pro's were the service at the Managers Reception and Cooked to Order Breakfast. Front desk staff are friendly as well. The con's only one really... When I was checking in first time visit to this property. I parked under the portico out front for just long... More 

Was this review helpful? Yes
Farmington Hills, MI, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our non-profit group has been enjoying conferences and conventions annually at this site! It just gets better and better! The service staff is really eager to please, the rooms are comfortable and QUIET (even though it's near LAX), the food is delicious and generous, problems are quickly attended to and there are smiles from everybody! Great place for big events!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel after your recent stay with us! We really appreciate your compliments and we will be sure to share them with all of our team members. Again thank you and when your travel plans bring you back to the Los Angeles area again we look forward to welcoming you back! Luke... More 

Cleveland, Ohio
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a great close to airport. We loved the breakfast and complimentary happy hour. Wish they had free wifi. Parking garage was $27 per day but you can park on the street for free. Rooms were very clean and spacious.

Was this review helpful? Yes
GuestServicesLAXES, Public Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

We’re so happy to hear that you had a great stay with us! We appreciate the wonderful review and comments of our hotel. We hope that you will choose to stay with us again the next time you visit Los Angeles. Please contact me if there is anything I can do for you. Rene Cortez Guest Services Manager Embassy Suites... More 

Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a bit of a problem at the airport, and had to check into this hotel for a night. It's located about a mile from the airport, a bit farther than other airport hotels. But that means it's less crowded, and much quieter. When we were there, there weren't that many guests at the hotel. Check-in was quick as... More 

Was this review helpful? Yes
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel after your recent visit with us. It is wonderful to read that you enjoyed your time with us. I am glad that the check in was quick and your overall stay was nice and quiet. Next time please unwind with a complimentary cocktail during our evening reception. Again thank you... More 

San Diego, California
1 review
4 of 5 stars Reviewed 1 week ago

great place to stay the night. Breakfast was good but for a few extra bucks on their end, it could be better such as the little extras like real butter for the bread and maybe a little more fresh fruit. My room was great! Clean and quiet and spacious.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for your great review of our hotel. We’re happy that you left with a good experience of our hotel. I will share your comments about the breakfast with our Food and Beverage Director so that we can find ways to improve that service. Please feel free to reach out to me if there is anything I... More 

Tacoma, Washington
3 of 5 stars Reviewed 1 week ago

The common areas are very nice looking but the rooms are a little less nice. For it being a Embassy Suite I expected more. The bathroom is pretty small and the shower had some problems draining. I only ordered from room service once, for what I paid the meal wasn't that good. Pros: - Close to freeway - Close to... More 

Was this review helpful? Yes
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate your feedback and we sincerely apologize for the issues you encountered with your room. We will take your comments under consideration as we continually work to improve our guest experience. Again thank you and we hope the next time you’re in the Los Angeles... More 

Hayward
1 review
3 of 5 stars Reviewed 1 week ago

This hotel brand is usually great but fell short. This hotel is absolutely beautiful and has a great free happy hour and free breakfast. On my particular stay in a particular room the bathtub was peeling and the interior of the hotel reeked of Chlorine. The hotel did credit me a few dollars for the inconvenience. I'm sure that other... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for your feedback about your recent stay with us. I’m sorry to hear that in this particular stay we fell short of providing you with great service and the cleanliness that is customary at any Hilton Worldwide hotel. I will share your comments with our staff to ensure we follow up on the items you mentioned. Please feel... More 

Virginia
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is gross. While the common areas are nice enough, my room was disgusting. As noted by another reviewer, it smelled like a smoking room. The bathroom was not clean - with lots of mildew and a hair from a previous guest. Plus, the bed was incredibly uncomfortable. Then, when I needed to check out early to catch the... More 

Was this review helpful? Yes
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your experience at our hotel. I’m very sorry to hear that you stay was not at all pleasant due to the cleanliness of the room and bathroom. I will share your comments with our housekeeping staff to ensure that we follow up on your concerns. Please contact me if there is anything I can do to... More 

2 of 5 stars Reviewed 2 weeks ago

Stayed here because US Airways missed a flight connection. The room had an awful odor like you used to find in rooms where smoking was permitted. I left very early in the morning because of the foul odors. The carpet was poorly vacuumed and very dirty with previous occupants m&m's and weedy litter around bed area.

Was this review helpful? Yes
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for your feedback of your recent stay with us. I sincerely apologize for the housekeeping issues that you experienced; our hotel works hard to ensure the comfort and satisfaction of our guests and we are very sorry that did not meet your expectations. I am working with our housekeeping staff to prevent this from happening in the future.... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Except for lousy internet reception pretty much the whole time we were there, the hotel was lovely and the people accommodating. The airport transportation was reliable and we appreciated that ride to the airport very much! The free breakfast was the perfect way to start a vacation day!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for the wonderful comments about our hotel! I’m sorry to hear that the internet was the only thing that almost ruined what would’ve been a perfect stay for you. We are working on improving this service so hopefully the next time you stay with us it will be much better. Please let me know if there... More 

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