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Embassy Suites by Hilton Hotel Los Angeles International Airport South

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1440 East Imperial Avenue, El Segundo, CA 90245
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Embassy Suites by Hilton Hotel Los Angeles International Airport South
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921 Reviews from our TripAdvisor Community

Traveler rating
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    313
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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El Monte, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW via mobile

The parking so small, the sigh on the street easy to miss, the price was good. The waiting time was 10 to 15 minutes to get pick up. The driver was very nice. I gave them 3 star because of the small parking lot, if u have small car it'll be ok

Was this review helpful? Yes
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel. We are terribly sorry that you felt like our parking was confusing and small. We do have ample space in our structure for nearly 300 cars, but the height restriction is 6’6. We hope that when you need a clean, relaxing and comfortable place to stay the next time you... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

A little more expensive than a standard hotel, but don't be afraid as it's definitely worth it. Rooms are nice and large. The rooms are also in very good shape. We stayed on the 5th floor facing the airport. I'm into aviation and it was one of the best views I have ever seen. The soundproofing was fantastic as well... More 

Was this review helpful? Yes
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thanks so much for taking the time to review our property! I am very pleased to hear that you enjoyed your stay with us here at the Embassy Suites LAX South and that you found our location to your liking. We are located right across from the south runways at LAX, making our rooms facing the airport very enjoyable for... More 

San Diego, California
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Before my two stays in the same week in this hotel I had trouble reconciling the poor reviews with the good reviews. Now I understand. I had a good stay in room 366. A poor one in room 214. 214 is on the airport side at the end of the hotel near the pool and on a walkway planted with... More 

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GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for returning to our property and taking time to write a review. Please allow me to offer my sincerest apologies from all of our team members for our property falling short of your expectations during your most recent stay. After reading your review the bathroom conditions in the suite you mentioned are not up to our high standards... More 

San Diego, United States
1 review
5 of 5 stars Reviewed 1 week ago

For anyone traveling to/from Los Angeles, this hotel is a great base of operations. Location is unbeatable. Freeway access to the rest of LA is ideal. Suites are very comfortable and calm. The free breakfast and evening drinks make it a great overall value. secure underground parking.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for the wonderful 5 star review of our hotel!! We sincerely appreciate your positive feedback and highlights of our hotel for other travelers to be aware of. We hope that you will choose to stay with us again the next time you are in Los Angeles. Please contact me if there is anything I can do... More 

Maumee, Ohio, United States
Top Contributor
172 reviews 172 reviews
47 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 1 week ago

I've stayed a couple times at the Embassy Suites "North" on Airport Blvd and didn't know there were two by LAX. Just stayed at this location, the "South" option, and liked it a lot better. Appears to have been recently refurbished and has a much nicer look and feel to it over the rather tired looking version to the North.... More 

Was this review helpful? Yes 1
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you so much for taking the time to review our hotel. We are pleased to see that you’ll come back and stay with us again. We have recently gone through a full renovation and are very excited to read that you enjoyed our new feel and furnishings. Please don’t hesitate to reach out to any one of our team... More 

1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We stayed overnight for a family event nearby. I have always had good experiences in the past staying at any Embassy Suites. This time was the exception....it seems guests brought outside guests. The pool, manager's evening special, and breakfast were all very overcrowded. Children were running from breakfast area to the pool and back to rooms with breakfast plates. During... More 

Was this review helpful? Yes 3
GuestServicesLAXES, Guest Relations Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to review our hotel after your recent travels to Los Angeles. We take all of our guests concerns and comments very seriously. I sincerely apologize on behalf of our entire team for you feeling concerned for your safety. The issues that you have mentioned in your review are not common and when they do... More 

Miami, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Very good location, good quality food at only bar restaurant, pleasant happy hour, nice breakfast, rooms good size, staff professional, if you need to overnight at Los Angeles Airport it is definitely a good choice. Shuttle drivers also very professional and helpful.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thanks so much for taking the time to review our property! I am very pleased to hear that you enjoyed your stay with us here at the Embassy Suites LAX South and that you found our location to your liking. Thank you for recognizing a few of our great teams here at our hotel. We will be sure to pass... More 

San Diego, California
Contributor
12 reviews 12 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for a quick overnight to do some things in the local area. We usually stay at Hilton branded properties in the U.S. and this one didn't disappoint. The room was clean and the beds were comfortable. Weekend breakfast is served a little later than the weekdays and while not extravagant I found it to be really good... More 

Was this review helpful? Yes
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for your loyalty to the Hilton family of hotels. We are very fortunate to be a part of the Hilton family and have set very high standard for our hotel. It is great to read that you enjoyed our cooked to order breakfast in the morning. I will be sure to pass along your compliments to our team... More 

Fairfax Station, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Front desk manager at 5:30AM in the morning was very unhelpful when I couldn't print my boarding passes on dedicated equipment in the lobby. The bathroom door had a a screw hanging out of the door handle and the door wouldn't close. The restaurant food was more like sports bar and quite pricey.....

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

Thank you for choosing our hotel when you recently traveled to Los Angeles. We are sincerely sorry that our hotel fell short of your expectations. We will take all of your comments into consideration as we continue to improve all of our guest experiences. I do know that one of our managers on property has already contacted you and if... More 

Orange County, CA
Senior Contributor
37 reviews 37 reviews
22 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for one evening but really enjoyed the stay. The rooms are all suites so lots of space. Clean and comfortable. And the staff seemed nice (though with our short stay we had very limited interaction.) The evening reception was so enjoyable in the beautiful atrium. There were plenty of drink selections (wine, beer, soda and mixed drinks). Food... More 

Was this review helpful? Yes
GuestServicesLAXES, Manager at Embassy Suites by Hilton Hotel Los Angeles International Airport South, responded to this review

We are extremely glad to read that your experience with us here at Embassy Suites LAX South was such a positive one! We realize that there are many options when booking a stay in the area and I am very pleased that we made such a positive impression and will be welcoming you back again! Again, thank you and please... More 

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