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All 10 El Segundo hotels

Embassy Suites Hotel Los Angeles International Airport South

3.5 of 5 Hotel   |   1440 Imperial Avenue, El Segundo, CA 90245
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72%
Ranked #6 of 10 hotels in El Segundo
Certificate of Excellence 2013
A recent review
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637 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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California, Maryland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I expect a higher standard from an Embassy Suites Hotel! The airport pick-up service was bad! I called twice and waited about 40 min for the shuttle while seeing other hotel shuttles came by 2-3 times!! The explaination from the staff was that they run a 'private shuttle' so they don't run as frequent as other hotels. Even with that,... More

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FTW
1 review
3 of 5 stars Reviewed 3 days ago NEW

breakfast area was over crowded. No place to sit. Food was below par. I think they were in the middle of a remodel but not sure. generally you have a place to order food, cooked to order but that didn't exist. The beds weren't that comfortable

Review collected in partnership with Embassy Suites Hotels

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1 review
5 of 5 stars Reviewed 6 days ago NEW

Ms. Sharon Simon provided outstanding support in correcting my reservation during an extremely busy time with a sold out hotel. I reserved two rooms online, and when I got my confirmation they were smoking rooms. When I arrived at the property Ms. Simon informed me they were sold out and it would be difficult, but not too worry. Of course... More

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Raleigh, North Carolina
Contributor
17 reviews 17 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 1 week ago

I'll just rate what needs to be improved. Communication. We stayed here because we had an early flight out the next morning and wanted to turn in our rental car the night before. There is NO information about the shuttle to the airport. I called the desk to ask - I was told just to come down 5 minutes before... More

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Santa Barbara, United States
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

We had to be at LAX at 6am and we live about 2 hours away. Instead of getting up at 3am, we stayed at this Embassy Suites and left our car. The hotel is fine. It is clean and has the standard middle end setup. There was construction going on when we were there, but not noisy at night. They... More

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Compton, United States
1 review
5 of 5 stars Reviewed 1 week ago

This is a very nice Embassy Suites, the location is perfect. My grand kids love to come here each year for their birthday. It is a site to see upon entry. the parking is really good just park and take the elevator straight to the main floor.The pool is the best for the kids, they never wanna get out. The... More

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Fontana, United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent customer service with clean rooms. With the exception of the noise from the remoldeling everything was wonderful. The staff was very accomadating. The room was clean and had all the amenities I needed.

Review collected in partnership with Embassy Suites Hotels

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GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

I am happy to see you enjoyed your time with us. Once the renovations are complete in our breakfast area I hope you will come back to visit. We are very excited to show off what they have been working on and excited to get back to providing you with a great service. Jim Ohl Guest Services Manager Embassy Suites... More

Calgary, Canada
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We enjoy the rather "all inclusive" aspect of the Embassy Suites given the Manager's reception and buffet breakfast so, given the HHonors Gold status and a one night stay, this one was rather easy. It was, however, a choice between this one and the North location. Not sure which one wins out... The bad part about this one is that... More

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GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

Thank you for sharing your feedback regarding our hotel. You make many great points about the various aspects of our hotel and we will use the feedback provided to make our hotel a great place for future visits. You’ll be happy to know that the cooked-to-order aspect will be back bigger than ever in the first week of May. They... More

Bellaire, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This Embassy Suites was nicer than some of the other Embassy Suites. Was happy to find out that there are many restaurants near by, especially given the proximity to the airport. The only disappointment was that the hotel didn't offer the omelet station like the other Embassy Suites for breakfast. However, given that it's complimentary, cannot complain too much. I... More

Review collected in partnership with Embassy Suites Hotels

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GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

Please know that the cooked-to-order breakfast will be back and better than ever once the renovations are completed in the first week of May. The reason we do not currently offer the omelets is due to the lack of space during the renovations. The Evening Reception is also in a new location and the ladies are itching to get behind... More

Cincinnati, Ohio
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel was very nice. The room was plenty spacious for our family of four. The kids enjoyed the pool and there was plenty of room to explore as the hotel was very big. The only downside was the pull out bed was not too comfy. There was some construction but didn't bother us. Nice breakfast too.

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GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

The Embassy Suites is the perfect location for larger families such as yours. To have the separate bedroom from the living room gives the parents some freedom on their bed times and having the complimentary breakfast helps feed even the pickiest eaters. I am glad you enjoyed your time with us and we hope to see you and your family... More

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Additional Information about Embassy Suites Hotel Los Angeles International Airport South

Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Address: 1440 Imperial Avenue, El Segundo, CA 90245
Phone Number:
Location: United States > California > El Segundo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in El Segundo
#6 Family Hotel in El Segundo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Los Angeles International Airport South 3.5*
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