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Embassy Suites Hotel Los Angeles International Airport South

3.5 of 5 1440 East Imperial Avenue, El Segundo, CA 90245
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Embassy Suites Hotel Los Angeles International Airport South
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Embassy Suites Hotel Los Angeles International Airport South
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841 reviews from our community

Traveler rating
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    142
    69
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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New York City, New York
Senior Contributor
27 reviews 27 reviews
26 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars NEW

Overall, I liked this property. That said, it's not for everyone. Use these pros and cons to help make your decision: PROS * Jose the bartender was awesome. Great guy, great at his job. * The manager's reception was excellent. Takes place 5.30-7.30p. Obviously not top shelf liquor, but not just beer and wine like some other ES. Nachos and... More 

Was this review helpful? Yes 1
Oakland, United States
1 review
5 of 5 stars Reviewed 1 week ago

Excellent amenities combined with first-rate service. The Wi-Fi is easy to hook-up in the rooms and the reception and breakfast are top rate and make you really feel welcome. The lobby and reception area have a tropical feel. Housekeeping staff are excellent. You can't do much better in the LAX area. Also enjoy the fitness center and indoor pool.

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
Norfolk, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

My third visit to this location and I shall return in September. Great Food , Friendly staff and Rooms very ample . Lots I like about this place , however the $27:00 a day to park my car is a bit excessive . I will be looking to park elsewhere for my next 5 day visit!

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

Thank you so much for the wonderful review of our hotel. We sincerely appreciate your feedback and we are very happy that you left satisfied with your stay. In the future, you can park out in front of the hotel at no charge. Just be mindful of the posted signs and the red curbs. If you have any questions or... More 

Cincinnati, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a huge, somewhat impersonal hotel. My wife and I arrived after a flight from Asia, loaded with baggage. There was no help whatsoever with the luggage at the hotel, despite our requests. The room was bland, without any view ( a blank window). The dinner in the grill, however, was pretty good, with a helpful, friendly server. Breakfast... More 

Was this review helpful? Yes 1
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

Thank you for the review of our hotel. I’m terribly sorry to hear that your stay with us was disappointing. Your comments are concerning because it is not typical of our hotel. I will be sure to share your feedback with our staff so that we can follow up on your concerns and improve on the areas that are lacking.... More 

Zushi, Kanagawa Japan
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

After a somewhat disappointing trip here, I received a standard Hilton survey that I honestly answered. Upon submission, I received and email from the hotel addressing my concerns and it really wasn't a "cookie cutter" email. My complaints were not earth shattering, but the hotel still took the time to address my survey and make it right. So many companies... More 

Was this review helpful? Yes
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

Thank you so much for the wonderful review of our hotel. I am delighted to hear that we were able to turn a disappointing stay around and address your concerns when you voiced them to us. It is our goal to ensure that all of our guests leave satisfied; if not then we like to hear back and address any... More 

Panama City, Florida
Senior Contributor
46 reviews 46 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Third time staying at LAX and this was the first at this hotel. Friendly staff, remodeled room and very convenient to the airport. The only disappointment was the wake up call. I've noticed others have commented about this issue. I don't think the problem has been resolved. Come on management!

Was this review helpful? Yes 2
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

It is wonderful to read that you enjoyed your stay with us! We have addressed the issues we have had with guests not receiving wake up calls. This should be corrected immediately as we are all aware how important it is to wake up on time in the morning. Please don’t hesitate to reach out to me should you be... More 

Washington DC, District of Columbia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was an average Embassy Suites hotel that is very close to LAX. The staff here are very friendly. The reception was good and the daily breakfast was also very good, although I wish they were open beyond 9am daily. The room I had could best be described as "tired" and dark. It was simply O.K. The lighting was not... More 

Was this review helpful? Yes
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

Thank you so much for taking the time to review our hotel. Please allow me to apologize for what sounds like not the best experience in your guest room. Given our location, right next to a neighborhood in El Segundo, the city put in an ordinance for the privacy of their residents. This is the reason why the windows on... More 

Kapaa, Hawaii
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We always stay here when stopping overnight on flights from our home in Hawaii to our former home on the east coast. The rooms are extremely comfortable with lots of space…..all the amenities you could possibly want, including a small fridge and coffee maker. Nice pool which we have never used but looks very inviting. Full bath with 2nd sink... More 

Was this review helpful? Yes 1
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

Thank you so much for your wonderful review of our property. You are absolutely right when you say our hotel has a lot to offer. From our cooked to order breakfast in the morning to the two rooms suite that you can relax in, our hotel brand is one of a kind! We all look forward to welcoming you back... More 

Murrieta, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything was as expected, nice clean hotel and great staff. I have stayed at this hotel now several times and enjoyed the stay and the free cocktail happy hour offered by the Embassy Suites. Just make sure if you have a wake up call from the hotel you have a backup plan, two missed wake up calls in my last... More 

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes 1
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to write a review about our hotel. We’re happy to hear that you had an excellent stay, not just this time but the times before as well. However, we’re very sorry that you had two missed wake up calls because we know how important it is to receive these calls in order for you... More 

Yukon, Oklahoma
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

Stayed in suite 486. Hotel is older but has some character. Room was clean and fresh...but bath area had no shower curtain. 2 calls to front desk did not remedy problem. This would appear to be a deficiency easily spotted if using appropriate housekeeping checklist. As a Hilton HHonors Diamond member, I expect better from a hotel of this price... More 

Was this review helpful? Yes 1
GuestServicesLAXES, Guest Relations Manager at Embassy Suites Hotel Los Angeles International Airport South, responded to this review

Thank you for taking the time to write a review about your recent stay. We sincerely appreciate your feedback and we’re very sorry for the issues with your room during your stay as well as the slow customer service you experienced. We will take your comments under consideration as we continually work to improve our guest experience. As a Diamond... More 

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Additional Information about Embassy Suites Hotel Los Angeles International Airport South

Address: 1440 East Imperial Avenue, El Segundo, CA 90245
Phone Number:
Location: United States > California > El Segundo
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Los Angeles International Airport South 3.5*
Number of rooms: 349
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Also Known As:
Embassy Suites El Segundo
El Segundo Embassy Suites
Hotel Style:
#4 Romantic Hotel in El Segundo
#6 Business Hotel in El Segundo
#6 Family Hotel in El Segundo

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