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Hyatt Place LAX El Segundo

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750 North Nash St, El Segundo, CA 90245
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Hyatt Place LAX El Segundo
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Hyatt Place LAX El Segundo
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416 reviews from our community

Traveler rating
    231
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    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Chicago
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Absolutely incompetent front desk. When checking in I asked the front desk attendant, Gloria (not sure about spelling) if I could have a room that’s not connecting and away from elevator. She said “OK” and proceeded to check me in. However, once I got to the room I discovered that it was in fact a connecting room close the elevator.... More 

Review collected in partnership with Hyatt Hotels

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VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear Alex230, Thank you for your feedback on your stay. Feedback like yours helps us to improve our service. The service issue has been addressed. We take pride in our friendly professional service and we apologize that was not your experience. We hope that you will continue to be a Hyatt customer in the future. Sincerely, Victor R. More 

Applegate, Oregon, United States
Contributor
15 reviews 15 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Booked this room over the phone with a free night stay - I mention that because while this property is new and meant to be a business hotel, I can't help but wonder if this is why I had the room I did. Every cushion on the sofa was stained, pendant lamp shade was also stained and damaged and had... More 

Was this review helpful? Yes
VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear Kelly S, Thank you for sharing your experience at our hotel. The condition of the room and the service issues have been addressed witht the staff. We take pride in providing a great product and great service and we apologize you did not have that experience on this stay. Sincerely, Victor R. More 

Auckland, New Zealand
1 review
3 of 5 stars Reviewed 4 days ago NEW

Shuttle Service From a customer perspective the outsourcing of the shuttle service does not work for me. When I get off a flight I like to get a shuttle straight to the hotel and not do a tour of an airport carpark. I want to get straight to the hotel. I would sooner stay at a hotel whose shuttle picked... More 

Review collected in partnership with Hyatt Hotels

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VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear Ian R, Thank you for sharing your experience at our hotel. We apologize for the inconveniences you experienced and the servie issues have been addressed with the staff. We are glad you liked the room and found the bed very comfortable. Sincerely, Victor R. More 

Los Angeles
Top Contributor
50 reviews 50 reviews
43 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 1 week ago

With modern furnishings and an upbeat vibe, this hotel has much going for it. Let down a little bit the paper thin Ceilings and the decidedly frosty greeting we received from the receptionist on our arrival. Free parking a definite plus.

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VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear Purim, Thank you for sharing your experience at our hotel. We apologize you did not receive a warm welcome, this has been addressed with the staff. We hope that you will consider staying with us again. Sincerely, Victor R. More 

Independence, California, United States
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is fairly new, I think 2 years old. It's in a quiet area near LAX. The decor is great and the rooms large. The staff is professional and nice. The lobby is very well lit and configured nicely. They have food and drinks in the lobby. Great breakfast in the morning. The only con I see is that... More 

Review collected in partnership with Hyatt Hotels

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VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear Sandee K, We are happy you enjoyed your stay at the Hyatt Place LAX. We are glad you found the staff to be professional and nice and you enjoyed the complimentary breakfast. The housekeeping issues have been addressed and are being corrected. We hope you stay with us again on your next visit to Los Angeles. Warm regards, Victor... More 

Los Angeles, California
Senior Contributor
33 reviews 33 reviews
29 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

Great newer hotel with free shuttle to LAX. This hotel is a couple of blocks from LAX but has shuttle service and is a safe area. The rooms are modern and clean. The Hyatt place provide all comforts from home but don't expect room service or a full service restaurant.

Was this review helpful? Yes
VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear FERNANDO T, We are glad you enjoyed your stay at the Hyatt Place LAX. We are happy you found the area safe and you took advantage of the free shuttle service to and from the airport. We hope you to see you again soon on your next trip to Los Angeles. Warm regards, Victor R. More 

Hazleton, United States
1 review
5 of 5 stars Reviewed 1 week ago

Everything about our stay was fantastic!!! The rooms were absolutely amazing-- we loved the layout: beds and then a corner sofa sitting area with a sofa bed (this worked PERFECTLY for our family of 6!!!). The beds were out-of-this-world comfy, the bathroom/layout was bright, clean and modern; the room was very clean, and the decor of the room was very... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear Andrew T, We are delighted you had a fabulous stay at the Hyatt Place LAX. We are happy you liked the room layout and found the beds comfy. We are glady you enjoyed the complimentary breakfast and took advantage of the free shuttle to and from the airport. We hope to see you again soon on your next trip... More 

Bexley, Ohio
Senior Contributor
39 reviews 39 reviews
28 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 1 week ago

Great little airport hotel. Nice, quiet clean rooms. Good breakfast, good front desk service. Clean rooms, Can be a little expensive at times, but when its $150 it's worth the money when it's $250 you should stay somewhere else. Can't say a negative word about this place except for the price.

Was this review helpful? Yes
VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear chayler, We are delighted you had a great stay at the Hyatt Place LAX. We are glad you enjoyed the complimentary breakfast. We hope you you stay with us again the next time you are in Los Angeles. Warm regards, Victor R More 

Honolulu, Hawaii
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I travel a lot and this is a great find at LAX. Hotel is new and modern. Rooms very spacious with a living room with sectional sofa. Free breakfast each morning was nice but the best part is that its the only decent hotel near LAX that has free parking! I would definitely stay here again.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear JU808, We are delighted you had a great stay at the Hyatt Place LAX, We are happy you enjoyed the complimentary breakfast and took advantage of the free parking. We look forward to your next stay with us. Warm regards, Victor R. More 

El Segundo, California
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very nice large rooms with comfortable beds. Very quiet hotel with nice common areas. Very polite, helpful staff. Great, free parking and Wi-Fi. Nice variety at free breakfast. Would stay here again. Great location.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
VICTOR R, General Manager at Hyatt Place LAX El Segundo, responded to this review

Dear Lisa G, We are delighted you had a great stay at the Hyatt Place LAX. We are glad you enjoyed the free parking and wifi and the complimentary breakfast. We hope you stay with us again soon. Warm regards, Victor R. More 

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