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Hilton Garden Inn LAX/El Segundo

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2100 East Mariposa Avenue, El Segundo, CA 90245
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Hilton Garden Inn LAX/El Segundo
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Hilton Garden Inn LAX/El Segundo
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947 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn LAX/El Segundo
See the most recent reviews
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 18, 2015

Still a great business Hotel in El Segundo. Big rooms, decent food and quiet. They have had a rent makeover that really improves the lobby and restaurant area. Parking can sometimes be a challenge. Internet was very very slow on my recent visit.

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear WHM3, We appreciate the review you have written about our property here in El Segundo. I am glad to see you enjoyed our comfortable spacious rooms. And the food in the Garden Grill is excellent. Whether you need a quick bite in the morning before a meeting or a delicious entrée before going out for the night, it’s a... More 

Denver, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 16, 2015

This is a good business hotel, close to LAX and the offices located in El Segundo. The lobby is very nice and the staff at the desk are extremely helpful. Warning though, if you are sensitive to noise, especially airport noise, you may have trouble. My room was not as soundproof as other hotels located in the LAX vicinity. My... More 

Review collected in partnership with Hilton Garden Inn

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Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Hello Francine E, Thank you for taking the time to post a review of our Hilton Garden Inn. We appreciate your kind words about our staff and the interior decoration of our property. I do apologize for your AC unit not functioning properly. I trust this was not too big an issue for you to cause any major inconvenience. I... More 

Houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2015

I love this hotel for its close proximity to major businesses all around LAX, its tranquility and the very friendly staff. As soon as you step into the lobby there is always a warm smile and a cookie waiting for you. The rooms are clean, fresh and the bed is very comfy. Internet connection is satisfactory but it is fast... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Anthony C, Director of Sales at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear Panagiotis D, Thank you so very much for your warm words and continued support. We do appreciate you and your recommendations so very much and I know the team here at the HGI love conversing with you as well. Our goal has been and will always be to ensure that guests are enjoying their stay from the moment they... More 

Canada, Kentucky
Top Contributor
265 reviews 265 reviews
180 hotel reviews
236 helpful votes 236 helpful votes
2 of 5 stars Reviewed March 13, 2015

We stayed here just before Christmas, following a very good stay earlier in December. The way that TripAdvisor's policies on posting reviews work, I had to wait a couple of months before submitting this review, but it was for a second stay and it was much less satisfying than our previous visit. We arrived in the early evening and asked... More 

Was this review helpful? Yes 3
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear Human44, Thank you for taking time out of your day to review our property. Your comments and questions are very beneficial to us. We take each entry very seriously so that we may better serve you and provide you will the best possible services. Please accept my apologies for us falling short of the standards you have come to... More 

Charlotte, North Carolina
Top Contributor
98 reviews 98 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 11, 2015

Great stay as always. Quality with a nice outdoor patio area. Good lighting at night. Wait staff in the restaurant couldn't be more accommodating and friendly. The coffee was available in the lobby and was fresh and hot. Paper in the morning. Nothing but the best!

Review collected in partnership with Hilton Garden Inn

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Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear smokeyellow, Our staff greatly appreciates your very kind words about our property! Every staff member here at the Hilton Garden Inn LAX/El Segundo is dedicated to giving you the most welcoming and enjoyable stay we possibly can and it is always great to hear that we are succeeding in this endeavor! I am also happy to hear that our... More 

Fort Worth, TX, United States
1 review
4 of 5 stars Reviewed March 11, 2015

Be prepared after your Flight (Good or Bad), you are about to enter Luxury at its be for a reasonable rate. the staff, service and food are Top Shelf. We have always enjoyed our stay and think you will also!!!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Hello Eugene F, I would like to thank you for your "Top Shelf" review of our property here in El Segundo. From the GM to the front of the line, we could not be more excited to read that you had such a pleasant experience with us during your stay. As you encountered all of our staff, from the restaurant... More 

Punta Gorda, Florida
Top Contributor
159 reviews 159 reviews
24 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed March 10, 2015

Stayed here on a return from Hawaii. Hotel has an airport shuttle which makes it easy to get to and easy to return to the airport. quick check in and quick check out. comfortable room, great bed, everything a tired traveler could want. this is not a "stop at the edge of the highway hotel" but is a place for... More 

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Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear Pinkfloyd7, Thank you for taking time out of your day to review our property. Our front desk team is always “extra” friendly. I am lucky to work with such an upbeat and positive group of people, it is truly a pleasure. Every day we try and pass our friendly and warm environment to our guests and I am happy... More 

San Diego, California
Top Contributor
83 reviews 83 reviews
66 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed March 9, 2015

We picked this hotel for a one night stay on the way back home especially because my son is an airplane enthusiast and wanted to stay near the airport. This Garden Inn is very spacious and comfortable. Rooms are very well appointed. The rooms have Keurig Brewers and that was a really nice experience. Front desk staff were very helpful... More 

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear Trevelling_Macs, Your kind words and comments have been very uplifting for all of our staff here at the hotel. We thank you for taking the time to post this review. I will pass your praises along to the front desk staff as well. Our agents here work very hard for each and every guest, to provide the highest level... More 

Chicago, Illinois
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 8, 2015

I felt very welcome upon my stay here. The front desk staff was helpful amd quick. The room and bed were spacious and comfortable. Housekeeping was very thorough. I stayed on the very first floor and would have preferred something slightly higher without a view of the parking lot, but that was so minor and I'm being a bit of... More 

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Hello poodah329, Thank you for choosing our hotel when you recently traveled to Los Angeles. It is wonderful to hear you enjoyed your stay with us and our staff was helpful. I am very pleased that we made such a positive impression and will be welcoming you back again! Our staff members strive each and every day to deliver a... More 

PA
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 5, 2015

This hotel is convenient toLAX. It's a nice property. The only problem, and it was a big one, concerned the cooked to order breakfast. As stated in a previous review, they prep the plates prior to even starting the food. So the bacon or potatoes will be cold. Chef "Ja...." ( I couldn't see the full name) actually placed his... More 

Was this review helpful? Yes 2
Hope M, Director-Food and Beverage at Hilton Garden Inn LAX/El Segundo, responded to this review

laxmomPa, I deeply apologize for the experience you had. I appreciate your feedback, as these actions you witnessed are not acceptable practices within our hotel. Rest assured all of our food and beverage staff have been trained on safe practices for handling food and ensuring all safety and sanitation procedures are followed. As a response to your feedback, all staff... More 

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