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Hilton Garden Inn LAX/El Segundo

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2100 East Mariposa Avenue, El Segundo, CA 90245
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Hilton Garden Inn LAX/El Segundo
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Hilton Garden Inn LAX/El Segundo
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964 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Garden Inn LAX/El Segundo
See the most recent reviews
1 review
2 of 5 stars Reviewed 3 weeks ago via mobile

I was staying in this hotel 3 days per week, every week, and they would not allow me to split my reservations to accommodate my travel schedule. I tried to connect with a sales person I work this out and they never returned my calls. I took my business elsewhere. Very frustrating that they wouldn't even return a call for... More 

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Hello BurghBoy1, I would like to thank you for taking the time to post your review of our property here in El Segundo. I would also like to apologize for an inconvenience you experienced while staying with us. Baring any discrepancies or issues in regards to reservations policies, I can assure you that all our front desk staff and management... More 

Laramie, Wyoming
Contributor
20 reviews 20 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is an excellent brand and there is a reason why I choose HGIs over any other property when I travel. The overall experience was typical HGI and was well deserving of a 5 star review. They have a complimentary airport shuttle that runs on the half hour and they even pick you up from the rental car places by... More 

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear Shivam P, Please allow me take a minute to thank you for sharing your experience here at the Hilton Garden Inn LAX/El Segundo with us! We appreciate you making us a part of your travel plans. We realize in the LAX area there are a lot of choices and hotels to choose from. We all take great pride in... More 

Los Angeles, California, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I can't decide what I enjoyed more.. The ambience.. Or the decor. Shuttle was fast and great. Great bus man, he was quite affable and jovial. The driveway was gorgeous. The trees and the breeze.. If this was a retirement home, I'd plan the rest of my life around moving here to live the rest of my days. The rooms... More 

Was this review helpful? Yes
Enriqueta C, Front Office Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Mr. Ander S, Thank you for your thorough review of our property! It is great to hear you had such an outstanding stay.The staff here works hard to ensure our guests are comfortable throughout their trip and it is great to hear they have succeeded in ensuring all aspects of your time with us were up to satisfactory standards. I... More 

South Perth, Australia
Top Contributor
124 reviews 124 reviews
73 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For the price and reviews I anticipated something better, a little more upmarket. Paid $184US for basic room with no breakfast. Thought they may have guest "happy hour" but the only offer they had was discounted prices on two wines and no nibblies at all. We walked to the shops at the corner for dinner while most guests appeared to... More 

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear mayaPerth, We appreciate you taking the time to review and post your comments about our property. I am pleased to hear that our staff members were accommodating and friendly and that our shuttle service to and from the airport was to your liking. I am concerned that, for the price, you found the hotel to be less than expected.... More 

TwoCoolers
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A nice enough hotel for business travel, though I tend to try to stay on the other side of LAX since that's the direction I'm always heading for meetings. The room was fine, though a bit worn, and mostly comfortable. The staff were great. And of course, as others have mentioned -- free self parking, hello. That's nothing to sneeze... More 

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Hello TwoCoolers, Thank you for reviewing our hotel here in El Segundo. We appreciate the kind words and the suggestions/comments from all our guests so that we may improve our services or see what we're doing well. I did notice that it seems you may have had a less than satisfactory experience with your bedding/pillows. I do apologize that they... More 

Cleveland, Ohio
Top Contributor
113 reviews 113 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This property has all the usual Hilton Garden Inn amenities so you know it's going to have a nice, comfortable room as well as the restaurant, business center and exercise facility. What I liked about this hotel were the free parking and proximity to shopping and places to eat. Depending on your preferences, you can walk to some and drive... More 

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear David F, Thanks so much for taking the time to review our property! I am very pleased to hear that you enjoyed your stay with us here at the Hilton Garden Inn LAX/El Segundo and that you found our location to be very convenient for your travel needs. You are absolutely right about the location of our hotel. We... More 

Detroit, Michigan
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 17, 2015

Reasonable price, close to the airport. We were greeted warmly and our check in was processed expediently. The room was average and average cleanliness as one might expect for a high traffic hotel. Wifi was very slow. Use your own hotspot or expect to pay. They had a very good breakfast, with many made to order items. Would recommend for... More 

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Hello Parker J, We thank you for reviewing our property. Your informative and kind words are much appreciated. Thank you for mentioning so many of our amenities that you enjoyed. I am pleased that the front desk staff greeted you warmly and got you checked in promptly. In regards to the wifi, we are always working to improve the speed... More 

highland, United States
2 reviews
5 of 5 stars Reviewed April 17, 2015

Excellent hotel, the shuttle picked us up and took us back to the airport. Very nice, everything perfect. The restaraunt was good, service was great. Staff at the desk were proffesional. Room was spotless and no odors. I am looking forward to my next visit.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear Kevin H, Thanks so much for taking the time to review our property! I am very pleased to hear that you enjoyed your stay with us here at the Hilton Garden Inn LAX/El Segundo and that you found our location to be very convenient for your travel needs. I will pass you wonderful comments along to the department managers... More 

manassas, United States
1 review
4 of 5 stars Reviewed April 16, 2015

the hotel is great but can't get Verizon coverage so not good for business purposes. Great for pleasure. Staff friendly and helpful, rooms clean, food good. Overall a good place to stay especially if you get a good deal on the internet for the price, which we did.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Dear Melinda S, We are very excited to see that you enjoyed your latest stay with us here in El Segundo. I see you received a good price for your room and the cleanliness and comfort was to your satisfaction. Our staff are all very friendly as you noticed and it's a kind, friendly smile and conversation that make our... More 

Oxnard, United States
2 reviews
5 of 5 stars Reviewed April 8, 2015

No parking fee as opposed to the hotels at the airport that charge $20+ per day. Everyone is very friendly. Struck up a conversation at breakfast with two employees that were very engaging. I would highly recommend this hotel. Ask for the third floor away on the north side of the building. Green line tram can get a little noisy.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Jason N, Manager at Hilton Garden Inn LAX/El Segundo, responded to this review

Hello Keith J, Our staff greatly appreciates your very kind words about our property! Every staff member here at the Hilton Garden Inn LAX/El Segundo is dedicated to giving you the most welcoming and enjoyable stay we possibly can and it is always great to hear that we are succeeding! It’s nice to hear you enjoyed spending time with our... More 

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