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Residence Inn LAX El Segundo

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2135 East El Segundo Blvd., El Segundo, CA 90245
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Residence Inn LAX El Segundo
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Residence Inn LAX El Segundo
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299 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Los Angeles, CA
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

I have never met such rude people! They lied to me about services not once - but twice! While the hotel is up to Marriotts standards, the staff would stop me from ever staying there again. Some of the hotel workers had stated that they started trying to improve extra services to increase their occupancy rate such as a shuttle... More 

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ResidenceInnElSeg, General Manager at Residence Inn LAX El Segundo, responded to this review

Dear 06181Carol, Thank you for taking the time to review our hotel. On behalf of my team, I sincerely apologize for the lack of customer service you were provided. Please be assured that your feedback is very important to us and will not be taken lightly. Please feel free to contact me should there be anything I could be of... More 

Florida
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for two nights as we started our cross country trip to our new home. It was clean, quiet and convenient. We didn't use the kitchen but it was a great feature. It was also reasonably priced for the area. It is quite for far LA but we knew that going in. Would definitely stay... More 

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ResidenceInnElSeg, General Manager at Residence Inn LAX El Segundo, responded to this review

Dear Lindsay L, Thank you very much for taking the time to share your experience at the Residence Inn El Segundo. We are pleased to hear that you enjoyed your stay with us and that our hotel met your expectations. We look forward to seeing you again when you come and visit your old town. Sincerely, Ursula Rohler General Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location: Right outside of LAX; jogging distance to the beaches; yards from freeways; within a few miles from restaurants and grocery stores. Staff members are friendly and helpful. Breakfast and evening reception (alcohol served) are among the top hotels. Room was clean, spacious, and quiet. Would not go back to LA, though. Roads are bad and and drivers are... More 

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ResidenceInnElSeg, General Manager at Residence Inn LAX El Segundo, responded to this review

Dear Vinh H, Thank you so much for taking the time to review our hotel. I am happy to hear that you not only enjoyed your stay with us and received friendly customer service from our staff, but you were also able to take advantage of our location and enjoyed some of the beaches and restaurants around. Sounds like you... More 

Uniontown,Ohio
Level Contributor
17 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Everything was very good. The happy hour dinner was very good and not expected. The pool and workout area was clean. Room was nice. I cant think of anything that could be better. The staff at check-in was very nice and cute too.

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ResidenceInnElSeg, General Manager at Residence Inn LAX El Segundo, responded to this review

Dear Flyerman, Thank you very much for taking the time to review our hotel. We are very pleased to hear that you enjoyed your stay with us and were able to enjoy of our amenities like the pool and exercise room and that you received courteous and friendly service from our staff. We hope to see you again soon when... More 

Sao Paulo, SP
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 21, 2015 via mobile

Regular Residence Inn with a very nice staff, always willing to help. Rooms are clean and well maintained. Breakfast is good, similar to what you have in almost any Residence Inn. Location is nice, close to the airport (about 10 minutes) but about 40 minutes from downtown.

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ResidenceInnElSeg, General Manager at Residence Inn LAX El Segundo, responded to this review

Dear P_Andreoli, Thank you very much for taking the time to review our hotel. We are happy to know that your stay was enjoyable and you were pleased with your suite, our staff and the convenient location of our hotel. We hope to see you again when your travels bring you back to El Segundo. Sincerely, Ursula Rohler Genereal Manager More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 16, 2015

Stayed here for a week, and had some family stay as well. Love the free breakfast, free parking, pool. Service is great - we requested a couple room changes (when family arrived, and because my husband wanted a king), and were accommodated quickly and kindly. The rooms are quite spacious, and being a Residence Inn, there is a mini-kitchen area.... More 

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ResidenceInnElSeg, General Manager at Residence Inn LAX El Segundo, responded to this review

Dear leetehlee, Thank you very much for taking the time to review our hotel. We appreciate all your wonderful comments and are very happy you and your family enjoyed your week long stay with us. We hope to see you again soon. Sincerely, Ursula Rohler General Manager More 

Medford, Oregon
Level Contributor
268 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
4 of 5 stars Reviewed June 15, 2015

I booked this because of the free parking. But the place is clean and the service is great! The workout room is small so don't expect much there. The internet is good as well as their breakfast. You hear NO airport noise which was a nice surprise. If I had any beef is that the bath soap is not very... More 

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ResidenceInnElSeg, General Manager at Residence Inn LAX El Segundo, responded to this review

Dear YearoftheRabbit, Thank you very much for taking the time to review our hotel. We appreciate your comments and are pleased to hear that your stay with us was enjoyable. We hope to see you again if your travels bring you back to El Segundo. Sincerely, Ursula Rohler General Manager More 

Washington DC, District of Columbia
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed June 12, 2015

Pros: Excellent staff, clean large room as you expect from a residence inn, most of the amenities you would expect. With a larger pool then usual. Nicely landscaped. Lots of windows that open for breezes. Cons: tons of families here this trip, not business travelers. Pool in spite of being of decent size was full of kids. They happy hour... More 

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ResidenceInnElSeg, General Manager at Residence Inn LAX El Segundo, responded to this review

Dear Up69, Thank you for taking the time to share your experience at the Residence Inn El Segundo. We are very happy you enjoyed your stay and appreciate your feedback. We look forward to seeing you again! Ursula Rohler General Manager More 

Phoenix, Arizona
1 review
5 of 5 stars Reviewed June 10, 2015 via mobile

We regularly stay at Marriott hotels, especially Residence Inn due to the availability of Kitchen. We normally have a pleasant stay. Hotel management sent in a personal email a week before my arrival, which was a nice touch. The folks at the front desk were helpful and friendly. The free breakfast next morning was as expected. Nothing extraordinary, but good... More 

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ResidenceInnElSeg, General Manager at Residence Inn LAX El Segundo, responded to this review

Dear intvak21, Thank you very much for taking the time to share your experience at the Residence Inn by Marriott in El Segundo. We are very happy to hear that our hotel met your needs and that you received professional and friendly service from our staff. We look forward to having the opportunity to serve you again in the future.... More 

Avon ct
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 31, 2015

One of the best residence inns in the USA and close to the airport and car rental. Airport shuttle is free and takes under 5 minutes to get to this hotel. The next morning it's a five minute walk up the street to hertz/avis lots to pick up a rental.

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