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Hyatt House Los Angeles/El Segundo

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810 South Douglas Street, El Segundo, CA 90245
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1 room 1 guest
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Hyatt House Los Angeles\/El Segundo
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418 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (76)
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  • All months
    (418)
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    (94)
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London, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Spent two nights at this hotel and it was great as it had a small living room, kitchen and two large bedrooms with there own bathrooms, a basic breakfast is provide which makes life easier - good location and not very busy. Good area to sit out and relax and drink and there are a couple of BBQ's and seating... More 

Was this review helpful? Yes
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear Traveler, Thank you very much for your review and kind words. I am glad our hotel was a good find for you. Please know that your comments are very meaningful to us and will be shared with the team! Thanks again! Jef More 

Preston, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our third stay at the hotel in recent summers and although the rooms have been nicely upgraded, we felt a little disappointed with what used to be a really well run place. Along with the decor upgrade you now have to pay for parking and the hotel has done away with the evening social which used to be... More 

Was this review helpful? Yes 2
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear Joanna C., Thank you for taking the time to review our hotel. I am sorry that your stay was not what you had expected from before. While we do not offer the evening social any longer, Hyatt created the HBar to be a place where guests can still gather and interact with each other and staff. I do appreciate... More 

Standish
Level Contributor
167 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
3 of 5 stars Reviewed 1 week ago

We returned to this hotel again after five extended stays over the past five years and sadly were very disappointed.The rooms have been refurbished and the cleaning and maintenance staff are as always excellent.In the past Management has been extremely hands on and visible around the hotel.This year they are conspicuous by their absence and therefore the place is certainly... More 

Was this review helpful? Yes 2
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear Steve Standish, Thank you very much for taking the time to share your feedback. I do apologize that your stay was disappointing and your comments will be shared with our entire team. It would be impossible to make improvements without valuable feedback such as yours. Thank you again. Sincerely, Jef More 

Paris, France
Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

We had a suite with one bedroom but the sofa for my kids was very bad very uncomfortable and the sheets was holes.... The bathroom wasn't looking great The noise of the metro is horrible The breakfast is good but we have to wait half an hour to have an omelet and we have to wait to have some plates... More 

Was this review helpful? Yes
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear Alex P. Thank you for taking the time to share your experience with us. I am sorry that you were not satisfied with your stay and hope we might have an opportunity to make it up to you in the future. Warmest regards, Jef More 

1 review
5 of 5 stars Reviewed 1 week ago

Upon check in I was greeted at the front desk with a warm friendly smiles. Staff was excellent and very helpful with directions and the hotel offered a convenient shuttle to the nearby office building for the conference I was attending. I had a one-bedroom king suite which was an attractive modern design and very spacious. Photos on their website... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear maryjX3150SK, Thank you so very much for taking the time to rate the Hyatt House Los Angeles/El Segundo with five stars and for your kind words. I am delighted that you enjoyed the room and our team. We hope you may be able to join us again and for a longer stay! Sincerely, Jef More 

San Diego, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Had to walk up two flights of stairs to get to our room only to find it was just across from an elevated train. Every few minutes we heard a train roar past and announcements over the loudspeaker. Found a few ants in the beds. The free hot breakfast was convenient.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear Kim K., Thank you very much for taking the time to share your comments with us. I apologize that your stay was less than satisfactory. Should we have an opportunity to host you again in the future, please let me know and I would be happy to hand select a room in a better location for you. Thank you... More 

Dewsbury, United Kingdom
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here because of its easy commuting, location for airport, Manhattan beach etc The apartments were very well self contained, with everything you need 50inch tvs in lounge and bedrooms. There was complementary buffet breakfast which was very good, nice pool area, easy free parking. The rooms were spotless, the staff were friendly, I would definitely stay here again.

Was this review helpful? Yes
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear JuneRM, Thank you for the kind review and rating of the Hyatt House Los Angeles/El Segundo. I am pleased you found our location convenient and enjoyed many of the fabulous amenities and features of our hotel and suites. I hope we have the opportunity to host you in our House again soon! Cheers, Jef More 

Columbus, OH, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Be warned that this is not a hotel but rather converted apartments being passed off as a hotel. The room layout is awkward and the bedroom itself is tiny. The A/C was a nightmare - it was so loud that you needed to close the bedroom door but then you wouldn't get any cool air into the room. The "hotel"... More 

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear Elizabeth K, Thank you for reviewing our hotel. We appreciate your feedback very much. Since we opened in 1995 as a Summerfield Suites hotel and after being renamed Hyatt House, we have continued to strive to provide exceptional experiences for all of our hotel guest. I certainly do apologize for missing the mark during your stay. Please know that... More 

NY
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

First, I find the staff at the Hyatt House to be quite good. The front desk warmly welcomes you and they respond to your needs. Moreover, the hotel is conveniently located near the 405, Sepulveda and LAX. However, with this visit, there were just enough things not right that would make me reconsider staying there again. 1. On one morning... More 

Was this review helpful? Yes
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear ric808, Thank you for your detailed feedback about your stay. I apologize that your stay was less than satisfactory and I will personally address the comments you shared with our team. I hope you will consider staying with us again and I would be happy to attend to your room assignment personally. Warmest regards, Jef More 

LA, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

The best hotel I've ever stayed at. Lovely and large rooms make up for a homey feel. Hands down-best hotel ever!! I'd highly recommend this hotel to all people. The staff treated us like royalty! Everyone was kind, committed and exceptionally helpful.

Review collected in partnership with Hyatt Hotels

Was this review helpful? Yes
Jef F, General Manager at Hyatt House Los Angeles/El Segundo, responded to this review

Dear Karen N, Thank you so much for the wonderful review and five star rating of the Hyatt House Los Angeles/El Segundo. I am delighted you enjoyed your stay and our top-notch team! Thank you again! CHeers, Jef More 

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