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Americas Best Value Inn & Suites-El Monte/Los Angeles

2.0 of 5
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12040 Garvey Avenue, El Monte, CA 91732 (Formerly Super 8)
Americas Best Value Inn & Suites-El Monte/Los Angeles
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Ranked #1 of 10 Hotels in El Monte
A recent review
4 of 5 stars reviewed 3 days ago
kennethdarling Denmark
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75 Reviews from our TripAdvisor Community

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Traveler rating
    36
    17
    8
    4
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27
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4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (19)
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Denmark
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Check-in was easy and room was nice with wooden floors and clean bathroom. Pool area is not big, but clean and we had it for ourselves. Breakfast staff was friendly and smiling and was refilling continuously. When my daughter got sick and had to go to the hospital, the staff was extraordinarily helpful - many thanks!

Was this review helpful? Yes
Morris Plains, New Jersey
2 reviews
4 of 5 stars Reviewed 2 weeks ago

Room is well maintained with clean wooden floors and rest room. Additional rest room is also available, which is great. The staff are courteous and go out of their way to be of additional help when requested. The staff who maintained the breakfast room refilled the items as they were used, helped people in making the pancakes, kept the room... More 

Was this review helpful? Yes
Management response:

Dear Value Guest, It was a pleasure to have you stay with us and your kind words for our staff and hotel are valued. We are happy to learn that you enjoyed our convenient location and comfort of our large rooms and nearby dining. Also, we thank you for the kind words about our staff to be accommodating to your... More 

Hanford, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Bad service bad quality the man in the front desk was really rude and he had stated I couldn't be in the pool area without a parent even though I was 18. The man went to complain to my parents and he raised his voice. He didn't show me respect while I was on my visit. Never coming here again.... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, First, I would like to apologize to the list of problems you experienced while staying at our hotel. I would like to assure you that my staff and I are dedicated to making sure that our guests feel at home. I would also like to assure you that these problems have been addressed and taken care of! We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2015 via mobile

We had an emergency and had to leave home in a hurry! We stayed in a two king bed suite and it was great! The room was very clean, smelled nice and it was decorated beautifully! The jacuzzi tub was extra special! The staff was extremely attentive, and they even offered breakfast in the morning. I recommend this hotel to... More 

Was this review helpful? Yes 1
Management response:

Dear Value Guest, Thank you for your hotel review regarding our property America Best value inn and Suites El. Monte. We appreciate you taking the time to make us aware of your suite experience. We are happy to hear that the rooms were a good size, breakfast being a bonus and hotel staff going out of their way to be... More 

1 review
5 of 5 stars Reviewed June 12, 2015 via mobile

My boyfriend and I traveled from Rhode Island to California/LA to sight-see and visit family. Our stay at America's Best Value Inn & Suites was very cozy and we were well-accomodated for the duration of our stay. Our room resembles a studio set-up with the king bed located in the front room along with a desk and leather chair. Just... More 

Was this review helpful? Yes
Management response:

Dear Value Guest, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations and that our location and amenities were suitable to your needs. Your comments will be shared with our entire staff, as reinforcement to continue... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 9, 2015

Due to business reasons during the last 3 years I have been stating at several hotels in LA area, this has been one of the best hotels I have stayed in considering the price range. The hotel is located with easy access to major freeways, several good restaurants close by, friendly staff, the rooms are very clean, good complimentary breakfast,... More 

Was this review helpful? Yes 1
Management response:

Dear Value Guest, It was a pleasure to have you stay with us and your kind words for our staff and hotel are valued. We are happy to learn that you enjoyed our convenient location and comfort of our large rooms and nearby dining. Also, we thank you for the kind words about our staff to be accommodating to your... More 

Oklahoma City, Oklahoma
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed June 2, 2015

Stayed here due to location & need for a cheap room. Room was fairly clean, although carpet was old in appearance and the room had a lingering musty smell. Restroom, furniture, and light fixtures updated. Bed was very squeaky and not very comfy. Street/traffic noise loud, so if you're looking for a quiet place, this isn't it. Also, the pipes... More 

Was this review helpful? Yes 1
Management response:

Hello, Thank you for taking the time to submit a review. I appreciate your feedback as is it imperative to our continued success. It is unfortunate, that you felt that our hotel location lacked close proximity to restaurants; we are surrounded by many local authentic Asian cuisine and chain restaurants that are just minutes away from the hotel. We do... More 

New York City, New York
1 review
1 of 5 stars Reviewed May 13, 2015

I had my laptop stolen while staying at this hotel. The hotel manager was of no help, but the bigger problem was he didn't answer the phone or return my calls after I told him what happened. I had to file a police report, contact hotels.com (I booked through them) and today a month later I called hotels.com again to... More 

Was this review helpful? Yes
Management response:

Dear Guest, First, I would like to apologize to the list of problems you experienced while staying at our hotel. I would like to assure you that my staff and I are dedicated to making sure that our guests feel at home. I would also like to assure you that these problems have been addressed and taken care of! We... More 

Chicago, Illinois
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 stars Reviewed May 4, 2015 via mobile

This hotel needs immediate attention. They're more concerned with making money than with guest room cleanliness, bug control(roaches & possible bed bugs), and their very rude customer service. When approaching the desk, the 2nd shift clerk told us that we could "check out and be charged regardless". Also, we are closely watching our credit card for fraudulent charges. We have... More 

Was this review helpful? Yes
Management response:

Dear guest, Thank you for your review. We do apologize for the issues you experienced during your stay. We strive to give outstanding service and it appears that we have fallen short of this goal. Thank you for staying with us. Sincerely, The Service Team Anita Patel Public Relation More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 5, 2015 via mobile

The place is old, that however is no excuse for not making repairs...pool and hot tub were down for winter, the breakfast was minimal and the coffee maker was broken. The room was mostly clean, but i found a hair on the pillow. Based on my experience here i believe i overpaid and i will be looking elsewhere next time.

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for your recent stay with us and for taking the time to review our property. We are pleased that for the most part you had a pleasant experience at our property. We understand that we can not set a personnal expectations for all our guest. When it comes to price, you definitely made an excellent choice.... More 

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Hotel & grounds (3)
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