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Americas Best Value Inn & Suites-El Monte/Los Angeles

2.0 of 5
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12040 Garvey Avenue, El Monte, CA 91732 (Formerly Super 8)
Americas Best Value Inn & Suites-El Monte/Los Angeles
Best prices for: 1 room 1 guest
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Ranked #1 of 10 Hotels in El Monte
A recent review
5 of 5 stars reviewed 2 weeks ago
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71 Reviews from our TripAdvisor Community

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Traveler rating
    36
    15
    8
    4
    8
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24
9
4
17
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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    (11)
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

We had an emergency and had to leave home in a hurry! We stayed in a two king bed suite and it was great! The room was very clean, smelled nice and it was decorated beautifully! The jacuzzi tub was extra special! The staff was extremely attentive, and they even offered breakfast in the morning. I recommend this hotel to... More 

Was this review helpful? Yes 1
Management response:

Dear Value Guest, Thank you for your hotel review regarding our property America Best value inn and Suites El. Monte. We appreciate you taking the time to make us aware of your suite experience. We are happy to hear that the rooms were a good size, breakfast being a bonus and hotel staff going out of their way to be... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

My boyfriend and I traveled from Rhode Island to California/LA to sight-see and visit family. Our stay at America's Best Value Inn & Suites was very cozy and we were well-accomodated for the duration of our stay. Our room resembles a studio set-up with the king bed located in the front room along with a desk and leather chair. Just... More 

Was this review helpful? Yes
Management response:

Dear Value Guest, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests. It makes us happy to read we have met your expectations and that our location and amenities were suitable to your needs. Your comments will be shared with our entire staff, as reinforcement to continue... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Due to business reasons during the last 3 years I have been stating at several hotels in LA area, this has been one of the best hotels I have stayed in considering the price range. The hotel is located with easy access to major freeways, several good restaurants close by, friendly staff, the rooms are very clean, good complimentary breakfast,... More 

Was this review helpful? Yes 1
Management response:

Dear Value Guest, It was a pleasure to have you stay with us and your kind words for our staff and hotel are valued. We are happy to learn that you enjoyed our convenient location and comfort of our large rooms and nearby dining. Also, we thank you for the kind words about our staff to be accommodating to your... More 

Oklahoma City, Oklahoma
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here due to location & need for a cheap room. Room was fairly clean, although carpet was old in appearance and the room had a lingering musty smell. Restroom, furniture, and light fixtures updated. Bed was very squeaky and not very comfy. Street/traffic noise loud, so if you're looking for a quiet place, this isn't it. Also, the pipes... More 

Was this review helpful? Yes 1
Management response:

Hello, Thank you for taking the time to submit a review. I appreciate your feedback as is it imperative to our continued success. It is unfortunate, that you felt that our hotel location lacked close proximity to restaurants; we are surrounded by many local authentic Asian cuisine and chain restaurants that are just minutes away from the hotel. We do... More 

New York City, New York
1 review
1 of 5 stars Reviewed May 13, 2015

I had my laptop stolen while staying at this hotel. The hotel manager was of no help, but the bigger problem was he didn't answer the phone or return my calls after I told him what happened. I had to file a police report, contact hotels.com (I booked through them) and today a month later I called hotels.com again to... More 

Was this review helpful? Yes
Chicago, Illinois
Contributor
16 reviews 16 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed May 4, 2015 via mobile

This hotel needs immediate attention. They're more concerned with making money than with guest room cleanliness, bug control(roaches & possible bed bugs), and their very rude customer service. When approaching the desk, the 2nd shift clerk told us that we could "check out and be charged regardless". Also, we are closely watching our credit card for fraudulent charges. We have... More 

Was this review helpful? Yes
Management response:

Dear guest, Thank you for your review. We do apologize for the issues you experienced during your stay. We strive to give outstanding service and it appears that we have fallen short of this goal. Thank you for staying with us. Sincerely, The Service Team Anita Patel Public Relation More 

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed March 5, 2015 via mobile

The place is old, that however is no excuse for not making repairs...pool and hot tub were down for winter, the breakfast was minimal and the coffee maker was broken. The room was mostly clean, but i found a hair on the pillow. Based on my experience here i believe i overpaid and i will be looking elsewhere next time.

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for your recent stay with us and for taking the time to review our property. We are pleased that for the most part you had a pleasant experience at our property. We understand that we can not set a personnal expectations for all our guest. When it comes to price, you definitely made an excellent choice.... More 

San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 3, 2015

I had a week-long job in El Monte and decided to stay here. The room was always kept clean and the staff is very friendly. I met the owner himself and was recommended a local seafood restaurant, the food was great. Breakfast is made available early for those that are staying for business, would definitely repeat my stay here.

Was this review helpful? Yes 2
Management response:

Dear Guest, Thank you for taking the time to submit a review. I am delighted to hear that you found our hotel to be comfortable and productive for all your business needs while, enjoying all of our complimentary amenities. Everything we do is aimed at providing our guests with an excellent hotel experience and your feedback is extremely valuable. We... More 

Denver, Colorado
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 15, 2015

I recently had two wonderful stays at this Hotel. The Staff was superb, friendly and very attentive. Clean rooms and comfortable beds. I had a good customer experience with every person I came into contact with. And I felt that we were truly being taken care of from the moment we walked in. A substantial continental breakfast is included in... More 

Was this review helpful? Yes 1
Management response:

Dear Guest, Thank you for taking the time to complete a review on Tripadvisor. We are delighted that your stay with America Best value Inn and suites El Monte was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so... More 

1 review
5 of 5 stars Reviewed January 12, 2015

This place is great! The staff is truly friendly and accommodating. They got out of their way to help and their desk clerk helped me carry all my luggage to my room. The breakfast is good and Bertha the breakfast attendant is very sweet and assisted making waffles. The rooms were clean and had everything I needed for a weekend... More 

Was this review helpful? Yes
Management response:

Hello, Thank you for sharing your experience; we appreciate your feedback and are delighted to hear that you had a great stay. We take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and we look forward to welcome you... More 

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