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Quality Inn

2.0 of 5
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1455 Ocotillo Dr, El Centro, CA 92243 (Formerly Clarion Inn)
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Quality Inn
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47 Reviews from our TripAdvisor Community

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San Diego, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I am a frequent hotel user and have been in many hotels throughout the Southwestern part of the country. I often stay in the Quality Inn in El Centro and but have stayed in most other hotels in El Centro. There are two Marriots in El Centro and both are very fine hotels. But if you are looking for a... More 

Helpful?
1 Thank Alex A
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear Alex A: Thank you so much for sharing your experience at our Quality Inn. I am so pleased to hear that you enjoy our property, and I am especially thrilled to know that Robert was able to assist you in a way that exceeded your expectations. We are dedicated to our guests and strive to go above and beyond... More 

San Diego, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 5, 2015 via mobile

I have been to this hotel couple of time when it use to be Clarion Inn had few issue during those stay, but was resolve by the staff quickly. The staff is great and hotel is great for the price i get room.i remember my coworker has always told the manager that they need to have all the building entrance... More 

Helpful?
Thank dawson31
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear dawson31: I am so pleased to hear that you have noticed the upgrades we are making to our property. We place an incredibly high value on the feedback of our loyal guests, and we do take suggestions into consideration. Your colleague can feel safe with the knowledge that we are doing are very best to ensure that our Quality... More 

Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed November 19, 2015 via mobile

Recently On November 16 and 17th, I was on business in Brawley and my company has us stay here. Most of the time there is no problem except this time and personally I feel it was big. When we arrived at 7:00 pm we were told that the hotel let some other clients to stay a extra day and that... More 

Helpful?
Thank Susan L
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear Susan L: First and foremost, please allow me to apologize for the inconveniences you encountered, and for any misunderstandings. This is not typically something that happens, and the circumstances were unforeseen. I can absolutely understand the frustration this must have caused you, and I hope that we will be able to redeem ourselves in your eyes. Please contact me... More 

El Centro, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 17, 2015

I had a bad water leak in my house so I booked a couple of nights for my family. I've got to say that we really enjoyed ourselves considering that it wasn't a vacation but sure felt like it. The beds were very comfortable, the room clean which is always important and best of all the price couldn't be beat.... More 

Helpful?
Thank isabels248
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear isabels248: I am so sorry to hear that your stay with us was not for a pleasant reason, but I am so glad to hear that enjoyed your time with us regardless. I hope that your kids loved the pancake machine included in our complimentary breakfast, as well as our large pool! We would love to see you again... More 

Hearne, Texas
2 reviews
5 of 5 stars Reviewed November 9, 2015

we had a great stay at this hotel it use to be Clarion and now it change to Quality Inn the beds was comfortable and in morning the breakfast was great they have added pancake that is so good in morning ,and also have coffee in lobby 24 hours ,

Helpful?
Thank carlos r
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear carlos r: Thank you so much for sharing your feedback with us! You are absolutely correct: we have changed from being a Clarion Inn and we are now a Quality Inn! As you've noticed, these changes have included adding a pancake machine into our complimentary breakfast! It is my sincere hope that we will see you again on your... More 

Ipswich, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 6, 2015 via mobile

I'm staying in El Centro with work and have been put up in this place. I'm really looking forward to leaving this place. So what do you get in your room? Wide sweeping views of the interstate and general garbage / construction waste dumping area at the back of the hotel. Fridge and microwave resting on some form of broken... More 

Helpful?
Thank EvilSpud
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear EvilSpud: Thank you so much for sharing your candid feedback with us regarding your stay at our property. Please allow me to apologize on behalf of our entire staff and management team that you encountered any inconveniences during your time with us. I can assure you that we absolutely do care about the needs of our guests, and I... More 

Travelers are raving about these El Centro hotels

1 review
4 of 5 stars Reviewed October 1, 2015 via mobile

We really enjoyed relaxing by the beautiful area, our room was very clean, comfortable beds. The staff was friendly and helpful, close to freeway. We have tried numerous hotels in the past and this has been our favorite we difinitly go back.

Helpful?
Thank Carolina L
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear Carolina L: Thank you so much for sharing your recent experience with us. It is our highest priority to ensure the satisfaction of our guests, and I am gratified that you consider us to be among your favorite hotels. I look forward to seeing you on future visits to our area! Sincere Regards, C. Fulton Guest Services Manager More 

Fort Worth, Texas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2015

i stay at holiday inn when ever i come in town. this week they were sold out due to dove season and i had to call last min for reservation. but they suggest me to their sister property Clarion Inn and i got one of their Kitchen suite with very good rate. and when i check in to the room... More 

Helpful?
Thank audry k
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear audry k: Thank you so much for your kind words! I am so pleased that you enjoyed your time with us at our Clarion Inn El Centro property, and that you found our kitchen suite to be comforable. Our mattresses are definitely a guest favorite! It is my sincere hope that you will consider staying with us again in... More 

Sarasota, Florida
Level Contributor
283 reviews
234 hotel reviews
common_n_hotel_reviews_1bd8 160 helpful votes
3 of 5 stars Reviewed July 11, 2015 via mobile

I stay in hotels 300 + nights yearly. This hotel is older, but in pretty good shape. There is a Dennys and a bar in the hotel. The checkin was fast and efficient. The room was clean and the bed was comfortable. Overall, a great place to stay.

Helpful?
Thank ChuckMosher
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear ChuckMosher: I greatly appreciate your feedback. As frequently as you travel, you are in a fantastic position to share your insights with us about what really makes a stay special. I am so pleased to hear that you enjoy the beds in our rooms, and that our staff stands out to you! It is my sincere hope that we... More 

Phoenix, Arizona
Level Contributor
241 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
2 of 5 stars Reviewed May 27, 2015 via mobile

This hotel could be great, again. It was as a Holiday Inn, very good as a Ramada Inn. If the owner/manager cared as much about this property and his great staff, as he apparently does about his classic mustang, this property maintenance would match its nice alluring front lobby. My first room carpet was so worn-ripped its exposed tack strip... More 

Helpful?
1 Thank Robert A
CalistaF, Guest Relations Manager at Quality Inn, responded to this review

Dear Robert A: Please allow me to apologize for your less than satisfactory experiences at our Clarion Inn. We absolutely take the concerns of our guests seriously, and I would like to speak to you in further detail about the issues you've noted. Please contact me directly via email at your convenience at cf@kghotels.com. I would very much like to... More 

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