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All 18 El Centro hotels

Holiday Inn Express El Centro

2.5 of 5 Hotel   |   350 Smoketree Drive, El Centro, CA 92243
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68%
Ranked #4 of 18 hotels in El Centro
GreenLeadersBronze level
A recent review
4 of 5 stars Reviewed November 25, 2013
BeachWere Gilbert, Arizona
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51 people have reviewed this hotel

Traveler rating
    19
    16
    9
    2
    5
See reviews for
7
10
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23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
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There are newer reviews for Holiday Inn Express El Centro
See the most recent reviews
Imperial, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 11, 2013

Their website is very misleading. I was not able to make my reservation yet was charged anyways. The front desk staff told me three different things as far as changing or canceling my reservation. Never relieved a call back com the manager or customer service manager.

Was this review helpful? Yes 2
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Foggy22: I am sorry for the inconveniences caused to you. As I had previously explained to you over the phone, the reservation you had made online had the stipulation that it was a pre-paid reservation, and that, in the case of cancellation, the first night's room and tax charges were non-refundable. This policy is clearly outlined on the hotel's... More

Gilbert, Arizona
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 25, 2013

Clean hotel, nice people, thought the breakfast was good, missed the nightly reception. Quirk that is out of their control - bathroom fan always on when bathroom lights on, no option for fan off or on. I like to listen to the news/TV while doing makeup/hair - but would have had to turn TV way up. Noticed going down the... More

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear BeachWere: Thank you so much for taking the time to share your feedback with us. I am sorry that the noise from the bathroom fan was disruptive. This is definitely an issue we will be looking into. I am glad that you had a good stay with us overall, and I sincerely hope that we will have the opportunity... More

Tampere, Finland
Top Contributor
73 reviews 73 reviews
20 hotel reviews
34 helpful votes 34 helpful votes
3 of 5 stars Reviewed November 16, 2013

Clean hotel, but the chemicals to keep it clean made my eyes water. I do no know what they use to clean up but i would classify it as some sort of environmentally hazardous chemical. Otherwise basic Holiday Inn with nothing special. Very limited breakfast, but the dinner and snacks served on some nights have a nice impact. Good location... More

Was this review helpful? Yes 1
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear mrirotator: Thank you so much for sharing your feedback with us. I regret that our cleaning supplies were bothersome to you; we will be looking into ways to avoid this in the future. I was pleased to read that you enjoyed our evening snack reception though. It is my sincere hope that if you find yourself in the El... More

Clermont, Florida
Top Contributor
241 reviews 241 reviews
62 hotel reviews
90 helpful votes 90 helpful votes
4 of 5 stars Reviewed October 1, 2013 via mobile

They hotel is very clean. The breakfast was very good. The temperature in the fitness center was 78, too hot for a fitness center unless your 80. I asked if it could be lowered, the next day it was 77. If they don't want you to be comfortable in the fitness center, do they really care about you.

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Jeffrey S: I apologize that you experienced any inconveniences during your time with us. Please know that your comfort and convenience are of the highest priority to us, and I regret that we did not live up to your expecations in regards to the fitness room. We typically do a much better job at meeting the needs of our... More

Temecula, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 9, 2013

I stayed at this hotel last night, May 8th, and I was pleasantly surprised. Easy parking, fast check in and room is very clean. I usually stay at Comfort Suites hotels but tried Holiday Inn this time. The room smells good and sheets smell clean. There's a small fridge with microwave and coffee maker. Not sure why there's negative feedback... More

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Merlot2708: Thank you so much for your feedback! I cannot express how happy we are to know that you were satisfied with your stay. We take a great deal of pride in keeping our hotel and property clean and up-to-date, and it is nice to know that travelers such as yourself appreciate the outcome of our efforts. We hope... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 2, 2012 via mobile

We stayed at this motel in November expecting rest and relaxation. The second night the hotel hosted a party. The music was very loud into the night. No sleep to be had. After repeatedly calling and complaining about the noise we left. The managent stated to guest relations that they told us there would be a party that was a... More

Was this review helpful? Yes 3
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Cw72757: I regret to hear that you had such negative experience while staying at our property, and I apologize that you feel as though your needs were not met. Please know that we take all of our guest concerns very seriously, and it concerns me that our service and facility failed to meet your expectations. If you are open... More

Twentynine Palms, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2012

I stayed at this hotel because I always stay with the Holiday Inn Brand, I was happy from the minute I walked through the door until the minute I left. The staff was overly joyful, and out going about answering the questions I had, informing me of the hotel amenties, and even when the lobby got busy and full they... More

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Jolene: I cannot express to you how happy I am that you enjoyed our hotel so much! It is always the greatest pleasure for our staff to know that we have succeeded in making someone's stay memorable and comfortable. We value you as a member of our Holiday Inn family, and look forward to seeing you again in the... More

San Diego, California
2 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed August 8, 2012

I was in El Centro for work related for two nights, first the Internet signal is terrible, I called from my room to the clerk to ask what was wrong with the wifi and they dirrected my to their wifi company and their wifi company "guess it was called OVATION" told me that the problem was the hotel internet routers.... More

Was this review helpful? Yes 2
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear John D: Please allow me the opportunity to apologize for the inconvenience you encountered while staying at our property. We understand how crucial it is for our guest's needs to be met while staying with us, and I sincerely regret that your stay experience did not live up to these standards, or your expectations. Your feedback is important to... More

Imperial, California
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed June 15, 2012

I am a local however had to stay here when my home was being built. This hotel by far is the best in the Imperial Valley. The staff was soo helpful and friendly that i felt like i was in a 5 star resort. The rooms are very clean & the presentation is outstanding.

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Adele L: Your wonderful comments have made our day! We always pride ourselves on making sure that our guests are treated well, and we are pleased to know that we succeeded with you. I will pass your kind words along to our staff, and share the love. Even if your house is finished, we hope to see you again... More

Dallas Fort Worth
Top Contributor
64 reviews 64 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed May 2, 2012

On a Trip To San Diego I found a Gem of Property to stay in El Centro, Ca. Hotel must not be very Old because this Hotel was well worth the $$$$$ to rest, work out in a Great Gymn and a fanstastic Breakfast. El Centro is the Bread Basket for the USA due to all the crops that produce... More

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Blackhawks1960: Thank you so much for your feedback! I am so pleased that you had an enjoyable stay, and I certainly hope to see you again on any future travels that may bring you to our area. I will be passing your positive comments along to our staff. I hope that the rest of your trip to San Diego... More

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Additional Information about Holiday Inn Express El Centro

Address: 350 Smoketree Drive, El Centro, CA 92243
Phone Number:
Location: United States > California > California Desert > El Centro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express El Centro 2.5*
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Also Known As:
Holiday Inn Express El Centro Hotel El Centro
Holiday Inn El Centro
El Centro Holiday Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Welcome to your best option for service, comfort, and value in the Southern California desert. Holiday Inn Express Hotel & Suites in El Centro offers 100 beautifully appointed, all non-smoking rooms and minisuites with a variety of features and amenities available to ensure that your travel needs are well taken care of. Be sure to start your day off right with our Express Start breakfast; we also have conference and banquet rooms available for your event or business needs. All rooms come equipped with free high speed Internet access, in-room fridge and microwaves, irons, ironing boards, hairdryers and in-room coffee services. Pay per view movies and games are available as well. Pamper yourself in one of our Jacuzzi or balcony suites. We are centrally located in El Centro and within minutes of many recreational activities including golfing, fishing, birdwatching, bowling, museums, shopping and fine dining. El Centro Regional Medical Center and Centinela State Prison are located nearby. The Imperial Valley is famous for seasonal activities such as the Cattle Call Rodeo, the Midwinter Fair and Fiestaand the Blue Angels Air Show, held annually at the nearby Naval Air Facility.Be sure to check out the Imperial Valley Sand Dunesor Glamis, where scenes from your favorite movies have been filmed. Also experience the unique culture south of the border in Mexicali, Mexico, which is known for its shopping and dining. ... more   less 
Number of rooms
100

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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