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All 18 El Centro hotels

Holiday Inn Express El Centro

2.5 of 5 Hotel   |   350 Smoketree Drive, El Centro, CA 92243
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67%
Ranked #5 of 18 hotels in El Centro
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed yesterday
LSJUKA Sacramento, California
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44 people have reviewed this hotel

Traveler rating
    16
    14
    7
    2
    5
See reviews for
5
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18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • Any
English first
Sacramento, California
1 review
4 of 5 stars Reviewed yesterday NEW

After a long drive from Palm Springs, passing abandoned cafes and empty beaches, the hotel and its staff were a refreshing respite. Clean, comfortable room; good selection for breakfast. The only drawback was a strange scrapping noise as the elevator ride to the third floor passed the second floor level

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Barstow, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed March 1, 2014

Overall for the price and cleanliness I am rating a 5. The room and bath were updated and very clean. The breakfast featured a hot options (biscuits, gravy, sausage, eggs and pancakes) fruit, yogurt, boiled eggs, cereal and a variety of breads 6-10 am. The breakfast room was clean and spacious. Also not just one HBO channel in the room... More

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Donna R: Wow, what a great review to read first thing on a Monday morning! Thank you so much for your kind words. I am so pleased to hear that you enjoyed your time with us. I will be sharing your comments with the staff members, and I know that they will be as happy as I am that... More

Uberlandia, MG
Top Contributor
61 reviews 61 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed February 22, 2014

The hotel is very clean and confortable, and it has a good price. However, there are some things to improve. The shower is really bad, I just couldn't get a nice temperature. Either it was too cold or too hot. And it also wet all the bathroom floor. Another problem is the air conditioner, which is very old and noisy.... More

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear GuilhermeJF: Thank you so much for choosing to stay at our Holiday Inn Express! I am sorry that you experienced any inconveniences with your shower or air conditioner. We strive to ensure that our guests enjoy a hassle free stay, and I regret that this was not the case. You will be pleased to know that we will be... More

Imperial, California
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 11, 2013

Their website is very misleading. I was not able to make my reservation yet was charged anyways. The front desk staff told me three different things as far as changing or canceling my reservation. Never relieved a call back com the manager or customer service manager.

Was this review helpful? Yes 2
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Foggy22: I am sorry for the inconveniences caused to you. As I had previously explained to you over the phone, the reservation you had made online had the stipulation that it was a pre-paid reservation, and that, in the case of cancellation, the first night's room and tax charges were non-refundable. This policy is clearly outlined on the hotel's... More

Gilbert, Arizona
Contributor
17 reviews 17 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 25, 2013

Clean hotel, nice people, thought the breakfast was good, missed the nightly reception. Quirk that is out of their control - bathroom fan always on when bathroom lights on, no option for fan off or on. I like to listen to the news/TV while doing makeup/hair - but would have had to turn TV way up. Noticed going down the... More

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear BeachWere: Thank you so much for taking the time to share your feedback with us. I am sorry that the noise from the bathroom fan was disruptive. This is definitely an issue we will be looking into. I am glad that you had a good stay with us overall, and I sincerely hope that we will have the opportunity... More

Tampere, Finland
Top Contributor
56 reviews 56 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed November 16, 2013

Clean hotel, but the chemicals to keep it clean made my eyes water. I do no know what they use to clean up but i would classify it as some sort of environmentally hazardous chemical. Otherwise basic Holiday Inn with nothing special. Very limited breakfast, but the dinner and snacks served on some nights have a nice impact. Good location... More

Was this review helpful? Yes 1
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear mrirotator: Thank you so much for sharing your feedback with us. I regret that our cleaning supplies were bothersome to you; we will be looking into ways to avoid this in the future. I was pleased to read that you enjoyed our evening snack reception though. It is my sincere hope that if you find yourself in the El... More

Clermont, Florida
Top Contributor
229 reviews 229 reviews
60 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed October 1, 2013 via mobile

They hotel is very clean. The breakfast was very good. The temperature in the fitness center was 78, too hot for a fitness center unless your 80. I asked if it could be lowered, the next day it was 77. If they don't want you to be comfortable in the fitness center, do they really care about you.

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Jeffrey S: I apologize that you experienced any inconveniences during your time with us. Please know that your comfort and convenience are of the highest priority to us, and I regret that we did not live up to your expecations in regards to the fitness room. We typically do a much better job at meeting the needs of our... More

Temecula, California
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 9, 2013

I stayed at this hotel last night, May 8th, and I was pleasantly surprised. Easy parking, fast check in and room is very clean. I usually stay at Comfort Suites hotels but tried Holiday Inn this time. The room smells good and sheets smell clean. There's a small fridge with microwave and coffee maker. Not sure why there's negative feedback... More

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Merlot2708: Thank you so much for your feedback! I cannot express how happy we are to know that you were satisfied with your stay. We take a great deal of pride in keeping our hotel and property clean and up-to-date, and it is nice to know that travelers such as yourself appreciate the outcome of our efforts. We hope... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 2, 2012 via mobile

We stayed at this motel in November expecting rest and relaxation. The second night the hotel hosted a party. The music was very loud into the night. No sleep to be had. After repeatedly calling and complaining about the noise we left. The managent stated to guest relations that they told us there would be a party that was a... More

Was this review helpful? Yes 3
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Cw72757: I regret to hear that you had such negative experience while staying at our property, and I apologize that you feel as though your needs were not met. Please know that we take all of our guest concerns very seriously, and it concerns me that our service and facility failed to meet your expectations. If you are open... More

Twentynine Palms, California
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 21, 2012

I stayed at this hotel because I always stay with the Holiday Inn Brand, I was happy from the minute I walked through the door until the minute I left. The staff was overly joyful, and out going about answering the questions I had, informing me of the hotel amenties, and even when the lobby got busy and full they... More

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Jolene: I cannot express to you how happy I am that you enjoyed our hotel so much! It is always the greatest pleasure for our staff to know that we have succeeded in making someone's stay memorable and comfortable. We value you as a member of our Holiday Inn family, and look forward to seeing you again in the... More

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Additional Information about Holiday Inn Express El Centro

Also Known As:
Holiday Inn Express El Centro Hotel El Centro
Holiday Inn Express El Centro Hotel
Holiday Inn El Centro
El Centro Holiday Inn
Address: 350 Smoketree Drive, El Centro, CA 92243
Phone Number:
Location: United States > California > California Desert > El Centro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 18 hotels in El Centro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express El Centro 2.5*
Official Description (provided by the hotel):
Welcome to your best option for service, comfort, and value in the Southern California desert. Holiday Inn Express Hotel & Suites in El Centro offers 100 beautifully appointed, all non-smoking rooms and minisuites with a variety of features and amenities available to ensure that your travel needs are well taken care of. Be sure to start your day off right with our Express Start breakfast; we also have conference and banquet rooms available for your event or business needs. All rooms come equipped with free high speed Internet access, in-room fridge and microwaves, irons, ironing boards, hairdryers and in-room coffee services. Pay per view movies and games are available as well. Pamper yourself in one of our Jacuzzi or balcony suites. We are centrally located in El Centro and within minutes of many recreational activities including golfing, fishing, birdwatching, bowling, museums, shopping and fine dining. El Centro Regional Medical Center and Centinela State Prison are located nearby. The Imperial Valley is famous for seasonal activities such as the Cattle Call Rodeo, the Midwinter Fair and Fiestaand the Blue Angels Air Show, held annually at the nearby Naval Air Facility.Be sure to check out the Imperial Valley Sand Dunesor Glamis, where scenes from your favorite movies have been filmed. Also experience the unique culture south of the border in Mexicali, Mexico, which is known for its shopping and dining. ... more   less 
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