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Holiday Inn Express El Centro

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350 Smoketree Drive, El Centro, CA 92243
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Holiday Inn Express El Centro
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Holiday Inn Express El Centro
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58 reviews from our community

Traveler rating
    22
    20
    9
    2
    5
See reviews for
9
11
3
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Phoenix, Arizona
Top Contributor
64 reviews 64 reviews
5 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here on my first business trip to El Centro and was quite happy with it. I think the price was a little higher than it needed to be, but the room was clean and nice. On arrival I was given a free upgrade to an enormous room and if the rest of the hotel is as clean as... More 

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Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I travel a the time (look at my other reviews), so when I found out that the best option was a Holiday Inn Express I was less than excited. I checked into my room, and begun to do my random search of cleanliness in my room. I searched all the lamps, and tops of picture frames and couldn't find any... More 

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear RancidPunks: Thank you so much for sharing your feedback with us regarding your recent stay. I sincerely apologize that the inconvenience with the elevator marred your stay, but I am so pleased to hear that you enjoyed our staff and facility. Meeting and exceeding the expectations of our guests is our top priority, and I look forward to sharing... More 

Garden Grove, California
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The employees were helpful, the room was clean, and there was a free continental breakfast. It was good for a weekend stay. It was near the city center of el centro so your close to anything around the city.

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear raymond v: Thank you so much for taking the time to share your recent experience with us! The satisfaction of our guests is our top priority, and we strive to deliver an exemplary stay experience each and every time. Your comments will be shared with our staff so that they may know that their efforts are being recognized and... More 

Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 12, 2015

Arrived late at night had no trouble getting a room we stayed in a suite. Room was large, clean and very quiet . Rates were excellent. Paid 130 a night. Close to shopping and convenience stores. Would recommend this hotel and will stay here again.

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Farmernite: Meeting and exceeding the expectations of our guests is our top priority, and I am so pleased that we were able to provide you will an excellent experience. Thank you so much for providing your feedback, as this is the most valuable tool for us to ensure that we get it right, every time. It is my sincere... More 

Great Dunmow, United Kingdom
Top Contributor
131 reviews 131 reviews
29 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed February 3, 2015

I arrived earlier than the 3pm book in (I was passing) but a quick call from Isabel on the desk confirmed that my room was ready. The reception that I received was very polite and friendly, very quick and efficient. There were snacks available early in the evening and these certainly filled whole until I went out for food later.... More 

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear stevetupper: I am so pleased to hear that you enjoyed your time at our Holiday Inn Express El Centro. We take a great deal of pride in meeting and exceeding the needs of our guests; our complimentary breakfast, appetizers and in room coffee service are sure to hit the mark! We do hope that you visit us on future... More 

Waipahu, Hawaii
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 29, 2014

Thanks for the awesome stay this past weekend! We were in the area for a weekend wedding. Staff was friendly and accommodating upon check in. We were able to check in a little early so we could get ready for the wedding. Rooms were nice, spacious and clean. Had one little problem- previous guest probably left food, and there were... More 

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear BethUhhKnee: Thank you so much for sharing your feedback with us; I am glad to hear that there were so many positives about your stay at Holiday Inn Express El Centro. I am also very grateful that you've provided us information on areas that we could improve upon. We take the comfort and satisfaction of our guests very seriously,... More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed September 2, 2014

We where on our way to Baja for Labor day weekend but unfortunately the RV we where traveling in broke down right before crossing the border. While looking for a mechanic we came across a very good samaritan and he gave all 12 of us a ride to this Hotel. It was 2 families with 6 kids ranging from 14... More 

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Jennifer A: While I am sorry to hear that you never made it to your destination, I'm glad that we were able to assist in making your Labor Day weekend a fun one anyway. I hope that you and your family will stay with us again...although maybe under better circumstances next time! Thank you so much for taking the... More 

San Diego, California
Contributor
14 reviews 14 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

I enjoyed staying at the Holiday Inn Express in El Centro. I had a business meeting for the week at Brawley and found the Holiday Inn in El Centro. It is about 12 miles from Brawley. Very nice hotel; appears new. The bed was very comfortable and slept well. Room was tastefully furnished and everything worked well, including the air... More 

Was this review helpful? Yes 1
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear RodneyChin: Thank you so much for sharing your experience at our Holiday Inn Express! Feedback such as yours is so valuable, since it lets us see our property through the eyes of our guests. I am particularly glad to hear that you slept well...that is one of the most important things for our business travelers! We hope to see... More 

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 8, 2014

I booked the room with the expectation that every amenity would be available i.e. Guest laundry, jacuzzi, room with ice cold air etc First off, guest laundry was out of order, very disappointed since we had about 5 days of laundry from a long weekend in san diego Second, the jacuzzi was blocked off with "Caution Tape", so no go... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Art a, Thank you for writing a candid review following your recent stay. We are pleased to read that after some initial issues with your room accommodations, these were soon sorted out and addressed accordingly. Your comments regarding the friendly staff and hotel cleanliness is greatly appreciated. On the other hand, it is regrettable that the laundry facility and... More 

Cape Coral, Florida
Top Contributor
208 reviews 208 reviews
4 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed June 1, 2014

average place upscale for agricultural area. Quiet. elevators slow :-(. Faster to walk to stairs. Ice machine on 1st & 3rd floor. Only first floor worked..:-(......Jacuzzi was cold bath tub. Breakfast typical High point was auto pancake maker.. Tasty. Appetizers 5-7pm... Staff was friendly nice.

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear rholland63: We appreciate you taking the time to share your recent experience at our Holiday Inn Express. I am glad to hear that you enjoyed our pancakes and our friendly staff. I do sincerely apologize that our Jacuzzi was not the relaxing experience you anticipated, and it is my hope that you'll stay with us again in the future,... More 

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