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Holiday Inn Express El Centro

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350 Smoketree Drive, El Centro, CA 92243
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Holiday Inn Express El Centro
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Holiday Inn Express El Centro
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55 reviews from our community

Traveler rating
    21
    18
    9
    2
    5
See reviews for
8
11
3
23
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Arrived late at night had no trouble getting a room we stayed in a suite. Room was large, clean and very quiet . Rates were excellent. Paid 130 a night. Close to shopping and convenience stores. Would recommend this hotel and will stay here again.

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Farmernite: Meeting and exceeding the expectations of our guests is our top priority, and I am so pleased that we were able to provide you will an excellent experience. Thank you so much for providing your feedback, as this is the most valuable tool for us to ensure that we get it right, every time. It is my sincere... More 

Great Dunmow, United Kingdom
Top Contributor
131 reviews 131 reviews
29 hotel reviews
96 helpful votes 96 helpful votes
5 of 5 stars Reviewed February 3, 2015

I arrived earlier than the 3pm book in (I was passing) but a quick call from Isabel on the desk confirmed that my room was ready. The reception that I received was very polite and friendly, very quick and efficient. There were snacks available early in the evening and these certainly filled whole until I went out for food later.... More 

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear stevetupper: I am so pleased to hear that you enjoyed your time at our Holiday Inn Express El Centro. We take a great deal of pride in meeting and exceeding the needs of our guests; our complimentary breakfast, appetizers and in room coffee service are sure to hit the mark! We do hope that you visit us on future... More 

Waipahu, Hawaii
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed October 29, 2014

Thanks for the awesome stay this past weekend! We were in the area for a weekend wedding. Staff was friendly and accommodating upon check in. We were able to check in a little early so we could get ready for the wedding. Rooms were nice, spacious and clean. Had one little problem- previous guest probably left food, and there were... More 

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear BethUhhKnee: Thank you so much for sharing your feedback with us; I am glad to hear that there were so many positives about your stay at Holiday Inn Express El Centro. I am also very grateful that you've provided us information on areas that we could improve upon. We take the comfort and satisfaction of our guests very seriously,... More 

Los Angeles, California
2 reviews
4 of 5 stars Reviewed September 2, 2014

We where on our way to Baja for Labor day weekend but unfortunately the RV we where traveling in broke down right before crossing the border. While looking for a mechanic we came across a very good samaritan and he gave all 12 of us a ride to this Hotel. It was 2 families with 6 kids ranging from 14... More 

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Jennifer A: While I am sorry to hear that you never made it to your destination, I'm glad that we were able to assist in making your Labor Day weekend a fun one anyway. I hope that you and your family will stay with us again...although maybe under better circumstances next time! Thank you so much for taking the... More 

San Diego, California
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 20, 2014

I enjoyed staying at the Holiday Inn Express in El Centro. I had a business meeting for the week at Brawley and found the Holiday Inn in El Centro. It is about 12 miles from Brawley. Very nice hotel; appears new. The bed was very comfortable and slept well. Room was tastefully furnished and everything worked well, including the air... More 

Was this review helpful? Yes 1
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear RodneyChin: Thank you so much for sharing your experience at our Holiday Inn Express! Feedback such as yours is so valuable, since it lets us see our property through the eyes of our guests. I am particularly glad to hear that you slept well...that is one of the most important things for our business travelers! We hope to see... More 

Phoenix, Arizona
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 8, 2014

I booked the room with the expectation that every amenity would be available i.e. Guest laundry, jacuzzi, room with ice cold air etc First off, guest laundry was out of order, very disappointed since we had about 5 days of laundry from a long weekend in san diego Second, the jacuzzi was blocked off with "Caution Tape", so no go... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Art a, Thank you for writing a candid review following your recent stay. We are pleased to read that after some initial issues with your room accommodations, these were soon sorted out and addressed accordingly. Your comments regarding the friendly staff and hotel cleanliness is greatly appreciated. On the other hand, it is regrettable that the laundry facility and... More 

Cape Coral, Florida
Top Contributor
182 reviews 182 reviews
3 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 1, 2014

average place upscale for agricultural area. Quiet. elevators slow :-(. Faster to walk to stairs. Ice machine on 1st & 3rd floor. Only first floor worked..:-(......Jacuzzi was cold bath tub. Breakfast typical High point was auto pancake maker.. Tasty. Appetizers 5-7pm... Staff was friendly nice.

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear rholland63: We appreciate you taking the time to share your recent experience at our Holiday Inn Express. I am glad to hear that you enjoyed our pancakes and our friendly staff. I do sincerely apologize that our Jacuzzi was not the relaxing experience you anticipated, and it is my hope that you'll stay with us again in the future,... More 

San Clemente, California
Top Contributor
116 reviews 116 reviews
28 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 30, 2014

If you have to visit this arid burg, this HIE is a good value. The staff was very friendly, and they had a proper hot breakfast in the AM, and a modest appetizer/water/soft drinks put out from 5-7pm. The rooom had some small issues (shower valve squealed like a pig, and the faucet in the bathroom sink had to be... More 

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CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear AngusPodgorny1960: Thank you so much for taking the time to share your feedback with us! You are absolutely right that water conservation is a top priority, especially in our desert region, and we appreciate the fact that you brought these issues to our attention so that they may be taken care of properly. Thanks again and hope to see... More 

Vacaville, CA
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 13, 2014

We were recently in El Centro for an off-road race and had a great experience at the HIE. My husband booked the room using the HIE 1-800 number (which I don't recommend, always call the hotel directly!). He spoke to someone who didn't speak english very well and there was a lot of confusion becuase he was reserving rooms for... More 

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear JBMax: I am so happy that you enjoyed your time with us, and that our staff was able to turn your experience around for the better. I am sure that our staff will be thrilled to hear your feedback, as guest service is a matter of great pride for us all. It is my sincere hope that we see... More 

El Centro, California
1 review
5 of 5 stars Reviewed April 28, 2014

A big thank you to ALL the staff who have made this corporate event of rooming 30 + guests over a busy schedule extremely successful. Warm hearted friendly people who have a can do attitude and go out of their way to make everything right. The building is fresh clean and modern and has a touch of local feel about... More 

Was this review helpful? Yes
CalistaF, Guest Relations Manager at Holiday Inn Express El Centro, responded to this review

Dear Joel D: Thank you so much for your kind words. I can't express to you how much we've enjoyed accommodating your group, and I know that our staff will be pleased to hear that their efforts are appreciated. We look forward to working with you again in the future! Warmest Regards, C Fulton Guest Relations Manager More 

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