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TownePlace Suites El Centro

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3003 South Dogwood Avenue, El Centro, CA 92243
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1 room 1 guest
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TownePlace Suites El Centro
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57 Reviews from our TripAdvisor Community

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Traveler rating
    29
    18
    5
    2
    3
See reviews for
9
4
1
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
  • All months
    (57)
  • Mar-May only
    (14)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (16)
  • Dec-Feb only
    (13)
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My family & I were Blown Away with the Excellent Customer Service. Management & staff always provided us with Incredible attention to all of our needs. Room Service staff were incredible and the attention to detail Amazing. We love reading the little messages left on in our room wishing us a Great Day. Breakfast only got better with the new... More 

Was this review helpful? Yes 2
Jimena A, General Manager at TownePlace Suites El Centro, responded to this review

Dear Guest, Thank you so much for taking the time to review our property online. My staff and I are delighted to know we exceeded your expectations. We strive to provide our customers with the best customer service, so your recognition is very important to us. We hope to see you soon should your travels bring you back to El... More 

Progreso, Mexico
Level Contributor
54 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed 3 weeks ago

If you are in El Centro for any length of time, you are probably there for business, or as an alternative to staying with relatives! Either way, this is a great choice! Large room with fully-equipped kitchen and located across from a mall that has everything you need. The continental breakfast was fine, and the staff do a great job... More 

Was this review helpful? Yes
Jimena A, General Manager at TownePlace Suites El Centro, responded to this review

Dear guest, Thank you for taking the time to write about our property on Trip Advisor. We are delighted to know you enjoyed your stay and that we were able to meet your expectations. I will share your positive comments about my housekeeping staff with all of the team members. Thank you for staying with us and we hope to... More 

2 reviews
2 of 5 stars Reviewed 4 weeks ago

First beds were like metal. Two lady manager was the rudest lady ever..Three had my family waiting for an hour in a hot muggy lobby because they didn't want to give my father his retired military discount...FOUR..WHO HAS A FIRE DRILL WITHOUT LETTING THEIR GUEST KNOW ITS ONLY A TEST.....

Was this review helpful? Yes
Jimena A, General Manager at TownePlace Suites El Centro, responded to this review

Dear TruePlayer, Thank you for staying at the TownePlace Suites by Marriott in El Centro, CA. I would like to take a moment to apologize for the inconvenience you experienced during your stay at our property. My team and I strive to provide our travelers with the best customer service, so Im disappointed to know we did not deliver the... More 

Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The place was very nice. Beds were so comfortable and the room was very spacious. The pool is small and inside and spa was cool. Otherwise our stay was great. The staff was very helpful. The mall of El Centro is very close with lots of eating choices. Plenty of parking and a very secure area

Was this review helpful? Yes
Jimena A, General Manager at TownePlace Suites El Centro, responded to this review

Dear Susan, Thank you for taking the time to review our property on TripAdvisor! Im happy to know we exceeded your expectations and we hope to see you soon should your travels bring you back to El Centro. I will share your comments with my staff so they realize how much impact each of them have in each guest interaction.... More 

nikitta28
Level Contributor
63 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 25, 2015

Had a recent stay here for recent business, front desk staff was very nice. The room was decent and better than i thought it would be. You can walk to multiple restaurants from the hotel. I would stay again without hesitation.

Was this review helpful? Yes
Jimena A, Manager at TownePlace Suites El Centro, responded to this review

Dear Nikitta28, Thank you for taking the time to review our property on TripAdvisor. Our team strives to provide our travelers with the best possible customer service, so our guest's recognition is the key element to measure our success. We hope to see you again in El Centro should your travels bring you back to the area. Kindest Regards, More 

Murrieta, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 24, 2015

I've been staying at this property for the last 4 years and was excited this morning as I got breakfast. They have hot items now!!! Now I can enjoy some eggs and sausage, which tasted great, along with my waffle!!! Glad they switched it up some. Variety is always a plus. The staff here is also amazing and is my... More 

Was this review helpful? Yes
Jimena A, General Manager at TownePlace Suites El Centro, responded to this review

Dear Rosa, Thank you for reviewing our hotel on TripAdvisor. Im glad you enjoy our new breakfast, we are excited to know many of our guests feel the same way you do. In regards to our customer service, I am pleased to know we are meeting your expectations and I will make sure to communicate your feedback with our team.... More 

Calexico, California
1 review
5 of 5 stars Reviewed June 2, 2015

I was very impressed with the hotel, the rooms are so clean and comfortable. I also appreciate that it was very quiet. The staff is helpful and very friendly. And the location very convenient, near stores and restaurants.

Was this review helpful? Yes
Jimena A, General Manager at TownePlace Suites El Centro, responded to this review

Dear John, Thank you for sharing your experience at the TownePlace Suites in El Centro, CA through the TripAdvisor website. We take great pride in serving your needs and are delighted to know that we have met your expectations. We hope you choose to stay with us again whenever your travels needs bring you back to El Centro! More 

Irvine
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed May 31, 2015

We were in town for a family funeral. I was concerned with finding a hotel to stay. We were so impressed with the hotel. Brand spanky new!. Very clean and pleasant. The staff was so helpful. Melissa was vey accommodating to our needs. Near the mall and restaurants. All staff spoke to us every time they saw us. We would... More 

Was this review helpful? Yes
Jimena A, General Manager at TownePlace Suites El Centro, responded to this review

Dear Mrs. Q, Thank you for reviewing our hotel on TripAdvisor and my condolences to you and your family for your loss. I'm pleased to know that my staff and I were able to provide some comfort for you and your family during such a difficult time. Thank you for choosing us! More 

San Diego, California, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 22, 2015

When choosing a hotel, I usually read the reviews to help me make a decision. Yet, I've never felt the need to actually take the time to write a review. This time is different. I need to share with you the great experience that I always have when I stay at the Town Place suite El Centro. Everyone is professional,... More 

Was this review helpful? Yes 1
Jimena A, General Manager at TownePlace Suites El Centro, responded to this review

Dear Thibault, Thank you for choosing again our property TownePlace in El Centro, CA! you have become one of our regular customers and we really appreciate you taking the time to share your experience online. My team and I strive to provide our travelers with the best customer service so receiving a positive feedback is extremely important to us. Thank... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 22, 2015

Staff is very friendly and always available to offer their assistance. Rooms are nice and clean. There are many restaurants and shopping options to choose from. Very close to Mexicali, Yuma and San Diego.

Was this review helpful? Yes
Jimena A, General Manager at TownePlace Suites El Centro, responded to this review

Dear Josue, Thank you for sharing your experience at the TownePlace Suites El Centro through TripAdvisor. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued customer, your feedback will be shared with the team to continue to inspire and... More 

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