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Quality Inn & Suites El Cajon San Diego East

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1250 El Cajon Boulevard, El Cajon, CA 92020
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Quality Inn & Suites El Cajon San Diego East
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Quality Inn & Suites El Cajon San Diego East
Quality Inn & Suites El Cajon San Diego East
Quality Inn & Suites El Cajon San Diego East
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26 reviews from our community

Traveler rating
    2
    5
    4
    3
    12
See reviews for
10
6
2
3
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
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English first
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    (26)
  • Mar-May only
    (4)
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    (8)
  • Sep-Nov only
    (8)
  • Dec-Feb only
    (6)
All months
1 review
1 of 5 stars Reviewed 1 week ago

Since the Hotel went under new management, they added a new pricing policy on pets. It went from 10 dollars to 20 dollars + 100 dollar deposit. The first room we were at was not in the requested non-smoking area plus the door handle was installed backwards (You had to pull up instead of down) and the maintenance man said... More 

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The customer service was great, and the breakfast is really good....the rooms are descent for the price...all in all, very pleased...would definitely recommend it...we had a two bedroom suite for under 100 dollars at the time

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Los Angeles, California
1 review
1 of 5 stars Reviewed March 22, 2015

Our stay was really bad. First off, the smell of the "non-smoking" room smelled so bad (musty, old, tobacco smell) that I felt like I wore the smell everywhere I went. The air conditioner was broken, literally in pieces, and I didn't feel save leaving the window open to air the room out because of the area and the sketchy... More 

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Chula Vista
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 7, 2015

I checked in to a non smoking room and it smelled like smoke. The carpet had a huge black spot on it that they could have used a rag and a brush to clean it off, the mirrors were dirty and dusty. On the positive side, beds are comfy.

Was this review helpful? Yes 1
Salt Lake City, Utah
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed February 5, 2015

This is the first negative review I have written, but this place...The shower curtain was ripped in two placed. the tub had remnants of old decals on the bottom. One sheet had a small hole in it. The headboards were filthy. They had painted over wall decay or something. Someone had burned their name in the shredding, carpeted elevator. Breakfast... More 

Was this review helpful? Yes 1
Santa Paula, California
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed January 28, 2015

I have rarely written a negative review, but this experience compels me to give Trip Advisor travelers some honest feedback.I will state the facts and you can decide if this place is for you.The one positive fact is that is that the check in staff was polite.The rest of the facts are as follows: The room was supposed to be... More 

Was this review helpful? Yes 1
Summerland, California, United States
1 review
4 of 5 stars Reviewed January 14, 2015

The hotel is welcoming with accessible parking. I have a van that I was able to park under a carport. The kids were unable to use the pool because it is not heated but great lounging area. I had their complementary breakfast in the morning it was basic but the kids enjoyed the waffles. They had fresh coffee through out... More 

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Hollister
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 11, 2015

Stayed here one night 12/312014 new years eve my husband and i were staying in San diego area for the holiday weekend. We checked out next day went to a different part of San Diego, my Husband relized he had forgoten his clothes hanging up in the closet so we went back right away they had already cleaned the room... More 

Was this review helpful? Yes 1
Salt Lake City, Utah, United States
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed December 28, 2014

I stayed 3 nights with my mother and father-in-law, my husband and son. We had set up a room with one bed, a hide-a-bed, and a roll away. Our experience started off bad when we walked in the door to check into our room. The guy told my father-in-law that he would have to charge their card twice, once for... More 

Was this review helpful? Yes 1
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 12, 2014 via mobile

Let me just start by saying I woke up to a pitbull fight outside my hotel.. I could not have gotten out of this dungeon faster than I could have. If you enjoy people knocking on your door at 4am then this is the best place for you. The only thing didn't happen was someone to Jump out of my... More 

Was this review helpful? Yes 3
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