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BEST WESTERN Courtesy Inn

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1355 East Main Street, El Cajon, CA 92021
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Best prices for: 1 room 1 guest
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BEST WESTERN Courtesy Inn
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95 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (95)
  • Mar-May only
    (29)
  • Jun-Aug only
    (32)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (12)
All months
Azusa, United States
1 review
3 of 5 stars Reviewed 1 week ago

They upgraded our room & reduced the price. Unfortunately, the main room air conditioning didn't work properly and the mattress smelled of urine and was soiled. We're grateful, that we had another room to sleep in so we didn't have to complain to management. Hopefully this comment will make a difference.

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 2 weeks ago

I liked his hotel/motel because this was a family trip and we had enough space one room but divided inside by a wall two bathrooms 4 beds, and the price was excellent. The shower was great. The breakfast was delicious and the people very friendly.

Review collected in partnership with Best Western

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Los Angeles
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 18, 2015

With the need to house 5 children it was a blessing to find a four bed suite at the Best Western that was value rated. The breakfast was amazing and it enjoyed by all. The hot waffles, scrambled eggs, and the sausage links were delicious.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for your time in filling out a survey, we appreciate the your comments. More 

Bethel Park
Level Contributor
100 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 stars Reviewed May 12, 2015 via mobile

...and it was great. Never saw any prostitutes or drug-deals, or people outside smoking? We did see lots of young families in the pool everyday.Of course we were asleep by 9:00, but we never heard anything either? Slept great, good bed, clean room, housekeeping was excellent, and REAL eggs & REAL sausage for breakfast! Plus, lots of other items. We... More 

Was this review helpful? Yes 1
DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for your time in submitting a survey regarding your stay. We are pleased that you noticed all the changes and we are looking forward to your next stay which you might notice more improvements. More 

Layton, Utah
Level Contributor
3 reviews
3 of 5 stars Reviewed May 11, 2015

Everyone and their dog smokes at this hotel. And it was not just one night. They love the stairs. I think that must be the designated smoking spot. The other thing I did not like is they moved my room at the last minute after I had personally called on the phone to confirm. I had 2 rooms and they... More 

Review collected in partnership with Best Western

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DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Your concerns are taken very seriously and we are dealing with the smoking issue. Also we do regret having to move a room, sometimes we have to move them and can not accommodate a request because of the previous nights rentals. We do try hard to accommodate our guest and I hope the next time you stay with us we... More 

Monrovia, United States
1 review
1 of 5 stars Reviewed May 11, 2015

Best Western should be more selective of who they allow to stay, I was with my Son who travels with a nation wide drum core. During the day it looks safe but as soon as the sun went down there were drug deals going on as well as prostitutes. I did not feel safe at all. The night clerk would... More 

Review collected in partnership with Best Western

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DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for filling our survey out, We regret that you felt uncomfortable, we have a general construction crew and other business guest staying with us and I know they like to talk outside after work. There were and are no drug dealers or prostitutes on our property, we work with the local police department in conjunction with other hotels... More 

Davis, California
Level Contributor
194 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed May 5, 2015

The room was fine, breakfast was OK, and the bed was comfortable. Staff were pleasant. We were in a jacuzzi room because that was the only one available. We didn't use the jacuzzi; don't know how well it worked. There was noise on the street in back of the hotel, so we closed the bathroom window, which was difficult because... More 

Was this review helpful? Yes
DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for your time in filling out our survey, We are glad you enjoyed your stay and I will speak with the management for the property behind us to ensure a quiet stay for our guest. We look forward to your next visit. More 

Green Valley AZ, United States
1 review
4 of 5 stars Reviewed May 1, 2015

This hotel is handy for us as we drive from Newport Beach to our home in Green Valley. We are always warmly received .. Annie is very welcoming. Room, although painted in a dark color, is well appointed and comfortable. The new breakfast room is many steps up from the previous one. Food items are much netter as well.

Review collected in partnership with Best Western

Was this review helpful? Yes
DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for your time in filling out a survey for us, we are working very hard to improve our location and are very happy you enjoyed some of the new changes. We look forward to your next visit. More 

sandiego, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 26, 2015

debra daniel all staff wee the best they helped me in so many way debra is so loving and she gets the job done , the room took my breath away it so beatiful. i made it my home for like 40 day i didnt wont to leave

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for your time in filling out our survey and we look forward to your next visit. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed April 21, 2015

If your good at packing or buying food on the go. You will enjoy your stay. Staff always helpful and courteous. Regular rooms are still big enough accommodate my wheelchair, even in the bathroom to some extent that was workable for me.

Was this review helpful? Yes 1
DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for the time you took to fill out a survey, We are working hard to provide a safe and comfortable place for our guest and if there is anything we can do to make your stay more enjoyable please let us know. More 

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