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BEST WESTERN Courtesy Inn

1355 East Main Street, El Cajon, CA 92021
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BEST WESTERN Courtesy Inn
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BEST WESTERN Courtesy Inn
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76 reviews from our community

Traveler rating
    20
    14
    10
    13
    19
See reviews for
28
21
11
11
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (76)
  • Mar-May only
    (12)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (12)
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Great Falls
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars NEW

This place is a gem! the rooms are very well-maintained, everything is clean, and the breakfast is wonderful. Even an elevator for 2nd-floor folk. Friendly staff. Highly recommended. Only drawback: very spotty wifi connection.

Review collected in partnership with Best Western

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DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for choosing to stay with us we are working hard to improve our location and look froward to your next visit. We have had our IT tech working hard to resolve the wi-fi issues and we are looking forward to providing you with superior service on your next stay. More 

El Cajon, United States
1 review
4 of 5 stars Reviewed 1 week ago

For the area that this hotel is in, this hotel was a pleasant surprise. All of the hotels in the area seem very dingy, but the Best Western was a great stay for what we needed. We were staying there for a camp we were helping to run in Jamul and this was one of the closest hotels. Lots of... More 

Review collected in partnership with Best Western

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Honolulu, Hawaii, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

staff freindly but some problems with bill that are difficult to resolve. Can be noisy I hate these surveys where you need 200 characters. Trip advisor is too nosey and restrictive . If they want 200 characters this is how I fill it up.

Review collected in partnership with Best Western

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I worked with 5 different front office personnel and they where all courteous and helpful. I seen them have to deal with a few difficult situations and they did so calmly and professionally. Room was always clean and the maids where helpful.

Review collected in partnership with Best Western

Was this review helpful? Yes 2
2 reviews
2 of 5 stars Reviewed January 19, 2015

Lots of dirt and spills on walls, carpet and chairs, have they ever thought about wiping the walls or chairs down? Maybe cleaning carpet every once in awhile. They have extended day people that are between homeless and getting on their feet very loud and inconsiderate.

Review collected in partnership with Best Western

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Tucson, Arizona
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 16, 2015

My wife and I have stayed at this hotel numerous times in the past and never had a problem. This is the first time we have been back in a couple of years. During that time the quality of this hotel has gone downhill. There were indigents hanging around. People doing drugs. Our door handle was broken and the maintenance... More 

Review collected in partnership with Best Western

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Huntington Beach, United States
1 review
5 of 5 stars Reviewed November 29, 2014

The ladies that run this motel know what they are doing. They had the place all decorated up for the Thanksgiving holiday. Well run, and very clean. The rooms had just been made over, and when the remodeled the bathrooms, they did it right. The shower head was at least 7 feet high, and they even installed a wall mounted... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Las Vegas, United States
1 review
1 of 5 stars Reviewed November 2, 2014

Rude desk staff--unwilling to help with acting like your putting them out! The rooms are dingy, dark and run down. Room description on internet stated it was a suite with a living room area and a hideaway bed. This was just a room with fours beds and two bathrooms.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DESIREE M, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Dear Heather T, I do apologize for not exceeding your expectations! Every once and a while a website will get information incorrect, and in this case it appears that they were describing a suite at another hotel that I know of in town! Our family suites do not have a living room or pull out bed, they are two room... More 

El Cajon, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 24, 2014

The staff is always very nice, the rooms with walk in bath rooms are the greatest. The area is very quite and clean. The swimming pool was nice and the spa was great. The breakfast room was under construction so they set up a canopy out side it was great I hope you keep the canopy.

Review collected in partnership with Best Western

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Covina, United States
1 review
2 of 5 stars Reviewed October 22, 2014

Although beds were comfy & room was quiet, this was not a good experience. There were bugs crawling on the pillow & in the morning we took cold showers cause there was no hot water available. I tried to tell the office but she insisted that were not turning the handle correctly. Overall, this was a huge disappointment compared to... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
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Additional Information about BEST WESTERN Courtesy Inn

Address: 1355 East Main Street, El Cajon, CA 92021
Phone Number:
Location: United States > California > El Cajon
Price Range (Based on Average Rates): $
Number of rooms: 47
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Priceline, Orbitz, BookIt.com, Despegar.com, Best Western and TripOnline SA so you can book your BEST WESTERN Courtesy Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western El Cajon
El Cajon Best Western

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