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BEST WESTERN Courtesy Inn

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1355 East Main Street, El Cajon, CA 92021
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BEST WESTERN Courtesy Inn
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BEST WESTERN Courtesy Inn
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86 reviews from our community

Traveler rating
    22
    17
    12
    15
    20
See reviews for
35
22
12
12
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (86)
  • Mar-May only
    (22)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (22)
  • Dec-Feb only
    (12)
All months
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

If your good at packing or buying food on the go. You will enjoy your stay. Staff always helpful and courteous. Regular rooms are still big enough accommodate my wheelchair, even in the bathroom to some extent that was workable for me.

Was this review helpful? Yes 1
DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for the time you took to fill out a survey, We are working hard to provide a safe and comfortable place for our guest and if there is anything we can do to make your stay more enjoyable please let us know. More 

phoenix, United States
1 review
2 of 5 stars Reviewed 5 days ago NEW

Good Breakfast options, few unhappy faces at the front desk. The Room was not clean and the shower was dirty. the drapes looked as if it was never cleaned. Fridge and Microwave had leftovers. Bed and Pillows were not comfortable even to a 2 star standards

Review collected in partnership with Best Western

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Fort Defiance, Az, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

i enjoyed my stay, it was quiet, stores and mall was near by, fast food, pool was clean, rooms were excellent, very clean, give this Motel two thumbs up, the staff were very helpful and pleasant used your first name, and remembered it. The breakfast was filling, coffee was the best I have had in a motel, overall the stay... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

We are so glad you enjoyed your stay we look forward to your next visit. Thank you for filling out the survey we appreciate your time. More 

Ridgefield, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

I gave our stay at this hotel excellent ratings, not because it is the most fancy, or luxurious hotel but because for the area it is the best you will find. The East County portion of SD does not have a lot of hotel options and specifically El Cajon has mostly dumpy ones. While this is not in the best... More 

Review collected in partnership with Best Western

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DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for filling our a survey, we work hard to give excellent service. We look forward to your return visit. More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Let me just start out by saying I am more than appalled by this hotel. Secondly, if you have children, DO NOT STAY HERE! The lady I spoke with on the reservation line was very kind, and assured me that El Cajon was a nice suburb of San Diego. She could not have been more wrong. There were cockroaches in... More 

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great staff with good cutomuer service and always happy to help you with a smile! Nice rooms and always kept nice and clean!!! Good breakfast from 6 too 9 am :) Nice pool! And Debbie is just awesome!!

Was this review helpful? Yes 1
1 review
4 of 5 stars Reviewed 3 weeks ago

We needed a pet friendly hotel at the last minute, and luckily found a room available at this Best Western in El Cajon. The location was a on a busy downtown street, and it was a Saturday night. When we checked in about 9pm, the front desk lady was very nice and helpful and the lobby was very nice. However,... More 

Review collected in partnership with Best Western

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DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for your time in submitting a survey. Your concerns are taken very seriously , we are in the process of remodeling and one of the issues we are working on is the lighting. We hope on your return trip to our area you will enjoy a stay with us and enjoy the new improvements made to our location.... More 

Calexico
2 reviews
3 of 5 stars Reviewed March 17, 2015

I only stay there because it is the closest one to my business destination. The rooms are not nice 9for the price), beds need to be replaced, specially the matresses. I would like to see something more for the price I pay. I've stayed at cheaper hotels that offer more in service, amenities and comfort.

Review collected in partnership with Best Western

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Riverside, United States
1 review
2 of 5 stars Reviewed March 14, 2015

Late registering because the clerk was out getting her lunch. UPS waiting along with us. During our breakfast there was a policy saying that no food could be taken to our rooms. We were left standing because all the tables were in use. While I was allowed to go to my room with a small plate of food, my wife... More 

Review collected in partnership with Best Western

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DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you for your time in filling out a survey, We are sorry for the inconvenience at check in, It seems there is never a right time to get a snack, we only have 1 person for the desk so as a desk person we sometimes time it wrong to grab something to eat or nibble on. I am very... More 

El Cajon, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 6, 2015

My stay at Best Western on East Main Street in El Cajon, was very delightful. And very clean, we enjoyed the breakfast bar, its amazing. We are excited to use the new breakfast nook when it is finished. The front desk staff as always was very friendly and helpful as well as the housekeeping staff.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
DEBORAH C, Front Office Manager at BEST WESTERN Courtesy Inn, responded to this review

Thank you so much for taking time to write a review, we are so glad we were able to provide you with supereior service. We are working hard to ensure your satifaction. Look forward to your next visit. More 

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