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All 14 El Cajon hotels

Relax Inn and Suites

2.0 of 5 Motel   |   1220 W. Main Street, El Cajon, CA 92020
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67%
Ranked #10 of 14 hotels in El Cajon
A recent review
5 of 5 stars Reviewed July 11, 2014
Munoz234 Los angles
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77 people have reviewed this hotel

Traveler rating
    32
    17
    9
    5
    14
See reviews for
21
6
20
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Portuguese first
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English first
Los angles
1 review
5 of 5 stars Reviewed July 11, 2014 via mobile

I stayed here with my family, Room was clean with microwave and refrigerator, they have outdoor nice pool, am pm gas station cross street for cheaper gas price, front desk lady was awesome, she helped me with direction, will stay here again

Was this review helpful? Yes
GuestRelationsDept, Public Relations Manager at Relax Inn and Suites, responded to this review

Dear Valued Guest, Thank you so much for taking time out of your day to write such a wonderful review. We really enjoy knowing our guests enjoyed their stay because it lets us know that we are on the right track towards providing the best experience that we can. Thank you for mentioning our great rooms, we provide so many... More

Phoenix, Arizona
Contributor
11 reviews 11 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 5, 2014

I visited family in San Diego and this hotel is next door to Denny's and to the trolley station. The room has amenities such as fridge and microwave, making it very easy to stay for the week. The toilet handle broke around Christmas but a maid was able to fix it. The price is very reasonable.

Was this review helpful? Yes
GuestRelationsDept, Public Relations Manager at Relax Inn and Suites, responded to this review

Dear Valued Guest, We really appreciate the time you took to write such a simple, wonderful review that pretty much explains our hotel. Along with providing great customer service, we are in a really convenient location for most travelers so it’s easy to provide hassle free travels. Being next to the trolley station and many restaurants means you don’t have... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2014

I say it's a great location because it's right off the freeway, next to the El Cajon Transit center and not only that but it always has Denny's, Sombreros and 7/11 as neighbors. Also, the staff is very friendly and great with customer service. When I got there the manager worked with my budget and gave me a great price.... More

Was this review helpful? Yes 1
GuestRelationsDept, Public Relations Manager at Relax Inn and Suites, responded to this review

Dear Valued Guest, Thank you so much for writing this review we really appreciate it when our guests take the time to comment on their stay. I would really like to thank you for mentioning our great staff. They really work hard and excellent customer service is a standard at all of our hotels. We are really close to many... More

Los Angeles
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 3, 2014 via mobile

Great place, Great price, Clean Room, Great Service, next to a Denny's Restaurant very convenient. I even forgot my night light and they mailed it to my home address for free. Would definitely recommend this place.

Was this review helpful? Yes 1
GuestRelationsDept, Public Relations Manager at Relax Inn and Suites, responded to this review

Dear Valued Guest, Thank you so much for writing this review, we really appreciate it because we enjoy knowing we are moving in the right direction as a customer service provider. Thank you so much for commenting on our very affordable prices and about how wonderful our staff is. We think we have the best housekeeping, staff and manager around.... More

Walnut Creek, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 20, 2014

Stayed for business for 2+ months. Staff was always polite. The room was always kept clean. The location is excellent and for being right next to the 8, there wasn't too much noise. The curtains almost black out the room if you want complete darkness to sleep. You can look over your car from any room in the hotel so... More

Was this review helpful? Yes 2
GuestRelationsDept, Public Relations Manager at Relax Inn and Suites, responded to this review

Dear Valued Guest, We wish to thank you for your amazing comments and would like you to know we appreciate the time you took to write this review. We are so glad to hear that you have nothing to say except positive remarks after staying with us for over 2 months. We often have business guests like you who say... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed May 16, 2014 via mobile

I usually stay at other properties in el cajon every time I come from AZ but they were sold out so I thought I would try #3 on list but bad choice. My room had bedbugs I had bedbug bites and I went to office and clerk was rude. Told me I can not change my room all I can... More

Was this review helpful? Yes 6
GuestRelationsDept, Public Relations Manager at Relax Inn and Suites, responded to this review

Dear Valued Guest, First of all, I wish to thank you for taking the time to write this review as we appreciate every opportunity we get to grow as a hotel and customer service provider. If I may, I would like to address some of your issues and concerns with your stay. We have a pest control service that we... More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

The rooms are bigger then most hotels they come with cable a huge bed a nice size bathroom microwave and refrigerator,there staff are all ways nice and help you out whenever you need it,they have a swimming pool and great location by dennys,Mexican food,gas stations,and the trolley.overall this hotel is great I wouldn't chose another one.

Was this review helpful? Yes 1
GuestRelationsDept, Public Relations Manager at Relax Inn and Suites, responded to this review

Dear Valued Guest, Thank you so much for writing such wonderful remarks about our hotel. Thank you for mentioning how wonderful our rooms are. They have so many great amenities like in room refrigerators, microwaves and safes. Thank you for also mentioning our pool. I find that we receive so many comments from families with children who love using our... More

Santee, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 25, 2014 via mobile

Great place always relaxed never had any problems great service pleased on all my stays their comfortable rooms fresh towels and bending very friendly workers behind the front desk behind counter.close to all the casino and stores

Was this review helpful? Yes 1
GuestRelationsDept, Public Relations Manager at Relax Inn and Suites, responded to this review

Dear Valued Guest, I wish to thank you for taking the time to write this review. I find that I am seeing so many repeating comments about what people really enjoy about our hotel. The cleanliness and size of our rooms is one, and our great location to travel through San Diego is another. We too value these items that... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2014 via mobile

I stayed here in April , nice and clean room with reasonable price, it's only 15 miles drive to San Diego down town, excellent service,Denny's restaurant in same parking lot, Am pm gas station cross street, easy access on I-8 freeway, will stay here again in next business visit.

Was this review helpful? Yes 1
San Diego, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2014 via mobile

Its always a great service and experiance, when i stay at relax inn. They have all the nessary accomadations that makes my stay very comfortable. The location is right off the freeway, close to stores and trolley station. Also the breakfast is a good way to start your day. Once again its my first choice.

Was this review helpful? Yes 1
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Additional Information about Relax Inn and Suites

Address: 1220 W. Main Street, El Cajon, CA 92020
Location: United States > California > El Cajon
Price Range (Based on Average Rates): $
Hotel Class:2 star — Relax Inn and Suites 2*
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Also Known As:
Relax Hotel El Cajon
Relax Motel El Cajon

23 photos of this hotel

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool
Hotel Class
Official Description (provided by the hotel)
Great location and friendly service. Close to Downtown, the Gaslamp, Balboa Park, San Diego Zoo, shopping, and San Diego Airport. Our amenities include, but are not limited to, Free Breakfast, In-room coffee, Microwave and Refrigerator available, and Swimming Pool. Sea World and Zoo Savings Packages are available. Great value visit us soon! ... more   less 
Number of rooms
37

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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