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Four Seasons Hotel Silicon Valley at East Palo Alto

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2050 University Avenue, East Palo Alto, CA 94303
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Four Seasons Hotel Silicon Valley at East Palo Alto
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Four Seasons Hotel Silicon Valley at East Palo Alto
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321 reviews from our community

Traveler rating
    215
    66
    31
    8
    1
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53
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170
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Cos Cob, Connecticut
Contributor
14 reviews 14 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This is a terrific hotel - fairly new, super clean and very modern rooms. Nice pool for some end of day relaxing. The downside to the hotel is the location - it literally overlooks the highway and Ikea, so nothing scenic at all out of the windows of this hotel. Good news is that you can't hear the highway, so... More 

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Houston
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel three times now, and it is fantastic. They are HAPPY to serve guests. The restaurant has reduced price bottles of wine on Friday nights. The pool is gorgeous! At first glance, you might think that the adjacent highway would make the hotel noisy, but not at all. I want those insulated windows for my... More 

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Santa Cruz, California
1 review
5 of 5 stars Reviewed 2 weeks ago

Here's what happened. I drive by this place several times a week but have never been. Heard about the nice Spa and thought it would be a fun local getaway for the weekend. Well, it turned out to be a FANTASTIC getaway! The original plan was to enjoy the spa, have fun downtown, all that. As it turned out, we... More 

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New York City, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

Always a nice stay here, the staff is second to none!l. We use it to visit family 3 or 4 times a year. We will be back in May. The restaurant / bar on the Saturday evening of this visit was un-usable due to a very loud party and where the guests decided it was ok to leave an outside... More 

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Top Contributor
82 reviews 82 reviews
56 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

By far and away the best hotel in and around Palo Alto. Terrific facility, great restaurant and impeccable service. Would agree with previous reviews...this is more of a business type hotel but what you get is a sleek, modern hotel with typical over the top Four Seasons care. We did call twice for extra towels one day. Because we had... More 

Was this review helpful? Yes 1
Contributor
17 reviews 17 reviews
15 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is clean, well decorated with exceptional customer service. Four Seasons are known for comfortable bed, and this one is no exception. However, I did not give it five stars because they shorten you on toiletries and other conveniences. You have to call and ask for water and then housekeeping would take it away, not sure why. Other Four... More 

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Allison T, Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review

We're so glad you enjoyed your time at the Spa and Quattro! If you would like to be a part of our Travel Light program, you can always store certain toiletries at the hotel for future visits or let us know what special requests you have and we can have those items already in your room upon your next visit.... More 

Palo Alto, California
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed February 21, 2015

We came for a weekend getaway. The rooms were clean and comfortable. The pool is quiet and the poolside service is good. Unfortunately, we when we showed up at the spa for our couple's massage, only one therapist was available. The other had been accidentally rebooked with someone else. This was very disappointing. We chose this location because we had... More 

Was this review helpful? Yes 1
Allison T, Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review

We apologize for your experience and will be reaching out directly for more details. More 

texas
Top Contributor
59 reviews 59 reviews
37 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 19, 2015

In my experience it is always a good choice to stay at a Four Season Hotel. The grounds and rooms are beautiful and the service is always top notch. They always make you feel that any request is no bother at all.

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Austin, Texas
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 12, 2015

I was lucky enough to stay here during training for my new job. My inbound flight was delayed 6 hours, so I arrived exceptionally late. Check-in was done in less than 60 seconds and I was in my room in no time. My entire stay was fantastic. All requests, no matter how small, were made with pleasure. The room was... More 

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London, United Kingdom
Top Contributor
102 reviews 102 reviews
55 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 6, 2015

As previous reviews underline , this is another great Four Seasons experience . A warm welcome , a spacious room with a REALLY comfortable bed and well laid out bathroom , a helpful concierge who laid on the hotel car to a meeting , good bar ....off to a great start . I like the way they ask your name... More 

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