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Four Seasons Hotel Silicon Valley at East Palo Alto

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2050 University Avenue, East Palo Alto, CA 94303
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Four Seasons Hotel Silicon Valley at East Palo Alto
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347 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Bethesda, Maryland
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I spent 3 nights in palo alto. The staff and service are what one expects from the Four Seasons. Special thanks to Liz and Jeremy at the front desk. The rooms are ready for a "spruce up". Furnishings are dated and scuffed up; really something that this brand should not stand for.

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San Francisco, California
Level Contributor
66 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

What can I say. No matter who you are they treat you like Royalty. Everything about this hotel feels luxurious. From check in to check out. Rooms are super detailed in perfection and cleanliness. The hotel is close to everything in Palo Alto and Service is why you stay at a Four Seasons. The pool is fantastic

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Portland, Oregon
1 of 5 stars Reviewed 2 days ago NEW

I have stayed at many Four Seasons & have never had a negative experience until last night. The lack of help from the staff was very frustrating & being handed a number to call in order to make things right was downright rude & extremely unprofessional. I will be taking my $1300 elsewhere from here on out. A sad excuse... More 

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Mark B, Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review

We deeply apologize for your experience and are currently investigating several third party websites that had allowed the booking, even though we were sold out. If you would like to discuss this matter further, please feel free to contact me directly. Mark Bingle Hotel Manager, Four Seasons Hotel Silicon Valley mark.bingle@fourseasons.com (650) 470 - 2842 More 

Dayton, Ohio
Level Contributor
104 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This is truly 5 stars, the staff are professional and extremely helpful. The rooms were fantastic. The spa treatment was incredible. The pool area is relaxing. The restaurant had a fun bar and great options even for jet lagged folks like us. It was so quiet and felt secluded yet was so close to everything. We would love to stay... More 

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Dublin, Ireland
Level Contributor
50 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Perfect stay, the room was impeccable. The service is attentive, discreet and super professional. Loved the L'Occitane toiletries. The complimentary coffee in the morning in reception was also excellent.

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New York City, New York
2 reviews
5 of 5 stars Reviewed 2 weeks ago

It's a Four Seasons, so while some can be a little "90s" this one was well updated. Super attentive staff, amazing dining. I was particularly surprised and impressed by that. Gym is about that same as any hotel: small-ish. But you can get by with some cards, push-ups and pull-ups.

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London, United Kingdom
Level Contributor
83 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was lucky enough to land a deluxe room on the 10th floor, which was beautiful. And for once, no-problem wifi and enough electrical outlets to keep all my devices happy. Regretfully not enough time to take advantage of the relaxation options such as the spa. The bar and lounge areas have a nice vibe and fiery lanterns outside give... More 

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Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Four Seasons is a beautiful and modern hotel with all the amenities. We stayed there because my boyfriend had business to take care of. I enjoyed some R&R while he worked. The staff are very attentive. The room was clean, spacious, nicely appointed and the bed and pillows were oh so confortable. The gym was small but more than... More 

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Mark B, Manager at Four Seasons Hotel Silicon Valley at East Palo Alto, responded to this review

Hi Brandy, We're so glad you both had a wonderful stay and thanks for the lovely comments about the Hotel! At the end of summer, all of our night stand lamps will be equipt with 2 outlets as well as 2 USB ports for your charging and hair drying convenience. We hope to see you again soon at Silicon Valley!... More 

Melbourne
Level Contributor
93 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The positives: Check in/out - fast and efficient. Room - quiet, spacious, comfortable bed and good shower. Breakfast - good and plentiful. Gym - good but a little small. Nice heated outdoor pool and spa. The negative - a mix up over whether or not they required a credit card at check in. Problem resolved and prompt email apology received.

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Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for business. Great hotel with good service. Rooms are spacious and with everything you need. Even a free shoe polishing service. Gym is good for your away fitness workout. Recommended to stay here again

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