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Hyatt Place Dublin/Pleasanton

Certificate of Excellence
3.0 of 5
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4950 Hacienda Drive, Dublin, CA 94568
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Hyatt Place Dublin/Pleasanton
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Ranked #1 of 6 Hotels in Dublin
Certificate of Excellence
A recent review
4 of 5 stars reviewed yesterday
Christine Joy M
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212 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here (together with other colleagues, but each with our own room) for 8nights. We didn't have any problem with our reservation. Room was spacious. Staff were courteous and approachable. I remember one instance when I was late for work and i asked if I can get a cab from there, but the frontdesk offered their shuttle van instead because... More 

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Sacramento
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice and clean hotel. Great service and better than average breakfast. We did travel from hotel to San Francisco which was about a 45 to 50 minute commute. Only 2 miles from BART which is also helpful and free shuttle to BART.

Review collected in partnership with Hyatt Hotels

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Ramin V, General Manager at Hyatt Place Dublin/Pleasanton, responded to this review

Hello Syoung1998, Thank you for sharing your experience and we hope to see you again next time. More 

Newark, New Jersey
Level Contributor
27 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Room was typical for this chain - comfortable, decent, clean. Not a great or ample selection of television channels. Pool was shaded and adequate - would have preferred more sun. Staff was pleasant and helpful.

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Ramin V, General Manager at Hyatt Place Dublin/Pleasanton, responded to this review

Hi sueS, Thank you for your review, the tv channels are all in compliance with the Hyatt Place standard and might need to be revisited to add a variety, your comment is noted and will be suggested for future improvement. More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice place first time at this Hyatt Place but like all the rest Great staff nice room and good bed. It is located in the same lot as a mall and movie theater with plenty of restaurants close by. Hotel gave me list of close by places to eat. Parking was easy will be back next time I am in... More 

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Ramin V, General Manager at Hyatt Place Dublin/Pleasanton, responded to this review

Hi WilliamH, Thank you for your wonderful comments! We hope to accomodate you again in your next visit. More 

Los Angeles, California
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Everything about this hotel could be better. From the cleanliness of the rooms, and the entire property in general, it did not appear that the housekeeping staff believe that walls and doors and curtains require cleaning. There were smears of some kind on both the walls and the doors in our room, which I found disturbing. Someone had spilled milk... More 

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Ramin V, General Manager at Hyatt Place Dublin/Pleasanton, responded to this review

Hi Z B, Thanks for your review. It was unfortunate that we were undergoing renovation at the time of your visit. We are now happy to unveil our new bathrooms and we hope that you give us a try again in your future travels. More 

Peoria, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

I'm a loyal Hyatt customer mostly because they are quality at a reasonable price. This location is a perfect representation of this...good room size, nicely furnished and clean. At my most recent stay, I had an issue with a reservation that needed to be changed and they returned my call quickly and took care it, putting my needs first.

Review collected in partnership with Hyatt Hotels

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WA
Level Contributor
185 reviews
110 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We went to Pleasanton for the Almeida County Fair and horse races. We thought we were booking the Hyatt property in Pleasanton and even called to confirm they had a hot tub. When we arrived they advised that our reservation was actually at the Dublin property. When we arrived we learned there was no hot tub and the shuttle didn't... More 

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San Antonio, Texas
Level Contributor
327 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have used this property whenever we visit the Dublin/Pleasanton area but this was the first long stay (19 nights). We knew there was remodeling going on from a previous visit but had expected it to be completed by the time we arrived back. There apparently were some delays so we had to take that in stride. The hall carpets... More 

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Eugene, Oregon
Level Contributor
8 reviews
4 hotel reviews
3 of 5 stars Reviewed 4 weeks ago

Unfortunately at this time they are renovating, so construction is going on around the hotel. Staff was friendly and helpful. The room itself was pretty good. There is a fridge but no microwave. Bathroom and closet are awkwardly laid out — closet it too small to set up an open suitcase and bathroom door doesn’t open all the way. Nice... More 

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Los Angeles, California
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at this hotel for a few days. It was under construction so there was some dust. The staff was friendly and the rooms were clea you receive a free breakfast in the morning. Alisha was very friendly she engaged us every time she saw us. It's walking distance to the Bart that will take you to the Bay Area

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