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Quality Inn Near Downey Studios

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9438 E. Firestone Blvd., Downey, CA 90241 (Formerly Comfort Inn)
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1 room 1 adult
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Quality Inn Near Downey Studios
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54 Reviews from our TripAdvisor Community

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New York City, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 days ago NEW

The staff here is so warm and helpful every single time I have stayed. Customer service is a huge part of whether I do business again with an establishment because it's something that can't be faked or bought. The Quality Inn clearly makes customer service with a smile a priority because literally every single staff member I encountered even in... More 

Helpful?
Thank Alixandrea M
Bronx, N.Y.
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

New management needs to communicate better with the housekeeping staff so that rooms get cleaned on a daily basis and not every other day, like it was happening in my case. When it was a Comfort Inn it was run more smoothly. It's very convenient for me to stay there, but if I'm away from for the day I expect... More 

Helpful?
Thank malv1363
1 review
1 of 5 stars Reviewed October 29, 2015 via mobile

We payed for our room online under the belief that we were getting a Comfort Inn. When we arrived we quickly realized this was not a Comfort Inn and the nightmare ensued. This is not a Comfort Inn. This is the Cambridge Inn. When we got to our room I noticed the deadbolt didn't work, there were cigarette burns all... More 

Helpful?
Thank Chris m

Travelers are raving about these Downey hotels

Level Contributor
28 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
1 of 5 stars Reviewed October 21, 2015 via mobile

Where to begin? Well first of all this is not even a Comfort Inn anymore as advertised on hotels.com. I called hotels.com to upgrade to a whirlpool room as pictured for an extra $50 a night. Upon arrival the motel was now called Cambridge Inn. I was given the room right next to the office door which blocked off my... More 

Helpful?
Thank Jason G
Level Contributor
72 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 14, 2015 via mobile

I waited until renovations were over until I decided to stay at this hotel. Not really impressed...room was small for the price. Has no room for a table just a small desk and uncomfortable chair. They did not update the ac units in their renovation because the one in my room was old, leaky and noisy. Mini fridge was on... More 

Helpful?
Thank HotelGuruGirl
Boston, Massachusetts
Level Contributor
59 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
1 of 5 stars Reviewed June 22, 2015 via mobile

I had to stay here for 2 nights recently for business. It wasn't by choice. The room I stayed in was quite dirty! The walls had noticeable stains and the carpet was filthy. I had to walk around the room with sandals on. The deadbolt lock on my door also didn't work. Since I checked in so late the first... More 

Helpful?
Thank mrmouse32
TAMPA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed November 22, 2014

At first I was not thrilled with the hotel but once I enter my room what a wonderful surprise. The rooms are newly renovated. We got plenty of space for Family of 4. There is a washer and a dryer in the property useful if you want to save some bucks and be clean. Nice breakfast and very good price.... More 

Helpful?
Thank GRGBOSS
CID_Manager, Manager at Quality Inn Near Downey Studios, responded to this review

Dear Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 25, 2014 via mobile

I arrived at this hotel around 1030 at night. There was a VERY unclear sign pointing to the lobby, which is apparently under construction. The lady working there didn't acknowledge our presence at the small window and just waved her hand to signal us around... me and another stranger proceeded to work around the building. After no luck we came... More 

Helpful?
1 Thank Haley A
CID_Manager, Manager at Quality Inn Near Downey Studios, responded to this review

Dear Haley A, Thank you for taking the time to write a review about your recent stay. I apologize that your experience at our property wasn't up to our usual high standards of service. We've addressed the problems you mentioned with the extra (larger) signage necessary to help our guests find the Front Desk more easily as our renovating efforts... More 

Solvang, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 10, 2014

The hotel is in a convenient location. Pulling into the lot we saw large amounts of debris from room remodels which was piled next to the rear parking area. Very unsightly, and can be seen from the Jacuzzi placed in the rear corner of the back parking area. Arrived after 8:00pm and was buzzed" into the small lobby to check... More 

Helpful?
Thank djlu
CID_Manager, Manager at Quality Inn Near Downey Studios, responded to this review

Thank you for your review of your past stay at our hotel. Hearing from our guests helps us provide the best experience possible. We’re sorry that we failed to exceed your expectaions and I apologize for any inconvenience experienced during your stay. We are currently in the process of renovating the entire property and now after having renovated our guest... More 

california
1 review
5 of 5 stars Reviewed May 16, 2014

I just purchased a house in downey and was looking for a hotel accommodations for 5 days because my house closing date got changed. There prices was little bit more but jonathan the manager worked out a really good deal for me, so I took it and I arrived at the hotel with my family and I was informed before... More 

Helpful?
Thank david142003
CID_Manager, Manager at Quality Inn Near Downey Studios, responded to this review

Dear David, I’m so happy to hear you enjoyed your stay. Thank you for your kind words and compliments! It’s so lovely to hear such positive feedback from our guests after putting so much effort in updating our hotel (precisely for the comfort of our guests) We are delighted you enjoyed our new rooms and amenities and I thank you... More 

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