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All 8 Downey hotels

Comfort Inn

2.0 of 5 Hotel   |   9438 E Firestone Blvd, Downey, CA 90241
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Ranked #6 of 8 Hotels in Downey
A recent review
4 of 5 stars reviewed 3 weeks ago
GRGBOSS TAMPA
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48 reviews from our community

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    10
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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TAMPA
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

At first I was not thrilled with the hotel but once I enter my room what a wonderful surprise. The rooms are newly renovated. We got plenty of space for Family of 4. There is a washer and a dryer in the property useful if you want to save some bucks and be clean. Nice breakfast and very good price.... More 

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CID_Manager, Manager at Comfort Inn, responded to this review

Dear Guests, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

1 review
1 of 5 stars Reviewed October 25, 2014

I arrived at this hotel around 1030 at night. There was a VERY unclear sign pointing to the lobby, which is apparently under construction. The lady working there didn't acknowledge our presence at the small window and just waved her hand to signal us around... me and another stranger proceeded to work around the building. After no luck we came... More 

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CID_Manager, Manager at Comfort Inn, responded to this review

Dear Haley A, Thank you for taking the time to write a review about your recent stay. I apologize that your experience at our property wasn't up to our usual high standards of service. We've addressed the problems you mentioned with the extra (larger) signage necessary to help our guests find the Front Desk more easily as our renovating efforts... More 

Travelers are raving about these Downey hotels

Solvang, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 11, 2014 via mobile

The hotel is in a convenient location. Pulling into the lot we saw large amounts of debris from room remodels which was piled next to the rear parking area. Very unsightly, and can be seen from the Jacuzzi placed in the rear corner of the back parking area. Arrived after 8:00pm and was buzzed" into the small lobby to check... More 

Was this review helpful? Yes
CID_Manager, Manager at Comfort Inn, responded to this review

Thank you for your review of your past stay at our hotel. Hearing from our guests helps us provide the best experience possible. We’re sorry that we failed to exceed your expectaions and I apologize for any inconvenience experienced during your stay. We are currently in the process of renovating the entire property and now after having renovated our guest... More 

california
1 review
5 of 5 stars Reviewed May 17, 2014

I just purchased a house in downey and was looking for a hotel accommodations for 5 days because my house closing date got changed. There prices was little bit more but jonathan the manager worked out a really good deal for me, so I took it and I arrived at the hotel with my family and I was informed before... More 

Was this review helpful? Yes
CID_Manager, Manager at Comfort Inn, responded to this review

Dear David, I’m so happy to hear you enjoyed your stay. Thank you for your kind words and compliments! It’s so lovely to hear such positive feedback from our guests after putting so much effort in updating our hotel (precisely for the comfort of our guests) We are delighted you enjoyed our new rooms and amenities and I thank you... More 

El Segundo, California
2 reviews
5 of 5 stars Reviewed January 29, 2014

so awesome i really thought something bad was going to happen and nothing did, just a great experience, and i got some waffles out of it. trip advisor is stupid for making me write a minimum review which discouraged me from writing one but because i loved my hotel i'm going to do it anyway. this is however THE LAST... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
CID_Manager, Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you very much for your positive and kind words; It is very good to know that our efforts in updating and renovating our facilities have not gone unnoticed. And we are still hard at work improving our facilities even further so that your next stay is even better than the last. Hope to see you back... More 

Pratt, Kansas
Top Contributor
51 reviews 51 reviews
40 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed January 22, 2014

They are in the process of remodeling the hotel, but it still needs some updating. The windows are horrible, and they keep out hardly any noise. I am a heavy sleeper, and I can sleep through a lot, but I woke up numerous times each night due to noises. Sometimes because of vehicles and sometimes because of guests that were... More 

Was this review helpful? Yes
CID_Manager, Manager at Comfort Inn, responded to this review

Dear WindTraveler101, I am sorry you had such a difficult time getting some quality sleep at our hotel due to a noisy room, but do appreciate your comments. As you pointed out, we are currently updating our guestrooms and are looking at different options to address noise concerns. Thanks again for your feedback and I do hope to have another... More 

Phoenix, Arizona
1 review
1 of 5 stars Reviewed December 26, 2013

I would not recommend this hotel to anybody! The room they gave us at first, the light switch did not work plus it smelled like they been doing drugs in that room. Also there was a lot of crazy people in this hotel and it is not a good area.

Was this review helpful? Yes
CID_Manager, Manager at Comfort Inn, responded to this review

Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More 

Sandy, Utah
Top Contributor
289 reviews 289 reviews
183 hotel reviews
147 helpful votes 147 helpful votes
2 of 5 stars Reviewed October 21, 2013

The tub was patched poorly. The shower curtain rod was about ready to fall down. The carpet was stained, faded, and needed to be stretched. The corners by the sink and the baseboard were really dirty. Other than the cheap desk chair, there was no other place to sit. There was a desk, but no light nearby. The sink faucet... More 

Was this review helpful? Yes
CID_Manager, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, I am sorry you ran into so many problems during your stay, but appreciate your bringing them to my attention. After speaking to my staff I do believe I know which room it is you occupied and I will be inspecting the room in question, paying particular attention to the items you mentioned. As you also mentioned... More 

Lewiston, Idaho
Top Contributor
52 reviews 52 reviews
27 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed September 30, 2013

The price was right at this place. The front desk staff, Hilda, was exceptional. I saw her helping out in so many ways with different guests at different times of the day. The room we stayed in needed updating. The bath faucet was loose. The exhaust fan was loud. The edges of the carpet was dusty. The bathroom caulking could... More 

Was this review helpful? Yes
CID_Manager, Manager at Comfort Inn, responded to this review

Dear Kenyamite, Thank you for taking the time to share your observations with us. Your kind words regarding our staff are greatly appreciated. At Comfort Inn we strive to provide all of our guests with clean, comfortable rooms and exceptional customer service, which is why I am sorry to find out there were a few issues with your room. I... More 

San Diego, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 25, 2013

Disappointed. Not so great compared to other Comfort Inns I've stayed in. Busy street but fairly quiet in the back, outside really quite run down. Peeling paint, dirty outside, but rooms were clean enough.

Was this review helpful? Yes
CID_Manager, Front Office Manager at Comfort Inn, responded to this review

Dear Starr B, Thank you for taking the time to share your experience at our property. I am sorry to hear you were less than satisfied with your stay and do apologize for not meeting your expectations this time around. To be completely honest, we have had a rough couple of years but are now bouncing back from what seemed... More 

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Additional Information about Comfort Inn

Address: 9438 E Firestone Blvd, Downey, CA 90241
Phone Number:
Location: United States > California > Downey
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 33
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Also Known As:
Comfort Inn Downey
Downey Comfort Inn

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