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All 8 Downey hotels

Comfort Inn

2.0 of 5 Hotel   |   9438 E Firestone Blvd, Downey, CA 90241
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65%
Ranked #6 of 8 hotels in Downey
A recent review
5 of 5 stars Reviewed January 29, 2014
MyMuseOli El Segundo, California
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44 people have reviewed this hotel

Traveler rating
    11
    14
    10
    5
    4
See reviews for
6
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19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
El Segundo, California
2 reviews
5 of 5 stars Reviewed January 29, 2014

so awesome i really thought something bad was going to happen and nothing did, just a great experience, and i got some waffles out of it. trip advisor is stupid for making me write a minimum review which discouraged me from writing one but because i loved my hotel i'm going to do it anyway. this is however THE LAST... More

Review collected in partnership with this hotel

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CID_Manager, Manager at Comfort Inn, responded to this review

Dear Valued Guest, Thank you very much for your positive and kind words; It is very good to know that our efforts in updating and renovating our facilities have not gone unnoticed. And we are still hard at work improving our facilities even further so that your next stay is even better than the last. Hope to see you back... More

Pratt, Kansas
Top Contributor
52 reviews 52 reviews
41 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed January 22, 2014

They are in the process of remodeling the hotel, but it still needs some updating. The windows are horrible, and they keep out hardly any noise. I am a heavy sleeper, and I can sleep through a lot, but I woke up numerous times each night due to noises. Sometimes because of vehicles and sometimes because of guests that were... More

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CID_Manager, Manager at Comfort Inn, responded to this review

Dear WindTraveler101, I am sorry you had such a difficult time getting some quality sleep at our hotel due to a noisy room, but do appreciate your comments. As you pointed out, we are currently updating our guestrooms and are looking at different options to address noise concerns. Thanks again for your feedback and I do hope to have another... More

Phoenix, Arizona
1 review
1 of 5 stars Reviewed December 26, 2013

I would not recommend this hotel to anybody! The room they gave us at first, the light switch did not work plus it smelled like they been doing drugs in that room. Also there was a lot of crazy people in this hotel and it is not a good area.

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CID_Manager, Manager at Comfort Inn, responded to this review

Dear, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional... More

Travelers are raving about these Downey hotels

Sandy, Utah
Top Contributor
282 reviews 282 reviews
177 hotel reviews
140 helpful votes 140 helpful votes
2 of 5 stars Reviewed October 21, 2013

The tub was patched poorly. The shower curtain rod was about ready to fall down. The carpet was stained, faded, and needed to be stretched. The corners by the sink and the baseboard were really dirty. Other than the cheap desk chair, there was no other place to sit. There was a desk, but no light nearby. The sink faucet... More

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CID_Manager, General Manager at Comfort Inn, responded to this review

Dear Valued Guest, I am sorry you ran into so many problems during your stay, but appreciate your bringing them to my attention. After speaking to my staff I do believe I know which room it is you occupied and I will be inspecting the room in question, paying particular attention to the items you mentioned. As you also mentioned... More

Lewiston, Idaho
Top Contributor
50 reviews 50 reviews
26 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed September 30, 2013

The price was right at this place. The front desk staff, Hilda, was exceptional. I saw her helping out in so many ways with different guests at different times of the day. The room we stayed in needed updating. The bath faucet was loose. The exhaust fan was loud. The edges of the carpet was dusty. The bathroom caulking could... More

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CID_Manager, Manager at Comfort Inn, responded to this review

Dear Kenyamite, Thank you for taking the time to share your observations with us. Your kind words regarding our staff are greatly appreciated. At Comfort Inn we strive to provide all of our guests with clean, comfortable rooms and exceptional customer service, which is why I am sorry to find out there were a few issues with your room. I... More

San Diego, California
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed May 25, 2013

Disappointed. Not so great compared to other Comfort Inns I've stayed in. Busy street but fairly quiet in the back, outside really quite run down. Peeling paint, dirty outside, but rooms were clean enough.

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CID_Manager, Front Office Manager at Comfort Inn, responded to this review

Dear Starr B, Thank you for taking the time to share your experience at our property. I am sorry to hear you were less than satisfied with your stay and do apologize for not meeting your expectations this time around. To be completely honest, we have had a rough couple of years but are now bouncing back from what seemed... More

USA
Top Contributor
71 reviews 71 reviews
63 hotel reviews
95 helpful votes 95 helpful votes
3 of 5 stars Reviewed February 10, 2013

It depends upon which room you are given. Some rooms in the same cateogry are twice as large as others. We had two rooms in our reservation, both had two queen beds. One room was twice the size of the other and was also much cleaner and better maintained. Our room had a water leak in the ceiling and the... More

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Kelowna
Top Contributor
187 reviews 187 reviews
41 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed January 29, 2013

This comfort inn is very conveniently close to the 615 and very centrally located in Downey. It is close to very good shopping(the mall is practically across the street). We picked it, as we attended a Tango event, and it was in walking distance. We were promptly checked in, and the good sized bedroom had a very comfortable King size... More

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Bronx, N.Y.
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed January 9, 2013

I needed a room at the last minute and the manager happened to be on site so he remembered me and helped me book a room that I would have normally booked online. It's nice to be remembered , and it helped to get into a room quickly.

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1 review
5 of 5 stars Reviewed December 29, 2012 via mobile

My wife, two kids and I will be staying this Dec 31st at this hotel as we will be joining our relatives for a New Years get together. My wife was impressed by the positive reviews so she booked it through Bookit.com. We hope to have a good experience. Will add a follow up after our stay with an accurate... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Downey
Downey Comfort Inn
Address: 9438 E Firestone Blvd, Downey, CA 90241
Phone Number:
Location: United States > California > Downey
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #6 of 8 hotels in Downey
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Official Description (provided by the hotel):
Nice hotel in the heart of Downey, close to Knott's Berry farm, Disneyland and Universal Studios. LAX 17 miles and Long Beach Airport 12 miles. ... more   less 
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